---
title: PhoneBurner Reviews
meta_title: 'PhoneBurner Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 289 reviews by the users' company size, role or industry
  to find out how PhoneBurner works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 289
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---


# PhoneBurner Reviews
**Vendor:** PhoneBurner, Inc.  
**Category:** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 289
## About PhoneBurner
PhoneBurner is a power dialer that powers millions of conversations for 3000+ clients, and averages \&gt; 10% answer rates. Unlike traditional dialers that prioritize speed, PhoneBurner balances speed and quality - so teams connect more and close more deals. No awkward lag. No dropped calls. Award-winning spam protection. Premium Tier 1 call network. Unmatched workflow automation. Built-in pickup probability. Designed for Total Call Deliverability, clients make more calls, achieve higher answer rates, and drive more positive call outcomes - while protecting the reputation of their numbers. Why PhoneBurner? - Unlimited power dialing - Up to 4x more calls and conversations - Instant, no-delay connections - Award-winning ARMOR® spam protection - Connect Scores pickup probability - Blended voice, email and SMS - 1-click voicemails - Post-call workflow automation - Real-time coaching - AI call transcription - Smart lead distribution - Cutting-edge analytics - The leader in 1-to-1 Responsible Communications™ Use our included CRM or integrate with 100+ apps like Salesforce, Zoho, Hubspot, Clay, SugarCRM, monday.com, Zapier, and more, or create custom integrations through our API. Ready to join thousands of clients hitting double-digit answer rates? Start your free trial today.



## PhoneBurner Pros & Cons
**What users like:**

- Users love how PhoneBurner’s **time-saving features** streamline workflows, enhancing efficiency and eliminating manual tasks. (33 reviews)
- Users commend the **ease of use** of PhoneBurner, appreciating its seamless integration and time-saving features. (30 reviews)
- Users commend PhoneBurner&#39;s **exceptional customer support** , highlighting their responsiveness and helpfulness during onboarding and issue resolution. (18 reviews)
- Users celebrate the **efficiency** of PhoneBurner, finding it easy to use and ideal for enhancing productivity and sales. (18 reviews)
- Users praise PhoneBurner&#39;s **exceptional customer service** , highlighting quick responses and effective problem-solving during calls. (18 reviews)
- Effective (15 reviews)
- Features (15 reviews)
- Lead Generation (14 reviews)
- Easy Setup (13 reviews)
- CRM Integration (12 reviews)

**What users dislike:**

- Users are frustrated by the **dialer limitations** of PhoneBurner, particularly the lack of customizable call list increments. (8 reviews)
- Users note the **high cost** of PhoneBurner, especially for agencies needing affordable client accounts. (8 reviews)
- Users find the **missing features** of PhoneBurner limit its efficiency, especially regarding CRM integration and dialing options. (7 reviews)
- Users find the **call functionality limitations** frustrating, as it complicates contacting individual leads efficiently. (6 reviews)
- Users face **integration issues** with PhoneBurner, requiring extra workarounds for CRM and calendar compatibility. (5 reviews)
- Users find the **learning curve steep** , citing complexity in setup and a need for a simplified interface. (4 reviews)
- Recording Issues (4 reviews)
- Sequence Issues (4 reviews)
- Limitations (3 reviews)
- Limited Access (3 reviews)

## PhoneBurner Reviews
  ### 1. Wildly useful service, very helpful support team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cara Z. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2024

**What do you like best about PhoneBurner?**

PhoneBurner is such a useful product for high volume outbound calling,  and data management. Their contact upload process is very easy. The dialer is easy to use and the functionality is easy to customize to our needs. The staff report also made team management straight forward with awesome data visualizations. Their customer support team ruled and helped us find solutions to anything we needed the platform to do. We had a team of 15-30 callers on the platform and it was seamless.

**What do you dislike about PhoneBurner?**

Really not much! We didn't explore the inbound program so I can't comment on that.

**What problems is PhoneBurner solving and how is that benefiting you?**

It allowed us to collect call outcome data incredibly easily and allowed us to make follow up calls without having to re-upload lists. The calls could be marked with buttons on what needed to happen next and the auto-VM feature saved us hundreds of hours.

**Official Response from Ken Outly:**

> We're delighted to hear that PhoneBurner has been such a valuable tool for your team, making it easy to manage high volume outbound calling and collect call outcome data. It's great to hear that our customer support team was able to assist you in finding solutions and that the platform's features saved you hundreds of hours. Thank you for choosing PhoneBurner!

  ### 2. Amazing Game Changing software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff H. | COO / Founder, Enterprise (> 1000 emp.)

**Reviewed Date:** September 19, 2024

**What do you like best about PhoneBurner?**

The most helpful thing about Phoneburner is the speed it dials and organization.  The amount of time I have saved from dialing is unbelievable.  It is very friendly to use

**What do you dislike about PhoneBurner?**

The one weakness I have is that PhoneBurner does not intergrate with Outlook Calender in order for me to schedule appts.

**What problems is PhoneBurner solving and how is that benefiting you?**

They have helped on several issues.  Carla has been a champion and helping me identify between solutions for me.

**Official Response from Ken Outly:**

> Thank you for your positive feedback! We're thrilled to hear that PhoneBurner has been a game-changer for you with its speed and organization. We appreciate your feedback about the integration with Outlook Calendar, and we'll definitely take that into consideration for future updates. 

Our team is dedicated to solving problems and providing solutions tailored to your needs, and we're glad to hear that Carly has been a champion in assisting you. If you have any further suggestions or feedback, please feel free to reach out. We're here to help and ensure you have the best experience with PhoneBurner.

  ### 3. Very efficient if you want to grind outbound sales

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amber O. | Social Media Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2024

**What do you like best about PhoneBurner?**

The fact that it does the dialing for you

**What do you dislike about PhoneBurner?**

Maybe if it was somehow easier to organize the follow up folder

**What problems is PhoneBurner solving and how is that benefiting you?**

It's saving me so much time from doing the dialing itself and so easy to note each clients convos so you don't forget and stay up to date!

