Mara G.
MG
Mara G.
Titolare dell'azienda
Small-Business (50 or fewer emp.)
"Efficient, User-Friendly Translation Environment"
5/5
What do you like best about Phrase?

I appreciate the Phrase Localization Platform for its easy-to-use interface and efficient TM search. I find the TM and TB suggestions are quickly added to my text, which is really useful. The easy access to TB makes my proofreading process smooth, and I love the shortcuts that perfectly reflect the results I am looking for. Just pressing the tab button to add suggestions from the TBs is incredibly convenient. The initial setup was really easy as well, since we just used the online version provided by our main customer. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

I think that the platform is ok as it is, maybe the compatibility with more source formats to see the preview can be useful Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thank you for this wonderful review! It's fantastic to hear that the TM and TB suggestions, shortcuts, and that simple tab-to-insert feature are making such a difference to your daily workflow. We designed these with translators in mind, so feedback like this is really rewarding. Thanks for being part of the Phrase community!

Antonella S.
AS
Antonella S.
Translator trainer
Small-Business (50 or fewer emp.)
"User-Friendly for Freelance Translators, Seamless Client Workflow Integration"
5/5
What do you like best about Phrase?

It is very user-friendly as a freelance translator. It allows you to integrate with any client's workflow seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

I've only used it as a freelancer, so I imagine there are things that might be customizable on the client's side, but I would like to be able to download the termbase, or select some specific criteria for QA. Also, it would be nice to define which segments to include in the QA. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thanks for leaving a review of Phrase and mentioning you find it very user-friendly. It's great you're able to access different agencies work through the platform and that it helps you to integrate with your clients work seamlessly.

Alessandro S.
AS
Alessandro S.
Free lance translator
Small-Business (50 or fewer emp.)
"The best CAT Tool out there"
5/5
What do you like best about Phrase?

It simply works. Differently from Trados, it's really plug-and-play. You can just focus on translation without worrying about errors, crashes, glitches, and all the "pleasant" things you have to face when you use Trados. TMs and glossaries work very well, you can integrate it with systems like DeepL, and you have a lot more help than Trados when you work (suggestions, terms, and the likes). Review collected by and hosted on G2.com.

What do you dislike about Phrase?

I only have a small complaint with Memsource - it doesn't work well with high-DPI systems. In particular, I have a 4K monitor, but the interface (not the translation environment) is sometimes tiny, sometimes enormous. However, it isn't a big deal. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thank you for leaving a review! It's great that you think Phrase is a well-designed system and that you find it much easier to use than Trados.

Wojciech P.
WP
Wojciech P.
Project Manager / Linguist
Small-Business (50 or fewer emp.)
"Intuitive UI, Powerful AI Translation, and Seamless Integrations"
5/5
What do you like best about Phrase?

1. Easy user user interface

2. Powerful AI translation tools

3. Easy integration with other apps and services

4. Convenient import/export features.

5. Useful automation functionalities.

6. Very good customer service.

7. Easy user/roles management. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

It's hard for me to tell. I've always been satisfied with the software. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thank you for leaving a review Wojciech it's great you have so many likes of the platform including good customer service, useful automation and easy intergration with other apps and services. To hear no complaints is a delight!

Karol O.
KO
Karol O.
Independent Translator
Small-Business (50 or fewer emp.)
"Transforming Localization Workflows with Unmatched Efficiency"
4/5
What do you like best about Phrase?

Still this is a very god localization software, nothing to complain about. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

Maybe a better onboarding or tutorial for new users. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thanks for leaving a review Karol and it's great you have nothing to complain about. Our help center and youtube offer bootcamp videos and resources for new users, our support team are also on hand should you require further assistance on any issues.

Verified User in Translation and Localization
UT
Verified User in Translation and Localization
Small-Business (50 or fewer emp.)
"Intuitive, Easy-to-Use UI That Simplifies Multi-Client and Vendor Collaboration"
4.5/5
What do you like best about Phrase?

Easiness of use, intuitive UI, possibility to work with more clients from the same account, easy communications with vendors. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

In some configurations, the QA is a bit tricky because it shows many false positives. Also, sometimes the navigations in the TMs is difficult, but I think it depends from the kind of version the client uses Review collected by and hosted on G2.com.

Ivy F.
IF
Ivy F.
Senior Translator
Small-Business (50 or fewer emp.)
"Great team collaboration platform and up to date technology "
5/5
What do you like best about Phrase?

Up to date, AI technology integrated. It has been always improving on the technology part to make the translation experience better. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

There’s nothing much I think it needs to be improved. Maybe one thing they could do is to combine all the different accounts that my clients create for me all under my personal account. Review collected by and hosted on G2.com.

Response from Brittany Nelson of Phrase

Hey Ivy, thanks for your review! We're glad to hear Phrase is working well as a tool for collaborative localization. Thanks for taking the time to adjust to our new interface :)

Laura R.
LR
Laura R.
Head of Translation Department
Small-Business (50 or fewer emp.)
"Clear, Accessible Layout Makes the Platform Easy to Use"
4.5/5
What do you like best about Phrase?

The website offers a clear, accesible layout, which makes it pleasurable to work with. It has great shortcuts for adding/deleting tags in the CAT editor. The pre-translate option is great as well. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

Spanish translation of the platform has several mistakes. Also, there are some options or elements that aren't even translated. It is quite distracting. The LQA option is rather uncomfortable to use, and the ortography mistakes that the tool spots in languages that are not English are sometimes incorrect, or sometimes not even recognized. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thanks for leaving a review Laura, it's great you find the Phrase is accessible and helps your organization to have a clearer wordcount for each file you deliver. I'm sorry to hear your experience with spanish translation has mistakes and I have fed this back to the product team for review.

Alessandra F.
AF
Alessandra F.
Senior Translator
Small-Business (50 or fewer emp.)
"Translator friendly experience"
5/5
What do you like best about Phrase?

My opinion still remain positive. The real strength of Phrase is the perfect balance between a clean UI and incredible technical power Review collected by and hosted on G2.com.

What do you dislike about Phrase?

Switching between jobs within a project often requires too many clicks. A persistent sidebar for navigation would significantly improve the workflow. In general, user interface can always be enhanced just by maintaing it "clean" and easy to manage even for beginners. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thanks for leaving a review! It's great to hear that you cannot find fault with Phrase and that there is lots of functions. We're glad you find Phrase is improving steadily too, we're always looking for ways to improve our platform for our customers.

Verified User in Translation and Localization
CT
Verified User in Translation and Localization
Small-Business (50 or fewer emp.)
"Intuitive, Fast Translation Tool That Keeps Terminology Consistent"
5/5
What do you like best about Phrase?

Especially on big jobs, it makes translating so much easier. The concordance search is particularly helpful for regular clients’ terminology, and the filters help ensure consistency. Machine translation also streamlines everything and is surprisingly accurate. When collaborating with agencies, I know the other translators on the same project are using the same TM as I am, which saves hours of liaising with PMs, and the AI speeds everything up. The pricing feels in proportion to the services it offers. It’s instantly intuitive and requires zero training, even for the IT-challenged. Reliable and fast, I don’t know how I would manage without it now. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

Absolutely nothing, it has become a sixth sense. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thank you for leaving a review, we're so glad that Phrase has become your 'sixth sense' and you have no dislikes! It's great to hear you believe Phrase is instantly intuitive and requires zero training and that machine translation is accurate and helps you to streamline everything.