Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Centralized Asset Management, But Permissions and Search Need Improvement"
3/5
What do you like best about PhotoShelter for Brands?

Our assets used to be stored on many different computers and locations. It's so helpful to have one central location for most of our assets. My co-workers were always looking for photos and now it's easy to direct them to where they are in our library or they can do a simple search themselves. Review collected by and hosted on G2.com.

What do you dislike about PhotoShelter for Brands?

Setting up permissions for users to access different folders can be a cumbersome and confusing process. Also, search results don't always appear right away and show up as grey boxes. This is not good UX if we want our users to keep coming back. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Photoshelter, a successful way to manage your assets"
5/5
What do you like best about PhotoShelter for Brands?

Photoshelter's ease of use is the biggest thing. It's intuitive and people quickly catch on. Review collected by and hosted on G2.com.

What do you dislike about PhotoShelter for Brands?

I still find the workspaces a bit clunky, especially when working with external vendors. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Effortless Photo Organization and AI Search That Finds What You Need Fast"
4.5/5
What do you like best about PhotoShelter for Brands?

Photo shelter helps us organize and share our institutions photos. The AI search helps us find photos without having creating and managing an extensive tag strategy. Review collected by and hosted on G2.com.

What do you dislike about PhotoShelter for Brands?

The process of maintaining the our photos can be challenging for our small team, and user roles needed to improve processes can be expensive. Review collected by and hosted on G2.com.

JD
Juliette D.
"Streamlines Content Management with Room for Accessibility Improvements"
3.5/5
What do you like best about PhotoShelter for Brands?

I like the high quality and the ability to share content easily with others. These features streamline our processes and make collaboration a breeze. Using PhotoShelter for Brands, I can efficiently organize and make content for my organization. The ease with which I can manage and distribute high-quality content significantly benefits my workflow, making it a valuable tool for any organization aiming to improve its content management and sharing capabilities. Review collected by and hosted on G2.com.

What do you dislike about PhotoShelter for Brands?

I sometimes find the accessibility features limited and believe there could be more options to cater to different needs. Additionally, I think better integration with other platforms would enhance usability. It would also be beneficial to have short instructional videos to make different parts of PhotoShelter for Brands more usable. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Easy Customer Photo Access with Flexible Resolution Downloads"
4.5/5
What do you like best about PhotoShelter for Brands?

The photoshelter database allows our customers easy access to our photos and the ability to download them at specific resolutions. Review collected by and hosted on G2.com.

What do you dislike about PhotoShelter for Brands?

The software will not allow me to keyword images individually or batched, the app used to allow this. The portal window does not seem to allow sorting, though the library window will. Review collected by and hosted on G2.com.

Cameron G.
CG
Cameron G.
Marketing Manager
Mid-Market (51-1000 emp.)
"Effortlessly Manage Imagery with Powerful Search"
4.5/5
What do you like best about PhotoShelter for Brands?

I like how easy it is to search for the perfect image in PhotoShelter for Brands. The search feature stands out for me, and the initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about PhotoShelter for Brands?

Perhaps the AI tools to better analyze the imagery for what is in the photography. Review collected by and hosted on G2.com.

Stacey S.
SS
Stacey S.
Director of Digital Marketing
Small-Business (50 or fewer emp.)
"Intuitive Asset Management with Stellar Support"
5/5
What do you like best about PhotoShelter for Brands?

I like PhotoShelter for Brands because it allows us to have all the media assets in one place and use proper metadata tagging, making them searchable. It's simple and works effectively. Additionally, the customer support has been great. Review collected by and hosted on G2.com.

What do you dislike about PhotoShelter for Brands?

The price is a bit high. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Easy to Use, Essential Photo & Video Storage with Great Platform Partnerships"
4.5/5
What do you like best about PhotoShelter for Brands?

It is easy to use and provides many partnerships with other platforms Review collected by and hosted on G2.com.

What do you dislike about PhotoShelter for Brands?

Sometimes I can't get back to the original image without clicking on it twice. We've tried to fix that but have had no luck.

Photoshelter provides video and photo storage which is essential to a brand now. Review collected by and hosted on G2.com.

DM
Debbie M.
Digital Strategy Manager
Mid-Market (51-1000 emp.)
"Has helped us scale our photography assets"
4.5/5
What do you like best about PhotoShelter for Brands?

I appreciate the excellent customer service, their search features, the AI image tagging, PeopleID, and the permissions controls.

Prior to switching to the platform, we were a bit of a mess with our photo assets, with photos living in different places, and finding the right image was a challenge. We moved to PhotoShelter for Brands and brought on a photography coordinator and we've been able to stay very well organized in an ever-growing collection of visual assets for our organization.

As a communications team, we are able to find the right file quickly, share it as needed, and get back to producing our work. I use it multiple times a week and often help onboard other teammates to the system. It's allowed us to gather assets from volunteers in a simple and streamlined way, too. Review collected by and hosted on G2.com.

What do you dislike about PhotoShelter for Brands?

The Workspaces feature is weak. We needed an easy solution for multiple team members to be able to pull potential assets for review and collaboration, and when we tried the Workspaces feature, it did not meet our needs.

Not having a set of included Admin seats is a downside as well. We have to pay for users to be able to have features that only Admins have access to, such as being notified of uploads, or being able to set permissions for Workspaces for collaboration.

Lastly, some of the platform terminology can be a little confusing for the uninitiated. Review collected by and hosted on G2.com.

Monika C.
MC
Monika C.
Content Strategist & CMS Specialist
Enterprise (> 1000 emp.)
"Confusing at first until you spend 100 hours on it"
3.5/5
What do you like best about PhotoShelter for Brands?

I like PhotoShelter's organizational capabilities. It's great on how you can create as many levels of collections and galleries. For us working at a University, we thought it would be best to organize our photos by year, semester, and then event. That's really helped people get them to where they need. I also like how granular you can get with permissions, individually or by group or even by photo or collection, etc. You can really customize PhotoShelter to what works best for you. There's more we'd like to explore which is the watermark feature and the new UI looks nice. Review collected by and hosted on G2.com.

What do you dislike about PhotoShelter for Brands?

Onboarding onto PhotoShelter was really complicated and not user-friendly. You really did have to poke around and understand how organization and permissions worked. I'm also glad they are working on a new UI because it doesn't look modern, it looks very prehistoric. If you don't study the structure of PhotoShelter correctly, sharing our photos and galleries could get pretty fincky. I learned through trial and error and unfortunately not everyone has been nice about it. Review collected by and hosted on G2.com.