--- title: Petpooja POSS Reviews meta_title: 'Petpooja POSS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 289 reviews by the users' company size, role or industry to find out how Petpooja POSS works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 289 scale: '5' date_modified: '2026-08-13' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Petpooja POSS Reviews **Vendor:** Petpooja **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 4.7/5.0 **Total Reviews:** 289 ## About Petpooja POSS Restaurant POS software that simplifies billing, menu, inventory, and order management, tailored from single outlets to large outlet chains alike. Today, it drives operations for 1,00,000+ outlets, making it one of the most widely adopted POS platforms in the F&B industry. ## Petpooja POSS Pros & Cons **What users like:** - Users value the **24/7 customer support** from Petpooja, ensuring prompt resolution of queries and operational efficiency. (49 reviews) - Users appreciate the **ease of use** of Petpooja, enabling seamless restaurant management and operational efficiency. (46 reviews) - Users enjoy the **efficient inventory management** of Petpooja POSS, streamlining their daily operations on a single platform. (37 reviews) - Users value the **fast and stable billing system** of Petpooja, enhancing efficiency during busy restaurant hours. (29 reviews) - Users appreciate the **user-friendly platform** of Petpooja, enhancing efficiency and automation in F&B operations. (29 reviews) - Users value the **extensive reporting capabilities** of Petpooja, which provide comprehensive insights into business data. (23 reviews) - Customer Satisfaction (20 reviews) - Users value the **seamless integrations** of Petpooja, enhancing inventory management and billing efficiency across platforms. (19 reviews) - POS Integration (19 reviews) - User Interface (18 reviews) **What users dislike:** - Users experience **synchronization issues and gaps in inventory and tax mapping** that hinder effective management. (14 reviews) - Users experience **slow performance** issues with delays in order updates and notifications, affecting overall efficiency. (14 reviews) - Users face **delayed updates** , leading to frustration with menu and inventory management issues affecting service efficiency. (6 reviews) - Users find the **training difficult** , with many features being overwhelming and requiring additional support to grasp. (6 reviews) - Users experience **connectivity issues** leading to syncing problems and delayed notifications, impacting overall functionality during poor internet conditions. (4 reviews) - Users experience **long delays** in onboarding and data syncing, impacting overall efficiency and responsiveness. (4 reviews) - Poor Customer Support (4 reviews) - Users experience **poor support access** due to slow response times and excessive training calls from the Petpooja team. (4 reviews) - Users raise concerns about **pricing issues** such as recurring hikes and costly multi-device login options. (4 reviews) - Technical Glitches (4 reviews) ## Petpooja POSS Reviews ### 1. Petpooja Streamlines Restaurant Operations with a Clean, Connected Workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Jay V. | software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Petpooja POSS?** What I like most about Petpooja is how easy it makes daily restaurant work. From taking orders to billing and managing items, everything feels connected and smooth. I don't need to jump between different systems, which saves a lot of time during rush hours. Another thing I really appreciate is that Petpooja is restaurant-focused, not generic. It understands real problems like order mistakes, item availability, kitchen coordination, and peak time pressure. That makes it feel practical, not complicated. The interface is also simple and clean, so even staff who are not very tech-savvy can learn it quickly. Training new employees becomes much easier, and daily operations don't get interrupted. I also like how Petpooja supports multiple outlets and online orders. Managing Swiggy, Zomato, and in-store orders from one place reduces confusion and keeps everything organized. **What do you dislike about Petpooja POSS?** One thing I dislike is that some features feel overwhelming at first. When you open the system the first time, there are many options, which can be confusing without proper guidance. Sometimes, customization takes extra time. Adjusting reports or workflows exactly how you want may require support help or extra setup effort. I also feel that mobile performance could be smoother. While it works, there are moments when it feels slightly slow, especially during peak hours. Another drawback is that advanced features are not always clearly explained. If you want to use deeper analytics or automation, you may need to spend time learning or contacting support. **What problems is Petpooja POSS solving and how is that benefiting you?