--- title: Phrase Reviews meta\_title: 'Phrase Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1307 reviews by the users' company size, role or industry to find out how Phrase works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1307 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management ---

# Phrase Reviews & Product Details

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Phrase is a leader in Language Intelligence. Its enterprise platform automates, manages, and delivers multilingual content, helping organizations build deeper customer connections and accelerate business growth. Thousands of global brands use Phrase across hundreds of languages to reduce time to market and deliver consistent brand experiences worldwide. The Phrase Platform brings together translation management, software localization, multimedia localization, machine translation, workflow automation, and language AI in a single integrated environment. From marketing campaigns and product interfaces to apps, audio and video, customer support, and technical documentation, teams manage multilingual content in a single platform. Phrase enables organizations to operationalize AI across multilingual content workflows while maintaining governance, quality control, and brand consistency. Built for complex and fast-moving organizations, Phrase connects directly to the systems where content is created and published. Marketing teams launch global campaigns faster, product teams deliver localized software continuously within development workflows, and customer experience teams provide consistent multilingual support across channels. This open ecosystem architecture allows localization to operate as part of broader content, product, and customer experience workflows. Core capabilities of the Phrase Platform include: - AI-powered translation workflows with secure large language model integrations and adaptive machine translation - Multimedia localization with AI-powered subtitling, dubbing, transcription, AI voice generation, and captioning - AI agent orchestration for context-aware translation and automated post-editing - A broad integration ecosystem connecting CMS platforms including Contentful and Optimizely, customer support platforms including Salesforce, marketing automation systems, developer tools, and design environments including Figma - Native integrations with repositories including GitHub, GitLab, Bitbucket, and Azure DevOps - Over-the-air localization and SDKs for iOS and Android applications - Translation Memory and terminology management to maintain linguistic and brand consistency - Automated quality evaluation and quality performance scoring - In-context preview and visual review tools for faster review cycles - Advanced workflow automation with Phrase Orchestrator, a no-code interface for building and managing approval processes - Vendor management for in-house teams, language service providers, and marketplace partners - Open API, CLI, and webhooks for extensibility and automation - Reporting and analytics to monitor quality, cost efficiency, and performance - Scalable architecture designed for enterprise content volumes Phrase supports global organizations across industries including technology, gaming, retail, manufacturing, automotive, travel, and life sciences. These organizations use Phrase to accelerate global product launches, scale international marketing, and deliver consistent multilingual customer experiences across every market. Enterprise readiness sits at the core of the Phrase Platform. Phrase is ISO 27001 certified and provides robust security, governance, and compliance capabilities including SSO, role-based permissions, granular access controls, and secure cloud infrastructure designed for global organizations. Trusted by leading global brands including Uber, AWS, Volkswagen, and Zendesk, Phrase ensures multilingual content is delivered at scale while maintaining quality, consistency, and control. Learn more at phrase.com.

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Product Website
Phrase
Seller
[Phrase](https://www.g2.com/sellers/phrase)
Discussions
[Phrase Community](https://www.g2.com/products/phrase-phrase/discuss)
Languages Supported

Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Bashkir, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Czech, Chuvash, Welsh, Danish, German, Greek, English, Esperanto, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Iloko, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Central Khmer, Korean, Kurdish, Latin, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Malagasy, Mongolian, Malay, Burmese, Nepali, Newari, Dutch, Norwegian, Oriya, Punjabi, Polish, Portuguese, Quechua, Romanian, Russian, Sanskrit, Sinhala, Slovak, Slovenian, Sindhi, Somali, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Tajik, Tagalog, Thai, Turkmen, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish, Yoruba, Chinese (Simplified), Chinese (Traditional), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa

Solution Type

All-in-One

Overview by
Brittany Nelson

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## Pricing

Pricing provided by Phrase.

### LSP plan: Business

Contact Us

[
View More Pricing Information
](https://www.g2.com/products/phrase-phrase/pricing)

## Phrase Integrations
(35)

What do users say about integrations?

Verified by Phrase

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Adobe Experience Manager

](https://www.g2.com/products/adobe-experience-manager/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Articulate 360

](https://www.g2.com/products/articulate-360/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Braze

](https://www.g2.com/products/braze/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Builder.io

](https://www.g2.com/products/builder-io/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ChatGPT

](https://www.g2.com/products/chatgpt/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Contentful

](https://www.g2.com/products/contentful/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

DeepL Translator

](https://www.g2.com/products/deepl-translator/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Figma

](https://www.g2.com/products/figma/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

GitLab

](https://www.g2.com/products/gitlab/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google

](https://www.g2.com/products/google-google/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Marketing Hub

](https://www.g2.com/products/hubspot-marketing-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Intento

](https://www.g2.com/products/intento/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Marketo-Based Systems for Growth-Driven Marketing & Sales Teams

