--- title: Phrase Reviews meta_title: 'Phrase Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1303 reviews by the users' company size, role or industry to find out how Phrase works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1303 scale: '5' date_modified: '2026-07-20' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Phrase Reviews **Vendor:** Phrase **Category:** [Translation Management Software](https://www.g2.com/categories/translation-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,303 ## About Phrase Phrase is a leader in Language Intelligence. Its enterprise platform automates, manages, and delivers multilingual content, helping organizations build deeper customer connections and accelerate business growth. Thousands of global brands use Phrase across hundreds of languages to reduce time to market and deliver consistent brand experiences worldwide. The Phrase Platform brings together translation management, software localization, multimedia localization, machine translation, workflow automation, and language AI in a single integrated environment. From marketing campaigns and product interfaces to apps, audio and video, customer support, and technical documentation, teams manage multilingual content in a single platform. Phrase enables organizations to operationalize AI across multilingual content workflows while maintaining governance, quality control, and brand consistency. Built for complex and fast-moving organizations, Phrase connects directly to the systems where content is created and published. Marketing teams launch global campaigns faster, product teams deliver localized software continuously within development workflows, and customer experience teams provide consistent multilingual support across channels. This open ecosystem architecture allows localization to operate as part of broader content, product, and customer experience workflows. Core capabilities of the Phrase Platform include: - AI-powered translation workflows with secure large language model integrations and adaptive machine translation - Multimedia localization with AI-powered subtitling, dubbing, transcription, AI voice generation, and captioning - AI agent orchestration for context-aware translation and automated post-editing - A broad integration ecosystem connecting CMS platforms including Contentful and Optimizely, customer support platforms including Salesforce, marketing automation systems, developer tools, and design environments including Figma - Native integrations with repositories including GitHub, GitLab, Bitbucket, and Azure DevOps - Over-the-air localization and SDKs for iOS and Android applications - Translation Memory and terminology management to maintain linguistic and brand consistency - Automated quality evaluation and quality performance scoring - In-context preview and visual review tools for faster review cycles - Advanced workflow automation with Phrase Orchestrator, a no-code interface for building and managing approval processes - Vendor management for in-house teams, language service providers, and marketplace partners - Open API, CLI, and webhooks for extensibility and automation - Reporting and analytics to monitor quality, cost efficiency, and performance - Scalable architecture designed for enterprise content volumes Phrase supports global organizations across industries including technology, gaming, retail, manufacturing, automotive, travel, and life sciences. These organizations use Phrase to accelerate global product launches, scale international marketing, and deliver consistent multilingual customer experiences across every market. Enterprise readiness sits at the core of the Phrase Platform. Phrase is ISO 27001 certified and provides robust security, governance, and compliance capabilities including SSO, role-based permissions, granular access controls, and secure cloud infrastructure designed for global organizations. Trusted by leading global brands including Uber, AWS, Volkswagen, and Zendesk, Phrase ensures multilingual content is delivered at scale while maintaining quality, consistency, and control. Learn more at phrase.com. ## Phrase Pros & Cons **What users like:** - Users highlight the **intuitive and easy-to-use interface** of Phrase, enhancing their project management and collaboration experience. (114 reviews) - Users appreciate the **intuitive interface** of Phrase, making it accessible for beginners and efficient for all users. (58 reviews) - Users value the **user-friendly interface** of Phrase, which streamlines workflows and enhances productivity in localization tasks. (53 reviews) - Users appreciate the **intuitive interface** of Phrase, which streamlines translation management and enhances collaboration. (53 reviews) - Users value the **translation efficiency** of Phrase, significantly enhancing localization workflows and saving time on projects. (47 reviews) - Users appreciate the **intuitive and automated translation management** of Phrase, enhancing efficiency and user experience. (44 reviews) - Simple (43 reviews) - Users value the **highly reactive customer support** of Phrase, which enhances their overall experience and productivity. (38 reviews) - Helpful (32 reviews) - Efficiency (30 reviews) **What users dislike:** - Users face **translation issues** with Phrase's AI, resulting in poor output and a frustrating experience. (41 reviews) - Users report **interface issues** with Phrase, indicating incomplete QA checks and a lack of certain advanced features. (23 reviews) - Users express frustration over the **expensive pricing structure** of Phrase, which complicates budgeting for translation projects. (19 reviews) - Users find the **interface design poor** , leading to a cluttered experience and operational inefficiencies. (19 reviews) - Users experience **poor usability** due to hidden features, lack of global search, and unpolished interface issues. (18 reviews) - Users are frustrated by **pricing issues** such as strict retention policies and unexpected cost increases affecting their budget. (18 reviews) - Users find **difficult navigation** challenging, as advanced settings are often hidden and overwhelming, complicating the user experience. (16 reviews) - Inaccurate Translations (16 reviews) - Quality Assurance Issues (16 reviews) - Slow Performance (16 reviews) ## Phrase Reviews ### 1. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Agnese . | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Phrase?** All features in one. Phrase is the first CAT tool I've learned and it perfectly serves my needs **What do you dislike about Phrase?