Sandra C.
SC
Sandra C.
Communications Specialist
Small-Business (50 or fewer emp.)
"5 Stars for Photoshelter"
5/5
What do you like best about PhotoShelter for Brands?

Photoshelter has been useful in organizing our organization's content seamlessly. I appreciate the ability to tag, sort, and add keywords, which makes it easy for the team to find photos and videos they need quickly. Review collected by and hosted on G2.com.

What do you dislike about PhotoShelter for Brands?

I do not dislike anything about Photoshelter. Review collected by and hosted on G2.com.

Emma S.
ES
Emma S.
Social Media Manager and Content Creator
Mid-Market (51-1000 emp.)
"Quick and Easy for Higher Education!"
5/5
What do you like best about PhotoShelter for Brands?

The best parts about PhotoShelter for Brands, in my experience, are how easy the process of cataloguing photos is made, how helpful the AI search tool is, and how easy it is to share albums with our stakeholders. Once our photos are edited and tagged, uploading them into PhotoShelter takes only a few minutes. Creating new albums by year and by event helps for our archive, but also helps to send individual album links to students, faculty, and anyone who could use the photos. For alumni events, for example, it's as simple as sending a link to anyone in attendance and anyone with the link can download their own photo. Could easily add a password to more sensitive albums as well, like student headshots. Our university team also frequently relies on the AI Visual Search feature to significantly reduce time spent searching for an exact photo you need. For example, I can search "sunny campus", "student studying", "family smiling" and find a high quality photo in seconds. I can also simply search by file name or tags just as easily. Everyone on our marketing team uses PhotoShelter every day to search for photos. It also integrates seamlessly into our website to quickly pull photos for web updates. Review collected by and hosted on G2.com.

What do you dislike about PhotoShelter for Brands?

It would be nice if PhotoShelter integrated with DropBox the way our tagging system does, PhotoMechanic. I'm not sure if PhotoShelter does have the capability, since the process my team uses has been in place for many years. Ideally, we could skip the middle man (PhotoMechanic – used for batch editing the metadata on our files in dropbox, which then gets put into PhotoShelter). Review collected by and hosted on G2.com.

Sam C.
SC
Sam C.
Associate Director, Visual Media and Web Strategy
Enterprise (> 1000 emp.)
"Keeping Teams Connected and Assets Organized"
5/5
What do you like best about PhotoShelter for Brands?

PhotoShelter Brands is an outstanding platform for managing and showcasing digital assets. It’s incredibly easy to use and intuitive, making it simple for teams of any size to get up and running quickly. The feature set is robust—AI-powered tagging for both photos and video saves countless hours by automatically organizing assets, while advanced AI search makes finding specific content effortless. Seamless integrations with popular tools keep workflows connected and efficient. The platform also makes it simple to collect user-generated content and provides a centralized system for distributing approved assets across channels. Overall, PhotoShelter Brands is a feature-rich solution that transforms how you collect, manage, and share your digital assets with your internal team, external audiences, and stakeholders. Review collected by and hosted on G2.com.

What do you dislike about PhotoShelter for Brands?

I have no complaints about PhotoShelter Brands. Any issues or missing features I encountered over the years have been addressed or incorporated into their suite of services. The team is consistently responsive, receptive to ideas and feedback, and—most importantly—committed to taking action to improve the platform. Review collected by and hosted on G2.com.

Ben Z.
BZ
Ben Z.
Senior Coordinator Content Operations
Mid-Market (51-1000 emp.)
"The Best Photo DAM around!"
4.5/5
What do you like best about PhotoShelter for Brands?

The best thing about using PhotoShelter for Brands is how easy it is to find exactly the photo I’m looking for. The search function picks up on keywords, tags so I can narrow things down fast. Everything is organized in a way that just makes sense, so whether I need a shot from a specific event or a certain kind of image, I can get to it without wasting time digging around.

My team uses Photoshelter everyday and if any problems arise the custom support team is always there to help. Review collected by and hosted on G2.com.

What do you dislike about PhotoShelter for Brands?