**Official Response from Ken Outly:**

> It's great to hear that PhoneBurner is helping you stay organized and up to date with client conversations. We appreciate your support!  And please feel free to reach out to our support team regarding organizing the follow up folder.  They may have some thoughts they can share to help.

  ### 4. Great for political campaigns!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Clayton H. | Campaign Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2024

**What do you like best about PhoneBurner?**

PhoneBurner was super helpful for volunteer commit calls, with automatic and emails and SMS followups which made our outreach more efficient, personalized, and impactful

**What do you dislike about PhoneBurner?**

The only downside of PhoneBurner is a lack of a direct NGPVan integration, but with Zapier you can easily solve this.

**What problems is PhoneBurner solving and how is that benefiting you?**

Volunteer Outreach and Commitment

**Official Response from Ken Outly:**

> We're glad to hear that PhoneBurner has been helpful for your volunteer commit calls and outreach. We appreciate your feedback and are constantly working to improve our platform. Thank you for bringing up the NGPVan integration and happy to read Zapier was a alternative solution.

  ### 5. Best Live Dialing Software Ever!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 06, 2025

**What do you like best about PhoneBurner?**

The automations are top notch and the dials leading to live connections are far superior compared to other dialers.

**What do you dislike about PhoneBurner?**

Nothing yet! Perhaps we can get A.I. to do the talking?

**What problems is PhoneBurner solving and how is that benefiting you?**

Time management and ease of use.

**Official Response from Ken Outly:**

> Thank you for the positive feedback! We're glad to hear that PhoneBurner is helping with time management and ease of use. We'll keep working to provide the best experience for you and all of our users.

  ### 6. Awesome onboarding with PhoneBurner

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about PhoneBurner?**

Great customer support, onboarding and ease of use.

**What do you dislike about PhoneBurner?**

I haven't experienced any downsides so far.

**What problems is PhoneBurner solving and how is that benefiting you?**

Manually dialing.

**Official Response from Ken Outly:**

> Thank you for the positive feedback! We're happy to hear that you find our customer support, onboarding process, and ease of use to be great. We're committed to solving the problem of manually dialing and making the calling process more efficient for our users. If you have any further feedback or questions, feel free to let us know. We appreciate your support!

  ### 7. Phone burner review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vasu V. | Business Development Representative., Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2024

**What do you like best about PhoneBurner?**

Improved connection rate, seamless calling, allows to call anyone around the globe, seamless integration with salesforce.

**What do you dislike about PhoneBurner?**

I dislike nothing about phoneburner. It is a good tool.

**What problems is PhoneBurner solving and how is that benefiting you?**

It is helping to get better connect rates in the US region.

**Official Response from Ken Outly:**

> We're thrilled to hear that you are enjoying improved connection rates and seamless calling with PhoneBurner! Our customers average double-digit answer rates (2-3x industry average).  Thank you for sharing your positive experience.

  ### 8. Exceptional Company!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe N. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2024

**What do you like best about PhoneBurner?**

Customer service is top notch.  They have helped me tremendously throughout.

**What do you dislike about PhoneBurner?**

The only changes I would make is to have the platform be able to dial mutiple lines at the same time.

**What problems is PhoneBurner solving and how is that benefiting you?**

Create an intuitive platform for Dialer and basic CRM.

**Official Response from Ken Outly:**

> Thank you for the kind words about our customer service team! We understand the importance of efficiency and will definitely take your suggestion into consideration for enhancing the platform's capabilities.

  ### 9. Phone Burner review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vasu V. | Business development representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2024

**What do you like best about PhoneBurner?**

Seamless calling experience, integration with various other CRMs, dials anywhere in the world.

**What do you dislike about PhoneBurner?**

I don't like anything about phoneburner.

**What problems is PhoneBurner solving and how is that benefiting you?**

It helps in contacting leads around the world, provides seamless integration with many tools. Helps in seamless auto dialling.

  ### 10. Quick and effortless and gives fruitful results

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chandani V. | BDR, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2024

**What do you like best about PhoneBurner?**

Ease to Use
Ease to  apply filter 
easy to integrate

**What do you dislike about PhoneBurner?**

It do call on same number if it is listed twice.

**What problems is PhoneBurner solving and how is that benefiting you?**

We can call multiple prospect in a short time frame. Easy to use and helpful.

**Official Response from Ken Outly:**

> Thank you for your positive feedback on PhoneBurner's ease of use, filter application, and integration. We're glad to hear that PhoneBurner is helping you call multiple prospects in a short time frame and that it's been beneficial for you. I would encourage you to reach out to our support team regarding the issue with the system calling the same number if it's listed twice and they may be able to offer some ideas which could be beneficial. 

  ### 11. PhoneBurner brings the heat!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeffrey C. | Life Insurance Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2024

**What do you like best about PhoneBurner?**

You can dial at least 3 times the contacts than you would if you were manually dialing. Customer support is knowlegeable and efficient. Don't have to pay extra for minutes or data.

**What do you dislike about PhoneBurner?**

Had to search to find my integrated contacts.

**What problems is PhoneBurner solving and how is that benefiting you?**

It increases my dialing efficiency.

**Official Response from Ken Outly:**

> We're delighted to hear that you're making the most of PhoneBurner's efficiency and enjoying our knowledgeable customer support. We apologize for any difficulty in finding your integrated contacts and will take this feedback into consideration as we continue to improve our platform. Thank you for sharing your experience!

