--- title: PEX Reviews meta\_title: 'PEX Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 193 reviews by the users' company size, role or industry to find out how PEX works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 193 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

### PEX Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find PEX's **ease of use** invaluable, significantly streamlining management and saving time on expense reports. [(63 mentions)](https://www.g2.com/products/pex/reviews?filters%5Bsentiment_snippet%5D=1740256&qs=pros-and-cons#reviews)

Users commend the **excellent customer support** from PEX, which is responsive and helpful during implementation and daily operations. [(29 mentions)](https://www.g2.com/products/pex/reviews?filters%5Bsentiment_snippet%5D=1740317&qs=pros-and-cons#reviews)

Users appreciate the **convenience** of PEX for real-time expense tracking and streamlined workflows, saving valuable time. [(23 mentions)](https://www.g2.com/products/pex/reviews?filters%5Bsentiment_snippet%5D=1740034&qs=pros-and-cons#reviews)

Users appreciate the **real-time visibility** and efficiency of PEX for managing expenses and budgets effectively. [(23 mentions)](https://www.g2.com/products/pex/reviews?filters%5Bsentiment_snippet%5D=1740144&qs=pros-and-cons#reviews)

Users value the **flexibility of virtual cards** , enabling easy adjustments and efficient budget management across chapters. [(21 mentions)](https://www.g2.com/products/pex/reviews?filters%5Bsentiment_snippet%5D=1740327&qs=pros-and-cons#reviews)

Users find **card issues** frustrating, including cash back limits and acceptance problems at certain locations. [(23 mentions)](https://www.g2.com/products/pex/reviews?filters%5Bsentiment_snippet%5D=1739940&qs=pros-and-cons#reviews)

Users face **approval issues** with PEX, experiencing delays in receiving cards and verifying bank accounts. [(16 mentions)](https://www.g2.com/products/pex/reviews?filters%5Bsentiment_snippet%5D=1740377&qs=pros-and-cons#reviews)

Users find the **limited options** for auto funding and card loads restrictive, impacting overall usability. [(12 mentions)](https://www.g2.com/products/pex/reviews?filters%5Bsentiment_snippet%5D=1740102&qs=pros-and-cons#reviews)

Users experience **integration issues** with QuickBooks and Aplos, impacting functionality and report controls. [(11 mentions)](https://www.g2.com/products/pex/reviews?filters%5Bsentiment_snippet%5D=1740289&qs=pros-and-cons#reviews)

Users find the **poor customer support** frustrating, often experiencing delays and unresolved transaction syncing issues. [(11 mentions)](https://www.g2.com/products/pex/reviews?filters%5Bsentiment_snippet%5D=1740014&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of PEX

##### 1. Ease of Use

Users find PEX's **ease of use** invaluable, significantly streamlining management and saving time on expense reports.
[
See 63 mentions
](https://www.g2.com/products/pex/reviews?filters%5Bsentiment_snippet%5D=1740256&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Paulette R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paulette R.")
PR

Paulette R.

Small-Business (50 or fewer emp.)

5.0/5

"Easy, Accurate, Complete"

What do you like about PEX?

I can restrict the users from spending when transactions go untagged.

CE

Carla E.

Small-Business (50 or fewer emp.)

4.5/5

"Professional presentation"

What do you like about PEX?

The company is very forward looking and coming up with new innovations, testing the product with their employees and then allowing consumers to sign u

##### 2. Customer Support

Users commend the **excellent customer support** from PEX, which is responsive and helpful during implementation and daily operations.
[
See 29 mentions
](https://www.g2.com/products/pex/reviews?filters%5Bsentiment_snippet%5D=1740317&qs=pros-and-cons#reviews)

See Related User Reviews

CE

Carla E.

Small-Business (50 or fewer emp.)

4.5/5

"Professional presentation"

What do you like about PEX?

The company is very forward looking and coming up with new innovations, testing the product with their employees and then allowing consumers to sign u

 ![Meghan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meghan P.")
MP

Meghan P.

4.5/5

"Streamlined Financial Management, Needs Enhanced Bulk Loading"

What do you like about PEX?

