Demographic analytics data help inform about our large, statewide market and who is most likely to take action after receiving postcards. PFL also provides a range of unique formats of mailers that we can send to our customers. Review collected by and hosted on G2.com.

Generally, it seems PFL's services are best for very large projects. It might not serve very small businesses as well as large ones. Review collected by and hosted on G2.com.

The ability to personalize content sent. Review collected by and hosted on G2.com.

The overall functionality is a bit cumbersome and not as user-friendly as it could be. Review collected by and hosted on G2.com.

With a sort of set it and Forget it integration, sending letter communications to new customers is so simple. This process used to take hours; gathering lists, double-checking them, and trying to send them in a timely manner was chaotic. Review collected by and hosted on G2.com.

So far, we have not had downsides to the service. Maybe getting more notification on the status of pre-printed materials and low supply. Review collected by and hosted on G2.com.

Great for direct mail campaigns. An easy tool to use for driving engagement within our customer and client base Review collected by and hosted on G2.com.

A bit outdated. Would be nice to see some upgrades in terms of the look and feel of the platform and higher quality visuals of the items for reps to select from. Review collected by and hosted on G2.com.

I appreciate that the team is always ready to help when challenges arise! Review collected by and hosted on G2.com.

Not as easy to make scope edits to on the platform Review collected by and hosted on G2.com.

Automated Direct Mail with good integrations and technology Review collected by and hosted on G2.com.

Would like to not have to invoice for every use case Review collected by and hosted on G2.com.

I am able to do online marketing and create more individual familiarity at scale, also able to engage and interact with more clients via digital means that saves time and resources. Review collected by and hosted on G2.com.

Sometimes it got very tricky when we had add up more and more clients it didn't facilitate as expected, though we were able to make it up to our clients with an extra effort. Review collected by and hosted on G2.com.

The idea of PFL is much better than PFL itself. The costs associated with it are ridiculous for what they are offering, the fees are completely unnecessary when you can do the same thing from Amazon with no fee. Review collected by and hosted on G2.com.

Communication, Fees associated with items, costs of items to send, and customer service were all extremely poor. $5 fee to send a $100 Amazon gift to hundreds of people while sending it directly from amazon is free makes 0 sense. Review collected by and hosted on G2.com.

PFL Hybrid Experience Platform is a delightful tool. I like how I can coordinate online and use direct mail marketing to generate more genuine individual familiarity at scale, bridging the gap between face to face vis a vis digital rendezvous. Review collected by and hosted on G2.com.

Sometimes (Very Rarely though) the experience with PFL Hybrid Experience Platform can be frustrating especially when We had accomplishment concerns once we scaled across the superior business. Review collected by and hosted on G2.com.

They have fabulous customer service 5**** Review collected by and hosted on G2.com.

Shipping costs - not their fault, but they are great Review collected by and hosted on G2.com.