Picatic by Eventbrite Reviews & Product Details


What is Picatic by Eventbrite?

Bring people together, with elegantly simple event registration software. Picatic makes it simple to create stunning event pages, manage registrations, and sell tickets anywhere. You can choose to use our #1 rated event creator and event pages at picatic.com, our new Picatic Anywhere product to sell tickets on your own website (no coding skills required), or our powerful API for fully customizable event experiences, available at developer.picatic.com.

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Picatic by Eventbrite Profile Details

Picatic by Eventbrite Profile Details

Related Links
Q&A
Languages Supported
English
Vendor
Eventbrite
Company Website
Year Founded
2006
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
1,262
Twitter
@eventbrite
Twitter Followers
274,043
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Companies Using Picatic by Eventbrite

RBC
Bosch
Weatherford
Shaw Communications
WestJet
Vidyard
TD
Princeton University
Campaign Monitor
National American University Holdings
K Life
EventMobi

Picatic by Eventbrite Reviews

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Picatic by Eventbrite Reviews

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1-50 of 161 total Picatic by Eventbrite reviews
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Co-Founder & Director of Business Development
Media Production
Validated Reviewer
Verified Current User
Review Source
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"Picatic is the best ticketing and event site out there!"

What do you like best?

We've been using Picatic for all of our events for over a year now and have loved every minute of it. The site is very easy to navigate, customer service is outstanding, and the is beautiful set up.

What do you dislike?

The only downside for us at the moment is that they do not offer multiple Stripe accounts to be link to your Picatic account. You will have to open multiple Picatic accounts for each bank account you'd like to deposit into. But the technical department said its in the works!

Recommendations to others considering the product:

It cannot hurt to try it out yourself! The account set up is free and if you are hosting a free event, there is no charge. The tech department is quick to help answer any questions you might have along the way and usually respond within the hour. Highly recommended!

What problems are you solving with the product? What benefits have you realized?

Its nice to be able to create a team to work simultaneously on an event.

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Head Mentor | Startup Training Programs
Information Technology and Services
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
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"Event Ticketing Platform That Looks Great, Easy & Super Fast"

What do you like best?

Extremely easy to use

Great event page design right from the start, even with little content to add

Structure of content is already set, no need to think about what to put where.

Great user experience, it naturally flows and you get used to it fast

Great and responsive team

Easy and fast to learn, our new team members learned it in no time

Shows the number of people visited and the conversions

Easy to track events performance from the dashboard and know which one is doing great and focus on the events that need more promotion

Love that we can customize the link of the event

What do you dislike?

No unified database for all the people who came to the events

No search function

Can't organize the view of events according to certain parameters, like date, number of tickets sold...etc

Can't group events and organize them in folders

Can't download all the attendees of all the events.

Recommendations to others considering the product:

I think you would get great value from giving it a try, you will find out how easy it is and how helpful compared to other platforms.

New team members learned it no time and were able to start setting up events immediately.

What problems are you solving with the product? What benefits have you realized?

Ability to set up events really fast (in no time really)

Having a unified look

Having the ticketing taken care off

Tracking performance across multiple events from the dashboard and knowing which one is performing well and which one isn't so we can focus our marketing efforts accordingly

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Director
Financial Services
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
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"Appealing user interface with a full feature set"

What do you like best?

Desktop and mobile both work well on both the customer and vendor sides. Mobile app that supports scanning of ticket bar codes makes check-in go very smoothly. The design interface makes it easy to create visually appealing and easy-to-use pages.

Over the past year, we've used them for 8 events, and watched them add new useful features with regularity, so they're obviously not resting on their laurels.

I've only used chat for customer support, and found service to be good, It isn't 24/7, but sometimes I get responses even late at night.

What do you dislike?

Only cancellation with full refunds are supported. After-the-fact discounts (partial refunds) aren't. Offering differential pricing for volume discounts would also be a useful feature. I two tried different ways to offer volume pricing at two different events -- using promo codes in one case and separate tickets (the second with a minimum quantity of 2) in the other case. Both of them had drawbacks.

What problems are you solving with the product? What benefits have you realized?

We previously sold tickets through our web site, and manually checked people in by name at the time of arrival. Speeding up check-in has been a big plus, but automation of the whole purchase-to-entry process is another gain.

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Chief Investment Innovator
Venture Capital & Private Equity
Small-Business
(Myself Only)
Validated Reviewer
Verified Current User
Review Source
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"Reliable and beautiful online event management system that makes it easy to plan events."

What do you like best?

