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PheedLoop Reviews & Product Details

PheedLoop is a true end-to-end on-site, virtual, and hybrid event management and engagement platform. PheedLoop supports everything from native streaming, virtual exhibit halls, badge printing, registration, synced speaker/exhibitor portals, and instant mobile apps, to on-site check-in, floor plans, automated surveys, native video networking, and exhibitor/sponsor monetization systems. PheedLoop is the ultimate streamlined event management system and is used by events of all types and sizes up to tens of thousands of attendees. PheedLoop primarily serves corporate, association, academic, and government clients including Shopify, IBM, and the Government of Canada.

Seller

PheedLoop

Discussions

PheedLoop Community

Languages Supported

Afrikaans, Arabic, German, English, French, Hindi, Italian, Japanese, Dutch, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)

Overview by

George Wong (Head of Customer Success)

Pricing

Pricing provided by PheedLoop.

Virtual Events

$1.75

User Credit Per Module

Live & Hybrid Events

$1.75

User Credit Per Module

View More Pricing Information

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PheedLoop Integrations

(1)

Integration information sourced from real user reviews.

PheedLoop Media

Go beyond webinars and step into the future with a powerful and affordable virtual event solution for conferences, trade shows, academic meetings, and more.

Invest in an event app that goes beyond the basics, designed for all your stakeholders, and in-sync with all your PheedLoop data in real-time. Ready to launch on the tightest budgets and timelines.

PheedLoop Demo - On-Site Check-In & Badge Printing

Stop wasting time and money on fragmented event software solutions. PheedLoop combines your event's registration and badge printing systems so check-in is simple and data is secure. We've also committed ourselves to providing the lowest cost badges on the market.

PheedLoop Reviews (321)

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Brenda R.

Technology Transfer Coordinator

Small-Business (50 or fewer emp.)

7/28/2021

"Perfect solution for our meeting"

5/5

What do you like best about PheedLoop?

We were holding an academic conference. Many of the other options out there could do some, but not all of the things we wanted to utilize for our meeting. Pheedloop did it all and more, including a gamification system that really boosted engagement with our attendees. We were able to have a sponsor hall, a poster session, concurrent sessions - it was awesome. Our attendees had excellent reviews of the platform as well. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

Pheedloop has so many features - a couple of times I had to really think about where to find a particular feature, but between my colleagues and I it was a quick search. This isn't a knock on the platform - there is just so much you can do it is hard to keep it straight. That's more a of a me problem I think! Review collected by and hosted on G2.com.

What problems is PheedLoop solving and how is that benefiting you?

Holding an academic conference on a platform like zoom doesn't provide the experience that in-person would. Pheedloop gets you as close as possible to that in person experience, especially with those live 1-1 meetings that can be done right inside the platform. We were able to host 230+ people with no down time or login issues. Review collected by and hosted on G2.com.

Response from Tasfia Khaled of PheedLoop

edit

Hello Brenda, thank you for taking the time to leave us a thoughtful review! It's so amazing to hear that you and your attendees enjoyed the gamification system. It's definitely a feature we want to build on and improve, so it's good to know that our efforts are paying off :)

PheedLoop is a vast platform with many different features, so I understand that it can get a little confusing at times. Just know that our support team is always here to help you navigate the platform.

Overall, it's great to hear that you were able to run your event and host +230 attendees without any issues. Thanks again for leaving us a feedback!

Mark E.

Website & Database Administrator

Small-Business (50 or fewer emp.)

12/7/2021

"PheedLoop is a must have all in one event experience"

4.5/5

What do you like best about PheedLoop?

The one-stop-shop experience. The customisability. The constant updates and improvements to the platform. The backend analytics and new member tracking features. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

Now that the platform features are free to use for events under 100 people, not very much, no. Review collected by and hosted on G2.com.

Recommendations to others considering PheedLoop:

PheedLoop is based in Canada, holds several platform related invitation events throughout the year, and is always innovating and listening to customer feedback. Review collected by and hosted on G2.com.

