PJ
Prakhar J.
Software Developer
Computer Software
Enterprise (> 1000 emp.)
"Seamless Interoperability, But Pricing Needs Improvement"
4.5/5
What do you like best about Pexip?

I appreciate Pexip for providing a secure and reliable way to host video meetings, ensuring that platform compatibility is not a concern since participants can join from any device or system. One of the features I value most is its interoperability, allowing participants to seamlessly join meetings from Microsoft Teams, Zoom, or even traditional video conferencing systems without any hassle. In organizations where people use a variety of platforms, Pexip solves the challenge of accessing meetings effortlessly without the need for extra software installations or changes in workflow. The ease and convenience it offers enhance collaboration and communication significantly across different platforms. Review collected by and hosted on G2.com.

What do you dislike about Pexip?

I find the pricing of Pexip to be high compared to other solutions, which can be particularly burdensome for small businesses. There is no free or low-cost starter plan, and the lack of transparent pricing information available on the website is frustrating. Review collected by and hosted on G2.com.

Sunny R.
SR
Sunny R.
Placement Coordinator
Enterprise (> 1000 emp.)
"Reliable video meetings without the unnecessary fuss"
4/5
What do you like best about Pexip?

I like that Pexip feels very stable and doesn’t make video calls a headache. I use it a lot when coordinating with different teams and external partners, and the quality stays consistent even when the network isn’t perfect. The interface is pretty straightforward, so I don’t have to explain anything to people joining from outside the organisation. It basically just works, which is honestly all you want from a meeting platform. Review collected by and hosted on G2.com.

What do you dislike about Pexip?

The only thing I’m not a fan of is that it takes a little time to get comfortable with the layout if you’re switching from other platforms. A few features feel slightly tucked away, so the first few meetings can be a bit of a “wait, where is that?” moment. Nothing major, but there’s a small learning curve. Review collected by and hosted on G2.com.

Pramod K.
PK
Pramod K.
Data Analyst
Import and Export
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy Interoperability Across Teams, Zoom, SIP/H.323, and Browsers—With Flexible Deployment"
4/5
What do you like best about Pexip?

It offers easy interoperability, connecting Teams, Zoom, SIP/H.323 rooms, and browsers in one platform.

Plus, its flexible deployment (cloud, on-prem, or hybrid) gives better control over security and scalability. Review collected by and hosted on G2.com.

What do you dislike about Pexip?

Pexip can feel complex to set up and manage, especially for on-prem or hybrid deployments that require technical expertise.

It can also be costly for smaller teams, and the interface isn’t as intuitive as some newer competitors. Review collected by and hosted on G2.com.

Larry G.
LG
Larry G.
Digital marketer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Straightforward, Hassle-Free Meetings That Start on Time"
5/5
What do you like best about Pexip?

I like that Pexip is straightforward to use. You don’t need to download anything complicated, and meetings usually start on time without technical issues. Review collected by and hosted on G2.com.

What do you dislike about Pexip?

The user interface could be more user-friendly. It takes a bit of time to figure out where some settings are Review collected by and hosted on G2.com.

R.Mujtaba T.
RT
R.Mujtaba T.
Project Management Office
Small-Business (50 or fewer emp.)
"Flexible and Secure Video Conferencing Platform"
4.5/5
What do you like best about Pexip?

Pexip stands out because it’s simple to use and doesn’t require much training. The interface is intuitive, which makes it easy for teams to join meetings or host conferences on a regular basis. I like that implementation is smooth and the platform integrates well with existing systems like Microsoft Teams and Google Meet. This makes it flexible to use across different departments. The number of features is solid too you get reliable video, content sharing, and strong security options. For frequent users, it works consistently without performance issues. Review collected by and hosted on G2.com.

What do you dislike about Pexip?

The platform works well overall, but sometimes setup for more advanced features can feel a bit technical, which may slow down implementation for new teams. I also think customer support could be faster in resolving tickets during peak times. The feature set is strong, but adding more customization around meeting layouts and reporting would improve the experience for heavy users. Review collected by and hosted on G2.com.

Response from Ruta Fridrihsone of Pexip

Thank you for your review and feedback on Pexip Connect product portfolio.

We’re glad to hear you find the platform easy to use and appreciate its integration with Microsoft Teams and Google Meet.

We understand your concerns about advanced feature setup and support response times during peak periods.

Your insights are helpful, and we are working to improve our platform and services.

Customization options for meeting layouts and reporting are also on our radar, and we’ll consider your suggestions for future updates.

Thank you for sharing your experience!

We’re happy to have you in the Pexip community and look forward to supporting your team’s collaboration efforts.

See how Pexip improved
AK
Amit K.
"Secure Video Conferencing with Seamless Integration"
4.5/5
What do you like best about Pexip?

