--- title: Phin Security Awareness Training Reviews meta\_title: 'Phin Security Awareness Training Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how Phin Security Awareness Training works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 13 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- ### Phin Security Awareness Training Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **fantastic customer support** from Phin, noting their personalized and prompt service. [(1 mentions)](https://www.g2.com/products/phin-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1491119&qs=pros-and-cons#reviews) Users commend Phin for their **fantastic customer support** , delivering quick, personalized service that truly cares about clients. [(1 mentions)](https://www.g2.com/products/phin-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=2303734&qs=pros-and-cons#reviews) Users commend Phin for their **exceptional professionalism** , highlighting personalized support and genuine dedication to service. [(1 mentions)](https://www.g2.com/products/phin-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1491003&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Phin Security Awareness Training ##### 1. Customer Support Users appreciate the **fantastic customer support** from Phin, noting their personalized and prompt service. [ See 1 mentions ](https://www.g2.com/products/phin-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1491119&qs=pros-and-cons#reviews) See Related User Reviews ![Bella R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bella R.") BR Bella R. Small-Business (50 or fewer emp.) 5.0/5 "10/10 Customer Support" What do you like about Phin Security Awareness Training? Phin's team is fantastic. Within minutes of filling out their online form, one of their team members called with personalized recommendations for my c ##### 2. Helpful Users commend Phin for their **fantastic customer support** , delivering quick, personalized service that truly cares about clients. [ See 1 mentions ](https://www.g2.com/products/phin-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=2303734&qs=pros-and-cons#reviews) See Related User Reviews ![Bella R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bella R.") BR Bella R. Small-Business (50 or fewer emp.) 5.0/5 "10/10 Customer Support" What do you like about Phin Security Awareness Training? Phin's team is fantastic. Within minutes of filling out their online form, one of their team members called with personalized recommendations for my c ##### 3. Professionalism Users commend Phin for their **exceptional professionalism** , highlighting personalized support and genuine dedication to service. [ See 1 mentions ](https://www.g2.com/products/phin-security-awareness-training/reviews?filters%5Bsentiment_snippet%5D=1491003&qs=pros-and-cons#reviews) See Related User Reviews ![Bella R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bella R.") BR Bella R. Small-Business (50 or fewer emp.) 5.0/5 "10/10 Customer Support" What do you like about Phin Security Awareness Training? Phin's team is fantastic. Within minutes of filling out their online form, one of their team members called with personalized recommendations for my c ## Top-Rated Alternatives [ ![KnowBe4 Security Awareness Training](https://images.g2crowd.com/uploads/product/hd_favicon/ca583a13a4f1ea7f707ab2216bbf7b23/knowbe4-security-awareness-training.svg "KnowBe4 Security Awareness Training") KnowBe4 Security Awareness Training 4.6/5(2,388) ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) [ ![usecure](https://images.g2crowd.com/uploads/product/hd_favicon/1db755d670f93a8902590264cd27db72/usecure.svg "usecure") usecure 4.6/5(330) ](https://www.g2.com/products/usecure/reviews) [ ![NINJIO Security Awareness](https://images.g2crowd.com/uploads/product/hd_favicon/d6b2a989d2e77a825ba016ba9bd19c11/ninjio-security-awareness.svg "NINJIO Security Awareness") NINJIO Security Awareness 4.8/5(388) ](https://www.g2.com/products/ninjio-security-awareness/reviews) [ View All Alternatives ](https://www.g2.com/products/phin-security-awareness-training/competitors/alternatives) AS Ali S. Mid-Market (51-1000 emp.) 9/8/2023 "Very easy and efficient" 5/5 What do you like best about Phin Security Awareness Training? The onboarding process was easy and fast. It is very great for billing and accuracy of users with the direct connection to 365. The direct delivery is great too. Review collected by and hosted on G2.com. What do you dislike about Phin Security Awareness Training? The automated reporting hasn't been as reliable as I would hope for. Some companies randomly request and then we have to manually send them. Review collected by and hosted on G2.com. What problems is Phin Security Awareness Training solving and how is that benefiting you? Because it is a set it and forget it platform it frees up a lot of my time, especially running reports and enrolling users in campaigns. I am now free to do other admin things and trust the product to do work for me. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Graham W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Graham W.") GW Graham W. Support Lead Small-Business (50 or fewer emp.) 9/12/2023 "The Future of Security Awareness Training" 5/5 What do you like best about Phin Security Awareness Training? User friendly, ease of setup. Set it and forget. I love the learning moment and that users aren't shamed for clicking a phishing test. Review collected by and hosted on G2.com. What do you dislike about Phin Security Awareness Training? No complaints thus far. The platform has continued to improve since we came onboard. Review collected by and hosted on G2.com. What problems is Phin Security Awareness Training solving and how is that benefiting you? Phin meets the security training requirements that many of our clients have. From an admin stand point it couldn't be easier to configure. Love the graph api so we don't have to whitelist IP/addresses like other platforms. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Matt C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt C.") MC Matt C. Manager, Cybersecurity Services Small-Business (50 or fewer emp.) 8/31/2023 "Phin is the GOAT of Security Awareness Training for SMB/E's!" 4.5/5 What do you like best about Phin Security Awareness Training? Phin makes SAT and phishing simulation so easy, a caveman could do it! Seriously, it takes minutes to configure and is almost set-it and forget it. Highly recommend every MSP take a look! Review collected by and hosted on G2.com. What do you dislike about Phin Security Awareness Training? I think dislike is a strong word, but I do think the console and reporting could use some maturing. Review collected by and hosted on G2.com. What problems is Phin Security Awareness Training solving and how is that benefiting you? Phin helps us streamling SAT and phishing simulation in a way that takes very little time for us to configure and manage. Review collected by and hosted on G2.com. 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