---
title: PhoneTrack Reviews
meta_title: 'PhoneTrack Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how PhoneTrack works for a business like yours.
aggregate_rating:
  rating_value: 3.2
  review_count: 3
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# PhoneTrack Reviews
**Vendor:** PhoneTrack  
**Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking)  
**Average Rating:** 3.2/5.0  
**Total Reviews:** 3
## About PhoneTrack
PhoneTrack is a call tracking and phone leads management platform. PhoneTrack enables businesses to track all received calls originated by each marketing campaing. It also integrates with multiples marketing and sales tools such as Google Ads, Salesforce, HubSpot, records calls and identifies keywords and levels of productivity with AI. Phonetrack provides digital phone numbers that can be used in online and offline marketing campaigns, website and Google My Business. With international coverage, Phonetrack also offers URA mapping, custom alerts generation, integration with multiple CRM, marketing automation and tickets management. Besides, the platform is also a reference in the voice analysis segment in Portuguese language.



## PhoneTrack Pros & Cons
**What users like:**

- Users praise the **excellent recording quality** and strong connectivity of PhoneTrack, enhancing their overall experience. (1 reviews)
- Users value the **high quality and connectivity strength** of PhoneTrack, alongside its impressive recording capabilities. (1 reviews)

## PhoneTrack Reviews
  ### 1. Bugs and server issues

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 04, 2022

**What do you like best about PhoneTrack?**

It gets the job done. Bare minimum features 

**What do you dislike about PhoneTrack?**

Results take too long to load. Server crashes

**What problems is PhoneTrack solving and how is that benefiting you?**

I use it only on case to case basis when necessary


## PhoneTrack Discussions
  - [What is PhoneTrack used for?](https://www.g2.com/discussions/what-is-phonetrack-used-for)

- [View PhoneTrack pricing details and edition comparison](https://www.g2.com/products/phonetrack/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-12+20%3A36%3A23+-0500&secure%5Bsession_id%5D=fb221cf0-3a31-4dc4-b4e9-302e398b560e&secure%5Btoken%5D=c93c8e98897e887e88cc212f561f39a5dbba7929196e63ff1df57c07c2cfa355&format=llm_user)

## PhoneTrack Features
**Phone Number Management**
- Local Phone Numbers
- Toll-Free Numbers
- Port Existing Numbers

**Tracking**
- Visitor & Keyword Tracking
- Dynamic Number Insertion
- Multi-Channel Call Attribution
- Activity Tracking
- Conversion Tracking
- ROI Tracking

**Analytics**
- Call Data
- Call Recording
- Advanced Reporting
- Conversation Intelligence
- Real-Time Reporting

**Call Routing**
- IVR
- Call Scheduling
- Geo-Routing
- Call Routing

**Administration**
- Martech Integrations
- Privacy, Security, and Compliance
- Performance and Reliability

**Agentic AI - Inbound Call Tracking**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance
- Computer Telephony Integration

**Additional Functionality**
- Activity Dashboard
- Campaign Analytics
- Automatic Call Distribution
- Lead Capture
- Real-Time Analytics
- API
- CRM
- Call List Management
- Real-Time Monitoring
- Campaign Management
- Voice Mail
- Call Scoring
- Call Whispering
- Data Import/Export
- Generative AI
- Multi-Campaign
- Call Tracking Metrics
- Monitoring
- Lead Generation
- AI Copilot
- Call Transcription
- Call Center Management
- Predictive Dialer
- Lead Management
- Customizable Reports
- Contact Management
- Caller ID
- Auto-Dialer
- Call Disposition
- Performance Management
- Call Scripting
- Lead Qualification
- Call Transfer
- Reporting & Statistics
- Alerts/Notifications
- Call Monitoring

## Top PhoneTrack Alternatives
  - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,742 reviews)
  - [800.com](https://www.g2.com/products/800-com/reviews) - 4.7/5.0 (1,011 reviews)
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