Jules R.
JR
Jules R.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"The ultimate benefits of working with Phonexa"
5/5
What do you like best about Phonexa?

Phonexa is a powerful tool with robust features for lead management, multi-channel marketing, analytics, and affiliate management, making it ideal for medium to large businesses looking to scale their marketing efforts. We work closely with Jackie that goes above and beyond for us, and never disappoints… Review collected by and hosted on G2.com.

What do you dislike about Phonexa?

While having a lot of features can be seen as an advantage, it could also be a disadvantage if businesses only need a few core functions. The range of tools might result in an overwhelming user experience, leading to underutilization of the platform. Review collected by and hosted on G2.com.

Response from Jacqueline Garcia of Phonexa
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Hey Jules!

Thanks so much for the great feedback! We're happy to hear that Phonexa has been a powerful tool for your business and that our support has made a difference. We get that the range of features can feel overwhelming, and we appreciate your honesty—your input helps us improve!

Glad to know Phonexa is streamlining your E-Delivery processes. Let us know if you ever need assistance!

Amanda B.
AB
Amanda B.
Senior Affiliate Manager
Small-Business (50 or fewer emp.)
"All in one top-tier service!"
5/5
What do you like best about Phonexa?

Phonexa is an awesome platform! Not only is it user friendly, it makes managing and optimizing lead generation completely effortless. The easy to navigate design and powerful analytics help with campaign efficiency and drive results. The support and service is also an added bonus, the team is always responsive and helpful, making sure we get the most out of the platform. As a frequent, everyday user of the system it's helpful to know that the reps are always there to help. Would recommend to anyone looking for an all in one platform! Review collected by and hosted on G2.com.

What do you dislike about Phonexa?

There's not much to dislike about Phonexa - while it has MANY powerful features with that comes a learning curve. It does take time to fully understand and utilize all the tools available but once you get the hang of it there are no limits. Review collected by and hosted on G2.com.

Response from Jacqueline Garcia of Phonexa
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Hi Amanda!

Thank you for such a fantastic review! We're thrilled to hear that Phonexa’s user-friendly design, powerful analytics, and responsive support are helping you achieve your lead generation goals. It’s wonderful that our platform is making it easier to optimize your campaigns and drive results in affiliate marketing. We appreciate your patience with the learning curve—it’s true that Phonexa is packed with features, and we’re here to support you every step of the way.

Thanks again for your recommendation, and we look forward to continuing to serve your needs!

Gary T.
GT
Gary T.
Director
Small-Business (50 or fewer emp.)
"Excellent product & support"
5/5
What do you like best about Phonexa?

I have been using Phonexa for some years now and the platform offers everything that I could need, and more. Implementing the system in to my business was seamless, I use the platform all day every day including on my mobile. The platform allows you to do so much and really moulds around your business needs. Phonexa has helped me scale the business considerably and there's still so much to learn about it. The support team respond instantly to queries and nothing is too much trouble for them, and they're all really nice people and a pleasure to speak to. Review collected by and hosted on G2.com.

What do you dislike about Phonexa?

Phonexa is overwhelming to start with, but the support given is second to none and you quickly get the hang of it. Review collected by and hosted on G2.com.

Response from Jacqueline Garcia of Phonexa
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Hi Gary,

Thank you for your glowing review and for being a loyal Phonexa user! We’re thrilled to hear how the platform has seamlessly integrated into your business and helped you scale while meeting your unique needs. It’s fantastic that you’ve been able to maximize its versatility, even on the go.

Your kind words about our support team mean a lot—they’re dedicated to ensuring our clients succeed, and we’re so glad they’ve been a valuable resource for you. We also appreciate your feedback about the platform’s initial complexity and are pleased that our team was able to guide you through the learning process.

Hearing how LMS Sync and e-delivery have transformed your business and boosted productivity is incredibly rewarding. Thank you for your continued trust in Phonexa—we’re here to support you every step of the way!

AB
Ayman B.
Managing Director
Small-Business (50 or fewer emp.)
"Phonexa.uk: Streamlined and Smart"
5/5
What do you like best about Phonexa?

Phonexa.uk has been a fantastic addition to my clients business. The platform is intuitive, with seamless tracking and reporting that delivers actionable insights without the hassle. The automation tools saves loads of time, and the customization options mean it works exactly how we need it to.

The standout for me? Their support team—quick, friendly, and always helpful. Phonexa.uk has made their operations smoother and more efficient. If you’re considering it, don’t hesitate—you won’t regret it. Review collected by and hosted on G2.com.

What do you dislike about Phonexa?

the initial setup can feel a bit overwhelming. There’s a learning curve to get everything just right, but once you’re up and running, it’s smooth sailing. Just stick with it and it will transform your business Review collected by and hosted on G2.com.

