Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Solid solution and even better support"
4/5
What do you like best about PhoneBurner?

PhoneBurner makes it easy to list out your contacts based on a variety of different options so that you can systematically call them - saving a ton of time.

Support staff is always quick to respond, super nice and helpful. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

PhoneBurner can be a bit limited when it comes to parsing data, but it's also not a true CRM, so you can't get too upset with the lack of feature sets. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

We appreciate your feedback and are pleased to hear that PhoneBurner is saving you time. We are committed to addressing the limitations and continuously improving our platform to better meet the needs of our users.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Great tool for Outbound Prospecting"
4/5
What do you like best about PhoneBurner?

It's very intuitive and easy to setup. I was making calls and talking to prospects immediatley. Also, it's very efficient and I am able to reach at least double the prospects in half the time I used to. The integrations with CRMs makes keeping information up to date very easy. The onboarding process was great and got me on the right track quickly. This is a tool I will use every day. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Nothing so far. I was able to figure out most things myself. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for sharing your positive experience with PhoneBurner! We're delighted to hear that you found it intuitive, efficient, and that it has helped you reach more prospects in less time. We're also glad that the integrations with CRMs have made information management easier for you. We appreciate your support and look forward to continuing to provide you with a valuable tool for your outbound prospecting.

TP
Tim P.
Small-Business (50 or fewer emp.)
"Outstanding Demo & Onboarding Process"
5/5
What do you like best about PhoneBurner?

PhoneBurners integration with my Zoho Dbase was seamless and easy to integrate Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Nothing at this point. Works Great so far Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for your positive feedback! We're glad to hear that our integration with Zoho Database was seamless and easy for you. It's great to know that PhoneBurner is helping you achieve faster and more efficient contact rates. We appreciate your support!

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Smooth Onboarding"
4.5/5
What do you like best about PhoneBurner?

PhoneBurner makes it super easy for you to get setup and started right away, which was important for me and my team. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Nothing, necessarily. Only thing is they don't help you with the integrating into CRM but there are guides that work well. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for sharing your positive experience with our smooth onboarding process! We're thrilled to hear that you found it easy to get set up with PhoneBurner. We appreciate your feedback regarding CRM integration and will certainly consider ways to improve that aspect. If you ever need assistance or have any questions about integrating with your CRM, please don't hesitate to reach out to our support team. We're here to help and ensure you have a seamless experience with our power dialing and transcript downloading features. Thank you for choosing PhoneBurner!

CW
Curcar W.
Small-Business (50 or fewer emp.)
"Customizable and to the point"
5/5
What do you like best about PhoneBurner?

Its easy to use, Its customizable, Its organized and easy to navigate Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Its a bit pricey. I'd be nice if there were a $99 option with less features for those that just need a good dialer and a few custom options. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for your feedback! We're happy to hear that PhoneBurner is helping you save time by making and tracking multiple calls effectively. We'll take note of your suggestion for a more affordable option with fewer features.

EK
Edward K.
Mid-Market (51-1000 emp.)
"Mass produce calls"
5/5
What do you like best about PhoneBurner?

I like the fact I can make lots of calls to build my pipeline Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

sometimes having to relogin with service concerns Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

It's great to hear that PhoneBurner is helping you mass produce and track your call volume, as well as easily input notes into Salesforce. We appreciate your feedback! We understand the inconvenience of having to re-login at time, please don't hesitate to reach out to our support team to see if we can assist.

BH
Ben H.
Small-Business (50 or fewer emp.)
"Phone Dialer that packs a punch"
5/5
What do you like best about PhoneBurner?

I initially signed up help me make more calls, however it works like a full CRM where I can track, dispose and follow up on my calls. The support they offer is excellent, Derek helped me set everything up and was very extensive in explaining how everything works. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

none that I can think of, everything works great so far Review collected by and hosted on G2.com.

Evan D.
ED
Evan D.
Small-Business (50 or fewer emp.)
"Great Product so far"
4.5/5
What do you like best about PhoneBurner?

The reporting is accurate and easy to use. The integrations are simple and easy. The dialer itself displays information in a much better fashion than the alternatives I have used. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

Nothing so far. I haven't had any issues. Review collected by and hosted on G2.com.

Response from Ken Outly of PhoneBurner

Thank you for sharing your positive experience with PhoneBurner. We're glad to hear that you find the dialer's display and reporting tools beneficial for managing your team. We appreciate your support and look forward to continuing to meet your needs.

LC
Linnea C.
Small-Business (50 or fewer emp.)
"Simplicity of use equals huge productivity gains"
5/5
What do you like best about PhoneBurner?

Phone Burner has excellent onboararding so you can hit the ground running. No lag time between getting signed-up and starting to increase producitivity. Nothing else compares to the user friendliness of Phone Burner. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

I have not found anything about PhoneBurner that I do not like. I used it in the past and then didn't have access when I changed companies. My productivity plummeted without PhoneBurner. Review collected by and hosted on G2.com.

Jimmy R. M.
JM
Jimmy R. M.
Mortgage Loan Officer
Small-Business (50 or fewer emp.)
"Phone Burner is Great"
5/5
What do you like best about PhoneBurner?

It is a simple system to use. i've tried a couple of other systems and there was always surprise fees. Review collected by and hosted on G2.com.

What do you dislike about PhoneBurner?

So far it looks like a great product that allows be to perform the job Review collected by and hosted on G2.com.