RA
Randy A.
Mid-Market (51-1000 emp.)
"IT Dept use it for employee cyber awareness and training"
5/5
What do you like best about PhishingBox?

Trains end users to be mindful of bad actor tactics and how to recognize phishing emails Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

Nothing. I have set up campaigns and worked with end user education Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Thank you, Randy. If you need any assistance in the future, let us know!

Brenden S.
BS
Brenden S.
Sales
Small-Business (50 or fewer emp.)
"Simple UI, Easy to create campaigns, achieving excellent results"
4.5/5
What do you like best about PhishingBox?

The simplicity of setup. It's very easy to setup a campaign for a client(s). There support is also very helpful, spending time with me going over the finer details and explaining how it works. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

Reporting the results to my clients could be a little easier. It's not difficult, however, it is time consuming if you run a campaign against a group of clients. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Thank you for your insight. If you’re interested in particular reporting features, like setting up email notifications to clients upon campaign completion, we can certainly assist!

JH
Jeremy H.
Mid-Market (51-1000 emp.)
"Solid product"
4/5
What do you like best about PhishingBox?

The email campaign functionality is flexible.

Ability to use SSO

Integration with Litmos with their custom training modules.

Their documentation/how-to articles is pretty thorough. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

The plugin is less reliable than the previous vendor we were with. It doesn't work in Outlook 2019 (throws an error). The score it gives emails is 100% useless.

Their admin portal is organized in a way that is needlessly confusing. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Thank you for the feedback, Jeremy. Our product team is always looking to improve the user experience. Our support team can assist with the KillPhish scan and report feature.

Francis Roosevelt A.
FA
Francis Roosevelt A.
Cyber Security Consultant & Systems and Network Engineer
Mid-Market (51-1000 emp.)
"Best phishing Simulator and eLearning Platform"
5/5
What do you like best about PhishingBox?

About how easy it is to set up the simulation for employees. And allow Microsoft 365 bypass to allow users to receive the phishing tests. They have real world phishing templates and if a user is hooked, a specific training can be issued for the user to complete Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

Nothing so far. Only if they can allow for buying for specific usage periods apart from the annual subscription! Because it's not practical to run phishing simulations throughout the year. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Hi Francis. Thank you for your feedback. Glad the platform is hitting your expectations. Let your account executive know if we can provide any additional support or needs!

Sarah M.
SM
Sarah M.
Account Executive
Small-Business (50 or fewer emp.)
"easy to use"
5/5
What do you like best about PhishingBox?

Phishing box is very user friendly. I signed in and found my way around the software with ease. I like how i can email the report right from this window. I use it frequently so I need to be quick and efficient to get my work done. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

I wish it would email it to me with the account I am phishing so I dont have to re lable everything, especially if I am dealing with multiple accounts. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Sarah, thank you for your feedback.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"PhishingBox Review"
4/5
What do you like best about PhishingBox?

Ease of making templates and its easy to understand UI. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

It doesn't have preview page of how Phishing template would look like when someone will receive it.

Also I don't know if the feature exists but if it doesn't I would like to see details of people in groups, i.e, their should be category to view users based on actions they did on receiving phishing mail. I sometimes need to see consolidated list of users who only clicked, the ones who reported etc. Now I just search for user names and see what all actions they did but it is not ideal. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Our support team can absolutely assist with your feature questions and show you how to execute your desired tasks. You can coordinate via the chat function within the portal itself or via support@phishingbox.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Many features not available elseware"
4/5
What do you like best about PhishingBox?

The number one best feature we use with phishingbox is the ability to schedule certain numbers of emails over a given amount of time. ie 50 emails per hour etc. The other phishing training products we looked at could not do this. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

Communication about broken functionality can be lacking. They need a status.phishingbox.com that tracks issues and allows you to know their resolution progress. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Thank you for the feedback and helping us continuously improve to meet our customers' needs!

ZT
Zack T.
Sales Engineer
Small-Business (50 or fewer emp.)
"Great, affordable solution with helpful support team"
5/5
What do you like best about PhishingBox?

Clean and modern interface. Much simpler to use than its competitor KnowB4. Support documents are well detailed and the support team is very helpful. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

At this time I do not have any issues with the platform. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

We always like seeing customers using the platform with ease, Zack. If you need any additional assistance, just let our team know and we'll get on it!

SC
Scott C.
Mid-Market (51-1000 emp.)
"Phishing Campaigns Simplified for the Systems Administrator"
4.5/5
What do you like best about PhishingBox?

Its plug and play, out-of-the-box functionality.We usually setup a campaign within 15 minutes and immediately get results. The simplicity of it all is great! Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

The training is not very intuitive. There are times when the stakeholders are not required to go through the training after clicking on the link within the email. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Scott, our support team can assist with ensuring the failure progression for testing is properly structured. Drop us a line in the platform, via email, or give us a call at 1-877-634-6847.

Ervin B.
EB
Ervin B.
Associate Principal, CADD Manager
Mid-Market (51-1000 emp.)
"Great way to keep people on their toes"
5/5
What do you like best about PhishingBox?

Phisbox was easy to implement and test on whatever schedule you set. Many of the test are tricky, however if the recipient takes a moment they can figure out they are being tested. Great way to test reading with comprehension Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

Nothing negative to say. I'm not certain how often templates are updated, but there apears to be enough variety for my quarterly tests. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Hi Ervin! Our template creation team adds new threat themes regularly to stay current with real-world schemes attacking users. Be sure to check out our training emails and additional training content to bolster cybersecurity awareness education among staff!