Bravely competing against market leader Eventbrite, Picatic come out with a beautifully designed, reliable event management system with the functions and features I needed. I noticed later that Eventbrite tweaked their UI to something reminiscent of Picatic. Really proud of this Made in Canada technology-enabled solution that, itself, is becoming a leader in the online event management space.

What do you dislike?

It took some getting used to, having switched over from Eventbrite, but I can't think of anything I dislike a lot off the top of my head.

Recommendations to others considering the product:

Just do it!

What problems are you solving with the product? What benefits have you realized?

I plan events - lunch and learns, investor presentations, and gatherings for investors and entrepreneurs in the Pique Ventures community. I needed an easily accessible, low-friction solution for my event participants to sign up and confirm their attendance. I needed the solution to be easy for me to track attendees and manage my event. Being on the Board of LOCO BC, a network of businesses supporting the local economy to create thriving communities, I much prefer using a local business for that solution.

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Executive Director
Non-Profit Organization Management
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
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"Picatic has been a dependable ticket reservation system for our multiple events."

What do you like best?

Easy to set up multiple tickets and multiple events. We use the links to help advertise our events. Customer support has been attentive and timely. Costs were better than our previous ticketing system. We have a few offerings that are difficult to ticket, but we are able to set up tickets with full communication with the customer. We actually are setting up our next round of trainings in the next day or so. We'll repeat with Picatic for the year as well. Anything we couldn't figure out intuitively, we just emailed customer support.

What do you dislike?

Hard to say. Our experience has been very positive.

Recommendations to others considering the product:

We'll stay for next year. Lower fees and the ability to create cash flow make it an easy choice.

What problems are you solving with the product? What benefits have you realized?

Picatic has allowed us to advertise and collect tickets for three events the same week in multiple locations by using multiple tickets. We had not customer complaints, and we did have a few refunds that were processed easily.

We realized two benefits with Picatic we did not have with our previous system. Lower fees and we could access the ticketed funds before the event. We collect tickets for 6 months before the event, so the collection was helpful for cashflow.

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Director
Consumer Goods
Validated Reviewer
Verified Current User
Review Source
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"Tried it on a whim, very impressed"

What do you like best?

Picatic is way more visually appealing than Eventbrite, easier to use, has more features for the user managing the event.

What do you dislike?

When you do the math there are slightly higher fees vs. Eventbrite (for the pro membership that allows you to host multiple events.

Recommendations to others considering the product:

If you're only running 1 event at a time, there are no event fees (only credit card processing fees.) When you become a pro user (more than 1 event at a time) the fees are slightly higher with Picatic vs. Eventbrite. Eventbrite may bring more users to your event but picatic is far more visually appealing and makes you look more professional.

What problems are you solving with the product? What benefits have you realized?

We're running full-day workshops for writers. 3 workshops now and we've cleared several thousand dollars Picatic has been super easy to use, our clients love it because it looks good and it's easy to use. It's way more visually appealing than Eventbrite. I love the seller interface.

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Owner
Restaurants
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
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"Picatic Is Great for Event Ticket Sales"

What do you like best?

I like using Picatic for the events our cafe puts on for the community. It's very user friendly. Each event can be created using graphics, setting amount of tickets available, ticket price, etc. I like that I can embed a short link within my Facebook event page for advertising and ticket purchasing. I can even send 1 email to all those that purchased tickets with event updates. The best part is that Picatic allows you to choose within reason what percentage of sales they receive. Picatic works with Stripe payment processing, so that's a win-win for me. They also have a smartphone app that you can use to track sales activity.

What do you dislike?

There's nothing really that I dislike about Picatic.

Recommendations to others considering the product:

It's easy to use!

What problems are you solving with the product? What benefits have you realized?

The ability to sell tickets for our events less inexpensively than Eventbrite.

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Customer Success Manager
Marketing and Advertising
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
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"Love using Picatic for our events!"

What do you like best?

Picatic was really easy to get up and running fairly quickly, which meant I could focus on the stuff I needed to focus on. Our volunteers found it very easy to use the app to check people in, which meant less work for us on the day of the event. The promo codes features were especially useful for tracking people. Thanks for helping us rock our events, Picatic!

What do you dislike?

Would love more control over the images that come out on Social, or a better explanation of where they will be pulled from. Would also love to be able to more easily register people on the day of in the Picatic app, rather than in a web browser.

What problems are you solving with the product? What benefits have you realized?

Picatic is helping us quickly get event registrations up and running so we can focus on actually running them, rather than fighting with web forms.