  ### 12. Experience with Phone Burner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tushar C. | Business Development Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2024

**What do you like best about PhoneBurner?**

Connects fast to leads,
Very easy to use,
Edit option directly to CRM

**What do you dislike about PhoneBurner?**

Connects with same number again & again till changed manually
More integrations with other tools are required

**What problems is PhoneBurner solving and how is that benefiting you?**

Connecting with diffrent leads at a fast pace

**Official Response from Ken Outly:**

> Thank you for sharing your feedback on PhoneBurner! We're thrilled to hear that you find it easy to use and appreciate the direct CRM editing feature. We understand your concern about the same number being connected multiple times and the need for more integrations. We'll definitely take your suggestions into consideration for future improvements. PhoneBurner is designed to help users like you connect with leads quickly and efficiently. We're glad to hear it's benefiting you in that aspect. If you have any more feedback or need assistance, please feel free to reach out. We're here to help!

  ### 13. Very helpful!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about PhoneBurner?**

It streamlines the various steps of calling and following up with our contacts, ensuring we make the most of our time and efforts. It's very easy to personalize contacts in the import process, and the representative walked us through account setup and template creation, answering any questions I had.

**What do you dislike about PhoneBurner?**

It would be helpful to be able to follow-up with more than one email account per seat.

**What problems is PhoneBurner solving and how is that benefiting you?**

Helps organize calling efforts and maximize time spent actually connecting with contacts rather than trying to dial them.

**Official Response from Ken Outly:**

> Thank you for sharing your positive experience with PhoneBurner. We're pleased to hear that our platform has helped you personalize contacts and make the most of your time and efforts. We've noted your suggestion about following up with multiple email accounts per seat, and we'll keep that in mind for future improvements.

  ### 14. Phone Burner A great way to communicate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alok K. | BDR, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2024

**What do you like best about PhoneBurner?**

Handsfree Dialing : The way you can increase your outreach.

**What do you dislike about PhoneBurner?**

It keeps on dialing even if the number is not reachable.

**What problems is PhoneBurner solving and how is that benefiting you?**

It helps to increase the outreach by continuous dialing.

**Official Response from Ken Outly:**

> Thank you for sharing your feedback on PhoneBurner! We're thrilled to hear that you enjoy the hands-free dialing feature for increasing your outreach. We understand your concern about the continuous dialing even when the number is unreachable. We appreciate your input and will share this with our team for further improvement. If you have any other suggestions or need assistance, please feel free to reach out to us. We're here to help and ensure you have a great experience with PhoneBurner.

  ### 15. PhoneBurner new user

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2024

**What do you like best about PhoneBurner?**

Easy to onboard, great customer service out of the gate, easy to integrate with CRM, easy to use and it's going to save me a lot of time!

**What do you dislike about PhoneBurner?**

It would be nice if the custom fields for integrations were not hidden behind the highest price tier.

**What problems is PhoneBurner solving and how is that benefiting you?**

Be more efficient in dialing, get more dials in per day, while tracking and putting prospects into folders.

**Official Response from Ken Outly:**

> Thank you for your positive feedback! We're pleased to hear that you find PhoneBurner easy to integrate with your CRM and that it's helping you save time. We appreciate your input about the custom fields and will keep it in mind for future updates. We're glad that PhoneBurner is helping you be more efficient in your prospecting efforts.

  ### 16. Experience with PhoneBurner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rishi M. | Business Development Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2024

**What do you like best about PhoneBurner?**

Helps in Auto dialing for back to back reach outs

**What do you dislike about PhoneBurner?**

It keeps on ringing even if the number is invalid

**What problems is PhoneBurner solving and how is that benefiting you?**

It has increased my reachouts

**Official Response from Ken Outly:**

> It's great to hear that PhoneBurner has increased your reachouts. We're committed to providing tools that help you be more efficient and effective in your outreach efforts.

  ### 17. Best of Phone Burner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rishi m. | Business Development Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 10, 2024

**What do you like best about PhoneBurner?**

COntinueous calling feature with almost no lags.

**What do you dislike about PhoneBurner?**

Its User Interface is not up to the mark.

**What problems is PhoneBurner solving and how is that benefiting you?**

It has increased my reach to each lead and POs

**Official Response from Ken Outly:**

> Thank you for sharing your feedback! We're thrilled to hear that you're enjoying PhoneBurner's continuous calling feature. We appreciate your input on the user interface and will definitely take that into consideration for future improvements. We're glad to hear that PhoneBurner has helped increase your reach to leads and purchase orders. If you have any specific suggestions on how we can enhance the user interface or if you encounter any issues, please feel free to reach out to our support team. We're here to assist you and ensure you have a great experience with PhoneBurner.

  ### 18. Phone Burner: A quality calling solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jayesh . | Business Development Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2024

**What do you like best about PhoneBurner?**

Faster calling experience can make calls very fast

**What do you dislike about PhoneBurner?**

I don't dislike anything about the phoneburner

**What problems is PhoneBurner solving and how is that benefiting you?**

Continuous dialing issue

**Official Response from Ken Outly:**

> We're thrilled to hear that you don't have any dislikes about PhoneBurner and that the continuous dialing feature is solving the issue for you. Thank you for your feedback!

  ### 19. Premiere Phone and Power Dialer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 27, 2023

**What do you like best about PhoneBurner?**

I would consider PhoneBurner the premiere phone and power dialer, and the standard to which all other power dialers are compared to. To note: this is not a multiline dialer, and is not for telemarkeiting! However, if you make lots of calls to clients and referral partners to give updates, follow up on projects, and are constantly and consistanly making tons of calls everyday or week, then there is no better software or system for effecient singleline power dialing.

- The system is fluid and not buggy or glitchy
- The layout is cohesive and smooth
- There are lots of options when it comes to setting the program up how you need or prefer it for your system or processes and company
- Customer Service has been amazing: quick, highlevel of communication, and professional

The best thing for me is the fact that they are: 
1. Month-to-month, 
2. NO Contracts, 
3. NO set up costs or fees, 

AND all of this is available for a single user! 

Most other compaines require at least two of those items for a single user, and some for even multiple users.