** Petpooja solves the problem of chaotic restaurant management. Before using it, handling orders, billing, inventory, and reports felt scattered and stressful. Petooja brings everything into one system. It reduces manual work and human errors. Orders flow directly from the counter to the kitchen, bills are accurate, and inventory updates automatically. This saves time and avoids mistakes that cost money. Petpooja also helps with better decision-making. Sales reports, item performance, and daily summaries help me understand what is working and what is not. This makes planning easier and smarter. Another big benefit is time-saving. Tasks that used to take hours, like end-of-day reports or stock checks, now take minutes. This allows me to focus more on customers and food quality. It also improves customer experience. Faster billing, fewer order mistakes, and smoother service mean happier customers and better reviews. It helps me keep better control over inventory, so I know exactly what items are moving fast and what is getting wasted. This reduces unnecessary purchases and saves money in the long run. Petpooja makes staff accountability clearer. I can see who handled which orders and shifts, which helps manage performance without constant supervision. It supports online and offline sales together, so there is no confusion between dine-in, takeaway, and delivery orders. Everything stays in one place. The system helps during busy hours, when mistakes usually happen. Orders are clear, kitchen slips are accurate, and billing stays smooth even when the restaurant is full. It also reduces dependency on manual registers and paperwork. Everything is digital, which keeps records clear and easy to access anytime. Petpooja gives a sense of business visibility. even when I am not physically present at the outlet. I can still check sales and performance remotely. It helps reduce billing errors, which used to happen during rush hours. Payments feel more accurate, and customers trust the process more. The reports make it easier to understand daily patterns, like which items sell more on certain days and what time the restaurant gets the most orders. ### 2. Fast, Stable Restaurant POS with Easy Billing, Inventory Tracking, and Powerful Reports **Rating:** 5.0/5.0 stars **Reviewed by:** Sanket P. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Petpooja POSS?** What I like most about Petpooja is that it is built specially for restaurants, not a generic software. Everything feels designed for daily restaurant operations like billing, orders, menu setup, and reports. The billing system is very fast and stable. During rush hours, orders and bills are generated quickly without lag, which is very important when customers are waiting. Petpooja also supports multiple order types like dine-in, takeaways, and online delivery. All orders come into one system, which makes management easier and avoids confusion. Menu management is simple. I can update prices, add new items, or temporarily disable items without calling support or doing complex steps. Inventory and stock tracking is another strong point. It helps track raw materials and alerts when stock is running low, which reduces wastage and last-minute issues. The reporting section is very useful. Daily sales, item-wise reports, tax reports, and staff performance can be checked easily, even by non-technical users. **What do you dislike about Petpooja POSS?** One thing I dislike is that the user interface feels outdated in some areas. It works fine, but visually it could be more modern and clean. Initial setup can be time-consuming. Menu creation, tax configuration, and printer setup require careful attention, and new users may need support help. Sometimes reports take a little time to load when data become large, especially for restaurants with high daily volume. Customization options are limited in some cases. If a restaurant has a very unique billing or workflow requirement, it may not be fully supported. Internet dependency can be a challenge. When connectivity is poor, many syncing issues may occur, even though basic billing still works. Mobile app features are limited compared to desktop, so full control still requires a main system. **What problems is Petpooja POSS solving and how is that benefiting you?