AN
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Usage of PetPooja for Online Operations"
5/5
What do you like best about Petpooja POSS?

Online Order Reconciliation, One stop aggregation to get all multiple brands listed under one platform and other similar features.

The best part is the support team available 24x7 to render support unlike any other POS partner which doesnt have this technical support available. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

The UI can be further improved to be appealing. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS

Thank you for your amazing feedback! 😊 We're thrilled that our online order reconciliation and 24x7 support make a difference for you.

AN
Verified User in Restaurants
"Good Customer Support"
5/5
What do you like best about Petpooja POSS?

User friendly Platform, and Petpooja helping to minimize our manual task and make the things in a smoother way and new features are very use full for the F&B industries Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Too many changes in Desktop Icons. Kindly dont change the icon frequently. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS

Thank you for your kind words! We're glad to hear that Petpooja is making your operations smoother and more efficient.

AN
Verified User in Food & Beverages
"it’s simple, cloud-based, and reliable. Their customer support is excellent"
5/5
What do you like best about Petpooja POSS?

very user-friendly and completely cloud-based, which makes it convenient to access from anywhere Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Everything is perfect, their is nothing like dislike Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS

Thank you! We're glad you find Petpooja user-friendly and convenient with its cloud-based accessibility, along with our excellent customer support!

AN
Verified User in Food & Beverages
"Flawless"
5/5
What do you like best about Petpooja POSS?

I using Petpooja from many years and some points I like about Petpooja is Fast billing, Easy Integration with food aggregators like Zomato & Swiggy, etc. and most Important 24*7 Support. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Clarification on Reports, means there are many reports but which report I refer is always confusing. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS

Thank you for staying with us over the years! We're glad you love our fast billing, smooth integrations, and 24×7 support—designed to keep your operations flawless.

AN
Verified User in Restaurants
"Easy to manage the operations"
5/5
What do you like best about Petpooja POSS?

Easy onboarding process and very user friendly to use the pos

Multiple functions helps to manage the operation easy and keep the track and monitor the progress by using captain app, Analytics’s reports, and multiple integrations. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Need to upgrade the inventory module rest things are working out Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS

We're thrilled to hear that Petpooja makes your operations smooth and efficient with our multiple features! 🚀

AN
Verified User in Food & Beverages
"Excellent Ease of Use and Convinience"
5/5
What do you like best about Petpooja POSS?

Very much customizable and the Backend service is what helps the most Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Errors in tickets sent and Long TAT Hours Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS

Thank you for the kind words!

AN
Verified User in Food & Beverages
"Smooth and Effortless"
5/5
What do you like best about Petpooja POSS?

Easy and fast Integration process with food aggregators like Zomato and Swiggy. Auto acceptance of Online orders. Smooth flow of billing and KOT. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Petpooja takes pretty much time in Development requirements. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS

Thanks for the feedback!

AN
Verified User in Food & Beverages
"it is good and easy."
4/5
What do you like best about Petpooja POSS?

All orders are received in one platform like Zomato and Swiggy, no need to accept orders in multiple tabs. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Inventory management is little difficult, need to make it user friendly. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS

Thank you! We're glad you love how Petpooja brings all your orders from platforms like Zomato and Swiggy into one seamless dashboard.

AN
Verified User in Accounting
"Osm"
5/5
What do you like best about Petpooja POSS?

Orders have increased a lot and adding images to the product helped a lot. Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

You can't send an email for every connection issue, and the executive can't physically come to my shop. Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS

Thank You!

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Pet pooja Team management services"
3/5
What do you like best about Petpooja POSS?

Only 2 team member support in Pet pooja (Bhanvi mam & Gourav sir) Review collected by and hosted on G2.com.

What do you dislike about Petpooja POSS?

Dear Sir/Mam

I hope you are doing well.

I would like to bring to your attention that there seems to be some delay in the team’s management services, and the work regarding menu updates and inventory management is not progressing as smoothly as expected. We are facing several issues in these areas.

I kindly request that you look into these concerns and help resolve them at your earliest convenience.

Thank you Review collected by and hosted on G2.com.

Response from Ziyan Vora of Petpooja POSS

Thanks for your feedback! We appreciate Bhanvi & Gourav’s support and will work on improving our service speed. 🙌