**What do you dislike about PhoneBurner?**

The downsides aren't many, and are not uniquie to any other platform:

- Set up time - PhoneBurner is easy to use and simple to set up, but it takes time. That being said, you can set it up quickly, but to get the most effeciency and streamlined use out of it, you have to put in some time to get it dialed in.

- Pricing - PhoneBurner is not cheap, but when comparing them across other platforms, they're on par with the cost of their competitors within this legue of quality. Although the monthly price is a bit high, the trade off is no contracts, setup costs, and minimum user requirements, which is fantastic.

- For the most part Integeration seems easy for native apps, but somewhat of a process for non-native apps

**What problems is PhoneBurner solving and how is that benefiting you?**

PhoneBurner is solving call reluctancy as well as calling and dialling efficiency.

  ### 20. outstanding set up service, friendly and informed staff. no outsourcing which has its benefits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2024

**What do you like best about PhoneBurner?**

features and customer  service. its really well thought out and developed

**What do you dislike about PhoneBurner?**

none yet, we are only in set up phase for account

**What problems is PhoneBurner solving and how is that benefiting you?**

fast transition and tracking of call outcomes and next steps

**Official Response from Ken Outly:**

> Thank you for the glowing review! We're thrilled to hear that you are enjoying our features and customer service. We take pride in providing a well-thought-out platform and knowledgeable staff to support you. If you ever have any questions or need assistance during the account setup phase, please don't hesitate to reach out. We're here to ensure a smooth transition and help you make the most of PhoneBurner's capabilities. Thank you for choosing PhoneBurner!

  ### 21. DerekC is awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael B. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about PhoneBurner?**

Derek C is the best. I like the many features phone burner has. Customer support from Derek is great.

**What do you dislike about PhoneBurner?**

It is hard to find my leads and where they are. The price is a little high

**What problems is PhoneBurner solving and how is that benefiting you?**

I needed a way to listen to the person calling for me and I can listen to them and the customer. I also needed a Dialer for the rep and to see that they are calling.

**Official Response from Ken Outly:**

> Thank you for your kind words about Derek and for highlighting the many features of PhoneBurner that you enjoy. We understand your concerns about lead management and pricing, and we'll certainly take that feedback into account. We're pleased to hear that PhoneBurner is meeting your needs for call listening and dialing.

  ### 22. Simple Powerful and amazing support and training!  Am able to connect to tons more contacts!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Doug M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2024

**What do you like best about PhoneBurner?**

Crazy ease of implementation, very powerful features that allow me to leverage our list of contacts and reach out in a time effective and powerful way. . blows my mind.  In the past i have used some other systems that were big names in the industry and they cant hold a candle to this company and its product and support. . do it you wont regret it with Phone Burner.  I have been able to connect with my contacts well better than the other methods we had been using.

**What do you dislike about PhoneBurner?**

I cant think of any part that i havent enjoyed using .. really no downside of using this product

**What problems is PhoneBurner solving and how is that benefiting you?**

communication and outreach to donor base and clients, Much improved answer rates and connecting to clients.

**Official Response from Ken Outly:**

> It's great to hear that your call answer rates have improved and that you're connecting with more contacts! We're glad that you find PhoneBurner to be efficient and easy to use, and greatly appreciate your kind words about our company and support team.

  ### 23. Phone burner turns 1 phone attendant into 5!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathaniel S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2024

**What do you like best about PhoneBurner?**

The software and onboarding can literally change you from feeling overwhelmed, to NEEDING MORE LEADS.  It's amazing..

**What do you dislike about PhoneBurner?**

There isn't anything I don't like yet. I will see if it has more APIs with our tech stack.

**What problems is PhoneBurner solving and how is that benefiting you?**

We were able to organize our leads and go down them EXTREMELY fast.  It's an amazing tool for anyone that makes sales over the phone.  And the onboarding team member Derek is amazing.  Walked me through our own process and set out our folders perfectly and with ease.

**Official Response from Ken Outly:**

> Thank you for sharing your positive experience with PhoneBurner! We're thrilled to hear that the software and onboarding process have been so beneficial for you.  It's great to hear that PhoneBurner has helped you organize leads efficiently and increase productivity. We'll make sure to pass along your compliments to Derek for his exceptional assistance. If you have any further feedback or suggestions, please don't hesitate to reach out. Thank you for choosing PhoneBurner!

  ### 24. Phoneburner helps you connect with prospects easily

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vaibhav K. | BDR, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2024

**What do you like best about PhoneBurner?**

it provides you a pool of numbers to connect with prospects.
it is very easy to integrate.

**What do you dislike about PhoneBurner?**

If kept the session idle for too long it would end on its own.

**What problems is PhoneBurner solving and how is that benefiting you?**

helping you to connect with prospect in the whole USA and canada.

**Official Response from Ken Outly:**

> PhoneBurner is designed to help you efficiently connect with prospects across the USA and Canada, and we're pleased to hear that it's benefiting you in this way.

  ### 25. Best stand alone dialler on the market.  Has a through CRM.It allows you to send emails after a call

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brad E. | Assistant / Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 10, 2024

**What do you like best about PhoneBurner?**

I like the automatic emails it generates after the call.

**What do you dislike about PhoneBurner?**

The merge feature.  It is usefull, but sometimes matches the wrong people together.

**What problems is PhoneBurner solving and how is that benefiting you?**

Phoneburner doesn't really have issues.  The only issue is if the server goes down.  Then you are duck in water till its up again.

**Official Response from Ken Outly:**

> We appreciate your positive feedback about the automatic email feature. Your input about the merge feature is valuable, and we will use it to enhance our product. Thank you for sharing your experience with PhoneBurner, and we're committed to providing a reliable service for your business needs.

  ### 26. Phoneburner is a very easy and accessible tool for calling.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2024

**What do you like best about PhoneBurner?**

How it provides a pool of number of different time zones.
It saves a lot of time with it's auto dialing method.
It's very easy to access.