** Petpooja mainly solves the problem of manual and unorganized restaurant operations. Without it, billing, orders, stock, and reports are often managed separately or on paper. It benefits me by saving time and reducing errors. Automated billing and tax calculation remove manual mistakes and speed up checkout. Petpooja brings all orders, offline and online, into one place. This helps avoid missed orders and improves service speed. It also improves inventory planning. By knowing what items sell more, I can plan purchases better and reduce food wastage. Staff management becomes easier. Since every order is recorded, there is more transparency and less chance of misuse. For business owners, it gives clear visibility into daily performance; even without being physically present, sales and reports can be checked remotely. Petpooja also helps restaurants scale. When opening a new outlet, the same system and menu setup can be reused, making expansion smoother. It helps maintain consistent pricing and menu rules, so staff cannot accidentally or intentionally change rates during billing. It improves customer experience because faster billing and accurate orders reduce waiting time and mistakes. It makes GST and tax handling easier since reports are already formatted and ready for accounting or compliance needs. It helps owners control pilferage and cash handling because every transaction is tracked digitally. It supports better decision-making, as sales trends clearly show which items perform well and which ones should be removed or improved. It reduces dependency on manual registers, which means less paperwork and fewer errors at the end of the day. It gives confidence during audits or checks because all sales, inventory, and order data are stored properly and easy to retrieve. ### 3. Petpooja Simplifies Restaurant Ops with an Intuitive, All-in-One Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Radhika R. | Full Stack developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Petpooja POSS?** Petpooja makes running restaurant operations much simpler by bringing all key task like billing , online order management, inventory tracking and reporting into one easy to use platform. What i like best is how intuitive the interface feels, even complex tasks like managing multiple terminals or syncing online orders don't feel overwhelming. I also appriciate how it helps streamline billing and inventory in real time, which saves time and reduces mistakes during busy service hours. **What do you dislike about Petpooja POSS?** Petpooja can feel a bit overwhelming at first because there are a lot of features packed into the system. It takes some time to understand all the settings and workflows, especially for staff who are not very tech savvy. Another downside is that occasional glitches or sysc delays can happen, particularly with online order integrations or reports which can be frustrating during peak hours. While support is helpful, response time can sometimes vary. Overall, it is powerful tool, but the learning curve and occasional performance issues can be challenging **What problems is Petpooja POSS solving and how is that benefiting you?** Petpooja solves the everyday chaos that comes with running a food business like juggling billing, orders, kitchen flow, and inventory all at once. Instead of using separate tools or manual logs, Petpooja brings everything into one place, so you don't waste time switching between systems or losing track of orders. For me, this has been really helpful because it keeps boht front of house and back of house process connected, online orders sync automatically, bills are simple to genreate and inventory updates in real time, which saves a ton of guesswork. It also means fewer mistakes during busy service house and clearer reports for planning. Overall, it makes running day to day operations much smoother and less stressfull. ### 4. Petpooja review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Petpooja POSS?** Great products, great solution oriented teams. **What do you dislike about Petpooja POSS?** Tech on Swiggy and zomato is an issue for Android side. this can be improved for sure. For instance the orders are marked ready from our end but riders dont get updated information so they end up waiting. Secondly if the phone screen is locked and on rest mode order notifications may not come or get delayed. **What problems is Petpooja POSS solving and how is that benefiting you?** The wholesome tech from inventory, sales to reporting is a great single point solution for us. **Official Response from Ziyan Vora:** > Glad you love our products and team! 😊 Noted your feedback; we're working to improve it. ### 5. Smooth and Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages **Reviewed Date:** April 16, 2025 **What do you like best about Petpooja POSS?** Easy and fast Integration process with food aggregators like Zomato and Swiggy. Auto acceptance of Online orders. Smooth flow of billing and KOT. **What do you dislike about Petpooja POSS?** Petpooja takes pretty much time in Development requirements. **What problems is Petpooja POSS solving and how is that benefiting you?** Multiple Integration, Reconciliation service, Fast billing, Inventory management. **Official Response from Ziyan Vora:** > Thanks for the feedback! ### 6. Basically its okey to run stores but some glitches support too slow **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospitality **Reviewed Date:** March 27, 2025 **What do you like best about Petpooja POSS?