** As I use it as a translator, there are some features I'd like to remove/hide **What problems is Phrase solving and how is that benefiting you?** I don't need to use various platforms, all in one place ### 2. Great CAT Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Phrase?** Helped improve translation efficiency and reduce errors tremendously, especially the TM feature. Very user-friendly interface. **What do you dislike about Phrase?** It would be great if the system works better with "tracked changes" in Word, and also if the system is "smarter" for PDF analysis and formatting. **What problems is Phrase solving and how is that benefiting you?** Translation management streamlined. ### 3. The most intuitive CAT tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Phrase?** Phrase TMS is the most intuitive CAT tool out there. If you are familiar with programs like MS word, you will have no trouble navigating through Phrase TMS in no time. The interface is straight forward, clean and the tool itself has all the necessary options to make your job easier. **What do you dislike about Phrase?** There is very little negative to say about Phrase TMS as a CAT tool but if I have to make an example it would be that it's options bar is very short and could have been extended more to the right and filled with more buttons thus saving the user some time which he would spend seraching through drop down menus above it for the action he needs to do. **What problems is Phrase solving and how is that benefiting you?** Phrase TMS is currently helping me with my work, tasks and homework as a student. I am using Phrase TMS to translate documents given to me by my professors and I am very happy to be able to eork with it since it makes translating easy and fun. ### 4. A reliable tool that is simple to use apart from a bit advanced options. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Phrase?** It is most helpful to cut down the translation time and keep the terminoligy unified. **What do you dislike about Phrase?** The use of features like creating memory for similar projects so that similar/same parts of a text are automatically translated like in a previous translated text is complicated. **What problems is Phrase solving and how is that benefiting you?** Tight deadlines can be met, so I can do more work/translations. ### 5. Happy use of Phrase **Rating:** 5.0/5.0 stars **Reviewed by:** Carine D. | Traductrice indépendante, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2023 **What do you like best about Phrase?** The appearance of the editor is very clear and helpful to work fast, the possibility of exporting bilingual files in Word, the presence of a window where we can see the final result... **What do you dislike about Phrase?** What I dislike is: 1. the fact that, at the end of the translation or MTPE or revision, I always find myself with a tremendous amount of QA check items to review, which is really time-consuming, and frequently for some minor or inexistent issues, 2. the impossibility, within a segment, to copy and paste a translated part (when we realize that it would be better worded in another order), which would be greatly time-saving. **What problems is Phrase solving and how is that benefiting you?** It makes various processes - translation, MPTE or review - faster because without any CAT tool, you lost time always searching the point where you were a few minutes ago in the source text. **Official Response from Beth Anderson:** > Thanks for leaving a review! We're glad you find Phrase to be a useful tool that supports your translation process. ### 6. Great access to TM, TB and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea M. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Phrase?** I like how easy it's been to access, see, download and share the exported changes. This allows our team to maintain QC and share punctual feedback with our linguists. **What do you dislike about Phrase?** I wish there were avenues for for our linguists to communicate while they work on their assignments. If we could add a chat feature or some type of bridge that will create a communication channels between translators/revisers - that would be really great! **What problems is Phrase solving and how is that benefiting you?** Easy access to former jobs for all clients. Easy access to TM Easy uploading of TB All this allows our team to keep our work consistent. I love the wealth of knowledge (for every client!) we have stored in Phrase. ### 7. Tool very comfortable to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Phrase?** The fact that you can see the preview of the final document on the same window is very helpful, mots of all to check if formatting tags are correctly set **What do you dislike about Phrase?** When you are in the list of accepted jobs, you don't see at which step the document is **What problems is Phrase solving and how is that benefiting you?** Everything is on the same window, no need to have a window for the translation, and one for the matches etc. ### 8. Easy to use tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2024 **What do you like best about Phrase?** The commands are easy to access and function well. The verifier is very good! **What do you dislike about Phrase?** I wish there was a better translation suggestion feature like in Trados, i.e. where any fragments are suggested. **What problems is Phrase solving and how is that benefiting you?** concordance search to aid in consistency, TM's to ensure compliance with customer wishes ### 9. Excellent CAT tool for linguists **Rating:** 5.0/5.0 stars **Reviewed by:** Thorsten H. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Phrase?** User friendly, multiple translators/PMs, creation of Translation Memory and use of built in MT **What do you dislike about Phrase?** The newest version is less userfriendly (graphically) than the previous one, especially when it come to ignoring false positives. **What problems is Phrase solving and how is that benefiting you?** no problems really it is just new GUI is less user friendly than the previous one. ### 10. Extraordinary! **Rating:** 4.0/5.0 stars **Reviewed by:** Khairuddin A. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Phrase?** Easy to work with TMS, easy with the internet service. **What do you dislike about Phrase?** When you try to select a particular phrase in a sentence, it is difficult to get it right. **What problems is Phrase solving and how is that benefiting you?