Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Game-changer for tracking company cards and receipts—super smooth now."
5/5
What do you like best about PEX?

Working with teachers and support staff, I used to wait up to six months for some receipts—sometimes needing to block all cards for one person just to get things back on track. Since using this tool, that’s changed dramatically. Receipt collection is faster, more organized, and way less stressful. It's made a real difference in keeping things smooth and accountable. Review collected by and hosted on G2.com.

What do you dislike about PEX?

Still a bit buggy when syncing with QuickBooks, but it's manageable. Despite the hiccups, the benefits—especially with tracking receipts and managing staff cards—far outweigh the challenges. It’s made a noticeable impact on our workflow. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX
Edit edit

Thanks for the thoughtful review. We’re so glad PEX has helped simplify receipt collection and made your team’s workflow smoother. We know how frustrating delayed receipts can be, and it’s great to hear that things have improved. We appreciate the note on QuickBooks syncing - if you ever need additional assistance please reach out to our adminsupport@pexcard.com team. Thanks again for using PEX and sharing your feedback.

DB
Danielle B.
Accounting Manager
Small-Business (50 or fewer emp.)
"PEX system review"
3.5/5
What do you like best about PEX?

Tags have been great for our company and navigation of the platform is pretty easy. Review collected by and hosted on G2.com.

What do you dislike about PEX?

Too many manual processes still....especially regarding fraudulent transactions. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX
Edit edit

Thanks for the review. We’re glad to hear tags and platform navigation have been helpful for your team, especially with employees making field purchases. We appreciate your feedback on manual processes around fraud, we know how important that is and we’re continuing to improve in that area. Thanks again for taking the time to share.

PL
Pamela L.
Owner
Small-Business (50 or fewer emp.)
"Using PEX for a non-profit"
4/5
What do you like best about PEX?

We are new users, so far the thing I'm looking forward to is ensuring people turn in receipts within a reasonable time frame. Using the auto-enhancer really will help with this. Review collected by and hosted on G2.com.

What do you dislike about PEX?

We are still having an issue with ACH funding. I wish that was easier. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX
Edit edit

Thanks for sharing your early experience. It’s great to hear that Auto Enforcer is helping keep receipt collection on track, especially for a nonprofit where every dollar counts. We’re glad to have you on board and look forward to supporting your team.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Great for Receipt Management, but Team Member Terminology Is Confusing"
4/5
What do you like best about PEX?

The ability to manage receipts and control spending. Review collected by and hosted on G2.com.

What do you dislike about PEX?

I’m new to using PEX but I’m finding it confusing that both card holders and non-card holders (managers and administrators) are both referred to as team members. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX
Edit edit

We're glad to hear PEX is helping you streamline purchasing and simplify receipt management. We appreciate your note about the team member terminology, feedback like this helps us make the platform clearer and easier to use for everyone. Since you’re new to PEX, if you need any additional support, please feel free to reach out to our team at adminsupport@pexcard.com.

RODOLFO M.
RM
RODOLFO M.
Account Payable
Small-Business (50 or fewer emp.)
"PEX is easy to use and reliable, with minor delays in fund loading."
4.5/5
What do you like best about PEX?

What I like best about PEX is its simplicity and reliability in managing and distributing prepaid funds efficiently. Review collected by and hosted on G2.com.

What do you dislike about PEX?

I dislike the occasional delays in fund loading and the limited customization options for reporting. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX
Edit edit

We’re happy to hear PEX has been a simple and reliable way to manage and distribute funds, and that it’s helping you save time and improve financial transparency. We appreciate your note about fund loading and reports, feedback like this helps us continue to improve. If you have specific feedback on the reports you would like more customization on please email us at customersuccess@pexcard.com. Thanks for being a valued customer.

Verified User in Recreational Facilities and Services
AR
Verified User in Recreational Facilities and Services
Mid-Market (51-1000 emp.)
"Clear Organization and Easy Card User Setup"
4/5
What do you like best about PEX?

Clear organization, easy to enter card users. Review collected by and hosted on G2.com.

What do you dislike about PEX?

Tricky at times to schedule funds to be added. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX
Edit edit

Thanks for sharing this feedback. It is good to hear the platform has helped keep things organized and made it easy to set up card users across a large group.

Rebecca S.
RS
Rebecca S.
Executive Assistant
Mid-Market (51-1000 emp.)
"Just what we needed and easy to use interface."
5/5
What do you like best about PEX?

The ease of use is what's most helpful with our users. Review collected by and hosted on G2.com.

What do you dislike about PEX?

Not considered a CC so we can't use it to hold for a car rental. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX
Edit edit

We’re glad to hear you find PEX easy to use and that it’s helping simplify petty cash across your properties.

On your point about car rentals, I wanted to clarify that PEX does offer a credit card solution that can be used for situations like holding a reservation on a rental car. If you’d like, our team can walk you through this solution and it's benefits.

We really appreciate you taking the time to leave this review and for being a PEX customer.

LB
Luis B.
Financial Analyst
Mid-Market (51-1000 emp.)
"Very informative and professional presentation"
5/5
What do you like best about PEX?

It is very user friendly and through for companies that are more complex and have more departments like ours.

How easy was to implement PEX for our newest company. Along with the customer support team that PEX have 24/7 responding emails, phone calls, and during webinars as well.

In our comany we use it frequently for our daily operations. And we have had feeback from managers that was easy to integrate on their daily tasks from using receipts to get notifications if they have fradulent charges. Review collected by and hosted on G2.com.

What do you dislike about PEX?

I do not dislike anything about PEX. Actually, after this webinar I feel like my company would be able to use PEX features to the 100% capacity. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX
Edit edit

Thank you for your thoughtful review! We're thrilled to hear that you find PEX user-friendly and well-suited for the complexities of your company. We pride ourselves on delivering great customer service, so it’s wonderful to know our 24/7 support and webinars have been valuable to you and your team. We're also excited that our new bulk tagging feature will help streamline your processes—feedback like yours helps us continue to improve and meet the needs of businesses like yours.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Vp of finance"
4/5
What do you like best about PEX?

I like the functionality of the website to administer the prepaid debit cards. Review collected by and hosted on G2.com.

What do you dislike about PEX?

There is not anything so far that I dislike about the PEX system. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX
Edit edit

We're glad to hear PEX makes it easy to manage cards and monitor spending. It sounds like you don’t have anything you dislike, which is great to hear. We’d love to know what we can do to move your 4-star experience to a 5—please reach out to us at customersuccess@pexcard.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Support is very friendly and very helpful"
4.5/5
What do you like best about PEX?

Well I haven't used it to its full extent just yet but my favorite aspect is that those on our team will be able to record their purchases in the app also support has been very helpful and they respond very fast. Review collected by and hosted on G2.com.

What do you dislike about PEX?

The only thing that I wish that pex had that does not exist is the ability for our card holders to send funds back and forth the reason being is because as a church and because we work in close proximity oftentimes there's overlap between ministries and purchases that need to be made so it would be convenient if the preschool worker was making a supply run to Sam's if they could pick up an item for say the youth director in the youth director could just send them the money from their pre funded account. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX
Edit edit

We’re so glad to hear that you’ve had a great experience with our support team and that PEX is helping your ministry leaders manage their budgets with more autonomy. Providing fast and helpful support is something we take pride in, so it’s great to know that’s been your experience!

While that feature you mentioned above isn’t currently available, we’re always looking for ways to improve, and we’ll make sure to share your suggestion with our product team. If you ever have any questions or need further assistance as you explore PEX, don’t hesitate to reach out. We’re here to help!