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PHPJabbers Knowledge Base Builder

PHPJabbers Knowledge Base Builder Alternatives & Competitors

(1)3.5 out of 5

Looking for alternatives to PHPJabbers Knowledge Base Builder? Tons of people want Q&A Platforms . Freshdesk, Zoho Desk, Zendesk Support Suite, and Salesforce Service Cloud are the most popular alternatives and competitors to PHPJabbers Knowledge Base Builder.

Top Alternatives to PHPJabbers Knowledge Base Builder

  • Freshdesk
  • Zoho Desk
  • Zendesk Support Suite
  • Salesforce Service Cloud
  • LiveAgent

Top 20 Alternatives & Competitors to PHPJabbers Knowledge Base Builder

    #1
    #1
  1. Freshdesk

    (2,342)4.4 out of 5
    Optimized for quick response

    Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with PHPJabbers Knowledge Base Builder:
  2. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with PHPJabbers Knowledge Base Builder:

    DL
    They offer a free permanent plan. As you grow, this is a great way to start and improve. It is easy to use and has a friendly user interface.
    #2
    #2
  3. Zoho Desk

    (2,674)4.4 out of 5
    Optimized for quick response

    Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with PHPJabbers Knowledge Base Builder:
  4. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with PHPJabbers Knowledge Base Builder:

    EP
    Rich functionality is very helpful in many internal and external use cases
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
    #3
  5. Zendesk Support Suite

    (2,275)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with PHPJabbers Knowledge Base Builder:
  6. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with PHPJabbers Knowledge Base Builder:

    LR
    The best thing about this platform is how easy it is to use and customize based on business needs. It also gives the possibility of having several channels through which an external or internal...Read more
    #4
    #4
  7. Salesforce Service Cloud

    (1,533)4.1 out of 5
    Optimized for quick response

    Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with PHPJabbers Knowledge Base Builder:
  8. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with PHPJabbers Knowledge Base Builder:

    AG
    Most of the features are point and click
    #5
    #5
  9. LiveAgent

    (1,308)4.5 out of 5

    LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with PHPJabbers Knowledge Base Builder:
  10. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with PHPJabbers Knowledge Base Builder:

    Frederico Rafael L.
    FL
    The friendly interaction with the Live agent team, and, the range of features offered by an acceptable price. In addition to that, there is a constant follow up, the introduction of new features,...Read more
    #6
    #6
  11. Intercom

    (1,254)4.4 out of 5
    Optimized for quick response

    Intercom allows you to communicate personally with every single customer.

    Categories in common with PHPJabbers Knowledge Base Builder:
  12. Intercom allows you to communicate personally with every single customer.

    Categories in common with PHPJabbers Knowledge Base Builder:

    AH
    The base product (the chat functionality) is fantastic and simple to use for both the customer and support worker. People who use it find it simple, and less threatening than having to phone...Read more
    #7
    #7
  13. Jira Service Management

    (640)4.2 out of 5

    Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

    Categories in common with PHPJabbers Knowledge Base Builder:
  14. Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

    Categories in common with PHPJabbers Knowledge Base Builder:

    Jenni E.
    JE
    Jira Service Desk is a tool intended to deliver solutions for Information Technology Service Management. It contributes to improve the planned methods that align with the requirements of business...Read more
    #8
    #8
  15. TeamSupport

    (620)4.3 out of 5
    Optimized for quick response

    A powerful customer support suite with a focus on collaboration.

    Categories in common with PHPJabbers Knowledge Base Builder:
  16. A powerful customer support suite with a focus on collaboration.

    Categories in common with PHPJabbers Knowledge Base Builder:

    CW
    As an admin, I find the configurable items easy to manage and maintain. I have a lot of customizations that require automation to run correctly and team support provides that. Overall Team Support...Read more
    #9
    #9
  17. HubSpot Service Hub

    (520)4.4 out of 5

    HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with PHPJabbers Knowledge Base Builder:
  18. HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with PHPJabbers Knowledge Base Builder:

    AE
    I like how easy it is to create and organize different help articles in our knowledge base, which is frequently updated
    #10
    #10
  19. Salesforce Essentials

    (460)4.1 out of 5
    Optimized for quick response

    Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with PHPJabbers Knowledge Base Builder:
  20. Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with PHPJabbers Knowledge Base Builder:

    UP
    I have been using Salesforce Essentials for our customers since April 2019. I used another CRM briefly but really like SFs compatibility and robust functionality. I am an educator by training and...Read more
    #11
    #11
  21. Helpshift

    (320)4.2 out of 5
    Optimized for quick response

    Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.

    Categories in common with PHPJabbers Knowledge Base Builder:
  22. Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.

    Categories in common with PHPJabbers Knowledge Base Builder:

    UC
    The organizational process is relatively easy once you learn the work flow. Shortcuts like Quick Replies and accessing FAQ entries (both published and unpublished) expedite time spent on...Read more
    #12
    #12
  23. Bloomfire

    (317)4.5 out of 5
    Optimized for quick response

    Bloomfire is a searchable and secure hub for your company knowledge. Bloomfire helps teams find knowledge fast so everyone has information when and where they need it.