** Translation memory of Phrase is so efficient we could localize any article in a matter of minutes. ### 11. More feeling for Phrase TMS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Phrase?** I can learn more words or sentences and it can help me English vocabulary and phrase. I think it's useful tool, such as dictionary for me. **What do you dislike about Phrase?** I think it can learn more detail about English word/phrase/sentence. The main downsides should be I must spend much time to learn it. But I think it's a process. **What problems is Phrase solving and how is that benefiting you?** I use Phrase TMS for medical article to translate, I think the main problems should be feelings. I don't have feeling for my tranlate. I try learn it from learning resource. **Official Response from Beth Anderson:** > Thanks for leaving a review! It's great to hear you find Phrase a useful tool and with some extra time you can utilise it more. ### 12. My work is faster, more accurate and more efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Çağla T. | Editor In Chief, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Phrase?** Phrase makes things faster and offers a more enjoyable experience overall, offering me translations I wouldn't necessarily think of myself. **What do you dislike about Phrase?** Occasional downtimes, especially if not communicated beforehand. **What problems is Phrase solving and how is that benefiting you?** I don't have to keep looking up terms and jargon when translating technical/medical/legal documents, saving lots of time. ### 13. An Excellent Localisation Platform for LSPs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Phrase?** The best thing for me in Phrase is its intuitive and user-friendly interface which has plenty of customization options as well. **What do you dislike about Phrase?** That it does not support project packages (SDLPPX) from SDL Trados **What problems is Phrase solving and how is that benefiting you?** Phrase is a solution of all the project related worries be it file formats, inbuilt MT, localisation or formatting of output file. ### 14. My experiencie with Phrase (previously Memsource) has been great. **Rating:** 5.0/5.0 stars **Reviewed by:** Gerard T. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2021 **What do you like best about Phrase?** It is a pleasure working with it, easy to use and little to no downtime. Also is important to take in consideration the support team behind it. **What do you dislike about Phrase?** The only downside or a feature I would love they add would be more compatibility with other software and applications our freelancer may use. **What problems is Phrase solving and how is that benefiting you?** We use Memsource to help us with project management and give freelancers a secure platform to work on. **Official Response from Brittany Nelson:** > Thanks for your review Gerard! Glad to hear it's been a good experience from day 1. I'll pass on your kind words to our Support Team :). We are always working on new integrations with other software, so stay tuned! ### 15. Phrase as a translation tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Phrase?** What I like the most is the possibility to create customized Translation Memories in order to economize time and efforts. It's an excellent tool to keep record of previous translations that could help in future ones. **What do you dislike about Phrase?** I dislike that sometimes the software is slow to process new files and glitches when showing the percentage of content that is already pre-translated from the TMs. **What problems is Phrase solving and how is that benefiting you?** I currently work in the banking notes area with various clients that require specific translations and each of them have their preferred terms. Having projects done in Phrase lets me keep track of the translation in order to know how far done it is, as well as it saves a lot of time for our linguists during their translation process. This improves the productivity and lets us provide the clients with quality translations in a shorter period of time. ### 16. Excellent software for document translation **Rating:** 5.0/5.0 stars **Reviewed by:** Byron A. | Head of Product, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Phrase?** Submit a full multi page word document and get an output file with all the formatting unchanged. Superb. **What do you dislike about Phrase?** Initial learning curve is steep - watch one of the recorded webinars to learn your way around the software. **What problems is Phrase solving and how is that benefiting you?** Fast document translation to meet compliance requirements supporting customers with technical documentation and user manuals. ### 17. Easy and Clean **Rating:** 5.0/5.0 stars **Reviewed by:** Ulaş . | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Phrase?** While Memsource was already helpful with our tasks, Phrase kept it's functionality and moved even further. Helps us with more than 100 different file types and customers, we'll keep growing while using Phrase. **What do you dislike about Phrase?** Phrase helps us with all our needs as it's current form and in fact there are no minus points for us to update. We can still check documentation and find solutions to our needs where requested. **What problems is Phrase solving and how is that benefiting you?** In almost every CAT tool, segmentation and using tag structure can become very complicated since some of our language pairs need extra attention (like Arabic and Turkish). Phrase handles these better than almost every tool we tried. ### 18. Definitely among the best systems **Rating:** 4.0/5.0 stars **Reviewed by:** Natalie G. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2023 **What do you like best about Phrase?** I like the online working environment above a software I need to purchase **What do you dislike about Phrase?** The changes made to the QA process recently were not publicised and caused some confusion initially **What problems is Phrase solving and how is that benefiting you?** Coordination with other translations regarding glossaries is no longer necessary **Official Response from Brittany Nelson:** > Hey Natalie, thank you for leaving us a review! And thank you for the feedback regarding the QA updates - it's important for us to hear if something wasn't clear. Could you share more on what you found confusing? ### 19. Easy, simple, intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** María Mercedes V. | Independent Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Phrase?