--- title: PheedLoop Reviews meta_title: 'PheedLoop Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 321 reviews by the users' company size, role or industry to find out how PheedLoop works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 321 scale: '5' date_modified: '2026-08-04' parent_category: name: Event Management url: https://www.g2.com/categories/event-management --- # PheedLoop Reviews **Vendor:** PheedLoop **Category:** [Event Management Platforms](https://www.g2.com/categories/event-management-platforms) **Average Rating:** 4.8/5.0 **Total Reviews:** 321 ## About PheedLoop PheedLoop's all-in-one event management platform makes it easy for even the smallest teams to run big events. We proudly power thousands of association, corporate, academic & scientific events, tradeshows, expos and meetings around the world every year. Simplify event planning and power every stage of your event's lifecycle with one platform: From speaker, sponsor & exhibitor management, to registration, check-in & badge printing - to the industry's top rated mobile app that puts lead retrieval, session check-in and credit tracking, networking, attendee engagement, and more in the palm of your attendees' hands. Get advanced event analytics across your events' lifecycle that proves ROI to exhibitors, sponsors, and your team. Take advantage of in-house and on-site support, and integrated kiosk and printing hardware solutions that work seamlessly with your PheedLoop platform. Easily integrate with your CRMs, AMSs, and more. ## PheedLoop Pros & Cons **What users like:** - Users find **ease of use** in PheedLoop, particularly enjoying seamless integration and user-friendly webpage customization. (2 reviews) - Users value the **easy setup** of PheedLoop, simplifying integration with Zoom and user management. (2 reviews) - Users appreciate the **easy integration with Zoom** , simplifying user imports and enhancing virtual access for learners. (1 reviews) - Users value the **easy access** of PheedLoop, effortlessly integrating with Zoom and simplifying virtual participation. (1 reviews) - Users love the **easy creation** capabilities of PheedLoop, simplifying the process of adding images and elements to web pages. (1 reviews) - Easy Integrations (1 reviews) - Integrations (1 reviews) - Learning Ease (1 reviews) - Upload Ease (1 reviews) - Virtual Exhibitions (1 reviews) **What users dislike:** - Users find the **insufficient guidance** for onboarding a bit challenging due to limited awareness of PheedLoop. (1 reviews) - Users find that **integration with WordPress can be tricky** , leading to challenges in fully utilizing PheedLoop. (1 reviews) - Users find **registration issues** challenging as limited awareness complicates the onboarding process for newcomers. (1 reviews) ## PheedLoop Reviews ### 1. Great Online Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2021 **What do you like best about PheedLoop?** Everything is in one place. Participants do not need to click on to different links to access materials. **What do you dislike about PheedLoop?** Do not support multiple panel view in zoom webinar. **Recommendations to others considering PheedLoop:** Highly recommended! **What problems is PheedLoop solving and how is that benefiting you?** Able to host event virtually. ### 2. good experience so far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2021 **What do you like best about PheedLoop?** intuitive and good integration with other streaming options. simple pricing structure. **What do you dislike about PheedLoop?** relatively higher cost by using the meet & stream option **What problems is PheedLoop solving and how is that benefiting you?** preparing to organize an international symposium based on the PheedLoop platform. ### 3. Great user interface, integrations and customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about PheedLoop?** The stand out features which differ from their competitors are presence detection, networking groups, and their custom css branding features which enabled us to replicate the look and feel of our event website within the pheedloop platform. **What do you dislike about PheedLoop?** The reporting and communication features could be improved to cope with the complex demands of a large scale event and multinational exhibitors requiring full attendee information. **What problems is PheedLoop solving and how is that benefiting you?** Due to Covid we required an online event platform but didn't want to go down the route of 3D exhibition stands etc, Pheedloop fitted the bill perfectly for our tech event. ### 4. Fantastic, Easy to Use Event Management Platform for Academic Conferences **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2020 **What do you like best about PheedLoop?** The integrated dashboard and its ease of use is the best feature. **What do you dislike about PheedLoop?** Mass communication with attendees is a bit limited. **Recommendations to others considering PheedLoop:** Get a demonstration to see how quickly you can get set up. **What problems is PheedLoop solving and how is that benefiting you?