--- title: Phone2 Reviews meta_title: 'Phone2 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how Phone2 works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 14 scale: '5' date_modified: '2026-08-07' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Phone2 Reviews **Vendor:** Phone2 **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.0/5.0 **Total Reviews:** 14 ## About Phone2 Trusted by 11,000+ businesses, Phone2 brings your team's calls, texts, and contacts into one app — so you never miss a customer and always look professional. One number your whole team can share. Everyone calls and texts from the same business line. Shared inboxes, internal notes, and full conversation history give your team the context to respond fast — without asking customers to repeat themselves. Never miss another call. Phone2's AI receptionist answers 24/7, captures caller details, and routes to the right person instantly. When your team is busy, AI handles it. When they're free, calls come straight through. Set up in minutes, not days. Download the app, pick a number, invite your team — you're live. No hardware, no IT, no contracts. Works on iPhone, Android, Mac, and desktop. Grow without growing pains. From solo contractors to 50-person sales floors, Phone2 scales with you. Add team members, numbers, and call routing as you grow — without switching systems or losing a single conversation. With Phone2, it's never been easier to answer every call, close more deals, and give your customers the responsiveness they expect — starting at just $10/month. ## Phone2 Pros & Cons **What users dislike:** - Users report **unethical sales practices** with Phone2, experiencing unfulfilled promises and a lack of support when issues arise. (2 reviews) - Users report **poor account management** with Phone2, highlighting unresolved support issues and non-functional features disrupting operations. (1 reviews) - Users report persistent **billing issues** with Phone2, receiving no responses and unresolved problems impacting their experience. (1 reviews) - Users report frequent **call disconnections** and poor support, resulting in disrupted operations and unresolved issues. (1 reviews) - Users report **call reliability issues** that hinder their communication experience and overall app functionality. (1 reviews) - Users report **poor customer service** with Phone2, facing unanswered support requests and unresolved critical issues. (1 reviews) - Users face **limited features** with Phone2, as many promised functionalities and integrations do not work effectively. (1 reviews) - Performance Issues (1 reviews) - Settings Issues (1 reviews) - Upgrade Issues (1 reviews) ## Phone2 Reviews ### 1. Versatile, Modern UI, and Excellent Value with Phone2 **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick J. | Owner / Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Phone2?** What I like about Phone 2 is how versatile it is: I can use the web app on my computer or the iOS app on my phone, and I can also have multiple phone numbers. The user interface feels modern and is easy to navigate. I appreciate that they continue to develop the product and keep adding new features and integrations. The price is much lower than what I was paying with my previous provider, and the performance and service have been excellent. Support is only available via chat and email, but they’ve been able to assist me every time I’ve reached out. Going forward, I’m looking forward to future AI features, since most applications have been moving in that direction. **What do you dislike about Phone2?** I wish Phone2 had a windows pc application instead of always using the web browser. I also wish there were more integrations. **What problems is Phone2 solving and how is that benefiting you?** Phone2 has saved me a tremendous amount of money compared to what I was paying with my previous provider. ### 2. Easy to Use, Great Value, and Helpful Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Juan Pablo R. | Ophtalmic Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Phone2?** So easy to use at a good cost and very helpful customer service **What do you dislike about Phone2?** Nothing in particular stands out from the services I’ve acquired. I do wish the basic option included SMS sending, not just receiving. I’m not very familiar with the service’s AI capabilities, but it performs excellently for what I use it for. I noticed that integrations are available as well, although I’m not familiar with how those work. I also think the desktop platform could look a bit more modern, and there could be a clearer distinction between users and members. **What problems is Phone2 solving and how is that benefiting you?** Being able to make calls from a US number and receive text messages has made it possible for me to live abroad while still running my US-based business. ### 3. Exceptional Support Made 10DLC Registration Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Phone2?** What stands out the most is their exceptional customer support. The team was always responsive, professional, and genuinely willing to help. They guided us through the entire 10DLC registration process with patience and clear communication, making a complex process much easier. The platform itself is easy to use, reliable, and backed by a team that truly cares about its customers. **What do you dislike about Phone2?