** I think is much simpler and more intuitive than the rest of the CAT tools. It does not feel heavy on the eyes, which is so important when working long hours. Other tools are so full of unnecessary colors and buttons. It feels better for my mental health, somehow. **What do you dislike about Phrase?** It can be quite demanding to copy and paste the tags. It would be so much better if I did not have to do that. Besides, the segmentation is not always correct. But well, with complex formats this is quite normal I guess. **What problems is Phrase solving and how is that benefiting you?** I do translations, so this is great for dealing with the linguistic part only. It just makes my job much easier. It's easy to use. Very practical. And the display is excellent. I don't have to do weird things. I just do my job. ### 20. Helps boosting working speed and quality **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Phrase?** Intuitive, clean design & very user-friendly functions. (And also the cat icon.) **What do you dislike about Phrase?** I really cannot think of any for the time being. **What problems is Phrase solving and how is that benefiting you?** Easy to deal with huge amount of work & very capable term bases. ### 21. Userfriendly, clear **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Phrase?** Easy to use and I can use it on my phone or computer **What do you dislike about Phrase?** There was some features that were not easy to use on my phone like to put the automatic translation from Deepl. On your phone, the section with the translation is not really visible or easy to click on. **What problems is Phrase solving and how is that benefiting you?** I can use/receive comments directly on the translation I did so it avoids sending emails back and forth. I like the key system and the framework in general, it's easy to use. Everything is sorted out, no need to use an Excel anymore with lots of tabs and authorization issues. **Official Response from Brittany Nelson:** > Thank you for your review - we're so glad to hear you've been able to leave Excel sheets behind! Thank you for the feedback regarding our mobile app and we're happy to hear you're enjoying the comments feature as well. ### 22. Great option for early or part-time freelancers **Rating:** 4.5/5.0 stars **Reviewed by:** Amy R. | Communications Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2023 **What do you like best about Phrase?** The fact that I can use it on any computer and it is a subscription model rather than a large upfront cost. In terms of functionality, it feels familiar - similar enough to some of the bigger-name CAT tools, so most of the functionality is the same, which is helpful. **What do you dislike about Phrase?** The alignment functionality is a bit convoluted - it would be good to be able to do this in the tool rather than offline. **What problems is Phrase solving and how is that benefiting you?** It helps me quote for projects more easily - word counts, locking segments that do not require translation. I have recently acquired a few new clients, so it has hugely helped with managing the increased workload. ### 23. A very good CAT tool with great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Phrase?** It is a very comprehensive platform. The potential uses are endless. **What do you dislike about Phrase?** Some processes could be made faster for smaller businesses. **What problems is Phrase solving and how is that benefiting you?** Phrase turned up being a good tool for revision and QA. **Official Response from Beth Anderson:** > It's great to hear you believe Phrase's possibilities are endless, we always find customer feedback so valuable. ### 24. An excellent and practical CAT Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ingrid C. | Translator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Phrase?** I love the fact that if anything happens to the internet connection, all my work will be automatically saved. It is simple and easy to use but with all tools needed to make your work easy and help you work faster. **What do you dislike about Phrase?** I genuinely believe that there is nothing I really dislike about the tool. I translate From English into Brazilian Portuguese, and sometimes the tool underlines correct words in Portuguese as if they were wrong. I would say if the dictionary was updated, it would just be perfect. **What problems is Phrase solving and how is that benefiting you?** The fact that I will never miss a paragraph without translating it, or that I will never have a typo are just some of the things I love about this tool. Making it easy and simple to use helps a whole lot as well. ### 25. Phrase has helped me be productive **Rating:** 4.5/5.0 stars **Reviewed by:** Richard B. | Freelance Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Phrase?** I had been using memsource for over ten years and continued with Phrase TMS, as a tool offered by agencies. It has enable me to be productive and deliver translations to my agency clients quickly. The TM enables me to reference quickly previous translations for the same company or within the sector. For similar "fuzzy" translations I can consistently set to low percentage (20-25% matches) and that allows me to refer to bits and pieces of previous translations. The MT function is an added bonus that it gives me a good example to work from, and it can be shut off if there are privacy concerns. Terms saved from previous translations ("yellow box") or from multiple use ("pink box") are also quite helpful. It is also user-friendly and I find it more comfortable in translations than MemoQ or Across. **What do you dislike about Phrase?** The biggest downside has been not able to revise previous translations to remove errors. This sometimes makes so-called 100% or "green box" segments not absolutely reliable. I also still get flagged in the QA report for unmatched "yellow box" terms when there are several possibilities. At least I am able to change the terms when I find that it either no longer applies or there are too many multiple possibiilities. The QA reports still have too many false positives, some which are not explained. In many cases it makes the reports ineffective for finding true errors. I am still eyeballing the segments myself. **What problems is Phrase solving and how is that benefiting you?