Verified User in Translation and Localization
UT
Verified User in Translation and Localization
Small-Business (50 or fewer emp.)
"User friendly, simple UI workspace"
4.5/5
What do you like best about Phrase?

I felt the editor is faster. I like the new filtering options and UI which is user friendly. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

Not dislike but would like to have:

1) When doing QA, there should be a “Select all to ignore” option. I visually scan the QA results, fix the issues that actually need correcting, and then I need a one-click way to ignore all the false QA flags so I can finish the project quickly. Right now, on some projects I have to ignore them one by one manually before I can complete the job, and that can be very time-consuming.

2) Also, having a one-click “Auto-Insert-Tags” button (or a shortcut) would be awesome.

3) When viewing the fuzzy matches, a "tracked-changes view" of what is different would be very useful. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thank you for such a positive review! It's great to hear the editor feels faster and that the new filtering options and UI are making your work more pleasant. We're especially glad the TM remains easy to use. We've also noted your feature suggestions around QA and fuzzy matches and will pass them on to our product team. We appreciate your support!

Mara G.
MG
Mara G.
Titolare dell'azienda
Small-Business (50 or fewer emp.)
"Efficient, User-Friendly Translation Environment"
5/5
What do you like best about Phrase?

I appreciate the Phrase Localization Platform for its easy-to-use interface and efficient TM search. I find the TM and TB suggestions are quickly added to my text, which is really useful. The easy access to TB makes my proofreading process smooth, and I love the shortcuts that perfectly reflect the results I am looking for. Just pressing the tab button to add suggestions from the TBs is incredibly convenient. The initial setup was really easy as well, since we just used the online version provided by our main customer. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

I think that the platform is ok as it is, maybe the compatibility with more source formats to see the preview can be useful Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thank you for this wonderful review! It's fantastic to hear that the TM and TB suggestions, shortcuts, and that simple tab-to-insert feature are making such a difference to your daily workflow. We designed these with translators in mind, so feedback like this is really rewarding. Thanks for being part of the Phrase community!

Antonella S.
AS
Antonella S.
Translator trainer
Small-Business (50 or fewer emp.)
"User-Friendly for Freelance Translators, Seamless Client Workflow Integration"
5/5
What do you like best about Phrase?

It is very user-friendly as a freelance translator. It allows you to integrate with any client's workflow seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

I've only used it as a freelancer, so I imagine there are things that might be customizable on the client's side, but I would like to be able to download the termbase, or select some specific criteria for QA. Also, it would be nice to define which segments to include in the QA. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thanks for leaving a review of Phrase and mentioning you find it very user-friendly. It's great you're able to access different agencies work through the platform and that it helps you to integrate with your clients work seamlessly.

A. S.
AS
A. S.
Freelance translator, post-editor, proofreader and QM
Small-Business (50 or fewer emp.)
"Translator-Friendly and a Real Time-Saver"
5/5
What do you like best about Phrase?

It’s very translator-friendly, and it saves me time compared with other software. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

Honestly, I like everything about it. It’s very practical and easy to use. Review collected by and hosted on G2.com.

Alessandro S.
AS
Alessandro S.
Free lance translator
Small-Business (50 or fewer emp.)
"The best CAT Tool out there"
5/5
What do you like best about Phrase?

It simply works. Differently from Trados, it's really plug-and-play. You can just focus on translation without worrying about errors, crashes, glitches, and all the "pleasant" things you have to face when you use Trados. TMs and glossaries work very well, you can integrate it with systems like DeepL, and you have a lot more help than Trados when you work (suggestions, terms, and the likes). Review collected by and hosted on G2.com.

What do you dislike about Phrase?

I only have a small complaint with Memsource - it doesn't work well with high-DPI systems. In particular, I have a 4K monitor, but the interface (not the translation environment) is sometimes tiny, sometimes enormous. However, it isn't a big deal. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thank you for leaving a review! It's great that you think Phrase is a well-designed system and that you find it much easier to use than Trados.

Wojciech P.
WP
Wojciech P.
Project Manager / Linguist
Small-Business (50 or fewer emp.)
"Intuitive UI, Powerful AI Translation, and Seamless Integrations"
5/5
What do you like best about Phrase?

1. Easy user user interface

2. Powerful AI translation tools

3. Easy integration with other apps and services

4. Convenient import/export features.

5. Useful automation functionalities.

6. Very good customer service.

7. Easy user/roles management. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

It's hard for me to tell. I've always been satisfied with the software. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thank you for leaving a review Wojciech it's great you have so many likes of the platform including good customer service, useful automation and easy intergration with other apps and services. To hear no complaints is a delight!

Karol O.
KO
Karol O.
Independent Translator
Small-Business (50 or fewer emp.)
"Transforming Localization Workflows with Unmatched Efficiency"
4/5
What do you like best about Phrase?

Still this is a very god localization software, nothing to complain about. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

Maybe a better onboarding or tutorial for new users. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thanks for leaving a review Karol and it's great you have nothing to complain about. Our help center and youtube offer bootcamp videos and resources for new users, our support team are also on hand should you require further assistance on any issues.

Verified User in Translation and Localization
UT
Verified User in Translation and Localization
Small-Business (50 or fewer emp.)
"Intuitive, Easy-to-Use UI That Simplifies Multi-Client and Vendor Collaboration"
4.5/5
What do you like best about Phrase?

Easiness of use, intuitive UI, possibility to work with more clients from the same account, easy communications with vendors. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

In some configurations, the QA is a bit tricky because it shows many false positives. Also, sometimes the navigations in the TMs is difficult, but I think it depends from the kind of version the client uses Review collected by and hosted on G2.com.

Ivy F.
IF
Ivy F.
Senior Translator
Small-Business (50 or fewer emp.)
"Great team collaboration platform and up to date technology "
5/5
What do you like best about Phrase?

Up to date, AI technology integrated. It has been always improving on the technology part to make the translation experience better. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

There’s nothing much I think it needs to be improved. Maybe one thing they could do is to combine all the different accounts that my clients create for me all under my personal account. Review collected by and hosted on G2.com.

Response from Brittany Nelson of Phrase

Hey Ivy, thanks for your review! We're glad to hear Phrase is working well as a tool for collaborative localization. Thanks for taking the time to adjust to our new interface :)

Laura R.
LR
Laura R.
Head of Translation Department
Small-Business (50 or fewer emp.)
"Clear, Accessible Layout Makes the Platform Easy to Use"
4.5/5
What do you like best about Phrase?

The website offers a clear, accesible layout, which makes it pleasurable to work with. It has great shortcuts for adding/deleting tags in the CAT editor. The pre-translate option is great as well. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

Spanish translation of the platform has several mistakes. Also, there are some options or elements that aren't even translated. It is quite distracting. The LQA option is rather uncomfortable to use, and the ortography mistakes that the tool spots in languages that are not English are sometimes incorrect, or sometimes not even recognized. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thanks for leaving a review Laura, it's great you find the Phrase is accessible and helps your organization to have a clearer wordcount for each file you deliver. I'm sorry to hear your experience with spanish translation has mistakes and I have fed this back to the product team for review.