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Owner
Arts and Crafts
Validated Reviewer
Verified Current User
Review Source
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"Smooth Sailing with Picatic"

What do you like best?

Easy to duplicate events and carry templates over to another similar event. Sweet interface.

What do you dislike?

Wish it had a few more template choices. Frustrating sometimes in the admin when it keeps asking me if I want to leave the page.

Recommendations to others considering the product:

This is a great system if you have infrequent events. I have regular events but well spread out. You can basically use it for free as long as you have one even listed. I know this is not for everyone, but great for me.

Payment is super easy with Stripe and as easy for the person signing up. I have never received a complaint.

What problems are you solving with the product? What benefits have you realized?

Used to have to deal with individual requests one by one, but this really makes it easy to do a mass event.

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Media Advisor - Small Business
Marketing and Advertising
Mid-Market
(51-200 employees)
Validated Reviewer
Verified Current User
Review Source
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"Service and Support "

What do you like best?

The online chat support feature has been invaluable to making the transition to Picatic seamless. Our Board of Directors consists of those that are not very tech-savvy, so having someone to walk through the process with them was brilliant.

What do you dislike?

An area of opportunity for Picatic has been to allow payments to be released to the user before the event. But by partnering with Stripe, that has been solved.

Recommendations to others considering the product:

If you are looking for a fantastic

What problems are you solving with the product? What benefits have you realized?

For 20 years, the Frenchman River Gospel Jam had been physically collecting funds and distributing tickets to patrons to enjoy an amazing weekend of music, friends, and fellowship. With a growing demographic of patrons using the Internet, we realized we had to evolve with options on how folks could get there tickets in a timely, efficient manner. Picatic solved that problem and many more. And with the partnership with Stripe, we can now use the ongoing funds to keep our own vendors happy and paid up to date.

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Program Assistant
Non-Profit Organization Management
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
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"We use Picatic for all of our event registrations"

What do you like best?

The best thing about Picatic is how user--friendly it is. So simple to use and accessible! No previous website management knowledge needed. Walks through all the editing options step by step. I also really like the ability to pull out the attendee lists in different ways. Makes it really easy to keep copies for our internal records.

What do you dislike?

The only thing I can think of that I currently dislike about Picatic is the option for only connecting to Stripe for payments. I don't want to sign up for a Stripe account. There was an issue a while back (and I'm not sure if it was ever changed or not) that the Picatic app wouldn't allow you to add someone on the registration list yourself (ie. if someone showed up at the door of an event and wasn't previously registered). This would be a great option for attendee purposes in terms of exporting the full list of attendees and marking people off as there or not.

Recommendations to others considering the product:

I highly recommend Picatic! It's super user-friendly and has awesome modern features.

What problems are you solving with the product? What benefits have you realized?

Picatic solves the problem for us of having an easy-to-use registration platform for our events. The benefit is that we don't have to create an outside event website for registrations. The Picatic page is our sole event platform.

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President
Civic & Social Organization
Small-Business
(2-10 employees)
Validated Reviewer
Review Source
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"Awesome Support, Amazing Team!"

What do you like best?

My organization is working on a fairly large event this year, and we were thinking about using Picatic to set this up. Bryan from Picatic in Vancouver reached out to us and invited some of our staff to have a meeting and demo about how we can optimize the event.

Bryan was a really cool guy, we all enjoyed the demo and left with a huge list of things we didn't even know Picatic did! I love that this system is so robust and has almost unlimited options with the API integration. Not only is it an amazing system, but it is backed by an awesome team for support! A+++

What do you dislike?

Nothing. So far, everything has been a breeze! Keep it up!

Recommendations to others considering the product:

I would really recommend doing a tech demo and meeting with the team. They are great! Also, check out the API's they have for integration with other systems. They have worked hard on it, and it's very useful!

What problems are you solving with the product? What benefits have you realized?

We have had issues with other ticketing systems not meeting our requirements. Picatic does everything we need it to do, and more. Having a ticketing system that doesn't function well could end up costing a lot of business and money. This resolves that challenge.

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Treasuer and Director on the Board
Accounting
Validated Reviewer
Verified Current User
Review Source
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"Publicity & Public Relations Chair of Soroptimist International of Courtenay"

What do you like best?

This is a professional and affordable on line ticket sales option,, even available for a small non profit community service club.

A great event page is provided with lots of options to present your event in an attractive format . You can recognize your supporters and sell your tickets and even collect donations,i if desired.This is as product we can grow into rather than out of.