Switching between the Library, Portal, and Admin views in PhotoShelter can be a bit clunky and confusing, especially when you're trying to move quickly between tasks. It sometimes feels like you're jumping between separate systems instead of working within one platform. But with the rollout of the new Lumen view, everything is expected to become more streamlined and integrated. Once the full system is updated, navigating between different areas should feel a lot more seamless and intuitive. Review collected by and hosted on G2.com.

JG
Joseph G.
Director of Photography
Mid-Market (51-1000 emp.)
"My trusted DAM for the last six years"
5/5
What do you like best about PhotoShelter for Brands?

It just makes sense. Feels similar to file folder structure on a computer. Intuitive organization. No weird icons or search methods or anything crazy. It's just how it should be. Review collected by and hosted on G2.com.

What do you dislike about PhotoShelter for Brands?

I think it's sometimes difficult to do one-offs of things like permissions and general gallery sharing. I wish I could just generate a one-time use link and not have to worry about password protection all the time. Review collected by and hosted on G2.com.

Onye K.
OK
Onye K.
Communications Coordinator
Small-Business (50 or fewer emp.)
"Great Photo Library, Collections, and Galleries"
5/5
What do you like best about PhotoShelter for Brands?

I like using the photo library and the collections and galleries. I find that the support is really helpful. Review collected by and hosted on G2.com.

What do you dislike about PhotoShelter for Brands?

I think uploading images can be confusing at times. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Easy to Navigate, Simple Sharing and Metadata Management"
3.5/5
What do you like best about PhotoShelter for Brands?

It is very easy to navigate. Easy to share with users and add metadata. Review collected by and hosted on G2.com.

What do you dislike about PhotoShelter for Brands?

I wish there was a download button on the images instead of having to go into them or use the actions dropdown. Review collected by and hosted on G2.com.

Response from Jeremy Berkowitz of PhotoShelter for Brands

Thanks for the candid review. We've actually rebuilt the library and portal interface with improvements your team will notice immediately, including the download experience. If you reach out to brandssupport@photoshelter.com, we can show you what's changed.

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"Great Media Front-End and AI Search for Photography"
4/5
What do you like best about PhotoShelter for Brands?

Good front-end for media to view our photography, new AI search Review collected by and hosted on G2.com.

What do you dislike about PhotoShelter for Brands?

back-end library is a bit slow. cost is very high Review collected by and hosted on G2.com.

Yulia K.
YK
Yulia K.
Creative Services Manager
Mid-Market (51-1000 emp.)
"Convenient tool for mass pictures storage"
3/5
What do you like best about PhotoShelter for Brands?

I enjoy the accessibility of stored pictures for both vendors and our organization employees. We do have MS SharePoint, but because of privacy protocols, we are unable to create public links to share our content. We also use PhotoShelter SSO functionality, which allows us not to worry that any of our employees or our external vendors and stakeholders would have access issues without spending extra time on sharing [with public sharing settings]. Review collected by and hosted on G2.com.

What do you dislike about PhotoShelter for Brands?

From a technical /usability standpoint, some functionalities are limited or inconvenient. For example, when I tried to move Gallery to the Collection, which was on sublevel, it didn't move completely [it moved, but also stayed on the same level]. When I deleted it on the higher level, it disappeared from both levels, so I had to create a new collection in sub-level Collection - this way it worked ok. But I do see that the product team is working on improvements, so hopefully all those minor items will be fixed/improved in the foreseeable future. Review collected by and hosted on G2.com.

Jimmy M.
JM
Jimmy M.
Strategic Communications Manager
Enterprise (> 1000 emp.)
"A good platform for a relatively low cost"
4/5
What do you like best about PhotoShelter for Brands?

The public portal is a great way to be able to select. The AI tagging and search features are very useful for searching through large amounts of files without spending too much time. Review collected by and hosted on G2.com.

What do you dislike about PhotoShelter for Brands?

I wish we had more user seats for the price we pay. The limited number of editor seats makes for some potential complications for a team of more than a few people. Review collected by and hosted on G2.com.