** One benefit is that I can reference previous terms across a sector or industry. Over the twenty years I have been translating, several glossaries have been constructed and terms from those glossaries can be transferred to phrase for the my use and for the project managers to whom I report. Terms from others that have been stored on the database can also be copied to the glossaries. I cannot say that it is a problem phrase is solving, but it is a feature of Phrase that has benefited me very much. Otherwise, I cannot comment on Phrase TMS as the biggest problem I have with it is the false positives on the QA reports and that might be a case of trying to cover as many potential errors as possible. One definite problem is the failure to recognize the difference in capitalization rules between German and English, where there are flags for mismatched capitalization which are not at all mismatched because of the difference. In general, the source and target segments in German and English does not take word order rules into consideration, but I see that in the majority of CAT tools. **Official Response from Brittany Nelson:** > Richard, thank you for taking the time to share your thorough feedback, we appreciate it! Your comments around QA are well noted, thank you for calling those out. As a translator of over 20+ years we're happy to hear you like working with Phrase! ### 26. Phrase is a powerful system **Rating:** 4.5/5.0 stars **Reviewed by:** Dima D. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Phrase?** Auto-translations can be pushed to my project in a few minutes **What do you dislike about Phrase?** Sometimes it takes time to understand why the new project is not properly synchronised **What problems is Phrase solving and how is that benefiting you?** We can translate all our sites, and plugins easily. Translators can work on the project in parallel and auto-translations are unblocking the current process. **Official Response from Brittany Nelson:** > Hey Dima, thank you for your review! We're glad to hear you're able to manage translations for all your site in one place and are enjoying the atuo-translations. Thanks for being a customer! ### 27. Simple, fast, and reliable! **Rating:** 5.0/5.0 stars **Reviewed by:** Nima A. | -, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Phrase?** Well, there are several: 1. It is super easy to navigate around and get familiar with various sections and capabilities of Phrase, 2. It has this "comment" section where you can ask others (including the admins) questions to clarify vague words and phrases, 3. The "context" section also helps the translator better understand what each keyword refers to. For example, if "X" is an action or just a title, 4. If you know more than two languages, you are in luck because Phrase lets you see how a sentence is translated in other languages as well, which can be a big help sometimes. **What do you dislike about Phrase?** The only minor issue (can I even call it an issue?) that bugs me is that if you turn on 2FA, Phrase does not allow you to mark a device safe for a while (e.g., 30 days). Hence, if you enter the website every 24 hrs, even though it skips the username and password, it asks for the 2FA code each time. **What problems is Phrase solving and how is that benefiting you?** When a German email service provider asked volunteers to translate its product to various languages, I joined the volunteer team. Currently, I am assisting them by translating their content to Persian. So far, the whole experience has been smooth and hassle-free. ### 28. It’s easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Joel P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2023 **What do you like best about Phrase?** Having access to everything I need on a single platform. Also being able to access any projects online and keeping them stored safely. **What do you dislike about Phrase?** I have had no issues with Memsource so far. **What problems is Phrase solving and how is that benefiting you?** Being able to keep all projects in one place and knowing where I am with each of them. This saves me time. ### 29. Great tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Phrase?** Phrase TMS is very user-friendly and simple to use. I like the streamlined interface and the fact that it can be used online from any computer. I can easily manage my translation memories and term bases. Translating is a breeze! **What do you dislike about Phrase?** I wish it was easier to search in the translation memories from the translation page. I sometimes cannot find what I am looking for even though I know it's in there somewhere. **What problems is Phrase solving and how is that benefiting you?** I needed a product that I could use online, cloud-based, to translate faster and organize my translation memories. ### 30. Iit has been a promising experience overall **Rating:** 4.5/5.0 stars **Reviewed by:** Vasili K. | Spanish, Catalan, Portuguese, Italian into Russian translator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Phrase?** Broad Range of File Formats: Phrase TMS supports a wide array of file formats, making it highly versatile for handling diverse project requirements. Whether it's documents, websites, or software localization, this tool excels at handling various file types. **What do you dislike about Phrase?** Limited Reporting and Analytics: One area where Phrase TMS could be improved is the reporting and analytics section. The current metrics are somewhat basic and might not provide the in-depth insights some users require for performance evaluation and project management. **What problems is Phrase solving and how is that benefiting you?** The platform's support for various file formats allows us to handle a diverse range of projects without the need for additional tools, streamlining our workflow and improving productivity. ### 31. Flexible, easy-to-use solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Phrase?** One of the best features is the online interface, meaning that no matter where you're working or travelling in the world, you can pick up exactly where you left off, any time. **What do you dislike about Phrase?** Sometimes the interface can be a bit slow when opening multiple files at the same time. **What problems is Phrase solving and how is that benefiting you?** It allows me to be more mobile and flexible on working locations. ### 32. Quite good, however Finnish text suggestions do not match with grammar. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Phrase?** Proofreading is good, even though Q/A is sometimes complex. **What do you dislike about Phrase?** Finnish text suggestions do not match with grammar. **What problems is Phrase solving and how is that benefiting you?