Response from Jacqueline Garcia of Phonexa
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Hi Ayman,

Thank you for your glowing review of Phonexa.uk! We’re thrilled to hear how the platform has streamlined your client’s business, delivering actionable insights, saving time with automation, and offering the customization you need to succeed.

Your praise for our support team means a lot—they’re committed to providing quick and friendly assistance to ensure a smooth experience. We’re delighted to have made a positive impact on your operations and efficiency.

We appreciate your feedback about the initial learning curve and are glad to hear that sticking with the setup has transformed your business. Thank you for your trust in Phonexa.uk, and we look forward to continuing to support your success!

DB
Dylan B.
Managing Director
Small-Business (50 or fewer emp.)
"Phonexa has it all"
5/5
What do you like best about Phonexa?

If you are looking for a platform to achieve everything in one login, Phonexa is that product, from a reporting portal to building forms, building API's, Ping Tree's and email set-up delivery that you can all connect together, Phonexa is the best out there. Not only is the product excellent, but their support is second to none, we have been working with Phonexa for a while now, and they always take on your feedback, including listening to suggestions on improvements and in most cases implementing them. I would really suggest working with them, from running web pages through to call centres, they can help you with it all. Review collected by and hosted on G2.com.

What do you dislike about Phonexa?

There is nothing to disliek about Phonexa, we feel they are the perfect package. Review collected by and hosted on G2.com.

Response from Jacqueline Garcia of Phonexa
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Hi Dylan,

Thank you so much for sharing your experience and for your glowing review! We're thrilled to hear that Phonexa's all-in-one platform has been such a valuable tool for you, from reporting and building forms to seamless API integrations and email setup. It's also fantastic to know our team’s support and responsiveness have made a positive impact on your work. We truly value your feedback and suggestions, which help us continually improve and better serve our clients.

Thank you for your partnership, and we look forward to supporting your success for years to come!

Nick F.
NF
Nick F.
Owner
Small-Business (50 or fewer emp.)
"Incredible Customer Service"
5/5
What do you like best about Phonexa?

Phonexa is a solid platform, where it really shines is the hands on customer service. Other (more pricey) platforms want to leave you to figure things out yourself and in some cases and it can even feel like you are inconveniencing them to raise a support ticket.

With Phonexa, you have very knowledgable and helpful suport staff who genuinely want to help!

Special thanks to Rich who worked tirelessly to get us up and running and has continued to provide top tier support all the way.

The platform gives an incredible array of options and possibilities, has performed solid as a rock and lastly, about half the cost of main competitors which I've utilized prior to migrating to Phonexa.

I'll be recommending this platform to anyone who asks.

Thanks again to Rich and the rest of the team. Review collected by and hosted on G2.com.

What do you dislike about Phonexa?

Hard to think of any genuine critisim right now, no doubt over time something will come up as is the case with any service you use, but for now, there's nothing to report. Review collected by and hosted on G2.com.

Response from Rich Utton of Phonexa
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Hi Nick,

Thank you for taking the time to leave such a complimentary review! It truly means a lot to me and the entire Phonexa team to hear about your positive experience with our platform and the support provided. It was a pleasure to assist you in getting up and running smoothly and that you've found our support to be helpful and dedicated. At Phonexa, we're committed to providing personalised assistance to ensure that our users get the most out of our platform.

Your recognition of the platform's versatility, reliability, and cost-effectiveness is incredibly rewarding to hear. We're constantly striving to exceed expectations and provide value to our users, and your feedback reaffirms that we're on the right track.

Thank you once again for choosing Phonexa and for your recommendation. If there's ever anything else I can assist you with or if you have any further feedback, please don't hesitate to reach out. We're here to support you every step of the way.

All the best,

Rich Utton

Senior Onboarding Manager

Kelly M.
KM
Kelly M.
Client Success Manager
Enterprise (> 1000 emp.)
"Fantastic Platform"
5/5
What do you like best about Phonexa?

Phonexa is a great piece of software and has many features that we haven't used as a business yet - I'm sure once we explore all the other features, we'll be kicking ourselves as to why we haven't used these sooner! When moving from our existing lead platform, the team were very responsive and were on hand to answer all of my questions... There were a lot! We deal with real time leads, all delivered by live API's so I couldn't afford for anything to go wrong. We generate and purchase thousands of leads a day. I would highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Phonexa?

I would like to be able to search leads by phone number - Currently this is set up for email addresses and lead ID's. Review collected by and hosted on G2.com.

Response from Rich Utton of Phonexa
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Thank you so much, Kelly, for leaving such a fantastic review! We’re thrilled to hear you’re enjoying Phonexa and that our team was able to support you during the transition, especially with the large volume of real-time leads you manage. It’s exciting to know you’re looking forward to exploring even more of the platform’s features, and we’re confident you’ll discover additional tools to help optimise your workflow.