What do you dislike?

Being a senior I found it challenging to master the dashboard and the technical skills to operate the product

however it is well worth the effort and the staff is most helpful.

What problems are you solving with the product? What benefits have you realized?

We have a membership base where some of the women are not comfortable buying on computer and not dash board educated. We are able to go as slow as required to get them on board. Ultimately we will not have to print tickets and can have a lot of the work done by the systems available in this product which will save time and money. In the mean time we have a good presentation to present to our prospective guests and supporters.

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Co-founder, Organizer
Think Tanks
Validated Reviewer
Verified Current User
Review Source
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"This thing is so much easier to use than any of its competitors"

What do you like best?

Ease of use - ridiculously easy to setup an event, add sponsors, tickets + surveys. Big win.

What do you dislike?

Not much - wish I could attach my own domain to the short links. Event templates would be great, specifically for paid workshops - what are the really awesome power-users using? How do they promote their events? Anything to make that experience simple.

Recommendations to others considering the product:

Try it for an event, first. See if it works for both you, guests and sponsors.

If not, you can always try another platform. Fortunately for events, the switching costs are pretty low.

What problems are you solving with the product? What benefits have you realized?

Setting up events + promoting them is more often than not a complete pain in the ass. This makes it ridiculously simple and fun, even. I love it.

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Telecommunications Analyst (Contract)
Hospital & Health Care
Enterprise
(10,001+ employees)
Validated Reviewer
Verified Current User
Review Source
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"Great event organizing / ticket sales"

What do you like best?

Quick and easy access to funds, prompt response from support with any issues that may arise.

What do you dislike?

Only recently, we have had some issues with some design problems that we have been working with picatic support team to resolve. Seems to be a one off bug specific only to the current event we have live.

What problems are you solving with the product? What benefits have you realized?

Simple no hassle payment for our league fees without a company taking a big cut out of it. We were using another widely known event ticket sales website previously, but the fees were too cost prohibitive for a small local non profit organization to eat.

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Founder
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
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"A great service for managing your events"

What do you like best?

I like the simplicity of the interface. It's very easy to create events and manage tickets. Users seem to find the registration process simple and easy.

I find the event pages that it creates to be very visually pleasing.

I also really like the event sponsor interface for adding logos and links for sponsors in the event.

The survey section is not something I actively use, but I do intend on using it in the future for other events.

What do you dislike?

I wish there was better integration with other services like Mailchip or Zapier. However, the API road map indicates that these features are coming and I look forward to seeing them.

I also wish there was a way to manually delete/revoke tickets from registrants. Often times, especially for free events, people register and then later change their mind. For events with limited seating, it's critical that we be able to delete tickets. Currently it is a process that requires getting in contact with support.

Recommendations to others considering the product:

If you needed a lot of events with integrations with other systems through API I'd consider staying with your current solution.

What problems are you solving with the product? What benefits have you realized?

As a volunteer organizer of community events I am trying to reduce the time required to manage events and quickly create event pages. Picatic has reduced the time required to manage events while creating a great experience for attendees.

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Agency Director, NY
Marketing and Advertising
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
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"Perfect for a start-up"

What do you like best?

Other than being simple to use and comparable to any other ticketing solution, Picatic had a policy of having one event free of charge. When we were gearing up as a start-up, every penny counted and knowing we were able to host our monthly panel without having to hand over half of it to a ticketing agent was really great. Since then, the model changed but they were kind to offer us a discounted membership for being a community account.

Also we have had to work with their customer service people for a few times and they replied on time and were very helpful along the way.

What do you dislike?

We don't like that you can't customize the automatic confirmation email the attedees get immediately after they buy a ticket. The venue we hold our events wants to keep the address private. We have to send a separate email to everyone on the event day giving them the address. Sometimes this doesn't work out for last minute ticket sales as people who manage the tickets also do set up and won't be attending their laptops. We'd love to be able to reveal venue details on the confirmation emails.

What problems are you solving with the product? What benefits have you realized?

We are a personal development start-up. We produce and host workshops, panels, events...etc. Ticketing is a big part of that and Picatic is the solution we chose.

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Founder/CEO
Publishing
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
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"Great ticketing outlet"

What do you like best?

The simplicity and ease of designing our own ticketing page. They always turn out very eye-catching and attractive.

What do you dislike?

Nothing comes to mind. Everything has exceeded our expectations so far!

Recommendations to others considering the product:

The ease of setup and design have been great. I did have a couple of cases where I needed to speak with customer service to find a function and they responded quickly and answered all of my questions.