** It does make very good sentence formats from original source text. ### 33. A smooth working experience **Rating:** 5.0/5.0 stars **Reviewed by:** Oscar froylan P. | Intérprete médico, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Phrase?** It is incredible easy to navigate. The user experience is seamless and intuitive. It's very comfortable to use. **What do you dislike about Phrase?** I usually do several short projects, so it's too much of a hassle to export them so I can use the desktop app, however, I know if I get longer projects it wouldn't be a problem. **What problems is Phrase solving and how is that benefiting you?** It's much easier to communicate between project manager, QCer and the localizer. As a localizer, I appreciate it. **Official Response from Beth Anderson:** > Thanks for your review! So great to hear you find Phrase easy to navigate, seamless and intuitive. ### 34. Excellent Website Building tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Phrase?** Phrase TMS was very easy to navigate and the software was reliable. It broke up sections easily and made translating articles efficient. **What do you dislike about Phrase?** I wish you could see history of text boxes and what other people change when collaborating on a document, such as what was there before and how it was corrected. **What problems is Phrase solving and how is that benefiting you?** Making translating services accessible and easy to navigate. As a college student, it was very easy to understand the program and work on pieces of the article as I went, not losing progress or having to do it all at once. ### 35. Working with Phrase as a freelance translator **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea R. | Freelance Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about Phrase?** Phrase is easy to learn and to use for translators. I have been working with Phrase for about 6 years now. The interface is user-friendly and clearly arranged. I also absolved the certification program and learned of the endless possibilities the TMS offers in project management and automation. Really awesome. I normally don't use this features as a freelance translator, but they helped me to understand industry processes and more. Working with tags is also very easy with Memsource, it's great for localization jobs. **What do you dislike about Phrase?** The translation suggestions are not flexible. As with almost every translation tool, you get a TM or MT suggestion that is "fixed" and does not chance while translating. There are already tools on the market where the suggestions change while translating. The AI adapts the suggestion constantly to the changes you work in a sentence (like grammer), with the possibility to add it by only hitting the enter button, speeding up the translation process a lot. I would like to see this feature in Phrase, too. Would be the perfect tool! **What problems is Phrase solving and how is that benefiting you?** With Phrase I create fast translations for different clients. I have various Memsource accounts with several clients and don't have to switch between different tools so often. **Official Response from Brittany Nelson:** > Thank you for your review, Andrea! It's really helpful to hear your feedback regarding TM and MT suggestions. I've checked with our product team and we don't have any plans for features like this at the moment, but it's great to know what our users find useful. Otherwise - happy to hear you enjoyed the Certification Program, thanks for translating with Memsource for 4 years already! ### 36. Agile and complete online tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Phrase?** The interface is clean and has all the functionality needed to translate any document. Shortcuts are handy to make work more efficient. The tools are condensed in the side panel, which is excellent and makes using the TB, QA and TM a bit easier. I love the feature that allows all files assigned in a project to be opened like one big file, so searching and unifying terms is way easier than in other tools I've used. **What do you dislike about Phrase?** I'm not fond of the sensitivity of the QA engine, which doesn't allow to omit some repeated errors like a batch. Also, I wouldn't say I like that sometimes tags and text formatting get jumbled and the error that the tool lists does not help to know what is wrong. Refreshing the page also "resets" the pointer position so in large files is a burden to go back to the last edited segment. **What problems is Phrase solving and how is that benefiting you?** It provides a tool that is available everywhere, so I can work no matter where I am or what device I have at hand. Assignments from PMs are straightforward to manage. ### 37. Helpful translation solution but has limitations **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Phrase?** Love the Figma plug-in. Makes it really easy to add translations without manually having to add a screenshot and link keys. Relatively easy navigate, add jobs, organize projects. We use it as the main tool for holding translations. **What do you dislike about Phrase?** Not a clear process of tracking changes if there are multiple reviewers for translations. I wish there was phone customer support. **What problems is Phrase solving and how is that benefiting you?** Over the air translations, holding translations for localization, serving as the source-of-truth for our translations. **Official Response from Brittany Nelson:** > Thank you for your feedback around Phrase Strings - we're glad to hear you're enjoying the Figma plug-in and thank you for sharing your thoughts on the track changes process as well, they are well noted. Thanks for being a customer :) ### 38. The best CAT software in town, maybe the world **Rating:** 5.0/5.0 stars **Reviewed by:** Noga S. | Search Engine Optomization Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Phrase?** I like all the features in Phrase: the display, the side panel with information and TB, the clear way to highlight misspellings and the easiness to correct them, not to mention the speed with which the machine learning operates to incorporate your translation choices into the engine. **What do you dislike about Phrase?** I wouldn't know. Some glitches occur occasionally, but the team always corrects them promptly and effectively. **What problems is Phrase solving and how is that benefiting you?