** Its very easy to learn new employees and Billing to easy .. **What do you dislike about Petpooja POSS?** support very slow need to support quick but its slow **What problems is Petpooja POSS solving and how is that benefiting you?** pet Pooja solve some issues like printer not working , disbarred display Billing issues may be done.. **Official Response from Ziyan Vora:** > Thanks For your feedback, we will improve it to give you the best support! ### 7. Petpooja Inventory & POS Management System Review by Creme Castle! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Petpooja POSS?** 1. Inventory Management System. 2. Creating New Products or Recipes is easy in Petpooja **What do you dislike about Petpooja POSS?** 1. Menu Management on Online Platforms like Zomato & Swiggy. 2. Bulk Menu Trigger feature not work accurately most of the times. **What problems is Petpooja POSS solving and how is that benefiting you?** 1. Inventory 2. POS integration between Swiggy & Zomato. 3. Real time inventory control **Official Response from Ziyan Vora:** > Glad you love our inventory and recipe management! 😊 Noted your feedback on bulk menu updates—we’re working to make it even better. ### 8. Amazing Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages **Reviewed Date:** April 08, 2025 **What do you like best about Petpooja POSS?** Their quick service and best support,Their updated versions. **What do you dislike about Petpooja POSS?** Sometimes it takes more time in glitches **What problems is Petpooja POSS solving and how is that benefiting you?** Billing,Inventory,Accounting,Attendance-In this servcies petpooja really helps. **Official Response from Ziyan Vora:** > Thanks for your feedback! ### 9. Jagdish Farshan Petpooja POS service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Petpooja POSS?** Customer care is really good and HO management for menu is easy **What do you dislike about Petpooja POSS?** Facing trigger issue sometime and taking more than usual time that need to be correct **What problems is Petpooja POSS solving and how is that benefiting you?** The menu management through HO is easy **Official Response from Ziyan Vora:** > Thank you for your feedback! We're glad you find our customer care helpful and the HO menu management easy to use. ### 10. Efficient Products and Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Petpooja POSS?** We use Inventory and Billing servcies. Great support received from team **What do you dislike about Petpooja POSS?** Slow support calls , Overall good service from team **What problems is Petpooja POSS solving and how is that benefiting you?** Inventory stock management and Billings services made easy. **Official Response from Ziyan Vora:** > We're happy to know you're satisfied with our Inventory, Billing services, and support team. ### 11. Frullato (Singanpore) POS service Petpooja **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Petpooja POSS?** Easy to access the new feature and manage the menu **What do you dislike about Petpooja POSS?** Sometime lagging in Inventory however rest all are fine **What problems is Petpooja POSS solving and how is that benefiting you?** Easy to manage online and offline menu **Official Response from Ziyan Vora:** > Thank you for your feedback! ### 12. Overall good, some backend updates creates problem and take alot of time to get resolved. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Petpooja POSS?** All at one place. Easy backend and integerations. **What do you dislike about Petpooja POSS?** Problem solutions take a lot of time sometime. **What problems is Petpooja POSS solving and how is that benefiting you?** All backend operations mostly **Official Response from Ziyan Vora:** > Thank you for your feedback! 😊 We're glad you find our platform easy to use. ### 13. Good software for restaurant **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Petpooja POSS?** Everything is ok but company can improve the product and service also. **What do you dislike about Petpooja POSS?** Tech is little bit lagging but it can be improved **What problems is Petpooja POSS solving and how is that benefiting you?** N/A **Official Response from Ziyan Vora:** > Thank you for your feedback! We're always working to improve and serve you better. ### 14. Great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Petpooja POSS?** Easy and convenient billing, user friendly **What do you dislike about Petpooja POSS?** Errors and slow weekend response from app **What problems is Petpooja POSS solving and how is that benefiting you?