I find it very easy to use. I like its visual appearance, and it allows me to work efficiently. It is easy to find terms from databases and content from the translation memory. It is possible to perform general searches and replacements, and I can be sure that everything is saved. Of all the cloud-based translation tools, Phrase is the one I like using the most. Review collected by and hosted on G2.com.

Sometimes, it is necessary to go back and make changes to a completed file, especially when working with partial deliveries. I would like to have the option to reverse the action of completing a file in order to modify whatever needs to be modified. I understand that this has to do with assigned roles. Review collected by and hosted on G2.com.

It's easy to use, every function is intuitive, and it makes very easy to follow TM. Review collected by and hosted on G2.com.

The QA can not be set, I can not remove certain aspects I would like to. For example if I MTPE a long and good quality text, I have to click "ignore" a thousand times for "Unedited MT", and it takes my focus from real mistakes. Also, the dictionary is not developing. Review collected by and hosted on G2.com.

I like a translation QA option there, which has appeared since my last review. It allows me to have more work. Review collected by and hosted on G2.com.

Everything seems to work fine I have nothing to add. Review collected by and hosted on G2.com.

I like that it's fast, it has the content preview feature, you can also download both the Word and XLIFF versions of your project, etc. Review collected by and hosted on G2.com.

It could integrate chatgpt in the future, that would be very useful. Review collected by and hosted on G2.com.

Receiving and delivering jobs through the portal is a very straightforward process, and the transition into the CAT tool is seamless. The interface is also visually appealing, clean, and easy on the eyes, which makes the overall experience pleasant and simple to navigate. Review collected by and hosted on G2.com.

I can’t point to anything specific that I disliked, and I didn’t run into any major or core issues while using it. Review collected by and hosted on G2.com.

A great mix of machine translation and an easy to use interface that allows translators to do their part and work on verification! Review collected by and hosted on G2.com.

Confusing mix of products. We use Phrase Strings, but there are a bunch of different products from Phrase, and it is not easy to understand what they do. Review collected by and hosted on G2.com.

Academic support from Phrase is a great chance for translation studies students. Thanks to Phrase, our students can gain experience with CAT tools. Review collected by and hosted on G2.com.

Nothing to complain about. They respond very quickly, and they have many solutions for everyone. Review collected by and hosted on G2.com.

Phrase is one of the online CAD and translation management tools. It takes time to get used to the complex project interface. But once I was used to it, it became relatively easy to upload my document and start translating. They were quick to adapt various machine learning and artificial intelligence tools. But you still need to learn basics such as getting an API and finding the right place to put it. I think the translation memory and term base management features are very basic, without more cutting edge semantic alignment tools. Depends on what you are looking for really. Review collected by and hosted on G2.com.

For me the most annoying thing was their unexpectedly strict customer retention policy: If you are like me and you review your subscriptions at the last minute, I have some bad news for you. Phrase will charge you for the next years subscription, if you do not cancel it at least 30 days prior to the date of the renewal of your subscription. 30 days! I have been using numberless subscription services in the last decade, but this one was the most hideous. And when I wrote the Phrase team to request for a good will cancellation, they just repeated the Terms of Service and its relevant articles in their emails. I am very disappointed.

Another problem has been the very basic AI integration: In my experience current LLMs such as ChatGPT, Gemini and Claude usually work better than DeepL and Google Translate. At least on certain documents they are able to come up with better alternative translations or wordings. But Phrase won't allow me to use my tailored prompts for the translation. Which means I have to copy and paste between my windows which is very time consuming if you rely on AI tools rather than machine translation. And the solution they offer through Custom AI won't cut it.

Another problem is the translation memory tool which is very basic. I had some documents I translated years ago but with Phrase it is not easy to turn them into translation memories. Phrase's "align" tool is basically a sentence splitter and I found it very frustrating to use when working on long documents in particular.

Phrase is not practical for people like me who has to work on a lot of footnotes. I lost count of times when I had to go back to the translation interface to find the missing footnote. This is because the footnotes are indicated with a number in a small blue box and I tend to overlook them when I am in a translation flow. And once I complete the translation and export it, I am definitely sure that I will come across to some missing footnotes. It wasted a lot of time for me. Review collected by and hosted on G2.com.

The simplicity and the fact that it learns and predicts what I need to translate and what just copy Review collected by and hosted on G2.com.

it sometimes splits segments where it shouldn't and also won't let me translate part of document and then download it whole Review collected by and hosted on G2.com.

I greatly appreciate that the Phrase Localization Platform reduces the initial sunk cost into a translation platform, making it economically feasible for freelance translators like me. I admire how the Translation Management System (TMS) allows me remote access to my translations, including on mobile devices, making workflow seamless and convenient. The platform is characterized by its simple and straightforward user interface, following the 'Keep It Simple, Stupid (KISS)' design principle, which minimizes complexity and makes it easy to use. I value its reasonably priced first usage tier for freelancer accounts, which enables accessibility without a heavy financial burden. Additionally, the web-browser access is browser-agnostic enhancing usability; while Comet Browser works best for me, it performs well across various browsers. The option to import and export translation memories (TM) and glossaries is particularly neat and straightforward, facilitating flexibility and preventing user lock-in. I have found the setup process remarkably intuitive despite coming from various other tools. The platform's ability to compartmentalize and deploy accumulated assets across platforms is extremely beneficial for my work. Although it has its challenges, I am inclined to recommend it highly due to its overall functionality and practicality, having already recommended it to numerous students and colleagues. Review collected by and hosted on G2.com.

I find it frustrating when the loading screen gets stuck sometimes at login or when trying to open an uploaded file to begin translation. This issue often occurs on WiFi, but it seems to resolve when I switch to mobile data tethering, although identifying the exact cause is difficult. Additionally, I think the platform could benefit from a more intelligent use of color-coding outside the translation UI to enhance overall design and make it more informative for users. Moreover, while I found the initial setup intuitive due to my experience with similar tools, my students, who are aspiring linguists and translators, find it confusing and non-intuitive, possibly due to its deviation from the design languages of their familiar operating systems (MAC/WIN). Review collected by and hosted on G2.com.