KH
KaLynn H.
"Effortless Card Management with Quick Setup"
4.5/5
What do you like best about PEX?

I love the ease of setup with PEX and how easy it is to navigate the portal. It's super quick to fund any card in our account with just a click of a button. The integration with QuickBooks also saves a ton of time administratively, and it's great that receipts and reimbursement requests can be sent directly from the app without needing to track down paper copies. The prompt and easy use of PEX helps solve issues quickly, providing peace of mind in potentially stressful situations. Review collected by and hosted on G2.com.

What do you dislike about PEX?

I would say when we are funding cards from the cards tab, it would be nice to have a notes section appear to add what funds are being sent for. It would also be nice to have the ability to allow our drivers to pull cash off their cards, if we allow it. So, some kind of permission to be able for them to do this if card is not accepted. The ability to send ACH payments to our drivers would also be a helpful option or allowing us to reallocate funds from their card accounts to their personal bank account if needed. Some vendors don't accept cards, and cash is king Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thanks for sharing your experience. We are glad to hear setup has been quick, funding cards is easy for your team, and the QuickBooks integration and in app receipts are helping reduce administrative work and stress.

We also appreciate the candid feedback around notes, cash access, and alternative payment options. For situations where vendors do not accept cards or when individuals need to be reimbursed directly, our reimbursement feature may be a good fit. It allows you to reimburse individuals through PEX while still maintaining visibility and control. We have included a support article below on this feature but please reach out to adminsupport@pexcard.com if you want to learn more.

See how PEX improved
CO
Caroline O.
"User-Friendly with Stellar Features"
5/5
What do you like best about PEX?

I love that PEX is extremely user-friendly and they are constantly making updates and improvements. My favorite feature is the digest email reminder, which allows me to reach out to multiple card-holders at once using different filters. The emails provide plenty of detail, so no further explanation is needed on my end, making it a great automated process. Adding new card-holders is a very easy process. Review collected by and hosted on G2.com.

What do you dislike about PEX?

I wish I could still check transactions as reviewed even if they do not include user notes or receipt attachments. The review status is how I know if I have entered a transaction into my spreadsheet for accounting purposes, so all transactions having an option for review (with or without receipts and/or notes) would be a helpful visual. Also, it is not automated with our ERP. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thanks for taking the time to share this. It is great to hear the digest email reminders have been a strong fit for your workflow and that adding new cardholders has been straightforward.

We appreciate the thoughtful feedback on transaction review status and ERP automation. That kind of visibility is important for accounting processes, and input like this helps guide where we continue to improve. Thanks again for the detailed review and for sharing how your team uses PEX.

Meghan P.
MP
Meghan P.
Staff Accountant / Finance Analyst
"Streamlined Financial Management, Needs Enhanced Bulk Loading"
4.5/5
What do you like best about PEX?

I find PEX very easy to use and extremely user-friendly. It has lots of features that work well with QuickBooks, which we currently use for our financials. The integration between PEX and QuickBooks is almost seamless, making it very convenient for our operations. This integration is particularly important as it aids in monthly reporting and is just the easier form to use once you get the hang of it. Review collected by and hosted on G2.com.

What do you dislike about PEX?

I don't like that for bulk loading, we have to use a second app instead of having it integrated directly into PEX. It should just be built into PEX so you can do a bulk load without using an additional app. Also, there are some kinks in the system that need to be worked out, like how it pulls information. Sometimes a card gets declined, not because of money but due to other reasons. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thanks for taking the time to share this feedback. It is great to hear the QuickBooks integration has been helpful for reporting and that PEX has simplified disbursements for your team.

We appreciate you calling out the bulk loading experience and the issues you have seen with declines. Please reach out to us at adminsupport@pexcard.com so we can hear more about the kinks you are experiencing and take a closer look at what is happening. Thanks again for the thoughtful review and input.

Lisbeth Johana P.
LP
Lisbeth Johana P.
Finance Coordinator
Mid-Market (51-1000 emp.)
"Easy, Fee-Free Way to Keep Company Resources Running Smoothly"
5/5
What do you like best about PEX?

An easy way to help your company get enough resources to run smoothly, without interest or maintenance fees. Review collected by and hosted on G2.com.

What do you dislike about PEX?

I don’t have admin access, so I couldn’t check whether the update would make my tracking role easier, as they tried to explain. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

We’re glad to hear PEX has helped make managing company spending quick, simple, and accessible from anywhere — all without added fees.

Jose G.
JG
Jose G.
Director of Operations
Mid-Market (51-1000 emp.)
"Efficient Fund Distribution, Quick Setup"
4.5/5
What do you like best about PEX?

I like that PEX is fast in generating new credit cards. It allows us to have a flexible balance per credit card, and if we need to increase it at any time, it's easy to do that as well. Additionally, it keeps track of all the transactions that the company needs to make, so we can operate efficiently, in a good way. Review collected by and hosted on G2.com.