** Billing and stock management and customer data **Official Response from Ziyan Vora:** > Thank you! We are glad you find our billing easy and user-friendly. ## Petpooja POSS Discussions - [Is it possible to make raw material individual% wise yield](https://www.g2.com/discussions/49757-is-it-possible-to-make-raw-material-individual-wise-yield) - 3 comments, 2 upvotes - [View Petpooja POSS pricing details and edition comparison](https://www.g2.com/products/petpooja-poss/reviews?filters%5Bsentiment_snippet%5D=1376414&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+22%3A49%3A25+-0500&secure%5Bsession_id%5D=c069cffc-03b1-49af-a904-985834a7b665&secure%5Btoken%5D=c497dfaf89794e71e9f0149d34b8581c5df7e9d6caa899c7dce920ba3515f223&format=llm_user) ## Petpooja POSS Integrations - [Reelo](https://www.g2.com/products/reelo/reviews) - [Zoho Books](https://www.g2.com/products/zoho-books/reviews) - [Zomato for Restaurants](https://www.g2.com/products/zomato-for-restaurants/reviews) ## Petpooja POSS Features **Administration** - Menu Building - Inventory Management - Accounting - Reporting & Analytics - Loyalty Management - Retail Inventory Management - Invoice Management - Layaway Management - Delivery Management - Real-Time Reporting - Reporting & Statistics **Administration** - Analytics - Order Tracking **Administration** - Accounting - Marketing Tools - Employee Management - Guest Profiles **Platform Basics** - Reporting - Interoperability - Real-Time Reporting - Labor Cost Reporting **Order Management** - Multichannel Ordering - Menu Management - Order Tracking - Order Prioritization **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery - Receipt Management - Sales Tax Management - Gift Card Management - Promotions Management - Purchase Order Management - Returns Management - eCommerce Management - Commission Management - Sales Order Management - Discount Management - Order Management - Recipe Management - Reservations Management - Tips Management - Bar Tab Management - Employee Management - Cash Management - Kitchen/Menu Management - Partial Payments - Stock Management - Pricing Management - Price/Margin Management - Split Checks **Finances** - Food Costing - Invoice Tracking - Recipe Costing - Accounting **Analytics** - Reports & Analytics - Predictive Analytics - Feedback Management - Market Intelligence **Back Office** - Built-in Accounting - Employee Management - Real-Time Analytics - Stock Management - Order Management - Reporting/Analytics **Kitchen Logistics** - Recipe Management - Inventory Tracking - KDS Syncing **Inventory Management ** - Waste Tracking - Recipe Creation - Inventory Control - Online Ordering **Front of Office** - Point of Sale (POS) - Table Management - Kitchen Ticketing - Reservations - Purchase Order Management - Gift Card Management - Promotions Management - Discount Management - Wait List Management - Reservations Management - Kitchen/Menu Management **Platform** - Sales Reporting & Analytics - Mobile Application - Integrations - Loyalty Programs **Additional Functionality** - Barcode/Ticket Scanning - Access Controls/Permissions - Activity Dashboard - Accounting Integration - API - Order Tracking - AI Copilot - Customer History - Payment Processing - Third-Party Integrations - Dynamic Pricing - Transaction History - Customizable Reports - Multi-Location - For Bars/Clubs - Clock In/Out - Credit Card Processing - Customer Database - Time Clock - Inventory Control - Product Catalog - Generative AI - Offline Access - Loyalty Program - Sales Trend Analysis - Customizable Categories - Sales Reports - CRM - Restaurant POS - Data Import/Export - Inventory Tracking - Point of Sale (POS) - Customer Accounts - For iPad Devices - SSL Security - Real-Time Data - For Retail - Barcode Recognition - Reporting & Statistics - Real-Time Updates - Billing & Invoicing - Ordering Automation - Retail POS - Alerts/Notifications - For Restaurants - Order Entry - Mobile Access - Online Ordering **Additional Functionality** - Inventory Management - Nutrition & Allergen Management - AI Copilot - Point of Sale (POS) - Recipe Management - Generative AI - Kitchen/Menu Management - Demand Forecasting **Platform Data** - Dashboard - Activity Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Accounting Integration - Third-Party Integrations **Generative AI** - AI Text Summarization - AI Text-to-Speech - Generative AI **Additional Functionality** - Inventory Tracking - Time Clock - Order Entry - Credit Card Processing - Performance Metrics - Mobile Access - Multi-Location - Real-Time Data - Customizable Branding - Sales Reports - Social Promotion - Real-Time Notifications - Loyalty Program - Access Controls/Permissions - Billing & Invoicing - API - Order Tracking - Reporting & Statistics - Sales Trend Analysis - Real-Time Updates - Online Ordering - Customizable Reports - Barcode/Ticket Scanning - Delivery Tracking - Customer History - Forecasting - Customer Database - AI Copilot - Alerts/Notifications - Electronic Payments ## Top Petpooja POSS Alternatives - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,308 reviews) - [UrbanPiper](https://www.g2.com/products/urbanpiper/reviews) - 4.6/5.0 (55 reviews) - [Restroworks Inventory Management](https://www.g2.com/products/restroworks-inventory-management/reviews) - 4.7/5.0 (1,015 reviews)