** For us, it was all about saving time while organizing events. Academic conferences such as ours are often organized by graduate students, who have full time commitments elsewhere. As a result, it was necessary to find a platform that did it all, and Pheedloop has definitely exceeded our expectations. ### 5. A Flexible Platform with a Great Customer Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2020 **What do you like best about PheedLoop?** For any organization or association with limited resources, Pheedloop helps reduce the number of tasks needed for event management. **What do you dislike about PheedLoop?** From a design perspective, there are limitations in how the app or website can look, but this is a minor issue as Pheedloop provides good instructions and direction for artwork and dimensions. **What problems is PheedLoop solving and how is that benefiting you?** Having a fully integrated event management platform has reduced the number of tasks required of staff. This was our primary reason for moving to Pheedloop, and we were very happy. ### 6. Pheedloop made our first ever virtual event a success! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2020 **What do you like best about PheedLoop?** The Pheedloop platform was simple to use, aesthetically pleasing, and successfully helped to facilitate engagement with our guests. **What do you dislike about PheedLoop?** There was a bit of a learning curve and some limitations with web browsers and integrations. **What problems is PheedLoop solving and how is that benefiting you?** Turning a large in-person event virtual. There were definitely added benefits to this...reduced travel, ease of sharing contact information between attendees, real-time commenting during sessions, increased capacity for networking, and session recording archives. ### 7. Very impressed with virtual events platform & support services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2020 **What do you like best about PheedLoop?** Very quick responses, easy to use platform & excellent support resources **What do you dislike about PheedLoop?** no downsides uncovered to date, nothing to report here **What problems is PheedLoop solving and how is that benefiting you?** Pheedloop allowed for a quick transition from an in-person conference to a virtual event. We were able to set up & deploy our event website and registration page in less than 24 hours. ### 8. Pheedloop - **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about PheedLoop?** Consistency of the platform, product updates to match needs **What do you dislike about PheedLoop?** Simplify password (credentials) management **Recommendations to others considering PheedLoop:** Its been a great platform to move our face to face activities to an on-line experience. The ability of having a centralized list serv of participants have been valuable as well. **What problems is PheedLoop solving and how is that benefiting you?** Online and face to face events. 1800 + participant conference ### 9. Satisfied Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Suzanne B. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2020 **What do you like best about PheedLoop?** The variety of options to select from, when creating an event. **What do you dislike about PheedLoop?** Our organization wants to use their own accounting software, but we integrated it. **Recommendations to others considering PheedLoop:** Great company to work with. **What problems is PheedLoop solving and how is that benefiting you?** One platform - instead of three programs. Cost savings. ### 10. Exceptional software for Event Management, incrediable team of experts. **Rating:** 5.0/5.0 stars **Reviewed by:** Angela C. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2019 **What do you like best about PheedLoop?** Pheedloop has every tool available to successfully manage your registration, conference, or trade show. You can have it all in this one system from registration, speakers, sponsorship and exhibitors portals. You can send out event reminders, survey's to specific groups from speakers, attendees, sponsors, and exhibitors. Pheedloop will revolutionize the way you do events, and increase efficiencies. **What do you dislike about PheedLoop?** Pheedloop platform intially didn't meet all our requirements for our event, but they were quick to make changes to meet our needs. **What problems is PheedLoop solving and how is that benefiting you?** Pheedloop has increased our efficiencies, & communication with all our clients for our events. It's user friendly and the team is always available to assist when you have questions. They have also adapted their platform to meet the needs of our specific events, and made some last minute changes up to the day of our event. ### 11. An Impressively Intuitive Event Conference Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan P. | Communications & Events, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2018 **What do you like best about PheedLoop?** Apart from the impressive platform interface, the PheedLoop team has been great to work with. Their responsiveness and expertise make the planning process significantly easier. It is also clear that the platform itself has been carefully thought through and every consideration you could want in a platform is here. **What do you dislike about PheedLoop?