What problems is PheedLoop solving and how is that benefiting you?

A more unified experience for all attendees across a single platform. Greater ability to virtually showcase sponsors and exhibitors for improved ROI. Review collected by and hosted on G2.com.

Event S.

Founder, Event Producer

4/12/2021

"Great Canadian Virtual Event Platform"

5/5

What do you like best about PheedLoop?

Aside from the great support from the PheedLoop team, it is easy and fast to setup an event. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

Limited customization of the event website Review collected by and hosted on G2.com.

Sarah C.

Event Manager

Small-Business (50 or fewer emp.)

7/8/2021

"Easy to use platform and excellent customer service"

5/5

What do you like best about PheedLoop?

The platform is easy to learn and easy to use. They have a decent amount of training videos to get you started and daily AMA hours to help if you need live support. Also very responsive to email support inquiries. Also, PheedLoop is very proactive in listening to their audience and implementing requested changes. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

Like any platform, there are some limitations to what you can do, but as mentioned above, PheedLoop is excellent at taking feedback and improving with each iteration. Most of our initial concerns have been addressed and improved in the time that we've been a client. Review collected by and hosted on G2.com.

What problems is PheedLoop solving and how is that benefiting you?

Our biggest complaints with our previous virtual platform were that it was challenging to learn and use and that their customer support responsiveness was almost non-existent. Plus it was really expensive. Our decision to switch to PheedLoop resolved all 3 of these issues. Our sponsors and speakers had also expressed that the platform was straightforward and intuitive. Review collected by and hosted on G2.com.

Kelly A.

Operations Coordinator

Small-Business (50 or fewer emp.)

7/6/2021

"Looking for an impactful experience that is user friendly?"

5/5

What do you like best about PheedLoop?

Constant improvements, updates & feature additions. Just when you think you might need a certain feature, it seems that the team at Pheedloop announces that it's here. The developers are very intuitive, and the software demonstrates their talent at creating something user-friendly that still provides a wonderful experience. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

The pricing structure is a bit confusing initially, but the fantastic staff explained everything in detail, and in the end, it's the best structure out there. Review collected by and hosted on G2.com.

Recommendations to others considering PheedLoop:

Make sure to do your research and know what features you need for your event - I bet Pheedloop will meet all your needs and come in less expensive than the rest. Review collected by and hosted on G2.com.

What problems is PheedLoop solving and how is that benefiting you?

We hosted our annual convention using Pheedloop. Without this software, we would have otherwise canceled the event entirely. Pheedloop made it easy to provide great sponsorship opportunities, and we were surprised and ecstatic at the turnout. We did not expect our usual attendees, who tend to steer clear of technology, to attend a virtual event. It went so well that we didn't receive any negative feedback on tech difficulties or the usual confusion and frustration that comes with a new experience. I highly recommend purchasing the optional event day support that Pheedloop offers. Although I only utilized the dedicated tech support three times, the responses and solutions were so quick that attendees barely noticed a glitch. Review collected by and hosted on G2.com.

Kat D.

Senior Project Manager and Training Supervisor

Small-Business (50 or fewer emp.)

7/5/2021

"Pheedloop contributed to making my clients very happy"

4.5/5

What do you like best about PheedLoop?

The best feature of Pheedloop was that it is very easy to set up events, manage them and most importantly, that delegates find the platform very easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

Lack of Q&A feature is my biggest complaint.

The back end features or sorting and uploading the session could be improved, e.g. allowing for adding session and format tracks, allowing for easier sorting the sessions.

It would be good to have an opportunity to upload the communication for posts. Currently there is no option and you can't even download the full list with dates and times. Review collected by and hosted on G2.com.

What problems is PheedLoop solving and how is that benefiting you?

Integration with Zoom is great because it allows the presenters that extra comfort due to their existing knowledge of zoom platform.

It simplified training process and also eliminated some issues, viewers might have with watching the sessions through Pheedloop.

The meeting setup and breakout rooms are still not the best as I see a lot of duplicated names, but it was for few sessions only. Review collected by and hosted on G2.com.