](https://www.g2.com/products/marketo-based-systems-for-growth-driven-marketing-sales-teams/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Excel

](https://www.g2.com/products/microsoft-excel/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft OneDrive for Business

](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft SharePoint

](https://www.g2.com/products/microsoft-sharepoint/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ModelFront

](https://www.g2.com/products/modelfront/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Optimizely Content Management System

](https://www.g2.com/products/optimizely-content-management-system/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Paligo

](https://www.g2.com/products/paligo/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Plunet

](https://www.g2.com/products/plunet/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Marketing Cloud Suite

](https://www.g2.com/products/salesforce-marketing-cloud-suite/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Sanity

](https://www.g2.com/products/sanity/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Sitecore

](https://www.g2.com/products/sourceved-consultancy-services-sitecore/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Slack

](https://www.g2.com/products/slack/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Storyblok

](https://www.g2.com/products/storyblok/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Unity

](https://www.g2.com/products/unity/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Visual Studio Code

](https://www.g2.com/products/visual-studio-code/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Webflow

](https://www.g2.com/products/webflow/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Webhooks.io

](https://www.g2.com/products/webhooks-io/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

WeLocalize

](https://www.g2.com/products/welocalize/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Woodpecker.co

](https://www.g2.com/products/woodpecker-co-woodpecker-co/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Xbench

](https://www.g2.com/products/xbench/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zapier

](https://www.g2.com/products/zapier/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zendesk for Customer Service

](https://www.g2.com/products/zendesk-for-customer-service/reviews)

Show More

 ![Larissa M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larissa M.")
LM

Larissa M.

Product Management Analyst

Information Technology and Services

Mid-Market (51-1000 emp.)

11/7/2025

"Phrase fits well for our needs, but some features lack better structure"

3/5

What do you like best about Phrase?

Phrase successfully separates strings and their translations, with easy management of the multiple languages required. We use it daily for new or updated translations. Customer support was agile and assertive when I needed to recover some translations I had mistakenly deleted. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

The interface for translators could benefit from better approaches. There is no way to batch upload screenshots to contextualize translators better. I'm not sure if there is a way to integrate Figma for this. Our product lacks real-time integration, and we have to upload new translations manually; however, I'm not fully aware of the explanation behind this. Review collected by and hosted on G2.com.

What problems is Phrase solving and how is that benefiting you?

Phrase removed the AI translation suggestions for our plan. For me, not having at least a small amount of it and showing how an upgrade for this could have benefits, the platform won't have the workers asking for the upgrade. This can also apply for other types of use/integration we don't even know exist or how we could plan to implement. Review collected by and hosted on G2.com.

Show More

Response from Beth Anderson of Phrase

[Editedit](https://www.g2.com/survey_responses/phrase-review-11799686/official_response/edit)

Thank you for leaving a review, it's great to read you use Phrase daily and that you had a positive experience with our Customer Support team. We have a number of user guides in our help center which may help with your queries as to using the platform even further.

[See how Phrase improved](https://support.phrase.com/hc/en-us)

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Translation and Localization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Translation and Localization")
UT

Verified User in Translation and Localization

Small-Business (50 or fewer emp.)

1/8/2026

"Comprehensive Localization Platform with Efficient CAT Editor"

3/5

What do you like best about Phrase?

Phrase Localization Platform is a comprehensive localization solution that provides a wide range of tools and features. I appreciate its CAT Editor, which is straightforward enough to enable productive and efficient translation, while still offering all the functionalities translators require. Additionally, I find the Phrase TMS product to be an effective platform for managing translation projects.

I do appreciate the customer support team which usually react quite fast and try to help. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

I am not a fan of Phrase's pricing model. While it might appear appealing to have all components of the platform—such as TMS, Strings, and Orchestrator—bundled together under a single subscription, this approach does not really benefit small LSPs or individual freelance translators. Additionally, the volume-based pricing structure is not favorable for clients, as it forces them to reconsider their workflows in order to minimize the number of words or characters and stay within the set volume limits. To make matters worse, the way these limits are calculated is not always clear or transparent. Review collected by and hosted on G2.com.

What problems is Phrase solving and how is that benefiting you?

We rely on the Phrase Localization Platform daily to handle our translation projects and to translate documents for our clients. Phrase makes our workflow more streamlined, allowing us to work more efficiently and effectively. Review collected by and hosted on G2.com.

Show More

Response from Beth Anderson of Phrase

[Editedit](https://www.g2.com/survey_responses/phrase-review-12189270/official_response/edit)

Thank you for leaving a review, we're glad that you find Phrase to be a comprehensive localization solution that provides a wide range of tools and features and that you use it daily to handle translation projects and translate documents. I will pass on your positive remarks regarding our customer support team too, as it's great you find them fast-reacting and helpful.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism")
AL

Verified User in Leisure, Travel & Tourism

Mid-Market (51-1000 emp.)