** What I will say is that there is still growth taking place within the platform and it is constantly changing and becoming increasingly better everyday. This requires a bit of patience and it offers an opportunity to work with the PheedLoop team, who are very receptive to feedback. With that said, this platform is by far the best event platform I've used! **What problems is PheedLoop solving and how is that benefiting you?** Having a platform for events and conferences can be a tedious experience, but PheedLoop streamlines the process. One other bonus is that they don't just offer platform services - their registration kiosks is a huge benefit as well, which is something you don't see from other companies. ### 12. Amazing company to work with! Best customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Meaghan W. | Event & Division Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2018 **What do you like best about PheedLoop?** Over the past year of working very closely with the PheedLoop team, I couldn’t express enough how amazing their customer service is. There were many situations where I needed their assistance immediately and they would answer within that same day. PheedLoop’s registration platform has everything an event planner needs to smoothly run an event. Registration is the first point of view attendees see when they are interested in attending events and with all the amazing features PheedLoop has (ticketing, speaker portals, schedules, sponsor & Exhibitors – just to name a few) it is up to date with the latest and modern technology to satisfy our attendees needs. That being said, our association requested PheedLoop to personally build a feature that we required to have at our event, and with such a short notice they were able to build this feature from scratch and it worked wonderfully!! We are always excited to hear feature updates from PheedLoop **What do you dislike about PheedLoop?** Not much! The platform is great in all aspects and exceeded our expectations. One minor thing was our taxing complications, and within the hard work from the PheedLoop team we were able to solve the issue fast! **Recommendations to others considering PheedLoop:** Would hihgly recommend if you are looking to work with a great group of people with excellent customer service **What problems is PheedLoop solving and how is that benefiting you?** PheedLoop is wonderful when it comes to solving our business problems. The platform has made our lives much easier when planning our events and promoting out to our attendees. With the APP being connected to the registration site, this has made it much easier to take full use of conference APP’s at the events (the attendees love it!). The speaker, sponsor and exhibitor portals have made the process much smoother as an event planner to ensure we promote our partners on all our digital platforms. Would highly recommend PheedLoop!! ### 13. Empowering Event Managers with a valuable tool, continuous innovation and responsive support team **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasia S. | Marketing Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2018 **What do you like best about PheedLoop?** Over the years, I’ve had multiple discussions with Pheedloop regarding new features that would be helpful from an Event Manager’s perspective. They’ve taken this feedback and really built out the app over the past few years. It’s been really exciting to share in their journey, especially since they are a Canadian company based out of Toronto. With that said, I’d recommend a demo as the app can do way more than you’d think. Over the past two years, we’ve built our conference site and ticketing system through them, in addition to using their check-in system, which was incredibly fast and provided us with check-in data as we needed it. Their badge system also worked like a dream. We’ve had such a headache creating badges manually in the past, and they make it so easy. Pheedloop literally eliminated hours of frustration, which is the last thing you need just days before a conference. **What do you dislike about PheedLoop?** Whenever I've run into issues, they've been fairly minor and the Pheedloop team has always been able to roll out a fix within hours or minimal days. So, whatever I've disliked something, it hasn't really been an issue for too long. Our contact is definitely someone who listens to his customers and actions on feedback. Even once we are done with our website and registration setup, I’ll get random periodic emails from them simply checking in to make sure that everything is going well. They simply don’t rely on the “no news, is good news” theory, which is a real testament to the care and attention that they provide to their clients. **Recommendations to others considering PheedLoop:** Make sure to have someone walk through a demo with you. Their tool does so much more than you realize and it's constantly evolving. Every six months we sit down with them to do a walk through of new functionalitites that we want to integrate for the new years, and prior to our conference, we do the same as things change that fast. **What problems is PheedLoop solving and how is that benefiting you?** 1. Easy event website setup - For people with little to no technical web background, the Pheedloop interface is very easy to use. Like most things, you need to spend some time in the system going through the options, but you'll find that you can quickly and easily build a great looking conference website. 