**What do you dislike about PhoneBurner?**

It only dials prospects from US and Canada region. it would be great if it can dial prospctes from other regions as well.

**What problems is PhoneBurner solving and how is that benefiting you?**

It's helping us by saving a lot of time. We can diall 100+ numbers in just 1 hour.

**Official Response from Ken Outly:**

> We're thrilled to hear that PhoneBurner is saving you time and helping you reach a large number of prospects efficiently. We appreciate your feedback about the limitation to US and Canada regions.

  ### 27. Phone Burner User

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sterling D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2024

**What do you like best about PhoneBurner?**

I like how I can power through calls and everytime I need assistance using the platform someone is always there to answer my questions.

**What do you dislike about PhoneBurner?**

none so far have not come up with any problems.

**What problems is PhoneBurner solving and how is that benefiting you?**

Amount of time spent calling leads. I can get through the calls as well as send out information to clients.

**Official Response from Ken Outly:**

> We're glad to hear that PhoneBurner is helping you save time and streamline your lead calling process. If there's anything else we can do to enhance your experience, please let us know.

  ### 28. Best Dialer in the Market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexander C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2024

**What do you like best about PhoneBurner?**

The system is so easy to use. Its very effortless and everything is well explained. I've used many other dialing sytems in the past and they all have been very  complicated.

**What do you dislike about PhoneBurner?**

I have no issues with phone burner what so ever.

**What problems is PhoneBurner solving and how is that benefiting you?**

The amount of prospects I can dial in such a short amount of time is very useful.

**Official Response from Ken Outly:**

> Thank you for the wonderful feedback! We're thrilled to hear that you find PhoneBurner easy to use and efficient for reaching prospects quickly. We strive to provide a user-friendly experience and are glad to hear that it's benefiting you in your outreach efforts. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help and support you every step of the way.

  ### 29. Its very handy to call different number of leads.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2024

**What do you like best about PhoneBurner?**

We have different regions of number through which we can target different prospects through multiple time zones.

**What do you dislike about PhoneBurner?**

Only a maximum of 100 leads can be dialed at a time.

**What problems is PhoneBurner solving and how is that benefiting you?**

Phoneburner help me to call multiple leads in few minutes. It help me in saving time and cost.

**Official Response from Ken Outly:**

> Thank you for sharing your feedback! We're thrilled to hear that you find PhoneBurner handy for calling leads across different regions and time zones. We appreciate your input regarding the limit on the number of leads that can be dialed at a time. We're glad to hear that PhoneBurner is helping you save time and costs by efficiently reaching out to multiple leads. If you have any more suggestions or feedback, please feel free to reach out to us. Thank you for being a valued PhoneBurner user!

  ### 30. Blown away with the easy tech, amazing set up and customer service received.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian W. | Loan Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2024

**What do you like best about PhoneBurner?**

All in one interface one in and one out for tasks and fields not comfusing.

**What do you dislike about PhoneBurner?**

Nothing very easy to use and understand!

**What problems is PhoneBurner solving and how is that benefiting you?**

Conneciton and tracking while not being spammed while using Bojo for the phone carriers.

**Official Response from Ken Outly:**

> Thank you for the positive feedback! We're glad to hear that you find our interface easy to use and understand. Our goal is to provide a seamless experience for our users. We appreciate your support!

  ### 31. Incredible platform and customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2024

**What do you like best about PhoneBurner?**

Functionality, ability to be more efficient and productive.  I can make 50 calls in a quarter of the time.  Incredible.  Customer service is incredible. Carly has been fantastic to work with.

**What do you dislike about PhoneBurner?**

Nothing comes to mind.  PhoneBurner has been top notch so far.

**What problems is PhoneBurner solving and how is that benefiting you?**

Saving a ton of time by making calls quickly.  The dispositions button, ability to track calls with notes, and recorded voicemails features are my favorites.

**Official Response from Ken Outly:**

> Thank you for the kind words! We're delighted to hear that PhoneBurner has helped you be more efficient and productive, and that you are enjoying the functionality of the platform. We're glad to hear that our customer service has been incredible for you, and we'll be sure to pass along your compliments to Carly.

  ### 32. I like it

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2024

**What do you like best about PhoneBurner?**

Seems Simple and Easy to Use compared to other dialers I have looked at. Customer Service seems very helpful as well.

**What do you dislike about PhoneBurner?**

Not sure yet........but so far so good..

**What problems is PhoneBurner solving and how is that benefiting you?**

Making more calls...reaching more people...having more conversations...simplifying the cold calling process.

**Official Response from Ken Outly:**

> Thank you for the positive feedback! We strive to provide a user-friendly experience and excellent customer service. If you have any suggestions or encounter any challenges in the future, please don't hesitate to reach out to us.

  ### 33. Outstanding Demo & Onboarding Process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2024

**What do you like best about PhoneBurner?**

PhoneBurners integration with my Zoho Dbase was seamless and easy to integrate

**What do you dislike about PhoneBurner?**

Nothing at this point. Works Great so far

**What problems is PhoneBurner solving and how is that benefiting you?**

Faster more efficient contact rates

**Official Response from Ken Outly:**

> Thank you for your positive feedback! We're glad to hear that our integration with Zoho Database was seamless and easy for you. It's great to know that PhoneBurner is helping you achieve faster and more efficient contact rates. We appreciate your support!

  ### 34. Smooth Onboarding

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about PhoneBurner?**

PhoneBurner makes it super easy for you to get setup and started right away, which was important for me and my team.

**What do you dislike about PhoneBurner?**

Nothing, necessarily. Only thing is they don't help you with the integrating into CRM but there are guides that work well.

**What problems is PhoneBurner solving and how is that benefiting you?**

Power dialing and transcript downloading!

