Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Essential Tool for LinkedIn Automation"
4.5/5
What do you like best about PhantomBuster?

Immensely useful in automating LinkedIn data gathering/outreach. Use it all the time. Review collected by and hosted on G2.com.

What do you dislike about PhantomBuster?

It really does its job well. The native email finder is not so hot, but easy enough to use Clay or something else. Review collected by and hosted on G2.com.

Jamal M.
JM
Jamal M.
CEO & Head of Events
Small-Business (50 or fewer emp.)
"Time saving and lead contacting digital assistant"
4/5
What do you like best about PhantomBuster?

I like the lead scraping (from LinkedIn sales navigator) and lead messaging tools, especially on autopilot sending LinkedIn personalized connection messages to non-1st degree connections based on auto-generating LinkedIn sales navigator lead lists.

Friendly and helpful customer service department. When I was getting setup, when I had trouble getting a tool to work for what I needed, when I needed to decide what best tool to use, and when I was deciding whether to take a break from my membership...a human live support agent has been there for me, patient, resourceful, clear, and gotten me the results and care I needed. Review collected by and hosted on G2.com.

What do you dislike about PhantomBuster?

The interface could do with some improvement, and perhaps some AI suggestions about what tools make sense given one's website, business sales/marketing documents, and track record using their tools.

There's too many tools on the internet one pays for and they don't have enough responsibility of keeping in contact with the users who are lapsing in their usage but still paying.

However, with Phantom Buster, they understood that I needed a break in usage and very transparently recommended I cancel the account and return when I need it again. I will very soon. This honesty breeds customer trust and future loyalty. Review collected by and hosted on G2.com.

Chris B.
CB
Chris B.
Founder
Small-Business (50 or fewer emp.)
"The API for LinkedIn - PB is killer"
5/5
What do you like best about PhantomBuster?

Easy data export from a LI sales nav search into Clay is awesome Review collected by and hosted on G2.com.

What do you dislike about PhantomBuster?

older UI but does not affect quality of tool Review collected by and hosted on G2.com.

Jose L.
JL
Jose L.
Assistant
Small-Business (50 or fewer emp.)
"Intuitive and very useful for automating processes."
5/5
What do you like best about PhantomBuster?

Easy to use, intuitive, and fast for LinkedIn purpouses Review collected by and hosted on G2.com.

What do you dislike about PhantomBuster?

The explainer videos should be a bit more instructive, with practical examples—not just the simplest one. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Enterprise (> 1000 emp.)
"Game-Changer for Automated Outreach and Lead Generation"
5/5
What do you like best about PhantomBuster?

PhantomBuster makes it incredibly easy to automate tedious outreach tasks that would otherwise take hours. The ability to chain workflows, connect with Google Sheets, and run repeat actions daily or weekly makes it a must-have for any sales or marketing pro. I especially appreciate how customizable each Phantom is — I can set up a scraper to extract LinkedIn profiles, then pass that info directly to a messaging sequence or enrichment tool, all without touching the data manually. It saves time, scales outreach, and eliminates repetitive tasks. I use PhantomBuster to find and engage decision-makers in property management and facility operations. For example, I run a Phantom to scrape search results for “UPS Operations Manager Albany NY” on LinkedIn, then export the profile info into a Google Sheet. I tag those leads by region and company, and follow up with a custom email or connection request. I also automate message follow-ups based on tag and campaign type, so each contact gets a consistent and personalized touchpoint. PhantomBuster lets me scale my outreach while keeping it targeted and intentional — it’s become a cornerstone of my workflow. Review collected by and hosted on G2.com.

What do you dislike about PhantomBuster?

There’s a bit of a learning curve when first setting up Phantoms, especially if you're trying to create multi-step workflows. Sometimes the documentation isn’t quite as intuitive as it could be, and error messages can be vague. I’ve had Phantoms fail due to minor formatting issues in my input sheet that weren’t clearly flagged. That said, their customer support is responsive, and once you’re over the hump, it becomes second nature. Review collected by and hosted on G2.com.

Ayush S.
AS
Ayush S.
Strategy and Operations
Enterprise (> 1000 emp.)
"PhantomBuster made my life easier"
5/5
What do you like best about PhantomBuster?

PhantomBuster is the best tool for getting information for LinkedIn/SalesNav. It's quick and accurate to the last number. The amount of phantoms/Automations available is appreciable.

I use it on daily basis to get information. It has become an indispensable tool for my Outbound Motion. Review collected by and hosted on G2.com.

What do you dislike about PhantomBuster?

Once in a while, the format for some excels gets messed up - It creates issue when I 've one after another Phantoms running and then merging them. Review collected by and hosted on G2.com.

SB
Soumyadeep B.
Co-founder
Small-Business (50 or fewer emp.)
"Solid tool to automate GTM actions"
4.5/5
What do you like best about PhantomBuster?

The integrations with LinkedIn, Sales Nav, and X are quite impressive. I find the ability to set up outreach sequences particularly useful, and the reporting features are also strong. Review collected by and hosted on G2.com.

What do you dislike about PhantomBuster?

Some features are still in development, but the positive aspect is that updates are released quite frequently. Review collected by and hosted on G2.com.

Alexander H.
AH
Alexander H.
CEO
Small-Business (50 or fewer emp.)
"I can highly recommend Phantombuster for lead generation."
5/5
What do you like best about PhantomBuster?

Phantombuser saves me a tremendous amount of time every day. The automations run reliably, the operation is simple – and the support is fast and helpful. A clear recommendation for anyone who wants to systematically build contacts! Review collected by and hosted on G2.com.

What do you dislike about PhantomBuster?

For beginners, the combination of APIs, session cookies, and webhooks can be overwhelming – especially if one does not work with automations daily. Review collected by and hosted on G2.com.

Victoria C.
VC
Victoria C.
Founder
Small-Business (50 or fewer emp.)
"Great Tool for Digital Marketing Automations"
5/5
What do you like best about PhantomBuster?

I really enjoy using PhantomBuster at my digital marketing company. It has helpd my team automate our intial engagement strategy, ensuring the posts we publish for clients have timely action without our team having to stop what they're working on throughout the day. There's a plethora of other automations available, but this is the perfect use case for us. Review collected by and hosted on G2.com.

What do you dislike about PhantomBuster?

I do really enjoy PhantomBuster, but I believe for our specific use case it should be more cost-effective. We do not utilize the entirely of the platform and would like to negotiate more credits for our use, but that wasn’t possible. Review collected by and hosted on G2.com.

Verified User in Computer Networking
UC
Verified User in Computer Networking
Small-Business (50 or fewer emp.)
"PB Makes Complex LI Tasks Easy to Understand and Automate"
4/5
What do you like best about PhantomBuster?

PB enables me to better understand and automate complex tasks for LI. Review collected by and hosted on G2.com.

What do you dislike about PhantomBuster?

Augmentation around pre-existent data stacks. Review collected by and hosted on G2.com.