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Phrase Express Reviews & Product Details

PhraseExpress is available for Windows and the Autotext App for Android provides the productivity benefits on tablet or smartphone devices. PhraseExpress can organize canned responses not only in a simple folder structure but also in multiple dimensions. PhraseExpress integrates a powerful Macro Recorder to record and playback repetitive tasks.

Seller

Bartels Media

Product Description

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Phrase Express Reviews (14)

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Dr. Kathleen N.

Psychologist

Small-Business (50 or fewer emp.)

8/9/2023

"Huge time saver, very user friendly"

5/5

What do you like best about Phrase Express?

This is one of my favorite products. It has helped me tremendously time-wise with my client notes. Review collected by and hosted on G2.com.

What do you dislike about Phrase Express?

I honestly can't think of anything. It's such a great product! Review collected by and hosted on G2.com.

Taz M.

Customer Service

Small-Business (50 or fewer emp.)

11/28/2022

"Buggy, no support"

0/5

What do you like best about Phrase Express?

- Quick to setup and use

- Also quick to post the snippets unlike some competition which has delays that cause you to pause while they work

- Mostly intuitive to use for basic text expansion functionality

- Ability to share a library Review collected by and hosted on G2.com.

What do you dislike about Phrase Express?

- Constant bugs (over 5 years of usage on and off) that move the cursor within some webpages and software which means 1 sentence can take you 10-15 seconds longer to type as you fix the errors it introduces

- No support for bugs, even if they mean you cannot use the software as advertised through no fault of your own

- The key system is specific to your OS, so if you have a Mac at work and Windows laptop at home like me you must pay twice, which with the bugs that render this useless, puts you out of pocket for no good reason. I understand development costs for different platforms is probably why they do this, I don't have to like that as an end user. Review collected by and hosted on G2.com.

What problems is Phrase Express solving and how is that benefiting you?

- The problems it solves are sharing links and long repetitive descriptions/words quickly, it's just a shame it ruins all the other typing you do around that to the point I have to constantly turn it off! Part of my job involves live streaming and managing chats which makes having it on gitching, or off unable to quickly supply links very stressful. Review collected by and hosted on G2.com.

Verified User in Law Practice

Mid-Market (51-1000 emp.)

11/29/2022

"Good product, lousy documentation, terrible support"

3.5/5

What do you like best about Phrase Express?

Lots of macros and text blocks, saves time. Review collected by and hosted on G2.com.

What do you dislike about Phrase Express?

Documentation is not good and customer support is awful. You are on your own with this product and need to figure out most things yourself. Unless you want to pay extra for consulting, forget about useful technical support. Review collected by and hosted on G2.com.

Pavan K.

Analyst

Mid-Market (51-1000 emp.)

8/20/2021

"Phrase Express is a great utility for efficient typing!"

4/5

What do you like best about Phrase Express?

I love the the way it saves my time while I am writing some emails or making a report or notes on any text editor. Review collected by and hosted on G2.com.

What do you dislike about Phrase Express?

I haven't face any issue while using Phrase Express thus, no dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Phrase Express:

Just go for it if you are looking for an efficient and time saving typing experience. Review collected by and hosted on G2.com.

What problems is Phrase Express solving and how is that benefiting you?

The major problem that I was solving using Phrase Express was getting my reports, presentations, emails and notes typed quickly and error free by the help of the Phrase Express's text snippets and most frequently used text template. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

10/28/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Quick to assist any application!!!"

5/5

What do you like best about Phrase Express?

The phase menus can be pinned to any desktop. It's a nice tool, easy to use and easy to customize.The built-in Clipboard Manager provides quick access to earlier clipboard contents.A portable edition runs from a USB thumb drive without installation. Review collected by and hosted on G2.com.

What do you dislike about Phrase Express?

I dislike the saving of some of my backups. Be sure to save your data. Review collected by and hosted on G2.com.

Verified User in Media Production

Enterprise (> 1000 emp.)

10/28/2021

"My experience with Phase Express"

3.5/5

What do you like best about Phrase Express?

I appreciate the ease of the user interface for Phrase Express. It's extremely approachable and easy to understand, even for beginners. Review collected by and hosted on G2.com.

What do you dislike about Phrase Express?

The process is a bit tedious and time-consuming, especially if you're not tech-savvy. Review collected by and hosted on G2.com.

Robert F.

Engineer

9/10/2021

"PhraseExpress saves zero time"

0/5

What do you like best about Phrase Express?

Theoretically, there is a portable version, but it is plain useless Review collected by and hosted on G2.com.

What do you dislike about Phrase Express?

Crashes, all the time, phrases break after 2 or 3 usages Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

3/11/2020

"I've used PhraseExpress for many years and recommend it highly"

5/5

What do you like best about Phrase Express?

I've used PhraseExpress for about 7 years and it has been a huge time saver. I have many shortcuts to quickly type out templates and responses to support emails, frequently asked questions, troubleshooting steps, steps taken and many more. Be sure to take advantage of the macro features like automatically inserting dates etc. Review collected by and hosted on G2.com.

What do you dislike about Phrase Express?

No downsides that I can think of. Very well designed and thought out. It proves it's value repeatedly as you use it consistently every day and find new uses. Review collected by and hosted on G2.com.

Recommendations to others considering Phrase Express:

For any time you find yourself having to type out the same phrase, sentence, date format, etc., think of putting it into PhraseExpress, and what shortcut would work to quickly type instead. For me, I frequently use a /[1-3 letters] for my short codes. For example, with a "/d", I can always drop in today's date in my preferred format. I also have similar shortcuts that will paste in full paragraphs, lists of steps to complete, etc. Review collected by and hosted on G2.com.

What problems is Phrase Express solving and how is that benefiting you?

I save a ton of time by using PhraseExpress shortcuts. I frequently have to provide repeated answers to support questions or type on a shared screen in webinars etc., so I can use my PhraseExpress shortcuts to type out URLs, phrases etc. quickly and accurately every time.

Using PhraseExpress I don't have to come up with the correct wording every time. I spend the time to get the wording just the way I like it and then with just an easy shortcut, I have the right wording at my fingertips. Review collected by and hosted on G2.com.

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

8/15/2020

"Phrase Express Pricing Is A Scam"

0/5

What do you like best about Phrase Express?

Pricing was reasonable, if only it was honest. The software itself works, just be cautious that you are not actually paying for a real lifetime license. Review collected by and hosted on G2.com.

What do you dislike about Phrase Express?

They advertise their pricing as lifetime, one time fee, but in reality you will have to pay for it again... here's how they get you.

The "lifetime" license is only good for whatever software version you got, so you don't get any updates. So if you failed to read the fine print and noticed their "you are responsibly for backing up the installer because we don't keep archives of old installations" then you're screwed, you have to pay for all your licenses again.

Phrase express is a scam and should consider switching to honest and transparent pricing. I will not be paying for another 5 "lifetime" team licenses with this scam company. Review collected by and hosted on G2.com.

Recommendations to others considering Phrase Express:

Read the fine print, as long as you realize the life time license is a scam. Review collected by and hosted on G2.com.

What problems is Phrase Express solving and how is that benefiting you?

pasting phrases, lots of email templates, long history of copy and paste on your clipboard history which is useful. Just wish they were an honest company. Review collected by and hosted on G2.com.