** So far, we have not experienced any significant drawbacks. Everything has worked well, and the support team has been excellent whenever we needed assistance. **What problems is Phone2 solving and how is that benefiting you?** Phone2 provides us with a reliable business phone and SMS solution, along with a centralized management system for all users and call recordings. Having everything managed in one place makes our daily operations much more organized and efficient, while helping us communicate professionally with our customers. ### 4. Clear Calls, Can Get Codes, and Great Overall Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Phone2?** I like that I can get a code from bank, platform or website that requires a place to send one. It is also plenty clear audio when talking to someone on the phone. Good service. I also like that I could choose my phone number. **What do you dislike about Phone2?** I don't have any complaints. I'm very happy with the service! **What problems is Phone2 solving and how is that benefiting you?** It is making it possible for me to receive codes from the bank, google, facebook, and other platforms. When traveling overseas, this means I don't have to get an international phone to get those codes. That was my biggest problem before I got Phone2. ### 5. Easy to Use, Helpful Voicemail Option,easy bank app verification **Rating:** 5.0/5.0 stars **Reviewed by:** Krisztián K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Phone2?** Easy to use and the voicmail option is very helpfull. **What do you dislike about Phone2?** Somethimes disconect automatically, when i use on android to call. **What problems is Phone2 solving and how is that benefiting you?** This app im using in my comapny,and is help me a lot to talk to my bank and make a verification with bank app. ### 6. Streamlined Our Legal Operations with Phone2 **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2026 **What do you like best about Phone2?** I like that Phone2 allows us to have multiple phone numbers inside the same account or workspace, which is really helpful as we're expanding our offices. We have an office in Los Angeles and we're soon opening in Las Vegas, so being able to quickly obtain a local number in just a few clicks is great for our phone-heavy operations. Also, the initial setup of Phone2 was very easy and quick, taking only about five to ten minutes, after which I was able to immediately start inviting our paralegals. **What do you dislike about Phone2?** Earlier, the mobile apps were not fantastic. **What problems is Phone2 solving and how is that benefiting you?** Phone2 streamlines internal messaging and call management, eliminating silos and forwarding call records or recordings between team members. It efficiently handles multiple departments, aiding our legal practice by connecting paralegals and clients seamlessly. ### 7. Easy to Sign Up and Use, Great Conversation Tracking. **Rating:** 5.0/5.0 stars **Reviewed by:** Butch L. | Beer Guide & Publican, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2026 **What do you like best about Phone2?** The ease of signing up and use. It also keeps track of my conversations. **What do you dislike about Phone2?** It sometimes just drops out. Connections can be a little less than desired. You need international calls not just US and Canada. **What problems is Phone2 solving and how is that benefiting you?** Phone2 still has not addressed call to other countries like I was told when I signed up. ### 8. Makes Calling Prospects Easier and More Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Vener Marion A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Phone2?** it let's us call our prospects easier and as per my specialists they find it really convenient **What do you dislike about Phone2?** not totally disliked but more of hoping for improvement like having an auto dialer per se **What problems is Phone2 solving and how is that benefiting you?** it let's us connect with our prospects much easier ### 9. Seamless Access Across Devices, Always Available **Rating:** 5.0/5.0 stars **Reviewed by:** Alex R. | Member, National Drinking Water Advisory Council, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Phone2?** I can use it on my cell, my PC, or my laptop, and everything is always available to me. **What do you dislike about Phone2?** It took me a little while to get the hang of it, but otherwise, I love it! **What problems is Phone2 solving and how is that benefiting you?** Better communication with multiple customers at once ## Phone2 Discussions - [Phone2: How do you handle adding new numbers or making one-time calls efficiently?](https://www.g2.com/discussions/phone2-how-do-you-handle-adding-new-numbers-or-making-one-time-calls-efficiently) - [View Phone2 pricing details and edition comparison](https://www.g2.com/products/phone2-phone2/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+05%3A06%3A18+-0500&secure%5Bsession_id%5D=c93489df-a1eb-4f99-a556-0b0a37aedf26&secure%5Btoken%5D=491d4bfccb79af6650e65f26c447f77ce073c8c0a4f0d715d1bfcf86c837b718&format=llm_user) ## Phone2 Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top Phone2 Alternatives - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,364 reviews) - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,026 reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) - 4.7/5.0 (3,376 reviews)