Micah K.
MK
Micah K.
Small-Business (50 or fewer emp.)
"Preparing our clients for real world bad actors"
4/5
What do you like best about PhishingBox?

PhishingBox allows us to simulate real situations without any of the risk, it gives people the practical experience that can save your company. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

The price could be lower, cost is always a concern. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Thank you for your insight, Micah. Be sure to check out our new security training tool platform, SecurityTips.com, to bolster your training efforts. Our FREE version is available now and ready to complement your paid PhishingBox plan.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Easily Automated Phishing Testing/Reporting"
4.5/5
What do you like best about PhishingBox?

In my current position I am responsible for running our monthly phishing testing and Phishingbox has been an awesome tool in user awareness training. With the ease of use in creating, distributin and training I couldn't reccomend Phishingbox any higher. We have the service connected to Google Workspace for group creation and tracking of success/failure, we could definitely be taking this even further and use it for training targeting but currently run a training template on every fail. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

Sometimes the UI can be a little clunky but overall it wouldn't deter me from using the service. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Thank you for the feedback. Our development team is always looking to optimize the user experience.

DD
David D.
Chief Information Officer
Mid-Market (51-1000 emp.)
"Solid platform for the price"
4.5/5
What do you like best about PhishingBox?

PhishingBox gives us the ability to test and train our users on different attacks. Running a new compaign every week or so gives the users lots of muscle memory in seeing what might be bad. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

I wish it had addtional levels of training based on the links that the user might click. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Appreciate your time, David. Let your account executive or our customer success and support teams know if you need assistance or have questions about available content!

Kevin M.
KM
Kevin M.
Mid-Market (51-1000 emp.)
"Easy enough for beginners, complex enough for power users"
3.5/5
What do you like best about PhishingBox?

I like that PhishingBox makes it easy to get deep insights into the testing results. Being able to drill into exactly which users were phished and even the emails they opened enabled us to create increasingly nuanced phishing campaigns. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

I thought it was fairly hard to start from scratch. I wanted to import a large number of email templates into a campaign, but it seemed like the bulk operations I wanted were unavailable. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Hi Kevin! Thank you for your feedback. We're always looking for user experience input to continue to improve the platform and make it as easy as possible to train teams.

Chris J.
CJ
Chris J.
Mid-Market (51-1000 emp.)
"Great for Cybersecurity training and campaigns"
4.5/5
What do you like best about PhishingBox?

Custmer service has been very helpful with setup and implementation, as well as ongoing support if you have questions or issues on setting up a new campaign. Lots of options for email and phishihng campaigns compared to competitors. Also large variety of training for IT compliance or failed "clicks" on campaigns. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

GUI can sometimes get a little hard to work through. Some items might get lost in the suace, but thankfully their KB systems helps work through these issues. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Thank you for the feedback, Chris! If you ever need any support, just give us a shout via the portal chat, email, or phone!

CC
Clark C.
Mid-Market (51-1000 emp.)
"Fantastic platform and quick and helpful support"
5/5
What do you like best about PhishingBox?

Easy-to-use platform, responsive and helpful support, they also listen to our feedback and implement recommended changes in a timely fashion. I like that they are a smaller company that feels a lot more personable than some of the huge ones I've worked with. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

They aren't quite as full-featured as some of the larger providers for phishing tests and training, but they are actively adding more features all the time, and many of the ones they lack at this point wouldn't be frequently used by us. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Clark, we appreciate the insight into your direct use of the platform and if any specific feature requests pop up you'd like to submit, simply utilize the hellonext feature request integration within the portal itself and we'll get it to the product team for review!

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"We manage hundreds of accounts with ease and great support"
5/5
What do you like best about PhishingBox?

PhihsingBox has an easy to use platform with a great dashboard right off the bat. I really like the ease and speed of producing reports that have useful easy to read information.

The support we have received has been hands down some of the best, timely and efficient help. Not much to complain about, if you can't build or edit a template, help is right there and the flexability with templates is spot on. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

KillPhish, great concept but so far everyone I have roled it out to , we have issues and it wont work. Clients have varied versions of Outlook limiting the ability to have a report button.

I would like to make some of the reports custmized. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Thank you for the feedback. If there are any specific report customization options you're looking for, please let us know via the feature recommendation tool inside the portal or reach out to your account executive!

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"PhishingBox makes testing and training easy"
5/5
What do you like best about PhishingBox?

Phishinbox has a comprehensive portal that really assists the user in creating meaningful tests that create meaningful results when it comes to phishing testing and training. Our workforce embraces this testing and with a slight bit of gamification we make it a fun exercise. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

It would be cool if Phishing box had a few more easy buttons. It is really simple to go setup a campaign but it would also be cool (and maybe I just haven't found it) to be able to do a quick campaign based on prompts like in an AI bot. Something like, I would like to send a phishing test to all employees over the next 10 days that targets them based on t-mobile scams. And then phishingbox just goes to work for me. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Thank you for the feedback. We're always looking to add new features!

RG
Randy G.
Mid-Market (51-1000 emp.)
"Easy to use with awesome support."
5/5
What do you like best about PhishingBox?

The ease of use, detailed guide and technical support coupled with awesome email templates make this a great solution. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

Sometimes there is some confusion when making exclusions the documentation fails to explain. Also, the "when clicked" automatic enrollment could be explained better. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Thank you for the direct insight, Randy. Our product team is always looking to improve the user experience and feedback is crucial to that progression.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"PhishingBox: The Frontline of Cybersecurity Training"
5/5
What do you like best about PhishingBox?

In my experience with PhishingBox, what I appreciated most was its ease of use. The process of creating and launching phishing simulation campaigns was refreshingly straightforward, making it user-friendly even for those of us not deeply immersed in cybersecurity.

The wide variety of educational templates was another standout feature, as it allowed us to test our team against diverse real-life phishing scenarios. This breadth of templates increased our preparedness for actual incidents.

Post-campaign, PhishingBox provided comprehensive reporting on how each member of our team responded, allowing us to identify the areas where more training was needed. I also noticed that they continuously update their simulations to keep up with the latest trends in phishing attacks. This ongoing relevance ensured that we were always training against the most recent threats.

From a financial perspective, PhishingBox was a clear winner. Compared to the potential cost of a real phishing attack, investing in this tool was a no-brainer. It provided robust cybersecurity defense at a reasonable cost.

Perhaps my favorite feature was the training integration. PhishingBox didn't just identify the employees who fell for the simulated phishing attack; it also provided immediate training. This allowed us to educate our team members on the spot about the mistakes they made, effectively turning a vulnerability into a learning opportunity.

Overall, my journey with PhishingBox was extremely positive, and I found it to be a powerful tool in the frontline of cybersecurity training. Review collected by and hosted on G2.com.

What do you dislike about PhishingBox?

In using PhishingBox, I found just a couple of slight inconveniences. Firstly, I noticed that the interface, while generally intuitive, could use a bit of polishing. A more modern, sleek design would have made my interaction with the tool even more pleasant.

Secondly, the sheer variety of phishing simulation templates was at times a bit overwhelming. Perhaps an additional filtering option or categorization could make this extensive library easier to navigate.

Lastly, the reports, while very detailed and comprehensive, were quite straightforward in presentation. It would have been a nice touch to have the option of more colorful or visually engaging representations of the data.

Again, these are very minor points. None of them significantly detracted from my overall positive experience with PhishingBox as a cybersecurity training tool. Review collected by and hosted on G2.com.

Response from Alex Risen of PhishingBox

Thank you for the detailed feedback! Our team is always looking for direct user insight to continue to improve the platform and UX/UI.