Hayley D.

Event Tech Specialist

Mid-Market (51-1000 emp.)

6/30/2021

"Total game changer for virtual events"

5/5

What do you like best about PheedLoop?

-Ease of Use

-Quick To build

-Great pricing model

- Scalable for the larget tradeshows to small sales meetings

-Constantly coming out with new updates

- Excellent customer support Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

Wish there were more design options - you are able to choose banners and colors but from there, the design really comes into play with your videos/streams. I wish you could move items around more and add more features like a texture or color in the background.

All features on the platform are AMAZING so it's nice that the only thing we are wishing we had more of were for looks. Review collected by and hosted on G2.com.

Recommendations to others considering PheedLoop:

Reach out to their support team to get onbarded - they are so helpful and will help you create your account as well as give you tips. Their online knowledge base is also full of tutorial videos! Review collected by and hosted on G2.com.

What problems is PheedLoop solving and how is that benefiting you?

Pheedloop is extremely easy to use. We host instant messaging for attendees who need tech support and when we switched to using Pheedloop, the help requests significantly dropped. Additionally, we are able to integrate streaming tools into the platform - this was a major life-saver for us since some of our clients do not have their own Zoom licenses. Review collected by and hosted on G2.com.

Amy V.

VP Association Services

Small-Business (50 or fewer emp.)

9/28/2021

"Pheedloop Review - smaller program"

4/5

What do you like best about PheedLoop?

Intuitive forms and the ability to download templates. Also, like the tiny question marks that explain each item. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

When I used the search feature in the knowledge library it took me a few times to find what I needed. Maybe a way to detail a search a bit more would make it easier. Review collected by and hosted on G2.com.

Recommendations to others considering PheedLoop:

The setup and email responses were a bit slow. It turns out my email wasn't being seen, and not sure why. I had to reach out to more than one person through chat and phone. Review collected by and hosted on G2.com.

What problems is PheedLoop solving and how is that benefiting you?

We are using Pheedloop as a meeting platform to provide a hybrid solution to our participants. Review collected by and hosted on G2.com.

Erin H.

Conference & Tradeshow Manager

Mid-Market (51-1000 emp.)

6/25/2021

"Easy to use and power virtual event platform"

5/5

What do you like best about PheedLoop?

Pheedloop was a very easy to set up, easy to learn but still very powerful, capable virtual event platform for our events. We were able to learn it quickly using all the detailed training articles & videos Pheedloop provides, so we could get up & running quickly. Our account manager at Pheedloop is VERY accessible to help guide us through the process and responded to questions quickly with helpful, detailed answers. The cost structure makes it affordable and you can select the tools/options you need so you are not paying for a lot of features you won't use - but they are there if you decide to add them. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

Most features are very customizable which was great but a few features were not, which we would have liked to have more control over to customize, but it was not a problem. Review collected by and hosted on G2.com.

Recommendations to others considering PheedLoop:

Read the articles and watch the training videos provided on their site - they really, really help to understand the platform, it's features and how to use it. Review collected by and hosted on G2.com.

What problems is PheedLoop solving and how is that benefiting you?

Our events have normally be in person, but everything had to be virtual this year. We were able to reach our audience successfully virtually through Pheedloop. We could still have interaction with 2 way Q&A for our breakout sessions, interact with exhibitors and communicate as often as needed through the email features and push notifications. Review collected by and hosted on G2.com.

Verified User in Events Services

Small-Business (50 or fewer emp.)

10/21/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy for both our clients and our conference team to navigate!"

5/5

What do you like best about PheedLoop?

Our team finds the platform intuitive and flexible for the needs of our clients & conference guests. The customer service team is exceptional and always ready to answer our questions. The price point is easy to manage and is scalable to large and small events. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

Some aspects of ZOOM are not available, as a University campus our enterprise licence is better for us to use rather than the 'meet and stream' option. However great strides have been taken even over the last month for more ZOOM integration so really this is something be actively resolved. Review collected by and hosted on G2.com.