**Official Response from Ken Outly:**

> Thank you for sharing your positive experience with our smooth onboarding process! We're thrilled to hear that you found it easy to get set up with PhoneBurner. We appreciate your feedback regarding CRM integration and will certainly consider ways to improve that aspect. If you ever need assistance or have any questions about integrating with your CRM, please don't hesitate to reach out to our support team. We're here to help and ensure you have a seamless experience with our power dialing and transcript downloading features. Thank you for choosing PhoneBurner!

  ### 35. Customizable and to the point

**Rating:** 5.0/5.0 stars

**Reviewed by:** Curcar  W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2024

**What do you like best about PhoneBurner?**

Its easy to use, Its customizable, Its organized and easy to navigate

**What do you dislike about PhoneBurner?**

Its a bit pricey. I'd be nice if there were a $99 option with less features for those that just need a good dialer and a few custom options.

**What problems is PhoneBurner solving and how is that benefiting you?**

The ability to make & track mulitiple calls effectively & efficiently saves me tons of time.

**Official Response from Ken Outly:**

> Thank you for your feedback! We're happy to hear that PhoneBurner is helping you save time by making and tracking multiple calls effectively. We'll take note of your suggestion for a more affordable option with fewer features.

  ### 36. Mass produce calls

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edward K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about PhoneBurner?**

I like the fact I can make lots of calls to build my pipeline

**What do you dislike about PhoneBurner?**

sometimes having to relogin with service concerns

**What problems is PhoneBurner solving and how is that benefiting you?**

being able to mass produce and track my call volume and put easy access nots in Salesforce

**Official Response from Ken Outly:**

> It's great to hear that PhoneBurner is helping you mass produce and track your call volume, as well as easily input notes into Salesforce. We appreciate your feedback!  We understand the inconvenience of having to re-login at time, please don't hesitate to reach out to our support team to see if we can assist.

  ### 37. Phone Dialer that packs a punch

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 02, 2024

**What do you like best about PhoneBurner?**

I initially signed up help me make more calls, however it works like a full CRM where I can track, dispose and follow up on my calls. The support they offer is excellent, Derek helped me set everything up and was very extensive in explaining how everything works.

**What do you dislike about PhoneBurner?**

none that I can think of, everything works great so far

**What problems is PhoneBurner solving and how is that benefiting you?**

I was previously dialing leads manually, this helps me organize my leads and dial quicker

  ### 38. Great Product so far

**Rating:** 4.5/5.0 stars

**Reviewed by:** Evan D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2024

**What do you like best about PhoneBurner?**

The reporting is accurate and easy to use. The integrations are simple and easy. The dialer itself displays information in a much better fashion than the alternatives I have used.

**What do you dislike about PhoneBurner?**

Nothing so far. I haven't had any issues.

**What problems is PhoneBurner solving and how is that benefiting you?**

It increases our calling efficiency while giving me the reporting and tools to manage my team.

**Official Response from Ken Outly:**

> Thank you for sharing your positive experience with PhoneBurner. We're glad to hear that you find the dialer's display and reporting tools beneficial for managing your team. We appreciate your support and look forward to continuing to meet your needs.

  ### 39. Simplicity of use equals huge productivity gains

**Rating:** 5.0/5.0 stars

**Reviewed by:** Linnea C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2023

**What do you like best about PhoneBurner?**

Phone Burner has excellent onboararding so you can hit the ground running. No lag time between getting signed-up and starting to increase producitivity. Nothing else compares to the user friendliness of Phone Burner.

**What do you dislike about PhoneBurner?**

I have not found anything about PhoneBurner that I do not like. I used it in the past and then didn't have access when I changed companies. My productivity plummeted without PhoneBurner.

**What problems is PhoneBurner solving and how is that benefiting you?**

I am easily distracted and if I am manually dialing my cell phone I can take 7-8 minutes between each call. I pick-up my phone to dial and end up checking my email, looking up stats about the prospect I am calling (even though I have already done my research), reading all the notifications that popped up on my phone that have nothing to do with work. With PhoneBurner in power mode I am forced to ignore all the distractions and concentrate on my calls.

  ### 40. Phone Burner is Great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jimmy R. M. | Mortgage Loan Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2023

**What do you like best about PhoneBurner?**

It is a simple system to use. i've tried a couple of other systems and there was always surprise fees.

**What do you dislike about PhoneBurner?**

So far it looks like a great product that allows be to perform the job

**What problems is PhoneBurner solving and how is that benefiting you?**

The ability to make a lot of outbound phone calls efficiently and the ability to track the calls I'm making. The system also allows me to disposition contacts and quickly move on to the next call.

  ### 41. Incredible Tool, Fast Onboarding, & Terrific Customer Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2024

**What do you like best about PhoneBurner?**

Auto logs activity, customer support, ease of onboarding, intuitive design, easy to use reports. Truly an impressive software!

**What do you dislike about PhoneBurner?**

Nothing - 10/10. This has been one of the best tools I have ever had the pleasure of using.

**What problems is PhoneBurner solving and how is that benefiting you?**

The problem that foam burner is solving for me is, I am able to make calls faster and log activities with these. There is no more manual lists or slow processes when I'm contacting my leads. In addition, I can leave a pre-recorded voicemail so I'm not repeating myself hundreds of times a week when contacting leads.

  ### 42. Wonderful experience with Onboarding Specialist Mary Dunn!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kayla W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about PhoneBurner?**

How easy it is to operate! Plus the numerous options and available at my fingertips to confirm leads and get them where they need to go stat!

**What do you dislike about PhoneBurner?**

No complaints! I have readily available support!

**What problems is PhoneBurner solving and how is that benefiting you?**

Time! I will be saving time and getting to the source I need STAT

**Official Response from Ken Outly:**

> We're so pleased to hear about your wonderful experience with Mary Dunn, our Solution Architect! It's great to know that you find PhoneBurner easy to operate and appreciate the numerous options available to confirm leads. We're also happy to hear that you have readily available support. Thank you for sharing how PhoneBurner is helping you save time and get to the source you need STAT!