9/15/2022

"Integrations and UI clunky, automations fragile, but still works ok."

3/5

What do you like best about Phrase?

The integration between TMS (a full-fledged CAT tool) and Strings provides with many features. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

Strings is slow and clunky, very few filters to find keys, even if the metadata is available. Integrations are slow and clunky. Review collected by and hosted on G2.com.

What problems is Phrase solving and how is that benefiting you?

The ability to propagate translations where we need them quickly, once the integration is set up this is seamless. Review collected by and hosted on G2.com.

Show More

Response from Beth Anderson of Phrase

[Editedit](https://www.g2.com/survey_responses/phrase-review-7104451/official_response/edit)

Thanks for leaving a review, we're glad you find the integration seamless and quick to use. I understand your frustrations on sometimes experiencing slower performance, our team works hard to ensure this is not the case often.

5/13/2026
Current UserValidated ReviewerIncentivizedSource: Organic

 ![Olga K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olga K.")
OK

Olga K.

Senior Manager Product Documentation

Mid-Market (51-1000 emp.)

11/7/2025

"Comprehensive Language Support, But Needs Memory Fixes"

2.5/5

What do you like best about Phrase?

I love that the Phrase Localization Platform supports all languages, allowing me to localize UI strings into 50 different languages effectively. This feature greatly enhances the platform's versatility and scalability, making it incredibly valuable for projects requiring extensive linguistic coverage. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

I am frustrated that the Translation Memory in Phrase Localization Platform cannot be set to zero. There were segments added by mistake, and I am unable to revoke or remove them. This limitation makes it challenging to manage translations accurately and can lead to clutter or errors accumulating over time. Review collected by and hosted on G2.com.

What problems is Phrase solving and how is that benefiting you?

I use the Phrase Localization Platform to localize UI strings into 50 languages, ensuring broad language support. However, setting Translation Memory to zero isn't possible, leading to accidental segment additions that can't be revoked. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction")
UC

Verified User in Construction

Small-Business (50 or fewer emp.)

9/19/2022

"Easy, basic tool."

2.5/5

What do you like best about Phrase?

There are many online CAT tools, Phrase is very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

There are many online CAT tools, I am still missing some features. Review collected by and hosted on G2.com.

What problems is Phrase solving and how is that benefiting you?

Not sure Review collected by and hosted on G2.com.

Show More

Response from Beth Anderson of Phrase

[Editedit](https://www.g2.com/survey_responses/phrase-review-7115027/official_response/edit)

Thanks for leaving a review, it's great you think Phrase is intuitive.

5/15/2026
Current UserValidated ReviewerIncentivizedSource: Organic

 ![Felix G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Felix G.")
FG

Felix G.

Independent IT Consultant

12/18/2025

"Efficiency in Localization with Powerful API, But Requires Improvements in Notifications"

3/5

What do you like best about Phrase?

I like the Phrase Localization Platform API because it has all the necessary calls to automate the flow. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

Well, after uploading the file with the sentences to translate, I have no way of knowing when the pre-translation has finished being processed. And what happens is that after uploading a file, when I download the pre-translations, sometimes there are still some left to be generated and I'm missing them. Review collected by and hosted on G2.com.

What problems is Phrase solving and how is that benefiting you?

Simplify the technical part by allowing me to upload a file for automatic translation, obtaining a first version reviewed by humans and making the necessary changes. Review collected by and hosted on G2.com.

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Response from Beth Anderson of Phrase

[Editedit](https://www.g2.com/survey_responses/phrase-review-12112155/official_response/edit)

Thank you for leaving a review Felix - it's great to see that you like the Phrase API and that you find using the platform helps you to simplify the technical parts of your tasks. I have passed on your feedback to the team regarding the file upload issues you are mention, as feedback from our users helps to shape future developements within the platform.

Validated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Verified User in Translation and Localization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Translation and Localization")
UT

Verified User in Translation and Localization

Small-Business (50 or fewer emp.)

11/24/2020

"Very good CAT tool, terrible AI-assisted MT engines"

2.5/5

What do you like best about Phrase?

User interface is great, it is quite customisable, handles most formats Review collected by and hosted on G2.com.

What do you dislike about Phrase?

Massively complex settings, idiotic, poor output Ai translation engine, pricing became 1/ complicated 2/ outside the scope for independent translators Review collected by and hosted on G2.com.

What problems is Phrase solving and how is that benefiting you?

As an individual user, it is a great TM, with a short learning curve and a well designed interface. As a project manager, settings quickly get complex for shorter project. Also, Phrase now covers so much (strings, complex formats etc) that a small user like myself feels I have to pay for a vast array of extra features that are only designed for large multilingual, enterprise-wide projects Review collected by and hosted on G2.com.