** I like the fact that machine learning is so effective. I can also trust Phrase to be fast and correct. I especially like the autocomplete feature and the way it points out very clearly the eventual mistakes: It may sound like a given, but if you compare it to other CAT software in the market, you would know that it is not. ### 39. Easy to use, clear user interface, clear task setting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Phrase?** Clear user interface. Some double tasks, but generally helpful and easy to use. **What do you dislike about Phrase?** Some repetition within tasks which could be removed to make validations easier. **What problems is Phrase solving and how is that benefiting you?** Lighter to validate any job than reading it from top to bottom. ### 40. Slow response makes me type over translated text instead of within the search text box **Rating:** 3.5/5.0 stars **Reviewed by:** Alvaro B. | Freelance translator/lingust, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2023 **What do you like best about Phrase?** It's ok and it's online, so I dont' have to own software in order to provide translation/editing services for agencies that use it. It also allows to 'join' several files, a very good feature when I'm dealing with a multifile translation, especially for keeping translations consistent. **What do you dislike about Phrase?** I have faced some slow response time, which makes me type text over the current translated segment after selecting a search field. Confirming many segments in sequence also 'freezes' the tool after 60 segments or so, sometimes for minutes. And there should be a 'Confirm all segments' option, because I confirm all segments before editing, precisely to spot such misplaced typing. **What problems is Phrase solving and how is that benefiting you?** I can translate for agencies without the need to purchase specific software or installing in all computers I use. (Once I lost a software license because a computer crashed and both the license and the data that would allow me to retrieve it were lost.) ### 41. Three- Year Experience with Phrase TMS (formerly Memsource): a Wonderful Journey **Rating:** 4.0/5.0 stars **Reviewed by:** Mohamed Abdihafid I. | Volunteer translator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Phrase?** What I like most is segmentation and QA feature. Segmentation makes everything easy for the client, the project manager and the employee working on it. QA ensures the Quality of the task and gives you the easiest way to review and correct the errors. **What do you dislike about Phrase?** Formatting text in segments is only possible using computer, not by mobile, tablets, or iPad devices. I hope you fix this in the near future. **What problems is Phrase solving and how is that benefiting you?** I don't actually remember one problem during my three-year time with Memsource ### 42. Very smart and agile tool but with a big performance issue. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Phrase?** - Cooporation with teams - Features like (jobs, auto translate, glossary, etc) - smart way to handle translations and projects - branching system - new Editor mode **What do you dislike about Phrase?** - User license costs - Big Performance issues (it takes ages to create a branch or merge a branch with large among of keys) - Export option of the users with their data as an Excel file **What problems is Phrase solving and how is that benefiting you?** Phrase is solving the problem of auto translating texts and words. Also allows a step to review the translations for specific user. The feature jobs allows us to assigne specific translations to specific users especially with the job templates. Completly removes the need of forwarding excel files internally to review translations or create. Reduces time overall to manage translations. **Official Response from Brittany Nelson:** > Thank you for sharing your review! We're really glad to hear you're liking the new editor and using Phrase across multiple teams. Regarding the export option - is there a different file type that you would prefer? ### 43. Easy and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Leonid B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2023 **What do you like best about Phrase?** For me as a translator, Phrase is a great asset. It helps me to quickly find the right words and phrases for translation jobs, saving time and effort. With Phrase, I can access a vast database of pre-translated phrases and terms in my language pair, which I can use to ensure accuracy and consistency in my translations. It also provides features such as automated quality assurance checks and machine translation integration. Phrase is highly customizable. The user interface is intuitive, making it easy to learn and use the system. Phrase provides an easy way to store and manage my translation jobs in one place. I can access my previous translations quickly and easily whenever I need them. It helps to save time by reusing previously translated text and providing suggestions for new translations. It also allows to focus more on the quality of translation, rather than worrying about minor details like formatting or researching for specific terms. Overall, Phrase is a great tool for translators as it increases efficiency, accuracy and consistency while saving time and effort. **What do you dislike about Phrase?** Although Phrase can help streamline the translation process, it can also lead to errors in the text due to its automated nature and the limited number of phrases in its database. Furthermore, it may contain outdated phrases or words that are no longer in use. Finally, over-reliance on a TMS can lead to translators becoming too reliant on the system and not putting enough effort into their work. **What problems is Phrase solving and how is that benefiting you?** Saving time and improving accuracy while translating. ### 44. Love Phrase, but the New Version is Not Up to Snuff Yet **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Phrase?** I like the ease of use and the smoth integration of an auto-translate option is very well done. **What do you dislike about Phrase?** The new version has come with so many challenges. Lots of little bugs that slow down my day. For example, if a team member sends me a link to one single key, I cannot use the Microsoft translation tool because in order for that to work, user must press "Load more" in the key list and if I am not in a specifc Phrase job but simply looking at one key from the entire database, the page reloads and I lose the key entirely. **What problems is Phrase solving and how is that benefiting you?