Amanda K.
AK
Amanda K.
Associate Manager of Volunteers and Programs
Small-Business (50 or fewer emp.)
"PEX allows us to use their services in a unique way that benefits a nonprofit serving our community."
3/5
What do you like best about PEX?

There are many options to export reports and look at card utilization. Review collected by and hosted on G2.com.

What do you dislike about PEX?

The cards we have to purchase are very expensive and we tend to have to order a lot due to cards being lost by recipients. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thank you for your review! We're thrilled to support your nonprofit’s mission and glad our reporting tools help manage your program. While our merchant category restrictions help, we appreciate your feedback on more granular controls and will share it with our product team. We also noticed your 3-star rating—if there’s anything we can do to improve your experience, we’d love to hear from you directly. Feel free to reach out to adminsupport@pexcard.com. Thanks for all you do in your community!

DG
David G.
Chief Financial Officer
Small-Business (50 or fewer emp.)
"Superior Product"
5/5
What do you like best about PEX?

Having used other corporate cards, the integration with Blackbaud FENXT is the greatest feature. Review collected by and hosted on G2.com.

What do you dislike about PEX?

Nothing I have found yet. I am able to do everything I need. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thanks for the kind words. We’re glad the Blackbaud FE NXT integration is working well for you and making things easier on the accounting side. Always great to hear when everything you need is right where it should be. Appreciate you taking the time to share your experience.

Verified User in Construction
EC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Efficient and Reliable, but Room for Improvement"
3.5/5
What do you like best about PEX?

Efficiency and great tracking with approval processes. Review collected by and hosted on G2.com.

What do you dislike about PEX?

PEX needs a QBs Desktop integration with bank feeds module. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thank you for sharing your feedback. We're glad to hear PEX has helped make your approval process more efficient and improved tracking for your team. Since your review was submitted anonymously, we’re unable to reach out directly, but we’d love to connect about your feedback on the QuickBooks Desktop bank feed module. Please email us at customersuccess@pexcard.com so we can discuss this further.

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Great for expense tracking"
4.5/5
What do you like best about PEX?

Helps track and process expenses, mitigate fraud, and make payments more efficiently. We also like that it syncs to our accounting software. Review collected by and hosted on G2.com.

What do you dislike about PEX?

We wish there were preset groups of tags for better efficiency. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thanks for sharing your feedback. We’re glad PEX helps you track and process expenses, mitigate fraud, and sync with your accounting software. It sounds like our Tag Manager and Auto Tagger may be a good fit to further streamline how you use tags and could bring your star rating up to 5 Stars! Since your review is anonymous we can’t reach out directly, but we’d love to show you these features. Please email us at customersuccess@pexcard.com

and we can schedule time to walk you through them.

John M.
JM
John M.
Producer
Small-Business (50 or fewer emp.)
"PEX makes it easy"
5/5
What do you like best about PEX?

I appreciate the simple interface which is great for tracking and funding all the cards but what I really like best is the the customer service. Zach R is always quick to respond to me and help me trouble shoot any issues that pop up. Review collected by and hosted on G2.com.

What do you dislike about PEX?

It use to be that it took several days to fund the account. When I'm producing a project we rarely have the luxury of time. Everything is urgent. Fortunately, now that issue has been resolved and I'm able to wire funds quickly if the need arises. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thank you for sharing your positive experience with PEX! We're thrilled to hear that you appreciate our simple interface and outstanding customer service. We understand the importance of quick funding for your projects. It's great to know that PEX is helping you eliminate the reliance on Petty Cash and improve spending tracking across departments.

RD
Roger D.
Compliance Manager
Small-Business (50 or fewer emp.)
"Compliance"
5/5
What do you like best about PEX?

Ease to setup accounts for my users and fund them. Able to preset spending limits and set where and when they are able use the cards. Customer Support has helped in assisting us with questions or when we needed direction to implement special features. Review collected by and hosted on G2.com.

What do you dislike about PEX?

Nothing. Have not had any issues with anything that PEX does. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

We're thrilled to hear that PEX has made it easy to manage user accounts, control spending, and support compliance needs. It’s also great to hear our Customer Support team has been helpful along the way — we’ll be sure to pass that along.

Kevin A.
KA
Kevin A.
Corporate Controller
Enterprise (> 1000 emp.)
"PEX Is a reliable service for managing client expenses"
4/5
What do you like best about PEX?

The platform is fairly easy to navigate and the PEX knowledgebase is good. Being able to see transaction and then download them into Excel is great for validating purchase receipts. Implementation was straightforward. Customer support to our questions are usually quick response. Review collected by and hosted on G2.com.

What do you dislike about PEX?

PEX cards have a set load limit that can be a barrier to how it is used. I had to make a special request to increase the default $5,000 load limit to one that is more practical for our purposes. PEX may not be fore every company, just be clear of how you want to use it and know the limitations. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thank you for sharing such a thorough review! We’re thrilled that PEX has had such a positive impact on your program, especially in transitioning from a paper check and cash envelope system to a more secure, flexible way of managing client expenses. It’s great to hear that the platform’s ease of navigation, reporting tools, and quick customer support have contributed to a smooth experience for you and your team.

We also appreciate your feedback on load limits and understand that flexibility is key and I'm glad we were able to accommodate your request. If there’s anything more we can do to support your goals or enhance your experience with PEX, please feel free to reach out. Thank you again for sharing your journey with us—we’re here to support you every step of the way!

Lisa W.
LW
Lisa W.
CFO
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Simplify expense reporting"
5/5
What do you like best about PEX?

PEX cards make it easier to give employees access to spending funds. They don't have to request reimbursements and I don't have to write expense checks. A quick easy solution for all. I use them in both of my businesses. Review collected by and hosted on G2.com.

What do you dislike about PEX?

It's cumbersome to have to individually review each transaction. I'm only concerned about having a receipt attached so I would love to be able to review them in batches. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thank you for your review! We're glad to hear that PEX is helping streamline expense management for your businesses.

Good news—we do have the ability to review and approve transactions in batches! Please email us directly at customersuccess@pexcard.com, and we’d be happy to jump on a quick call to walk you through the steps. We appreciate your feedback and look forward to helping you optimize your workflow!

Alana F.
AF
Alana F.
Office Manager
Small-Business (50 or fewer emp.)
"PEX makes employee purchases and tracking easy."
4.5/5
What do you like best about PEX?

The ability to easily upload receipts and relate it to a specific job by entering notes about the purchase. It was easy for our employees to start using and we have 24 employees using it daily. Review collected by and hosted on G2.com.

What do you dislike about PEX?

The only real downside is that employees can't see how much funds are available so sometimes they will try and make a purchase and it is declined. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thank you for your review! We are glad to hear that PEX makes employee purchases and tracking easy for your team.

Regarding your concern about employees seeing available funds—good news! We do offer functionality that allows employees to check their available balance. You can learn more about how they can view their funds in our support article here: https://support.pexcard.com/s/article?name=000001094-How-to-Check-My-Card-Balance-on-All-Programs

Collin F.
CF
Collin F.
lead pastor
Small-Business (50 or fewer emp.)
"Great Program"
5/5
What do you like best about PEX?

This is a great app for book keeping in churches! Review collected by and hosted on G2.com.

What do you dislike about PEX?

It could use small touches to quicken the process. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thanks so much for sharing how PEX helps with bookkeeping in churches. We’re glad it makes tracking easier and would love to hear more specifics on what process could be streamlined so we can share with our product team. Please email us at customersuccess@pexcard.com.