I find PEX very easy to use and extremely user-friendly. It has lots of features that work well with QuickBooks, which we currently use for our financ

##### 3. Convenience

Users appreciate the **convenience** of PEX for real-time expense tracking and streamlined workflows, saving valuable time.
[
See 23 mentions
](https://www.g2.com/products/pex/reviews?filters%5Bsentiment_snippet%5D=1740034&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Paulette R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paulette R.")
PR

Paulette R.

Small-Business (50 or fewer emp.)

5.0/5

"Easy, Accurate, Complete"

What do you like about PEX?

I can restrict the users from spending when transactions go untagged.

CE

Carla E.

Small-Business (50 or fewer emp.)

4.5/5

"Professional presentation"

What do you like about PEX?

The company is very forward looking and coming up with new innovations, testing the product with their employees and then allowing consumers to sign u

##### 4. Expense Management

Users appreciate the **real-time visibility** and efficiency of PEX for managing expenses and budgets effectively.
[
See 23 mentions
](https://www.g2.com/products/pex/reviews?filters%5Bsentiment_snippet%5D=1740144&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy Way to Track Finances and Spending"

What do you like about PEX?

It’s easy to keep track of my finances and spending.

AW

Alex W.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlines Expense Management with Ease"

What do you like about PEX?

I like how PEX codes each expense to different jobs correctly. I enjoy everything that PEX does for our business. The initial setup of PEX was very ea

##### 5. Virtual Cards

Users value the **flexibility of virtual cards** , enabling easy adjustments and efficient budget management across chapters.
[
See 21 mentions
](https://www.g2.com/products/pex/reviews?filters%5Bsentiment_snippet%5D=1740327&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Director of Finance"

What do you like about PEX?

It’s flexible and lets me give staff funds to spend without having to issue them a credit card.

CE

Carla E.

Small-Business (50 or fewer emp.)

4.5/5

"Professional presentation"

What do you like about PEX?

The company is very forward looking and coming up with new innovations, testing the product with their employees and then allowing consumers to sign u

### 5 Cons or Disadvantages of PEX

##### 1. Card Issues

Users find **card issues** frustrating, including cash back limits and acceptance problems at certain locations.
[
See 23 mentions
](https://www.g2.com/products/pex/reviews?filters%5Bsentiment_snippet%5D=1739940&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Director of Finance"

What do you dislike about PEX?

Time it takes to get card in the mail. Having to put a card in someone’s name.

KH

KaLynn H.

4.5/5

"Effortless Card Management with Quick Setup"

What do you dislike about PEX?

I would say when we are funding cards from the cards tab, it would be nice to have a notes section appear to add what funds are being sent for. It wou

##### 2. Approval Issues

Users face **approval issues** with PEX, experiencing delays in receiving cards and verifying bank accounts.
[
See 16 mentions
](https://www.g2.com/products/pex/reviews?filters%5Bsentiment_snippet%5D=1740377&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Director of Finance"

What do you dislike about PEX?

Time it takes to get card in the mail. Having to put a card in someone’s name.

 ![Miriam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miriam M.")
MM

Miriam M.

Small-Business (50 or fewer emp.)

5.0/5

"Clear Visibility Into Spending, Right When It Happens"

What do you dislike about PEX?

When there is a negative amount in account. Card should not allow overdraft.

##### 3. Limited Options

Users find the **limited options** for auto funding and card loads restrictive, impacting overall usability.
[
See 12 mentions
](https://www.g2.com/products/pex/reviews?filters%5Bsentiment_snippet%5D=1740102&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Brenda L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brenda L.")
BL

Brenda L.

Small-Business (50 or fewer emp.)

4.5/5

"Receipts, Notes, and GL Tags in One Place—Plus Helpful Updates Like Auto Enforcer"

What do you dislike about PEX?

I have 9–10 PEX accounts that I reconcile, and they don’t all have the same reports available for each account. It would be nice if there was a unifor

LT

Leah T.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless to Use with Excellent Reports and Seamless Integration"

What do you dislike about PEX?

I really wish the physical cards offered cash back benefits, instead of limiting this feature to just the virtual cards.

