We looked for software that could handle a different part of our business and reviewed several options, but Phonexa quickly took the lead. From our initial discussion with Patrick, who took his time explaining all the platform had to offer (it has so many unique features – too many to list!) to the onboarding process, where Boris, our primary onboarding support contact, devoted his time to ensure we were able to utilize the system effectively and now we have the Customer Success team, Arsh, who is responsive and a joy to work with - we are blown away on the customer attention and overall support Phonexa had to offer. We enjoyed reviewing our traffic easily and troubleshooting any error failures so we could quickly investigate the issue. Starting with new software and system can be intimidating, mainly if you are used to your current system. Still, Phonexa’s interface is easy to use, and you can rely on a competent and customer-focused Phonexa team every step of the way. Review collected by and hosted on G2.com.

Starting over with a new system requires time, and it will take time to learn the interface. But, with Boris’ leadership regarding how to use the system, we did not regret the time it took to get up to speed – thanks, Phonexa team, for taking what is typically a pretty daunting experience into a pleasant one. Review collected by and hosted on G2.com.

Phonexa cover so many areas of the business systems we use and require. The Customer Success Team are really helpful and patient. They are able to suggest the relevant feature and help troubleshoot issues. Review collected by and hosted on G2.com.

There is so much you can do with Phonexa, it can feel overwhelming, but the Customer Success Team are always available to help clarify and build out the solution with you or for you.

With there being so much inside Phonexa and the different modules, the naming and finding the right section your looking for can prove a bit confusing at times. But it shows how complete the system is in terms of what it can offer. Review collected by and hosted on G2.com.

I don't want to minimize the Phonexa system to a simple advantage such as being able to manage your leads and avoid paying thousands for duplicates and crappy leads. It's one of the super abilities you gain with using this system. On top of those savings, you are able to track in real time lead performance, calls, compare performance of lead / marketing campaigns, and keep your budget in check so you gain more while saving more. Imagine helping your lead generators (seller) get you better leads as a buyer with a system that makes buying and selling leads transparent and collaborative. Review collected by and hosted on G2.com.

The set up time can be daunting for some. I mean it's not that long and anything worthwhile takes some time. I guess time spent making the system custom to your needs will happen no matter what. But I'm spoiled and have unrealistic expectations so I just wish I could get systems like this built without any time involved. Review collected by and hosted on G2.com.

The best part of Phonexa is its customer support team. They're always there to help. Review collected by and hosted on G2.com.

It's not easy getting used to it, it takes time and patience. Review collected by and hosted on G2.com.

The customer service is second to none, Rich helped me out and took me from zero to hero, he's made the learning curve not just digestable but also enjoyable, i sincerely couldn't reccomend them enough. Review collected by and hosted on G2.com.

There is nothing i dont liek so far about Phonexa Review collected by and hosted on G2.com.

Has to be the people.

In my experince FinTech companies often struggle to display a personality or put a face to the brand. Phonexa is the complete oppsite. Yes, its a great product and works well, however the best part is the service of Rich and the onboarding team. Absolutley incredible and knoweldgable. Review collected by and hosted on G2.com.

It's hard to be negative at time of writing this review. I may find something I dislike oneday but not right now. Review collected by and hosted on G2.com.

Anything is possible with Phonexa and there isnt an idea to bold! With the backing of an incredible Phonexa team behind you, the skys the limit. Review collected by and hosted on G2.com.

With so many features and capabilites at the start it can be hard to see and understand the system and process. Review collected by and hosted on G2.com.

Phonexa really just gets their customers. They're very responsive and willing and able to figure out how to make custom workflows work, and they catch on fast to one-off situations, which every business finds themselves in. The software itself is incredibly robust and no too difficult to learn, but you don't have to learn it if you don't want to because their onboarding and support team will do what they can to help set things up and keep them running smoothly. Review collected by and hosted on G2.com.

This is actually a hard one. For as busy as they are, they're really responsive. Unique workflows can be hard to communicate, so it may take a few times to explain fully enough. We've been with them for over a year and I don't have a complaint yet. Review collected by and hosted on G2.com.

I signed up with Phonexa when I was new to lead generation. Using a lead generation and delivery platform was challenging since I was just starting. That being said, Eva, my onboarding specialist, has been outstanding throughout the process, and Arshalus, the dedicated customer success manager, is always there for support and great advice. Of course, not to forget Thomas, who answered all my questions whenever I came up with one. I have nothing but the best things to say about the team! Review collected by and hosted on G2.com.

There is nothing that I dislike about Phonexa! Review collected by and hosted on G2.com.

The developer and onboarding team(s) are amazing!

We have recieved unparelleled assistance in developing features for our unique work flow and have been able to measurably grow our business, improve our speed of service and streamline our internal opperations. Review collected by and hosted on G2.com.

The User Interface is a bit clunk, confusing, and redundant. Dashboards are not as intuitive as I would like for set up. It takes a long time to understand the 100's of interactable objects and truely understand the system.

It looks like windows95. Why’d not IOS Review collected by and hosted on G2.com.