2. Easy ticketing system with the ability to create different registration processes for different types of delegates - We like to categorize our attendees as regular delegates, sponsors, and speakers. We require slightly different information from each category, and this is easily customizable in the Pheedloop platform. This year, we really loved that we received text notifications straight to our mobile phones when a speaker checked in. It helped us keep track of who had arrived, which gave us peace of mind, and also one less thing to worry about. 3. Affordability - We're a small organization who puts on one event per year. A lot of other event management solutions out there do not cater to organizations and events of our size. Unlike Pheedloop, they also offer limited functionality. Regardless of the size of the event, many of the same or similar challenges can be experienced, so we've always appreciated the fact that we have the ability to integrate new capabilities as our conference size grows. 4. We work in a niche industry, where many executives go to the same conferences. Last year we had two larger industry organizations come to ask to ask about Pheedloop, and we're happy to report that they are both now using their system as well. The major benefit of this is that the conference app at each conference offers a very similar experience, so that conference delegates don't need to re-learn how each conference app functions. 5. Helping speakers create more engaging presentations - Our speakers have really appreciated the ability that the polling functionality allows. They can interact with delegates, and by polling the audience, they also add more validity to their presentations as well, which creates presentations that have much more impact on the audience. **Official Response from George Wong:** > Wow, what a review! Thank you so much, Anastasia! It blows our minds when our customers feel so passionate about PheedLoop and are willing to invest this level of time and care to do things like write reviews. You are simply incredible, thank you very much. It has always been such a delight for our team to be of service to your events. People like yourself are the ones who succeed the most on our platform because you do what we like best, communicate. We pour an endless amount of time and energy into communicating with our users to understand what we can do to create a better platform for them. Nothing is more important. We're so glad you've found the wider feature-set PheedLoop offers to be useful, and we'll bet you've still only scratched the surface! We're all about helping event planners become event strategists by automating and de-centralizing so much of what goes into creating amazing event experiences, and creating software that works for you instead of the other way around. Thank you again, Anastasia. We look forward to being of service for your next event. ### 14. Most responsive organization I have ever worked with **Rating:** 5.0/5.0 stars **Reviewed by:** Carina C. | Marketing & Communications Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2018 **What do you like best about PheedLoop?** When I provide feedback regarding a new option or feature, without fail, Pheedloop has come through and been able to provide what I need. **What do you dislike about PheedLoop?** The new features they are constantly adding are amazing! I would love a Wiki or some other tool to help me keep up with everything. **Recommendations to others considering PheedLoop:** We looked at a number of event management systems and Pheedloop has all the features we were looking for and more at a lower cost than other systems. They are constantly improving the product and have the best customer service I have ever experienced. **What problems is PheedLoop solving and how is that benefiting you?** The proposal system, speaker, exhibitor and sponsor portals/management are huge timesavers. Also, our event is very focused on networking so having the app available for attendees to connect with each other before, during and after the event is another huge benefit. ### 15. Responsive, Functional, & Outstanding Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Laura N. | Member Services Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2018 **What do you like best about PheedLoop?** I was originally impressed by the pricing and feature model, and once we started using it for our conference planning, it was clear that there were regular updates and feature additions that were added to it. What was even more impressive was the fantastic customer service from the PheedLoop team. Our crew had a lot of questions, and the response time was phenomenal, the reps were friendly and helpful, and any issues were dealt with right away. That means a lot when planning an event! The back-end functionality is super clean and easy to use once things have been explained a bit. There are a ton of features that can be applied to a variety of events, and more being added all the time. The user-facing app is really intuitive, and having consistency between the web and mobile app made it easy to do a quick user tutorial at our event with no problem. **What do you dislike about PheedLoop?