I really enjoyed the customer support we received from the team. They were always willing to engage with our sales staff or think of new gift solutions. Review collected by and hosted on G2.com.

Many solutions were outside our budget, so, unfortunately, we were not able to take full advantage of the product. Review collected by and hosted on G2.com.

Their team is dedicated to bringing a range of ideas to fit all budgets and delivering a cohesive, creative message. Review collected by and hosted on G2.com.

There is no way to browse a catalogue of items to customize. You are really limited to the ideas that they pitch. Review collected by and hosted on G2.com.

INCREDIBLE customer service and account management. Everyone I've worked with at PFL has been exceptionally creative, professional, hard working and dedicated to making our campaigns successful. Review collected by and hosted on G2.com.

The price is steep. The contract cost was high and it doesn't include any actual campaigns. This is a large investment Review collected by and hosted on G2.com.

We have been working to launch a new automated marketing strategy, PFL has been very responsive to our needs and brought great insight to the project. Review collected by and hosted on G2.com.

As a new customer, there hasn't been much that I dislike. Review collected by and hosted on G2.com.

Love the ideas the team brings, and the recent webinar was filled with clever ideas to send out for our target accounts. Review collected by and hosted on G2.com.

Just that I can't make much progress with the physical items during WFH Review collected by and hosted on G2.com.

I like that it provides my sales team the ability to do Direct Marketing without so much dependence on the marketing team. Review collected by and hosted on G2.com.

I haven't recognized any downside, its more about your management of cost allocation within the platform. Review collected by and hosted on G2.com.

Automation helps us scale quickly and reduces the administrative burden on our team. It syncs with Marketo, our most commonly used campaign tool. Review collected by and hosted on G2.com.

The time to set up new programs can be longer than we'd like and the interface is a bit clunky to navigate. Review collected by and hosted on G2.com.

Working with the team and their willingness to provide solutions and options to me mine and my customers needs Review collected by and hosted on G2.com.

At times lack of information or being informed when there are service outages Review collected by and hosted on G2.com.

Account Management and throughout the process sales support was amazing. Nothing can be better than that. All team was available as and when required. Appreciated!! Review collected by and hosted on G2.com.

The price for the Non-US market was comparatively higher than expected. Review collected by and hosted on G2.com.

Marketing fliers are good for basic marketing Review collected by and hosted on G2.com.

Inability to conditionally send mailers on customer birthdays Review collected by and hosted on G2.com.