Its also nice to have a full list of guests with whatever information you are needing to collect for business purposes, mailing lists, etc. And I love the survey options to collect infomation on how the client has heard of the event.

What problems are you solving with the product? What benefits have you realized?

We hold a lot of free events. Its nice to have a free ticketing outlet to spread the word and collect RSVP lists.

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Owner
Internet
Small-Business
(Myself Only)
Validated Reviewer
Verified Current User
Review Source
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"Great SAAS solution for selling tickets on your own website"

What do you like best?

Picatic has excellent customer service, and their interface has been well thought out. It has been a pleasure to use, and definitely saves time compared to our previous solution. They are actively developing features and refining the product.

What do you dislike?

There have been some minor bugs, but surprisingly their support team has been quick to address these across the platform.

Recommendations to others considering the product:

Picatic is best used with Stripe, so you'll want to make sure that Stripe is a good payment processor fit for you.

What problems are you solving with the product? What benefits have you realized?

Picatic allows us to implement on our websites without needing to rely on a self-managed solution. The biggest benefit has been

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Co-Founder & Managing Partner
Automotive
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
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"Simple, easy to use ticketing system with great support crew"

What do you like best?

The integration with my wordpress site works great.

I also like the look and feel and the fact it is online based.

Most of all I like the excellent support I got from them when setting everything up.

They even updated the wordpress plugin following some of my questions.

What do you dislike?

I would like to be able to setup a waiting list for events that are fully booked.

Also I would like to have a simple interface to setup admin alerts when people reserve for events.

Also the iOS app is a little too light on features.

What problems are you solving with the product? What benefits have you realized?

I was looking for a good looking and effecient tool to sell tickets to my members whilst keeping them logged in to my website.

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Co-Founder, Project Manager
Marketing and Advertising
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
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"Picatic helps us get our events launched and promoted quickly and easily "

What do you like best?

User interface & ability to pay with stripe

What do you dislike?

Pro fees are steep, little discoverability

What problems are you solving with the product? What benefits have you realized?

Being in Switzerland, we had limited options for ticket sale platforms. Not wanting to go with Eventbrite and use paypal, we emailed Picatic to see if they could add CHF currency for us to use. Within a couple of weeks, this feature had been set up and we're a loyal customer since.

I'm especially fond of the freedom Picatic allows to customize the design, the simple user interface, the ability to integrate stripe and the constant feature upgrades the team pushes.

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Coordinator, Post-Secondary Events
Higher Education
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
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"Practical solution for prospective student events"

What do you like best?

With Picatic, it's stunningly easy to create and manage free events for prospective learners. Creating repeating events is a simple matter of a few clicks to fill our whole calendar of recruiting information sessions. Events, ticketing, and registration look stellar on a PC, tablet, or mobile phone, and registrant management is super easy.

What do you dislike?

Picatic recently changed their fee structure, and the premium solution is definitely not for everyone. As a side-effect of that change, their registration page for attendees implies that free events may be subject to a $1.00 fee (waived).

Recommendations to others considering the product:

Definitely try Picatic out to get a feeling for if the service will work for you. The basic (free) or premium (paid) solution may be a great match for different companies, or it may not be a match for you at all. I've used their service in three lines of business satisfactorily: higher education, an interest-based non-profit, and club events promotion.

What problems are you solving with the product? What benefits have you realized?

We used Picatic to convert our prospective student information sessions from drop-in to registration-based. Doing so has reduced workload as recruiters no longer wait in seminar rooms for guests to attend (or not attend). Picatic also allows us to collect attendee data in advance and communicate with these prospective learners before and after the seminar, reducing the need for manual data collection and entry.

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Chief Global Strategist
Insurance
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
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"THE SINGLE BEST EVENT TICKETING/COMMUNITY BUILDING PLATFORM IN THE WORLD!"

What do you like best?

Picatic is easy to use, intuitive and makes my events stand out by elevating The ReFrame Group brand and helping bring awareness to the Sponsors. The fact that Picatic is willing to offertheir platform for free and deliver amazing service to the community is a testament to their integrity and commitment. If I could rank their product/service an 11/10 I would do so without hesitation.

What do you dislike?

I would love it if I the sponsor logos could be adjusted in size relative to the contribution of the sponsor. Moreover, it would be ideal if the sponsor section included different levels relative to the sponsor contribution (i.e. bronze, silver, gold, platinum level) but this is a minor detail as the overall platform is amazing. Finally, it would be nice to be able to save a number of different email lists and pre-written updates that could easily be accessed by event administrators when seeing to send out event updates and more.

