As the Marketing and production team for our campus, it provides a refined and professional portal and user experience for us to store and promote all of the work that we do to cover events, programs, and Marketing intiatives with our internal and external communities. Review collected by and hosted on G2.com.

The unfortunate climate that we experience, of late, is that Photoshelter is already a great tool that doesn't need additional levels of prompting or AI tools. It stands alone as a highly effective repository and the meta tagging allows for a powerful organizational and research possibilities without the constant update/reminder/annoyance of prompts. It's that simple. Review collected by and hosted on G2.com.

I really like the AI/intelligence PhotoShelter offers. It helps our College quickly find images that might not have specific metadata attached to them. I like the ease of upload as well, that I can just drag and drop images into a folder and don't have to search from a drop down menu where they might live. Review collected by and hosted on G2.com.

I dislike that I currently don't totally understand all of the features that PhotoShelter has to offer, or even what ours has to offer. I feel as though there was no real onboarding with how to use things. While I know that PhotoShelter is able to be tailored for "our" needs, I think we just aren't/weren't sure what those could or are. Having someone help us figure that out more would be helpful. Review collected by and hosted on G2.com.

I think PhotoShelter for Brands is an excellent product. It lets our team at New England Conservatory organize and upload our photo assets, and we're interested in storing video and documents as well. The reason why it's so good is because of its robust keywording features and metadata, which help keep things organized. Especially when we have many ads, particularly with print and social media, we need to target specific groups and instruments. We can quickly search using the AI search feature, which we love to use. I also really like how the new Lumen portal looks and feels. Overall, I think it's fantastic. Review collected by and hosted on G2.com.

I do run into a lot of glitches sometimes with the portal. Things like duplicating themselves, and the drop downs on the left not quite working right. Sometimes it'll randomly refresh, show up out of order, or be very jumpy, so I just wish it was a little cleaner. I'm not really a big fan of the organizational stuff like moving and duplicating galleries; it feels like a little bit of an afterthought, and I'd love to be able to organize our folders more quickly. Review collected by and hosted on G2.com.

The Lightroom Classic integration has been a game-changer for our workflow. I can publish assets directly to our brand library without leaving Lightroom, eliminating manual exports and saving real time every week.

Sharing with stakeholders is equally impressive. A quick share link gives clients and team members access to clean, professional galleries without needing an account. What used to take email chains now takes seconds.

The platform is powerful for admins but approachable for stakeholders who just need to view or download assets. That balance is rare and genuinely appreciated. Review collected by and hosted on G2.com.

Occasional performance issues can disrupt the workflow. The site sometimes loads slowly and requires logging out and back in to resolve, which is a minor but noticeable friction point during busy periods.

The bigger frustration is the pricing on AI/Intelligence features. The benefits are clear and compelling, but the cost is high enough that budget conversations rarely get past the price point. For departments without enterprise-level budgets, it feels like a valuable tier that stays just out of reach. Review collected by and hosted on G2.com.

Most importantly the customer support. Next would be the investment they apply to AI, performance and integrations. Along with those subjects, they are steadily work to create a better UX for the customer and end user. PhotoShelter is hands down the best product for the cost. Review collected by and hosted on G2.com.

PhotoShelter is in the process of moving to a new UX. With that comes random growing pains that need to be attended too. On the positive side of that, I feel PhotoShelter listens to the customer to fix those issues quickly and listen to improvement suggestions. Review collected by and hosted on G2.com.

PhotoShelter for Brands allows easy and accessible digital asset management. PhotoShelter's 'People ID' automated metadata not only improves workflow, but allows for others to easily locate and download specific assets. Customer support at PhotoShelter is extremely easy and reliable when running into any problems, or when introducing a new feature. Support has been extremely helpful when getting setup as an administrator, as well as answering any questions. Review collected by and hosted on G2.com.

Although PhotoShelter is extremely helpful and reliable, it can seem a little expensive with additional add-ons such as extra storage space and advanced automated features Review collected by and hosted on G2.com.

I like organizing images and using the search to find them. The search is very easy, and I also appreciate the ability to share what we want to share. Setting up PhotoShelter for Brands was also easy. Review collected by and hosted on G2.com.

It is sometimes difficult to download the images I am searching for in bulk. Some UI interface improvements in searching and being able to select the images you want to download. It is a little pricey but does the job. Review collected by and hosted on G2.com.

I use PhotoShelter for Brands as Columbia College's centralized photo library, and I like that it helps our campus photography archive feel organized, accessible, and genuinely useful. It allows multiple departments to easily find and download approved images on their own, saving me time, ensuring a professional photo delivery, and supporting Columbia College long after each shoot is finished. Review collected by and hosted on G2.com.

Some features could be more intuitive, especially around permissions, folder organization, and user management. I also prefer the Classic Library and do not like that I have to switch it over every single time I use the site. That is probably the most frustrating feature. Review collected by and hosted on G2.com.

I use PhotoShelter for Brands as an effective catalogue for brand assets, especially images and video. It's easy to use and intuitive in design, which helps equip my teams to make their jobs better, easier, and more effective. It allows all team members access to our catalogue of images, making us more efficient as a small team and helping us make better use of our time. Review collected by and hosted on G2.com.

Personally, I'd like to see it help us code images faster and easier to make search better and faster. It may very well do that, but I have not experienced that yet. Review collected by and hosted on G2.com.

It gives us a singular repository for all of our visual assets, regardless of how they were taken or where they were temporarily stored. We now have one single location that all of our department PIOs can search and find exactly what they need for social media posts, print material, and so on. It's easy to upload, sort, and share assets. My favorite feature is the AI-powered search. We no longer have to spend hours tagging each asset, and the AI-powered search can sift through our thousands of assets and find what we need quickly. Departments are typically very siloed, so historically it was almost impossible or very time consuming to share photos from one department to another, but because of the AI-powered search, we no longer have to sift through another department's folders. We can search with very simple terms to find anything. Keeping the terms simple and general has worked out best for us. The setup was very easy. Creating folders and galleries, as well as setting permissions, was straightforward. Review collected by and hosted on G2.com.

I don't like the limited amount of admin/manager users for our current pricing tier. We are unable to have each department PIO make their own folders/galleries, move things around, etc. It falls on a single person to do most of the admin. It does create a bottleneck at times. It's also more easily forgotten by the PIO as a task they should be doing regularly. Sometimes the AI struggles with artworks, particularly sculptures, but that is understandable. My only reason for not providing a 10 is the limited admin/manager seats and the high cost of adding more. Review collected by and hosted on G2.com.