We appreciate your feedback regarding searching leads by phone number, our development team is hard at work to incorporate this functionality into the platform for you. Thanks again for your trust and recommendation, it’s a pleasure to work with you!

Thank you again,

Steffi

Senior Customer Success Manager

Nareg A.
NA
Nareg A.
VP of Operations
Small-Business (50 or fewer emp.)
"The Ultimate Solution for Lead Generation Success = Phonexa"
5/5
What do you like best about Phonexa?

Absolutely thrilled with Phonexa! Their platform is not only powerful but also easy to navigate. The analytics provided have given us very valuable insights into our campaigns. Their support team always goes above and beyond. A game changer for our business! Review collected by and hosted on G2.com.

What do you dislike about Phonexa?

There isnt anything coming to mind that we dont like about Phonexa Review collected by and hosted on G2.com.

Response from Jacqueline Garcia of Phonexa
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Hi Nareg,

Thank you so much for sharing such a positive review! We’re thrilled to hear how Phonexa’s platform has transformed your lead generation efforts. It’s fantastic that our analytics, call tracking, and lead management tools are making a real impact on your campaigns and helping you capture every opportunity. We’re especially glad to hear that our support team has been there for you and gone above and beyond. Knowing that Phonexa is helping improve your conversion rates and campaign effectiveness means a lot to us.

Thanks again for your kind words—we look forward to continuing to support your success!

Kristian S.
KS
Kristian S.
M IDM Member
Small-Business (50 or fewer emp.)
"Efficient and quality lead devliery software with more tools under the hood"
5/5
What do you like best about Phonexa?

Phonexa is a great product with many tools under the hood. Our primary use case was lead delivery, but this opened the door to call tracking, website monitoring, and comprehensive reporting. The best part is that it’s all covered under the competitive monthly fee, allowing us to consolidate other services, making it a cost-effective solution after migrating from another lead delivery provider.

The customer support is excellent, and unlike some onboarding processes, Phonexa doesn’t leave you alone until the job is done. They join video calls and have you take the lead, so you're learning the system and implementation as you go, which I appreciate. The system was implemented quickly and easily integrated with our existing tech stack and CRM. They also ensure you're making the most of the products and are eager to help you improve and evolve the setup.

After the initial learning period, the system is easy to use and is utilised daily. The system is flexible and continues to meet our needs, making it an invaluable part of our operations. Review collected by and hosted on G2.com.

What do you dislike about Phonexa?

I wouldn’t go so far as to say there is a dislike; however, the UI could be cleaner. There is so much on the platform that it can be daunting and difficult to locate parts of the system. That said, the search bar and navigation breadcrumbs are very handy! Again, I don’t think this qualifies as a dislike, but rather as constructive feedback. If you’re struggling, the support team is always ready to help. Review collected by and hosted on G2.com.

Response from Rich Utton of Phonexa
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Hi Kristian,

Thank you for your fantastic feedback! We’re delighted to hear that Phonexa’s comprehensive tools and cost-effective solution have greatly benefited your business. It’s also wonderful to know that the support we provided, and will continue to provide, ensured a seamless transition from your previous provider and a smooth integration with your existing tech stack.

We appreciate your constructive comments and want you to know we are always working on improvements to make the platform even more user-friendly. Your input is invaluable, and we’re always here to support you. Thank you again for choosing Phonexa!

Best regards,

Rich Utton

Senior Onboarding Manager

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Stacked product, extremely helpful team."
5/5
What do you like best about Phonexa?

Phonexas product suite has played a major role in the rapid growth of our company. There is a solution for almsot every problem we encountered, everything that we needed to grow and if it didn't exist Phonexa built it for us.

Onboarding was very easy, we were able to learn the platform quickly and relied on their huge knowledge bank and teams readiness to help to get integrations done and we were live within just a couple of weeks.

The team has been on-hand and become a major resource for us, with multiple points of contact at any time.

We honestly couldn't be happier and look forward to continued growth with Phonexa as our partner. Review collected by and hosted on G2.com.

What do you dislike about Phonexa?

Dashboard / Reporting perhaps a bit outdated - actually happens to suit me but that's the only negative I have heard from my team. Review collected by and hosted on G2.com.

Response from Jacqueline Garcia of Phonexa
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Hello,

Thank you for sharing your fantastic experience with Phonexa! We’re thrilled to hear how our product suite has been instrumental in your company’s rapid growth and how our team’s support has exceeded your expectations.

It’s great to know that our onboarding process, integrations, and knowledge resources made it easy for you to go live quickly. We’re especially proud to have become a key resource for your team and a trusted partner in your continued growth.

We appreciate your feedback on the dashboard and reporting design and will keep this in mind as we work to enhance the platform further. Thank you again for your trust and partnership—we’re excited to support your success for years to come!