** Not a lot! I shared my thoughts with the PheedLoop team on our experiences, and indicated that both a change log for administrators and a stronger knowledge base area would be assets, but they are already on top of it! **What problems is PheedLoop solving and how is that benefiting you?** We were looking for a solution to streamline conference registration and interaction. We were a bit concerned about uptake of an app-centered approach with the crowd we serve, but we were pleasantly surprised by the number of people using it for a variety of purposes! **Official Response from George Wong:** > Dear Laura, thank you so very much for such a wonderful review! Our customers and event planners are everything for us. It's funny because we think we gain so much more from our customers than they gain from PheedLoop! This relationship is exactly what allows us to innovate and iterate so quickly. We have so much incredible technology coming out over the next few months. If you liked PheedLoop and your experience with us for your last event, just wait until you see what we've got in store! It was an absolute pleasure and honor to serve your event and team, and we greatly appreciate the time you've taken to write a review for us. ### 16. The best event planning app - Easy to use and affordable! **Rating:** 5.0/5.0 stars **Reviewed by:** Sadie G. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2018 **What do you like best about PheedLoop?** Pheedloop is a treasure to us! The team is extremely accommodating - they are always finding ways to make our requests a reality. We have done extensive research on event planning apps and this is by far the best, easy to use and affordable! **What do you dislike about PheedLoop?** Any issues with Pheedloop have been minor. The team at Pheedloop appreciates all feedback and are very quick to find a solution to any issues you may have. The platform is constantly growing and improving! **Recommendations to others considering PheedLoop:** This app is Canadian and the customer service is AMAZING! Questions are answered and support is provided typically within minutes. Pheedloop is a treasure to us and their team works hard to make every request a reality. We have done extensive research on event planning apps and this is by far the best, easy to use and affordable! **What problems is PheedLoop solving and how is that benefiting you?** Pheedloop has been an all-in-one event management platform for our annual conference. This is year two with this company and we love being able to register attendees, speakers and exhibitors, build our schedule, accept proposals and interact with attendees all in one place! They are always coming up with new ideas to engage folks, some we love and will initiate next year - such as a Scavenger Hunt. ### 17. Excellent All-in-One Event Management Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about PheedLoop?** Pheedloop played in integral role in the planning and execution of our conference. It streamlined the entire process from start to finish and was very easy to set up, and update as needed. Rahul was a tremendous help, he was always available for guidance and assistance with anything. The customer service at Pheedloop is incredible, and they are always looking for ways to help out. **What do you dislike about PheedLoop?** There is really nothing that Pheedloop can't do. And the team at Pheedloop are alway ready and willing to resolve and issues that may arise. There was nothing to dislike about the software or service. **Recommendations to others considering PheedLoop:** Try it out and see if it fits your requirements. The functionality and capabilities are what convinced me that Pheedloop was our only choice. **What problems is PheedLoop solving and how is that benefiting you?** Pheedloop was our all in one event management software for our conference. We used it to register attendees, build the conference schedule, accept proposals for speakers, manage our exhibitors and interaction with attendees through the app and communications functions. Having everything in one place made everything that much easier for planning and staying on track. **Official Response from George Wong:** > Hey there! Thanks for the amazing review, and we'll be sure to tell Rahul that you appreciated his help! Customer service is so important to us, and we're very pleased to hear you had a great experience. It's really awesome to hear all the different pieces PheedLoop helped you out with. It's funny you mention that there's nothing PheedLoop can't do. While that's super kind of you, here at PheedLoop we're always at the edge of our seats here excited about the next big game-changing feature or product we're going to launch. We can assure you, there's so much more PheedLoop can and will do :) We can't wait to power your next event! Thanks again for the review! ### 18. Amazing customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Nela K. | Event Producer, Events Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2018 **What do you like best about PheedLoop?** We love using Pheedloop for it's simplicity! Very user friendly, easy to set up and navigate from back AND from user end. Our conference attendees were not tech savy but had no problem to navigate through the app. The customer service and support is so amazing, easy to reach and responds to any issue/inquires right away! **What do you dislike about PheedLoop?