Recommendations to others considering the product:

Try Picatic today - I bet you can't do just one event!

What problems are you solving with the product? What benefits have you realized?

We are bringing community together through the continued use of Picatic for all of The ReFrame Group events and have realized a much more authentic connection to the people we are seeking to serve.

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Founder, Managing Partner
Information Technology and Services
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
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"Easy, Clean and Simple"

What do you like best?

I use Picatic to sell tickets for our Rotary Club's fundraising events. It is quick and easy to set up and has a great integration with Stripe.

What do you dislike?

We are a non profit. I'd like to be able to use the pro features at no cost.

Recommendations to others considering the product:

I have tried the Pro Features and they really are worth paying for if you can afford them. As a small non profit organisation we just cant afford the additional cost unfortunately. This places a big restriction on us because we can only have one event running with one ticket price at a time.

What problems are you solving with the product? What benefits have you realized?

We need to sell tickets for fundraising events in order to keep our charity doing it's esssntial work.

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Director and Intercessory Missionary
Religious Institutions
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
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"Picatic is my go to for events"

What do you like best?

I love the embed widget. I create an event page on my site, plop in the embed code and people can buy tickets without leaving my site!

What do you dislike?

The mobile app has been the weakest link in the chain for a while but they have updated it a number of times and it does keep getting better.

What problems are you solving with the product? What benefits have you realized?

We run a number of small events, some paid for, some free. Piratic enables us to do this simply and cheaply in a way that makes me feel completely

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Owner / Designer
Retail
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
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"Picatic Event Planning Review"

What do you like best?

It makes event registration a breeze! I like that the interface is really easy to use, the fees are really low, and registration / payment was really easy to set-up.

What do you dislike?

I don't dislike anything, but it would be nice if I could see a history of past event emails that I have sent out to my list of attendees or have an option to save past email text as a template. For example, before each event I send out an email to guests with important info with what to bring, directions, where to park, etc. and it would be handy to just save that as a template that I can paste into future events.

What problems are you solving with the product? What benefits have you realized?

I didn't have an option for event registration for classes I was offering and I was looking for some kind of platform that was easy to use and update. Picatic fills all my needs and keeps all the information easily accessible in one place. Events are really easy to set up and to customize to my needs.

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Regional Owner/Tradebroker
Marketing and Advertising
Small-Business
(2-10 employees)
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"Perfect for us!"

What do you like best?

Flexible fee structure, simple web tools. You can use the free ticket option to eliminate the need for paper tickets. so you can print off like 40 and sell them for cash, but not have to pay any of the credit processing fees. plus, you can still scan them at the show just like a regular ticket. some people like using credit cards, but some still don't. Being able to have social integration is good for a fringe group like us. We can have our people buying tickets post on their own social media so that our group gets more notoriety in the city.

What do you dislike?

Nada. I'm only writing here because it says I have to.

Recommendations to others considering the product:

great company! remember that should make a donation at the end of using this product because they put a lot of time and effort in to creating software that helps organizers have successful events. without this product, you are stuck selling paper tickets. they were active on tech support too so anytime I had questions about their business or plans, they would always be quick to respond and let me know answers to my questions.

What problems are you solving with the product? What benefits have you realized?

Accepting credit payments, easier social integration, higher event attendance. We also saved money in not having to do graphics design and printing of official tickets. That was great for us too.

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Director, Brand Design
Automotive
Small-Business
(11-50 employees)
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"Easy to use ticketing product with a very reasonable price tag"

What do you like best?

The management tools were a huge asset to our event. Now that we've used them we'd have a hard time living without downloadable entrance lists, attendee surveys, Google analytics, and Mailchimp integration. Picatic's interface is also really nice, it was pretty user-friendly and intuitive.

What do you dislike?

There are a few features missing. (I understand that start-ups need to start somewhere and build up) We would love the ability to add time zones and close an even early. For our next event, we would love to take advantage of their API - a more seamless check-out that looks like part of our website would be really beneficial.

Recommendations to others considering the product:

As mentioned time zones and the ability to close an event early would be really useful.

What problems are you solving with the product? What benefits have you realized?

We needed registration for two different types of events, a race/rally and a tour. Our project didn't have the funds to develop anything custom within our website or app, so we needed to look for a third party product. As for benefits, starting out we didn't realize how useful the management tools would be. As previously mentioned the attendee lists, analytics, and email tools were crucial.