What do you dislike about PEX?

I wish that working with receipts and memos for the receipts after transactions were easier. After a transaction is made, we need to ensure that the cardholder sends back to PEX, the receipt and writes a memo about the transaction. This process is usually very manual and cumbersome. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thanks for sharing this feedback. It is great to hear that creating cards, adjusting balances, and tracking transactions has been fast and flexible for your team.

We also appreciate the note around receipts and memos. If you have not already, features like Auto Enforcer and in app reminders can help reduce manual follow up by prompting cardholders to submit receipts and notes automatically. Input like this helps us continue to improve those workflows. Thanks again for taking the time to leave a review.

Administrative A.
AA
Administrative A.
Administrative Financial Secretary
Religious Institutions
Small-Business (50 or fewer emp.)
"Pex Cards Made Spending Easy, Backed by Fantastic Support"
5/5
What do you like best about PEX?

I like the Pex Debit & Credit card feature most. Our organization has been able to utilize this the most and its made things every easy for us to use. The customer support at Pex is also fantastic. Review collected by and hosted on G2.com.

What do you dislike about PEX?

the only down side we have see is the issue with the fact that with the debit cards the merchant can push through a charge if it is more then on the card. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thank you for the 5-star review, we really appreciate it. Great to hear our features are making it easier for your team to spend and manage expenses. Eliminating reimbursements is a big win, and it’s exactly what we aim to simplify for our customers.

Also glad to hear our support team has been helpful along the way. We take a lot of pride in being responsive and easy to work with.

Brigitte L.
BL
Brigitte L.
Director of Operations
Small-Business (50 or fewer emp.)
"Scheduled Funding Makes It Truly Set-and-Forget"
5/5
What do you like best about PEX?

I really love the scheduled funding feature—it’s truly set-and-forget. Review collected by and hosted on G2.com.

What do you dislike about PEX?

The daily free funding limit is an issue for us. We go through seasons of higher spending, so the cap can feel restrictive during those periods. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

We’re so glad to hear the scheduled funding feature has made managing spend easier for your team, that “set-and-forget” experience is exactly what we aim for. It’s great to hear PEX is helping you stay on budget and maintain better control over employee expenses. Thanks again for taking the time to share your experience!

Felipe B.
FB
Felipe B.
Small-Business (50 or fewer emp.)
"Effortless Financial Management for Construction Team"
5/5
What do you like best about PEX?

I find PEX easy and convenient to use. It's great for real-time tracking and avoids the hassle of making bank trips or dealing with out-of-pocket expenses. Transferring money is a breeze, and I can handle transactions without the need to be physically present, which is a lifesaver in my line of work. The setup was very easy for my team, consisting of five people. Overall, PEX makes managing finances simpler for our home improvement projects. Review collected by and hosted on G2.com.

What do you dislike about PEX?

dont have any dislikes at this time Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thanks for the great feedback. Glad to hear PEX is making it easier for your team to manage expenses without bank trips or out-of-pocket costs. Real-time tracking and simple transfers are exactly what we aim for. If you ever want to streamline things even further, we’re always here to help!

Paulette R.
PR
Paulette R.
Accountant
Small-Business (50 or fewer emp.)
"Easy, Accurate, Complete"
5/5
What do you like best about PEX?

I can restrict the users from spending when transactions go untagged. Review collected by and hosted on G2.com.

What do you dislike about PEX?

I still struggle with users not tagging transactions. This is not a PEX problem, per se. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thanks so much for the thoughtful review! We're glad to hear that features like Auto Tagger and our reporting are helping streamline your workflow and that the Aplos integration is working smoothly for your team.

You mentioned wanting app notifications for transactions missing tags—great news, we have a tool called Auto Enforcer to help with that. It automatically notifies cardholders when tags or receipts are missing based on the rules you set. You can learn more about it here: https://support.pexcard.com/s/article?name=000003632-Auto-Enforcer or reach out to adminsupport@pexcard.com and we’ll be happy to help you get started.

Myles C.
MC
Myles C.
Accountant
"Quick Setup with User-Friendly Interface"
3.5/5
What do you like best about PEX?

I like how PEX allows us to issue per diem cards and allocate funds instantly. The platform also supports setting spend restrictions, which is really helpful. I appreciate the user interface; it's simple and easy to use. We were able to transition to PEX quickly, getting set up with cards in just seven days. Review collected by and hosted on G2.com.

What do you dislike about PEX?

I wish there was a way employees could use the card at an ATM and get cash back, and they could just cover the surcharge from the ATM, but they would at least be able to have cash if they so chose. There is no direct integration, which makes it hard. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

It is great to hear your team was able to get up and running quickly and that issuing per diem cards, allocating funds instantly and setting spend restrictions have been working well for you. We appreciate the feedback around cash access and integrations. Thanks again for the thoughtful review and feedback.