** Anything we didn't like was communicated during the process and the team at Pheedloop addressed it right away. Their team was so flexible and so responsive!! **What problems is PheedLoop solving and how is that benefiting you?** We used Pheedloop for our client's conference website and mobile App and everyone loved it! **Official Response from George Wong:** > Hi Nela! So, so awesome to see you stop by and take the time to write a review. It means so much, and we're extremely grateful. We're huge fans of you and your amazing work. Really awesome to hear about your use-case and the systems PheedLoop was able to power. We really hope you'll try out some of the other amazing parts of the platform in the near future! Thanks again for the review, Nela! ### 19. Full featured, good value, excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin W. | Director of Communications & Technology, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2018 **What do you like best about PheedLoop?** Pheedloop is a full-featured event app for a great price. They are constantly adding new features and functionality. The provide excellent support and are very responsive to feedback and requests for help. **What do you dislike about PheedLoop?** There's not much I dislike about Pheedloop. I would like better integration between speaker portals and attendee portals, but I believe they are currently working on this. **What problems is PheedLoop solving and how is that benefiting you?** Digital version of conference schedule to eliminate need for printed program, ability for attendees to interact directly with each other, place for speakers to upload session files. **Official Response from George Wong:** > Hey Ben! It has been an absolute pleasure and delight serving your events. Thank you for the opportunity, and especially for taking the time to write this awesome review. You've really been a big part of PheedLoop's community, and product development. We really appreciate it. We do hope in the future you'll be able to use PheedLoop for much more than just the event app :) Here's to many more years of innovation and collaboration! ### 20. Good value and exceptionally responsive! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2018 **What do you like best about PheedLoop?** When it comes to customer service, the team at PheedLoop exceeded my expectations! They were so accommodating, patient, and responsive. It was our first time using an app at an institute-wide event, and Rahul and his team worked around the clock to ensure the user experience was efficient, easy to use and as professional looking as possible. Thank you! **What do you dislike about PheedLoop?** Very granular, but the majority of our attendees found the button to add/remove sessions was not intuitive (ie. it remains the same "+" sign if you are adding or removing, and doesn't provide warning prior to you removing a session from your schedule). This is something that, if we had more time, would have been rectified by the Pheedloop team. **What problems is PheedLoop solving and how is that benefiting you?** A professional platform for our first time ever using an App for an institute-event. **Official Response from George Wong:** > Hi there, thank you so much for leaving a review and acknowledging our dedicated team. We work around the clock to ensure the success of the events we power. We always like to say that we treat your attendees like they are our own. Thanks also for that very specific piece of feedback! We're excited to let you know that a recent update improved that aspect of the user experience, along with a lot more. Our platform offers so much more than simply an event app - the event app comprises about 5% of our technology. So, sometimes extremely specific details like the button you're referring to may not be something our engineers can prioritize immediately. For that reason, we are grateful for users like yourself who point them out to us so that we can continuously deliver perfection. Thank you again for your time, consideration, and business. We look forward to serving your next event! ### 21. Excellent Customer Service, very adaptable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2018 **What do you like best about PheedLoop?** The pheedloop system added immense value to our event, not only were we able to take advantage of the customized website and app but also we Pheedloop enabled us to engage with our audiences in a whole new level. We had used the live polling and Q/A feature during our event which worked seamlessly. The co founders were also able to help us customize the system based on our needs. **What do you dislike about PheedLoop?** Nothing much to dislike about the system. Maybe the U/X of the dashboard could be improved but I believe an update is already on its way. **What problems is PheedLoop solving and how is that benefiting you?