##### 4. Integration Issues

Users experience **integration issues** with QuickBooks and Aplos, impacting functionality and report controls.
[
See 11 mentions
](https://www.g2.com/products/pex/reviews?filters%5Bsentiment_snippet%5D=1740289&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Meghan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meghan P.")
MP

Meghan P.

4.5/5

"Streamlined Financial Management, Needs Enhanced Bulk Loading"

What do you dislike about PEX?

I don't like that for bulk loading, we have to use a second app instead of having it integrated directly into PEX. It should just be built into PEX so

CO

Caroline O.

5.0/5

"User-Friendly with Stellar Features"

What do you dislike about PEX?

I wish I could still check transactions as reviewed even if they do not include user notes or receipt attachments. The review status is how I know if

##### 5. Poor Customer Support

Users find the **poor customer support** frustrating, often experiencing delays and unresolved transaction syncing issues.
[
See 11 mentions
](https://www.g2.com/products/pex/reviews?filters%5Bsentiment_snippet%5D=1740014&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Johnalyn Pua S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Johnalyn Pua S.")
JS

Johnalyn Pua S.

Small-Business (50 or fewer emp.)

3.0/5

"New to PEX"

What do you dislike about PEX?

First experience with customer service wasn’t great. Found there was a lot that could be worked on. And left me feeling nervous about continuing…

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great Receipt Integration with QuickBooks, but Support Needs Improvement"

What do you dislike about PEX?

Slow response times difficulty reaching live support when having questions or issues.

 ![Raymond D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raymond D.")
RD

Raymond D.

Controller

Mid-Market (51-1000 emp.)

9/21/2025

"Ease of use and customization of reports make PEX great"

5/5

What do you like best about PEX?

Ability to have multilevel approvals for expenses at multiple locations and receipts in one place Review collected by and hosted on G2.com.

What do you dislike about PEX?

If employees don't use virtual cards it takes a while to get a replacement card. Review collected by and hosted on G2.com.

What problems is PEX solving and how is that benefiting you?

Collect expense information - program, type, dept, client and expense type. Ability to limit funding on cards and expense types for use. Review collected by and hosted on G2.com.

Show More

Response from Zach Reichenberger of PEX

[Editedit](https://www.g2.com/survey_responses/pex-review-11711082/official_response/edit)

Thanks for sharing your experience and the great feedback on PEX’s ease of use and reporting flexibility. We’re glad the multilevel approvals and receipt management are working well for your team.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
AA

Verified User in Accounting

Small-Business (50 or fewer emp.)

2/4/2026

"I’m loving it"

5/5

What do you like best about PEX?

Ability to control what my employees spend Review collected by and hosted on G2.com.

What do you dislike about PEX?

Difficult to pull specific reports for groups of people Review collected by and hosted on G2.com.

What problems is PEX solving and how is that benefiting you?

Texting notes & receipts Review collected by and hosted on G2.com.

Show More

Response from Zach Reichenberger of PEX

[Editedit](https://www.g2.com/survey_responses/pex-review-12310904/official_response/edit)

It is good to hear the spend controls and the ability to capture notes and receipts by text have been helpful for your team.

For reporting, please reach out to adminsupport@pexcard.com if you would like additional guidance on best practices for pulling reports for specific groups of users. Our team can help walk through options and shortcuts. We appreciate the feedback and you taking the time to leave a review.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Carissa K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carissa K.")
CK

Carissa K.

Operations Director

Small-Business (50 or fewer emp.)

7/23/2025

"Operations Director"

5/5

What do you like best about PEX?

The convince of being able to load the cards for the crews and being able to change the spending rules. Our techs are able to scan the receipts when makes confirming faster. Review collected by and hosted on G2.com.

What do you dislike about PEX?

there is nothing I would change. It is extremely easy to use Review collected by and hosted on G2.com.

What problems is PEX solving and how is that benefiting you?

Being able to control what is being spent and where the card is able to be accepted. Along with lost receipts. Techs are able to scan them which makes loosing the receipts impossible now. Review collected by and hosted on G2.com.

Show More

Response from Zach Reichenberger of PEX

[Editedit](https://www.g2.com/survey_responses/pex-review-11425232/official_response/edit)

Thanks for the review. It’s great to hear PEX is helping your crews stay on track and making receipt tracking easier. Being able to control spend and update rules on the fly can make a big difference, and we’re glad it’s been smooth for your team. Appreciate you sharing your experience.