I like Pexip's high-quality video, strong security, and easy integration with other meeting platforms. I also appreciate its user-friendly interface and stable performance during meetings. The initial setup was fairly easy and straightforward, with clear instructions and good support. Pexip is secure, reliable, and provides high-quality video and audio with good integration across platforms. Review collected by and hosted on G2.com.

What do you dislike about Pexip?

Sometimes the interface feels a bit complex for new users, and it could improve by adding more customization options. Review collected by and hosted on G2.com.

Satyam .
S
Satyam .
"Secure Self-Hosting with Room for UI Improvement"
4.5/5
What do you like best about Pexip?

I appreciate Pexip's self-hosting capabilities, which allow me to manage my data without sending it to external servers, providing peace of mind and enhanced control. This feature, coupled with enterprise-level security, stands out as a critical advantage over other platforms, particularly Zoom, which lacks self-hosting options. I was pleasantly surprised by the straightforward setup of Pexip, which I had initially thought would be complex given its enterprise-level functionality. The ease of joining meetings is another feature I find highly beneficial. These aspects make Pexip a reliable choice for my needs, and I am inclined to continue using it because of these strong attributes. Review collected by and hosted on G2.com.

What do you dislike about Pexip?

I dislike the outdated interface design of Pexip, which feels clunky compared to modern alternatives. I wish it were more visually engaging and modern. Review collected by and hosted on G2.com.

JB
Justin B.
Manager
Small-Business (50 or fewer emp.)
"Exceptional Video Conferencing with Top-Tier Reliability and Security"
5/5
What do you like best about Pexip?

Pexip delivers very reliable, high-quality video conferencing with strong security and excellent interoperability across platforms like Teams, Zoom, and SIP/H.323 systems. It performs well even in complex enterprise environments and offers consistent performance in large meetings. Review collected by and hosted on G2.com.

What do you dislike about Pexip?

Pexip can feel complex to configure compared to lighter video tools, especially for administrators without a strong technical background. The user interface is less intuitive than consumer platforms, and pricing can be a barrier for smaller organizations. Review collected by and hosted on G2.com.

Shahrukh k.
SK
Shahrukh k.
support advisor
Mid-Market (51-1000 emp.)
"It's Amazing :) Seamless Cross-Platform Video Conferencing for Effortless Collaboration"
5/5
What do you like best about Pexip?

It's great and amazing it enables seamless video conferencing across different platforms, making it an excellent choice for organizations that need to collaborate with external clients or partners. Review collected by and hosted on G2.com.

What do you dislike about Pexip?

there is nothing to dislike everything is good Review collected by and hosted on G2.com.

SD
satti d.
Software Engineer
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Specific to Business use."
5/5
What do you like best about Pexip?

I have been using Pexip form the past few months, and overall, my experience has been quite positive. The biggest use for me is how well it integrates with other platforms like Microsoft Teams, Zoom, and Google Meet. In our company, we use a mix of video systems, and Pexip to have a daily meetings which really helps bridge that gap without needing to switch tools constantly.

The video and audio quality are excellent even in low bandwidth situations, the calls remain stable and clear. Also, the interface is clean and easy to use. Scheduling meetings, joining via browser, and inviting external users is smooth and hassle-free.The in app chat features are pretty simole would be great to see more advanced collaboration tools added in the future.

Overall, if you are looking for a secure, high-quality, and interoperable video conferencing solution especially for enterprise use pexip is definitely worth considering. Review collected by and hosted on G2.com.

What do you dislike about Pexip?

I think there's room for improvement in a couple of areas:

The initial setup was a bit technical and might be tricky without proper IT support.

The in app chat features are pretty basic would be great to see more advanced collaboration tools added in the future. Review collected by and hosted on G2.com.

Response from Ruta Fridrihsone of Pexip

Hi Satti,

Thank you for sharing your experience with Pexip!

We’re thrilled to hear that our platform has positively influenced your daily meetings and that you find Pexip Connect interoperability solutions for Microsoft Teams, Zoom, and Google Meet beneficial.

We appreciate your feedback regarding the initial setup process; we understand that it can be challenging without adequate IT support, and we are continuously working to improve our onboarding experience.

Please know that our support team is always available to ensure a positive experience. For more complex projects, we offer Professional Services and Premium Care options to provide the assistance you need, regardless of your in-house resources.

We’re also glad to hear your thoughts on the in-app chat features. Our team is actively exploring ways to introduce more advanced collaboration tools to enhance the user experience further.

Currently, we offer integrations with secure chat providers like Rocket.Chat and Mattermost, allowing you to create a secure collaboration environment that seamlessly transitions from chat to video call without leaving the main app.

Your insights are invaluable to us, and we are committed to making Pexip even better. Thank you again for your honest feedback and for considering us as your video conferencing solution.

See how Pexip improved