    Categories in common with PHPJabbers Knowledge Base Builder:
  24. Bloomfire is a searchable and secure hub for your company knowledge. Bloomfire helps teams find knowledge fast so everyone has information when and where they need it.

    Categories in common with PHPJabbers Knowledge Base Builder:

    UA
    As the Manager of Development, my team is the source of many answers. The Bloomfire Question and Answer interaction is great and the integration with email makes it easy to answer questions.
    #13
    #13
  25. Kustomer

    (286)4.4 out of 5
    Optimized for quick response

    Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.

    Categories in common with PHPJabbers Knowledge Base Builder:
  26. Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.

    Categories in common with PHPJabbers Knowledge Base Builder:

    AR
    The versatility of the platform is great. Although there is a bit of a learning curve for the dining details, won’t you have mastered it you can unlock a lot of potential and use it in ways that...Read more
    #14
    #14
  27. ServiceNow Now Platform

    (248)4.0 out of 5

    The Now Platform delivers a System of Action for the enterprise. Using a single data model, it makes it easy to create contextual workflows and automate business processes. The platform's Intelligent Automation Engine combines machine learning with automated actions to dramatically reduce costs and speed time‑to‑resolution.

    Categories in common with PHPJabbers Knowledge Base Builder:
  28. The Now Platform delivers a System of Action for the enterprise. Using a single data model, it makes it easy to create contextual workflows and automate business processes. The platform's Intelligent Automation Engine combines machine learning with automated actions to dramatically reduce costs and speed time‑to‑resolution.

    Categories in common with PHPJabbers Knowledge Base Builder:

    UI
    1. Integrates with incident management within ServiceNow (ie the INC short description will check for words against knowledge articles) 2. Simple default approval process 3. Can be configured...Read more
    #15
    #15
  29. Help Scout

    (225)4.3 out of 5

    A help desk for teams that insist on a delightful customer experience

    Categories in common with PHPJabbers Knowledge Base Builder:
  30. A help desk for teams that insist on a delightful customer experience

    Categories in common with PHPJabbers Knowledge Base Builder:

    EA
    It is a platform that allows you to improve the customer experience and personalize it, it is totally suitable for any company, especially those that have a large number of users. It has tools and...Read more
    #16
    #16
  31. Zoho SalesIQ

    (204)4.4 out of 5

    Live chat and website visitor tracking software to increase sales and improve customer service. See and have live conversations with your website visitors. Increase sales conversions by accessing an insightful list of visitors, prioritized on their lead score.

    Categories in common with PHPJabbers Knowledge Base Builder:
  32. Live chat and website visitor tracking software to increase sales and improve customer service. See and have live conversations with your website visitors. Increase sales conversions by accessing an insightful list of visitors, prioritized on their lead score.

    Categories in common with PHPJabbers Knowledge Base Builder:

    AF
    We have been able add more of a client base as a result of using Sales IQ.
    #17
    #17
  33. Kayako

    (196)4.1 out of 5
    Optimized for quick response

    Kayako is effortless email, live chat, and knowledge base software that helps teams be more productive and build customer loyalty.

    Categories in common with PHPJabbers Knowledge Base Builder:
  34. Kayako is effortless email, live chat, and knowledge base software that helps teams be more productive and build customer loyalty.

    Categories in common with PHPJabbers Knowledge Base Builder:

    UI
    We have really liked Kayako's ability to provide context. Unlike other solutions out there, Kayako gives us a complete view of every interaction a customer or prospect has had with our business....Read more
    #18
    #18
  35. Freshchat

    (175)4.5 out of 5
    Optimized for quick response

    Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

    Categories in common with PHPJabbers Knowledge Base Builder:
  36. Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

    Categories in common with PHPJabbers Knowledge Base Builder:

    Laura P.
    LP
    I can create a knowledge base in here and look at customer metrics
    #19
    #19
  37. Whatfix

    (157)4.6 out of 5
    Optimized for quick response

    Whatfix is a platform to create interactive guides, which helps businesses reduce support queries and improve user on-boarding.

    Categories in common with PHPJabbers Knowledge Base Builder:
  38. Whatfix is a platform to create interactive guides, which helps businesses reduce support queries and improve user on-boarding.

    Categories in common with PHPJabbers Knowledge Base Builder:

    Alexander V.
    AV
    The responsiveness of the Customer Success team (specifically working with Prakhar Saxena) as well as Whatfix's willingness to understand and attempt to address pain points. The team is incredibly...Read more
    #20
    #20
  39. Gist

    (144)4.6 out of 5

    Gist allows you to chat with leads

    Categories in common with PHPJabbers Knowledge Base Builder:
  40. Gist allows you to chat with leads

    Categories in common with PHPJabbers Knowledge Base Builder:

    PR
    I like that Gist is an all-in-one solution that can help you provide the best customer experience while leveraging new tools such as Bots, calendar integration, knowledge base, chat, and more.