  ### 43. great software, great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2023

**What do you like best about PhoneBurner?**

The onboarding was incredibly efficient and customized. Derek knew the product down cold, he was able to help me customize the software for my own use case on the fly, which is going to be invaluable in the near and long term.

**What do you dislike about PhoneBurner?**

I can't think of any downsides at this point. If it seems expensive, just make sure you have a clear plan for how exactly your ability to make more phone calls is going to bring revenue into your organization. For almost any organization it should easily pay for itself.

**What problems is PhoneBurner solving and how is that benefiting you?**

In political fundraising, the number of dials is highly correlated with the overall revenue you are able to bring in. But the day is only so long, and it is difficult to make enough calls when you have aggressive fundraising goals. The ability to speed up the process of leaving voicemails and sending emails to people we call has made a huge difference in the number of dials and the number of donations we have seen.

  ### 44. Everything about this company is awesome.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abe B. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2024

**What do you like best about PhoneBurner?**

The quality of the calls and the time saving it brings. Product is flawless, sales is pleasant, customer service and onboarding are a breeze.

**What do you dislike about PhoneBurner?**

For me, I honestly can't think of anything that I dislike. Maybe if the UI was a bit nicer? Otherwise everything is great.

**What problems is PhoneBurner solving and how is that benefiting you?**

It's helping me save time and get through calls faster than ever.

**Official Response from Ken Outly:**

> Thank you for the positive feedback! We're glad to hear that our product, sales, customer service, and onboarding have met your expectations. We'll continue to strive for excellence and take note of your UI suggestion.

  ### 45. Phone Burner is a life saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2024

**What do you like best about PhoneBurner?**

Phone burner allows me to efficiently contact all my leads with a multiple touch point system. Whether it is call and email or call and sms. Making contacting prospects efficiently and effectively.

**What do you dislike about PhoneBurner?**

Not as compadible with sales force as we would like.

**What problems is PhoneBurner solving and how is that benefiting you?**

Being able to contact effiecielty through large call lists.

**Official Response from Ken Outly:**

> We're thrilled to hear that PhoneBurner has been a life saver for you in efficiently contacting your leads with multiple touch points! We appreciate your feedback about compatibility with Salesforce and will definitely take that into consideration for future improvements. And we're glad to hear that PhoneBurner is helping you contact prospects efficiently through large call lists. If you have any specific suggestions or need assistance with anything else, please feel free to reach out to our support team. Thank you for sharing your experience!

  ### 46. Great product for sales

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2024

**What do you like best about PhoneBurner?**

Great tool for salespeople that need to efficiently make calls. PhoneBurner allows you to track all outreach and keeps your workflow organized.

**What do you dislike about PhoneBurner?**

The limits on text messaging and delay to get started.

**What problems is PhoneBurner solving and how is that benefiting you?**

Making more calls daily

**Official Response from Ken Outly:**

> It's great to hear that PhoneBurner is helping you track outreach and stay organized in your workflow. We've noted your feedback about the limits on text messaging and delay to get started, and we'll strive to make necessary improvements for a better user experience.

  ### 47. made so many more calls than before and it felt easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joey D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2024

**What do you like best about PhoneBurner?**

time efficiency, i was able to make over 50 calls in 2 hours

**What do you dislike about PhoneBurner?**

nothing so far, i just started using the service and so far my experience has been great

**What problems is PhoneBurner solving and how is that benefiting you?**

phoneburner is allowing me to make and track far more calls than i was able to handle before

**Official Response from Ken Outly:**

> We're glad to hear that PhoneBurner has helped you make more calls in less time! And your experience thus far has been great.  Thank you for sharing your positive experience!

  ### 48. From start to finish, customer service was top notch.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2024

**What do you like best about PhoneBurner?**

Ease of Implementation and Customer Service

**What do you dislike about PhoneBurner?**

This is my first time using a dialer but it was user friendly. At this point, there really isn't anything I dislike about it.

**What problems is PhoneBurner solving and how is that benefiting you?**

Having a system to reach out to business owners.

**Official Response from Ken Outly:**

> Thanks for your kind words! We're glad to hear about your great experiences with our service team, and that PhoneBurner is easy to use. We look forward to helping you connect with more business owners!

  ### 49. Super easy to use and great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Larry S. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about PhoneBurner?**

Ease of use. The set up is folder driven and easy to understand

**What do you dislike about PhoneBurner?**

Would love to see a mass email option. That would reduce one more vendor I need to handle

**What problems is PhoneBurner solving and how is that benefiting you?**

Saves time and makes the dialing experierence more enjoyable

  ### 50. The best dialler for the price.

**Rating:** 5.0/5.0 stars

**Reviewed by:** christopher b. | Sales Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2023

**What do you like best about PhoneBurner?**

I like that Phoneburner is very affordable while living up to its promise of allowing you to make 80+ dials an hour. Some of our best reps can even clear over 100/hour, when before, we'd be lucky to hit 60 in a day.

**What do you dislike about PhoneBurner?**

My only gripe with PhoneBurner is that setting up your call lists isn't easy, and you can't cherry-pick who you want to call unless you add all the contacts to a new list. Every time you go to a different page, all selected contacts reset, so you must add people to your list page by page instead of being intuitive.

**What problems is PhoneBurner solving and how is that benefiting you?**

PhoneBurner solves the problem of high call quotas and limited daily time. We needed to increase our total calls without adding more people to our calling efforts. With PhoneBurner, we were able to 8x our daily call output easily. Now we have more time in the day for other sales activities.


