PhixFlow Reviews (14)

Reviews

PhixFlow Reviews (14)

4.5
14 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendliness and responsive support of PhixFlow, highlighting its ability to integrate diverse data sources with ease. Many appreciate the platform's flexibility and the personalized experience provided by the support team, which helps in solving complex business problems. However, some users note that the reporting features could be more intuitive.

Pros & Cons

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Verified User in Telecommunications
CT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
More Options
"PHIXFLOW developed a number customer churn models to inform and help shape our retention strategy"
4.5/5
What do you like best about PhixFlow?

Capacity to deliver analytical output on time and application of an automated data platform to that delivers insight in an easy to digest format Review collected by and hosted on G2.com.

What do you dislike about PhixFlow?

Data platform whilst robust requires significant training for beginners. Review collected by and hosted on G2.com.

Response from Lee Smith of PhixFlow
Editedit

Thank you for your review of PhixFlow. Your feedback helps us to make improvements to our platform and our User Experience team, alongside the development team, are working hard on making improvements to make PhixFlow more intuitive for inexperienced users. This new release, due later this year, will provide users with a simpler interface with contextual help guiding the user through the process of building apps, significantly reducing the need for initial training.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
More Options
"Intuitive solutions for complex processes"
5/5
What do you like best about PhixFlow?

The GUI is incredibly friendly and easy to use. With just an elementary level of coding skill, you can create models and data flows with ease. Review collected by and hosted on G2.com.

What do you dislike about PhixFlow?

Occasionally you'll come across a minor bug which is non-disruptive as PhixFlow is very quick to develop a fix or recommend a workaround. Review collected by and hosted on G2.com.

Response from Lee Smith of PhixFlow
Editedit

Thanks so much for your kind words in your review of PhixFlow. Our consultancy, development and support teams are always looking at ways to improve the experience for our customers, and this feedback is invaluable.

DB
David B.
Principal
Enterprise (> 1000 emp.)
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"Amazing Customer Service"
5/5
What do you like best about PhixFlow?

Going the extra mile, acting on feedback Review collected by and hosted on G2.com.

What do you dislike about PhixFlow?

nothing, they showed great empathy when understanding our problem statement and possible options to resolution Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
More Options
"Phixflow user experience"
5/5
What do you like best about PhixFlow?

The user-friendliness and capabilities of the tool to provide us with the correct results in spite of the challenging requirements. Review collected by and hosted on G2.com.

What do you dislike about PhixFlow?

The user interface could be updated to look and feel better. Review collected by and hosted on G2.com.