Show More

Response from Beth Anderson of Phrase

[Editedit](https://www.g2.com/survey_responses/phrase-review-4491319/official_response/edit)

Thank you for your review! I'm sorry to hear you find Phrase has complex settings - if you're ever stuck on how to do something our Support team are on hand to help, as well as our help center. On the other hand, it's great to hear you think the UI is great.

[See how Phrase improved](https://support.phrase.com/hc/en-us)

11/7/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Juli A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juli A.")
JA

Juli A.

Project Manager

Small-Business (50 or fewer emp.)

12/22/2025

"Confusing Menus Undermine an Otherwise Convenient Editor"

2.5/5

What do you like best about Phrase?

It looks fancy and familiar, so in the editor, it's convenient. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

The menus and submenus are a mess. They are not intuitive. I am Phrase certified/trained and yet I still struggle to do simple things that other CAT tools provide easily. There's no establishing view. Review collected by and hosted on G2.com.

What problems is Phrase solving and how is that benefiting you?

It segments out the text for translation which is handy. A lot of clients are now using Phrase too, so being able to use their iterations is necessary. Review collected by and hosted on G2.com.

Show More

Response from Beth Anderson of Phrase

[Editedit](https://www.g2.com/survey_responses/phrase-review-12131517/official_response/edit)

Thank you for leaving a review Juli. It's good to hear that you find the segmentation features in Phrase handy and that you use the platform with multiple clients. I will pass your feedback regarding the menu onto our team, as we're always looking for ways we can improve our platform for the users.

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Translation and Localization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Translation and Localization")
AT

Verified User in Translation and Localization

Small-Business (50 or fewer emp.)

3/5/2025

"User-friendly platform with excellent support, but inflexible pricing model"

2.5/5

What do you like best about Phrase?

Phrase is an intuitive and efficient translation platform that significantly enhances multilingual content management. The ease of use makes it accessible for both linguists and project managers, streamlining workflows with minimal onboarding effort. One of its most valuable features is the ability to integrate multiple automatic translation engines, allowing for flexibility and better accuracy across different languages.

Another strong point is the customer support—while AI-based assistance often falls short, the human support team is consistently helpful and responsive, ensuring quick resolutions when needed. Overall, Phrase is a reliable choice for those seeking a well-designed and easy-to-implement translation management solution. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

While Phrase excels in usability and customer support, its pricing structure is a major drawback, particularly for language service providers (LSPs). The model based on processed words lacks flexibility, making budgeting and project management unnecessarily difficult. In the translation industry, workload fluctuates—some months are high-volume, while others are significantly lower—yet unused words do not carry over. This results in paying for words that aren’t utilized, which is a major frustration shared across the LSP community.

Despite its strong features and ease of integration, this pricing approach creates inconsistencies in cost-effectiveness, making it difficult for businesses with variable workloads to fully optimize their investment. Adopting a more adaptive and scalable pricing model would make Phrase a much stronger solution for professional translation teams. Review collected by and hosted on G2.com.

What problems is Phrase solving and how is that benefiting you?

Efficiency & Workflow Optimization – The platform simplifies project management by centralizing translations, enabling smoother collaboration between linguists, project managers, and clients. This significantly reduces manual work and improves turnaround times. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Translation and Localization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Translation and Localization")
UT

Verified User in Translation and Localization

Small-Business (50 or fewer emp.)

11/2/2025

"Great Text Segmentation, But AI properties of little value for the Translator working in Finnish"

2.5/5

What do you like best about Phrase?

The segmentation of texts. This has always been the most helpful feature. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

As I translate from several languages to Finnish, the AI properties that have made the product very much more expensive, do really not help much. The Finnish language is too complicated for AI to be helpful. Review collected by and hosted on G2.com.

What problems is Phrase solving and how is that benefiting you?

It makes the translation process faster and helps with some vocabulary. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

## Questions about Phrase? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

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 ![Nasser F. R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nasser F. R.")
NR

Nasser F. Rehan
•
Last activity about 5 years ago

Is there a chance to an option that enable linguists to create and use their own TB?

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/31866-is-there-a-chance-to-an-option-that-enable-linguists-to-create-and-use-their-own-tb)

 ![Sancley M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sancley M.")
SM

Sancley Mendes Vieira
•
Last activity over 4 years ago

How do I edit a project save?

1 Upvote

1

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## Pricing Options

Pricing provided by Phrase.

### LSP plan: Business

Contact Us

### LSP plan: Enterprise

Contact Us

### Direct plan: Enterprise

Contact Us

[
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##### 
##### Phrase Features

Collaboration

Translation Tracking

Translation Options

Collaborative Translation

Client Tools

Client Portal

Client Management

Resource Management

Translation Tools

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Glossary

Access Controls/Permissions

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