## PhoneBurner Discussions
  - [How does PhoneBurner differ from other dialers?](https://www.g2.com/discussions/phoneburner-compared) - 1 comment, 2 upvotes
  - [How do you stop calls from breaking up?](https://www.g2.com/discussions/how-do-you-stop-calls-from-breaking-up) - 1 comment, 1 upvote
  - [What kind of reporting does PhoneBurner offer?](https://www.g2.com/discussions/what-kind-of-reporting-does-phoneburner-offer) - 1 comment, 1 upvote
  - [Does PhoneBurner have 1-click voicemails?](https://www.g2.com/discussions/does-phoneburner-have-1-click-voicemails) - 1 comment, 1 upvote
  - [How many calls can I get through in an hour?](https://www.g2.com/discussions/how-many-calls-can-i-get-through-in-an-hour) - 1 comment, 1 upvote

- [View PhoneBurner pricing details and edition comparison](https://www.g2.com/products/phoneburner/reviews?filters%5Bnps_score%5D=5&page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-14+08%3A40%3A33+-0500&secure%5Bsession_id%5D=98cc3c1c-3412-4d30-bcce-7c4e93553144&secure%5Btoken%5D=e3204107b294745ab709e33ec5e8e68961fdbf63566de54ac8a4cf59d9633963&format=llm_user)
## PhoneBurner Integrations
  - [CallBlitz](https://www.g2.com/products/callblitz/reviews)
  - [Clay](https://www.g2.com/products/clay-clay/reviews)
  - [HighLevel](https://www.g2.com/products/highlevel/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Integrately](https://www.g2.com/products/integrately/reviews)
  - [Outreach](https://www.g2.com/products/outreach/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [SugarCRM Solution Suite](https://www.g2.com/products/sugarcrm-solution-suite/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## PhoneBurner Features
**Dialing Options**
- Preview Dialing
- Progressive Dialing
- Predictive Dialing

**Agentic AI - Salesforce AppExchange Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Email Tracking**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Outbound Call Tracking**
- Autonomous Task Execution
- Natural Language Interaction

**Calling**
- Record Calls
- Generate Location
- Call Types
- Click-to-Call
- Auto Dialer

**Analytics**
- Link Activity
- Attachment Activity

**Agent Tools**
- Whisper Coaching 
- Callback Scheduling 
- Call Recording 
- Real-Time Data
- Live Chat
- Call Scheduling

**Contacts**
- Personalization
- Information Locater
- Record Prospect Data
- Contact Management

**Customizations**
- Email Platform Integration
- Email Scheduling
- Templates
- Third-Party Integrations

**Automation**
- Interactive Voice Response (IVR)
- Call Scrubbing

**Generative AI**
- Generative AI

**Additional Functionality**
- Contact Management
- Email Marketing
- Drag & Drop
- Drip Campaigns
- Workflow Management
- Customizable Fields
- Monitoring
- CRM
- Team Management
- Click Tracking
- Subscription Management
- Activity Dashboard
- API
- Location Tracking
- Customer Segmentation
- Geolocation
- Customizable Branding
- Activity Tracking
- Data Import/Export
- Mailing List Management
- Campaign Management
- Email Management
- Audience Targeting
- Reporting/Analytics
- AI Copilot
- Email Distribution
- Email Reminders
- Autoresponders
- Engagement Tracking
- Event Triggered Actions

**Insights**
- Notes
- Daily Summary
- Automated Voicemails
- Automated Emails
- Sorts Prospects
- Automated Note Taking
- AI/Machine Learning

**Agentic AI - Auto Dialer**
- Autonomous Task Execution
- Cross-system Integration
- Third-Party Integrations
- Computer Telephony Integration

**Additional Functionality**
- Meeting Management
- AI Copilot
- Reminders
- Recommendations
- Lead Distribution
- Workflow Management
- Performance Management
- Dashboard
- Email Management
- Lead Management
- Activity Tracking
- Email Templates
- Third-Party Integrations
- Customizable Fields
- Sales Pipeline Management
- Generative AI
- Automatic Call Distribution
- Call Monitoring
- Lead Capture
- Deal Management
- Call List Management
- Multi-Channel Communication
- Call Recording
- For Contact Centers
- CRM
- Data Management
- Calendar Management
- Chat/Messaging
- Lead Qualification
- API
- Task Management
- Interaction Tracking
- Reporting & Statistics

**AI Capabilities - Auto Dialer**
- Call Prioritization and List Optimization
- Compliance Monitoring
- Speech Analytics and Sentiment Analysis
- Call Monitoring
- Real-Time Monitoring
- Reporting/Analytics
- Text to Speech

**Additional Functionality**
- AI Copilot
- Activity Tracking
- Call Routing
- Call Scripting
- Contact Management
- Power Dialer
- Preview Dialer
- Auto-Dialer
- Call Tracking
- Real-Time Reporting
- Customer Database
- Lead Management
- Predictive Dialer
- Call Center Management
- Integrations Management
- Activity Dashboard
- Automatic Call Distribution
- Campaign Management
- Generative AI
- Interaction Tracking
- Caller ID
- Call Transfer
- Call Disposition
- Voice Mail
- Chat/Messaging
- Automatic Outbound Dialer
- Call Reporting
- API
- Contact Database
- Lead Capture
- CRM
- Call List Management
- Progressive Dialer
- Campaign Specific Caller ID
- List Management
- Customizable Fields
- AI/Machine Learning
- Reporting & Statistics
- Multi-Channel Communication
- Alerts/Notifications
- Multi-Campaign
- Workflow Management
- Call Logging
- Lead Distribution
- Queue Management
- Inbound Call Center
- For Sales Teams/Organizations
- Data Security
- Outbound Call Center
- Performance Management
- Compliance Management
- Mobile Access
- Email Management

## Top PhoneBurner Alternatives
  - [Orum](https://www.g2.com/products/orum/reviews) - 4.6/5.0 (1,074 reviews)
  - [Kixie PowerCall &amp; SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - 4.8/5.0 (853 reviews)
  - [CallTools](https://www.g2.com/products/calltools/reviews) - 4.8/5.0 (75 reviews)