** It allows our multiple and various teams to organize their keys and send them to me for translation. **Official Response from Brittany Nelson:** > Hey, thank you for your feedback - we want to work on these bugs with you! Could you please write us at research@phrase.com so that we can get a better scope of the problem? Thanks again for taking the time to share your thoughts and glad you're enjoying auto-translate :) ### 45. User friendly translation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Mathilde D. | Traducteur indépendant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Phrase?** Filters/ease of use/number of features/look **What do you dislike about Phrase?** The fact that it's only online + export option limited **What problems is Phrase solving and how is that benefiting you?** Less communication needed with PMs ### 46. Ideal for all translators, beginners included. **Rating:** 5.0/5.0 stars **Reviewed by:** Sérgio M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2023 **What do you like best about Phrase?** I started using this service during my postgraduation course in translation when it was still called Memsource, and I've been using it since then. Phrase, as it is now called, is an easy-to-use CAT tool that has all the features we look for in such a tool. **What do you dislike about Phrase?** Even though I love this tool, Memsource used to have a free (limited) version that I found helpful. However, unfortunately, it does not exist anymore, which is a downside. **What problems is Phrase solving and how is that benefiting you?** It helps me to expedite my translations and allows easy access to the TM and TB. Besides, I believe this tool makes me a more productive translator. **Official Response from Brittany Nelson:** > Hi Sergio, we're glad to hear that you decided to continue using Phrase (formerly Memsource) after you finished your studies! Yes, really sorry to see the free version go, sorry for that. Otherwise, really happy to read that you're finding Phrase to be a valuable tool! ### 47. Great TMS **Rating:** 5.0/5.0 stars **Reviewed by:** Sima L. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2023 **What do you like best about Phrase?** Makes working as part of a team easier and allows better project management. The features make marking and commenting on various sections for other team members is easy. **What do you dislike about Phrase?** While very small, there is no highlighting function. While making texts bold, underlined and italic, having a highlight function would add a useful feature. **What problems is Phrase solving and how is that benefiting you?** Team translation and projects function helps team members work together using their strengths both in office and remotely. **Official Response from Brittany Nelson:** > Thank you, Sima! It's great to hear that using Phrase with your team has improved project management. And thank you for the feedback regarding the highlight function as well, I'd encourage you to submit it to our feature ideas forum, which I've linked to here. Thanks for being our customer! ### 48. Use phrase app for translations. **Rating:** 5.0/5.0 stars **Reviewed by:** Ifeanyichukwu Christian N. | Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Phrase?** It's easy to use and navigate through, and also, for the fact that documents with keys can be uploaded, it is even more accessible and exciting to use. Also, the future of phrase pull makes it easier to have the updated translations **What do you dislike about Phrase?** When a phrase job is started, it is impossible to stop it even when it was started by mistake. Also, its hard to see the keys for a given phrase job you really need to be familiar with the platform before you can achieve this **What problems is Phrase solving and how is that benefiting you?** Having different teams to work on the translations. example the developer can create the keys and input the wording while the translation team can work on the translations **Official Response from Brittany Nelson:** > Hey Ifeanyichukwu, thanks for sharing your thoughts! Especially regarding getting familiar with the platform, has it gotten easier for you to navigate? We're happy to hear multiple teams are collaborating together in Phrase, we hope it makes your workflows simpler. ### 49. My most important work tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kaja K. | Translator and novelist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2023 **What do you like best about Phrase?** Phrase TMS is easy to use and accessible from a variety of platforms. It has a clean userface, and is very stable compared to a lot of the other translation tools on the market. Whenever I have the choice, I prefer working in Phrase TMS. **What do you dislike about Phrase?** I have several customers who all use Phrase TMS, and that have connected me to their server. It would be very helpful if I could add all of these accounts to one login on the webapp in the same way that I can on the mobile app. **What problems is Phrase solving and how is that benefiting you?** Phrase TMS makes it a lot easier to make sure my translations are consistent. I often work on large book projects where it would be hard to maintain the same level of consistency without Phrase TMS. It also makes it possible for me to work from several platforms and when I am on the move. ### 50. I use the Phrase with multiple clients. **Rating:** 4.5/5.0 stars **Reviewed by:** Anne C. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Phrase?** No license fee for me. very user-friendly platform with easy navigation and all the essential functionality. **What do you dislike about Phrase?** The mutliple logins that change sometimes are hard to track. **What problems is Phrase solving and how is that benefiting you?** For the usage I make, I did not see many changes since the transition from Memsource. ## Phrase Discussions - [How do I edit a project save?](https://www.g2.com/discussions/how-do-i-edit-a-project-save) - 1 comment, 1 upvote - [Is there a chance to an option that enable linguists to create and use their own TB?](https://www.g2.com/discussions/31866-is-there-a-chance-to-an-option-that-enable-linguists-to-create-and-use-their-own-tb) - 2 comments, 1 upvote - [View Phrase pricing details and edition comparison](https://www.g2.com/products/phrase-phrase/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+23%3A00%3A44+-0500&secure%5Bsession_id%5D=c643320c-0a7f-4106-9989-c57aff670674&secure%5Btoken%5D=1aed2aa07bd2d4487abf476a7aed6d586e0a5473e11fe0715ba328f51b16edcd&format=llm_user) ## Phrase Integrations - 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