Current UserValidated ReviewerIncentivizedSource: Seller invite

RL

Rainee L.

Admin Sales coordinator

Small-Business (50 or fewer emp.)

10/15/2025

"Great and simple!"

4/5

What do you like best about PEX?

I really appreciate how fast and simple it is to add money to the cards. What I like most is that if something goes wrong, it's easy to resolve the issue. Review collected by and hosted on G2.com.

What do you dislike about PEX?

Haven't found anything to dislike, easy to order speedy delivery and simple to navigate! Review collected by and hosted on G2.com.

What problems is PEX solving and how is that benefiting you?

Faster pay out. I'm able to see in real time how quick and easy it is to transfer funds where they need to go! Review collected by and hosted on G2.com.

Show More

Response from Zach Reichenberger of PEX

[Editedit](https://www.g2.com/survey_responses/pex-review-11815679/official_response/edit)

We’re so glad to hear you’re finding PEX fast, simple, and easy to use. It’s great to know instant funding and quick issue resolution are helping your team move money where it needs to go. Thanks for sharing your experience and for being part of the PEX community!

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

7/23/2025

"Easy Tracking and Reporting"

5/5

What do you like best about PEX?

I really appreciate how easy it is to track purchases as well as being able to hold card holders accountable to tagging and uploading receipts. It helps out when we have to pull numbers for reporting Review collected by and hosted on G2.com.

What do you dislike about PEX?

There is not anything that I dislike about PEX at the moment. Review collected by and hosted on G2.com.

What problems is PEX solving and how is that benefiting you?

Being able to keep track of expenses and being able to see what is being spent for reporting purposes Review collected by and hosted on G2.com.

Show More

Response from Zach Reichenberger of PEX

[Editedit](https://www.g2.com/survey_responses/pex-review-11425231/official_response/edit)

Thanks for the great review. We’re glad PEX is making it easier to track expenses and keep cardholders accountable, especially when it comes to reporting. Happy to hear things are working well for you and appreciate you taking the time to share.

10/15/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Religious Institutions](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Religious Institutions")
AR

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

4/23/2025

"Improved Financial Processes for All Users"

4/5

What do you like best about PEX?

The PEX card system has significantly improved our financial processes by providing real-time visibility into ministry expenses. Previously, we had to wait until the end of the month for credit card reconciliations to understand spending. Now, we can see transactions as they happen, which has greatly enhanced our ability to manage budgets proactively.

Additionally, the system has been a major time-saver for our ministry coordinators. Rather than collecting receipts and reconciling multiple team members’ cards at the end of each month, each user can upload receipts and categorize expenses as transactions are completed. This has streamlined our workflow and reduced the administrative burden on our team. The mobile app is a game changer for our team members.

Overall, PEX has made our expense management more efficient, transparent, and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about PEX?

Some of the features (reimbursements) do not have auto-sync features yet with our software. Review collected by and hosted on G2.com.

What problems is PEX solving and how is that benefiting you?

PEX solved the problem of overspending of ministry budgets as we neared the end of the fiscal year - the real time sync to our ministry budget for real time visibility to budget balances was key! Also a key time saver for our ministry coordinators - rather than supporting all team members by reconciling their credit card statements - each card holder is responsible for his/her own. Efficiency WIN! Review collected by and hosted on G2.com.

Show More

Response from Zach Reichenberger of PEX

[Editedit](https://www.g2.com/survey_responses/pex-review-11076514/official_response/edit)

Thank you for the thoughtful and detailed feedback! We're so glad PEX has helped your ministry gain real-time visibility into expenses, improve budget management, and save valuable time for your coordinators. It’s great to hear the mobile app and user-level accountability have made such a positive impact.

We appreciate the note on reimbursements and syncing — good news - we are currently in the process of rolling out this feature. If you reach out to customersuccess@pexcard.com we can put you on our email list for when this feature is live, for your accounting software.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Joette M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joette M.")
JM

Joette M.

Accounting Specialist

Mid-Market (51-1000 emp.)

1/22/2025

"Very easy to use, great Customer Support!"