** Increasing Attendance at our events Showcasing all the great work done by our exhibitors/ startups increasing attendee engagement **Official Response from George Wong:** > Hi there! Thank you so much for the review! We're so glad to hear you and your attendees had an awesome experience. We work very hard to ensure every single event running on our platform is extremely successful. That success doesn't start with great technology though, it starts with phenomenal customer service and communication. Thanks for the feedback, lots of incredible technology coming your way real soon! ## PheedLoop Discussions - [When offering both an in-person and virtual experience, how do you forecast in-person attendance with reasonable accuracy?](https://www.g2.com/discussions/when-offering-both-an-in-person-and-virtual-experience-how-do-you-forecast-in-person-attendance-with-reasonable-accuracy) - 1 comment, 1 upvote - [Is pheedloop coming up with more hydride format?](https://www.g2.com/discussions/46843-is-pheedloop-coming-up-with-more-hydride-format) - 2 comments, 1 upvote - [Is matchmaking available now?](https://www.g2.com/discussions/46603-is-matchmaking-available-now) - 1 comment, 1 upvote - [Is there a place were I can view each person who has registered each day/time.](https://www.g2.com/discussions/46587-is-there-a-place-were-i-can-view-each-person-who-has-registered-each-day-time) - 2 comments, 1 upvote - [Is there a place were I can view each person who has registered each day/time.](https://www.g2.com/discussions/46586-is-there-a-place-were-i-can-view-each-person-who-has-registered-each-day-time) - 1 comment, 1 upvote - [View PheedLoop pricing details and edition comparison](https://www.g2.com/products/pheedloop/reviews?page=7&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+07%3A19%3A29+-0500&secure%5Bsession_id%5D=4e85cf35-c990-4f36-86fa-d18a60423866&secure%5Btoken%5D=7dcba5fcb621cdae5fc9a9c1b68d240394a2dca35b4581a69b4156b18844f874&format=llm_user) ## PheedLoop Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration - Online Registration - Visitor Registration - Visitor Registration - Multi-Event - Group Registration - Online Registration - Event Registration - Class Registration - Online Ticketing - Season Tickets **Marketing and Communications** - Lead generation and retrieval - Social media promotion - Event website creation - Email customization - Contact list management - Campaign Management - Calendar Management - Event Management - Badge Management - Vendor Management - Website Management - Registration Management - Forms Management - Template Management - Employee Management - Attendance Management - Promotions Management - Meeting Management - Email Management - For Virtual Events **Administration** - Event Configuration - Event Marketing - Speaker Access and Control - Advanced Reporting **Generative AI** - AI Text Generation - Generative AI - SMS Reminders **Agentic AI - Mobile Event Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - Event Planning** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Additional Functionality** - Reporting & Statistics - Engagement Tracking - Customizable Branding - Event Tracking - Content Management - Event Management - AI Copilot - Real-Time Notifications - Email Reminders - Attendance Management - Survey/Poll Management - Event Scheduling - Attendee Profiles - Data Import/Export - Abstract Management - Agenda Management - Speaker Profiles - Email Marketing - Generative AI - Promotions Management - Customizable Forms - Contact Management - Electronic Payments - Customizable Templates - One-to-One Messaging - Feedback Management - Real-Time Analytics - Activity Dashboard - Website Management - Sponsor Pages - Gamification - Application Development - Surveys & Feedback - Calendar Management - Personalization - Real-Time Updates - Visitor Registration - Event Ticketing - Mobile Access - API - Chat/Messaging - Mobile Check-in - Barcode/Ticket Scanning - Scheduling - Offline Access - Registration Management - Event Calendar **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval - Guest List Management - Artist Management - Contract/License Management - Booking Management - Website Management - Attendee Management - Registration Management - Communication Management - Promotions Management - Event Management - Wait List Management - Marketing Automation - Badge Management - Support Ticket Management - Survey/Poll Management - Discount Management - Refund Management - Forms Management - Calendar Management - Venue Management - Customer Data Management - Attendance Management - Help Desk Management - Employee Management **Attendee Engagement** - Social media integrations - Attendee networking - Attendee surveys-attendee engagement **Virtual Experience** - Virtual Lobby - Built-In Webcasting - Webcasting Integrations - Cross-Device Functionality - Session / Agenda Management - Live Streaming & Recording - Registration & Attendee Management - Event Setup & Scheduling - Branding & Customization - Interactive Speaker / Moderator Controls - Survey/Poll Management - Sponsorship Management - Badge Management - Exhibit/Vendor Management - Video Streaming - Online Registration - Meeting Management - Website Management - Contact Management - Communication Management - Forms Management - Promotions Management - Event Management - Attendance Management - Third-Party Integrations - Social Media Integration **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - Barcode/Ticket Scanning - Activity Dashboard - Alerts/Notifications - Event Scheduling - Customizable Forms - Mobile Access - Drag & Drop - Reporting & Statistics - API - Surveys & Feedback - Event Ticketing - Customizable Templates - Confirmations/Reminders - AI Copilot - Customizable Reports - Customizable Branding - Real-Time Updates - Event Calendar - Floor Plans & Maps - Commenting/Notes - Event Tracking - Email Marketing - Gamification - Reporting/Analytics - Lead Capture - Badge Printing - Self Check-In/Check-Out - Data Import/Export - Seating Map - Offline Access - Real-Time Data - Multi-Language - Real-Time Notifications - Guest List Search - Attendee Profiles - Email Reminders - QR Codes - Attendee Segmentation - Engagement Tracking - Customizable Fields - Data Synchronization - Attendance Tracking - Data Security - CRM - Self Service Portal - Print-at-Home - Reserved Seating - Mobile Ticketing - Sales Reports - Point of Sale (POS) - Ticket Brokering - GDPR Compliance - Billing & Invoicing - Multi-Currency - Cross Selling Functionality - Kiosk Ticketing - Dynamic Pricing - Ticket Reservations **Event Operations** - Site selection - Supplier procurement - Hotel and transportation planning - Staff management - Budget management - Session scheduling - Speaker submissions - Exhibition management - Q&A Management - Badge Management - Meeting Management - Website Management - Registration Management - Discount Management - Survey/Poll Management - Sponsorship Management - Attendee Management - Feedback Management - Venue Management - Agenda Management - Speaker Management - Room Block Management - Volunteer Management - Calendar Management - Film Planning - Staff Scheduling - Event Scheduling - Vendor Management - Support Ticket Management - Credential Management - Attendance Management - Transportation Management **Registration** - Event creation - User registration process - Mobile check-in - Visitor Registration **Engagement** - Online Event Agenda - Interactive Content - 1:1 Networking - Exhibitors/Sponsorships - Gamification & Incentives - Real‑Time Interaction Tools - Networking / Matchmaking **Attendee Engagement** - Event agendas and schedules - Floor plans / maps - Social media integrations - Attendee networking - Attendee surveys - Multi-Event - Third-Party Integrations **Generative AI** - AI Text Generation - Generative AI - Lead Generation **Platform** - Performance and reliability - Reporting and dashboards - API / integrations - Multiple event management - Third-Party Integrations - Real-Time Reporting - Activity Dashboard - For Virtual Events **Agentic AI - Virtual Event Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - Generative AI - SMS Reminders **Generative AI** - AI Text Generation - Generative AI **Administration / Support - Virtual Event Platforms** - Role‑Based Access & Permissions - Security & Compliance **Agentic AI - Event Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Website Integration **Agentic AI - Event Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Insights & Scale - Virtual Event Platforms** - User Capacity & Reliability - Analytics & Reporting - Audience Analytics **Additional Functionality** - Event Calendar - Customizable Templates - AI Copilot - Customizable Forms - Private Chat - Drag & Drop - Barcode/Ticket Scanning - Multi-Language - Ticketing - Access Controls/Permissions - Alerts/Notifications - Transcripts - Mobile Access - Engagement Tracking - Customizable Reports - Customizable Branding - Email Marketing - Live Streaming - Presentation Streaming - Live Chat - Collaboration Tools - Email Templates - Reporting & Statistics - Screen Sharing - Recording - Real-Time Analytics - On-Demand Webcasting - Real-Time Notifications - Email Reminders - CRM - Lead Capture - Conferences/Conventions - Real-Time Data - Surveys & Feedback - Weddings/Parties - Audience Engagement - Access Control - Reporting/Analytics - Role-Based Permissions - Data Import/Export - Gamification - For Music Festivals - Real-Time Monitoring - Event Ticketing - For Film Festivals - Sales Trend Analysis - Real-Time Updates - Guest Accreditation - Customizable Fields - Mobile Alerts - Sales Reports - Activity Tracking - Personalization **Additional Functionality** - Speaker Profiles - Attendee Profiles - Ticketing - Live Streaming - Live Chat - Kiosk Ticketing - Audience Engagement - Digital Signage - Attendee Tracking - AI Copilot - Breakout Rooms - Lead Capture - Surveys & Feedback - Data Import/Export - Activity Dashboard - Event Ticketing - Reporting & Statistics - Customizable Templates - Gamification - Video Conferencing - Chat/Messaging - Real-Time Chat - API - Event Tracking - Barcode/Ticket Scanning - Conferencing - Event Calendar - Engagement Tracking - Customizable Forms - Email Reminders - Alerts/Notifications - Electronic Payments **Additional Functionality** - Customizable Templates - AI Copilot - Event Scheduling - Audience Targeting - Custom Domains - Email Marketing - Customizable Forms - Customizable Branding - Real-Time Notifications - Email Reminders - Lead Capture - Location-Based Marketing - CRM - Event Calendar - Surveys & Feedback - Reminders - Event Ticketing - Alerts/Notifications - Landing Pages/Web Forms - Engagement Tracking - Electronic Payments - API - Drag & Drop - Reporting/Analytics - Real-Time Analytics ## Top PheedLoop Alternatives - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 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