5/5

What do you like best about PEX?

PEX is a great and easy solution for prepaid card funding. Customer Support is very helpful. It works great for our school. Review collected by and hosted on G2.com.

What do you dislike about PEX?

We haven't had any problems and have been using the PEX platform for 3 years. Review collected by and hosted on G2.com.

What problems is PEX solving and how is that benefiting you?

We will start using

Receipt matching

Auto Enforcement

These applications will save me hours of time, I will no longer be the “bad guy” hunting down receipts!!

Priceless!! Review collected by and hosted on G2.com.

Show More

Response from Zach Reichenberger of PEX

[Editedit](https://www.g2.com/survey_responses/pex-review-10756840/official_response/edit)

Thanks for your review! We're thrilled to hear that you find PEX easy to use and a great solution for prepaid card funding. It’s fantastic that you've had a smooth experience over the past three years, and we’re excited for you to start using features like mileage reimbursement, receipt matching, and auto enforcement to save even more time. If you need any support with these new features please reach out to us at adminsupport@pexcard.com

7/23/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

LA

Laura A.

Staff accountant

Mid-Market (51-1000 emp.)

7/23/2025

"Amazing tool for bussiness"

5/5

What do you like best about PEX?

Automatization and how helpful is for the companies. Review collected by and hosted on G2.com.

What do you dislike about PEX?

The sync sometime doesn't work correctly. Review collected by and hosted on G2.com.

What problems is PEX solving and how is that benefiting you?

Automatization of my company expenses by employee. Review collected by and hosted on G2.com.

Show More

Response from Zach Reichenberger of PEX

[Editedit](https://www.g2.com/survey_responses/pex-review-11425245/official_response/edit)

We're glad PEX is helping automate your expense process and making things easier for your team. We appreciate the note on syncing, please reach out to our team the next time that happens. Thanks again for taking the time to share your experience.

10/15/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Uziel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Uziel M.")
UM

Uziel M.

Treasury Analyst

Mid-Market (51-1000 emp.)

9/24/2025

"Gives us real-time visibility and control over team spending."

4.5/5

What do you like best about PEX?

PEX makes it incredibly easy to manage and control employee and departmental spending in real time. I love how quickly virtual or physical cards can be issued. Review collected by and hosted on G2.com.

What do you dislike about PEX?

While PEX is overall very helpful, the mobile app experience can feel a bit limited and sometimes clunky. Review collected by and hosted on G2.com.

What problems is PEX solving and how is that benefiting you?

PEX helps us streamline expense management, reduce reliance on reimbursements, and maintain real-time visibility and control over company spending. Review collected by and hosted on G2.com.

Show More

Response from Zach Reichenberger of PEX

[Editedit](https://www.g2.com/survey_responses/pex-review-11723942/official_response/edit)

We’re glad PEX makes it easy to manage and control spending in real time and that issuing cards is quick and simple. We’d love to schedule time to hear more about your feedback on the mobile app so we can improve your experience. Please feel free to reach out to customersuccess@pexcard.com

to set up a call.

9/29/2025
Validated ReviewerIncentivizedSource: Seller invite

 ![Johnalyn Pua S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Johnalyn Pua S.")
JS

Johnalyn Pua S.

Finance manager

Small-Business (50 or fewer emp.)

10/15/2025

"New to PEX"

3/5

What do you like best about PEX?

Seems easy to use from the demo view and after talking to a rep for the first time. Review collected by and hosted on G2.com.

What do you dislike about PEX?

First experience with customer service wasn’t great. Found there was a lot that could be worked on. And left me feeling nervous about continuing… Review collected by and hosted on G2.com.

What problems is PEX solving and how is that benefiting you?

From the call it appears they are continuously working to improve for customers. Review collected by and hosted on G2.com.

Show More

Response from Zach Reichenberger of PEX

[Editedit](https://www.g2.com/survey_responses/pex-review-11815658/official_response/edit)

We’re sorry your initial customer service experience didn’t meet expectations. We’d love the opportunity to make it right and hopefully earn a higher review rating from you. Please reach out to us at customersuccess@pexcard.com so we can connect directly and address your concerns.

Validated ReviewerIncentivizedSource: Seller invite

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