MT
Michael T.
Mid-Market (51-1000 emp.)
"Fantastic People but Outdated Software"
4/5
What do you like best about PestPac by WorkWave?

The folks at workwave that help make this antiquated system work in the modern world. Review collected by and hosted on G2.com.

What do you dislike about PestPac by WorkWave?

Multi unit module that we pay extra for cuts off our technicians comments in a unit inspection summary report. Pestpac mobile has a lot of limitations. Review collected by and hosted on G2.com.

Response from Elena Havard of PestPac by WorkWave

Hello - thank you for sharing your thoughts on PestPac! We have passed along all of your comments and appreciate your feedback! -WorkWave

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Pest pac review"
5/5
What do you like best about PestPac by WorkWave?

Pest park has a great features for your business and being able to report and do what needs to be done to individualize your experience per client. they're always more than happy to help. Every time I've reached out to Work wave I've gotten the answers that I need to help with my current issues. Review collected by and hosted on G2.com.

What do you dislike about PestPac by WorkWave?

Some things we can't make sense of. I've gotten all my answers taken care of but that's not the case for most people and I think that would be the downfall. Review collected by and hosted on G2.com.

Response from Elena Havard of PestPac by WorkWave

Hello - thank you for sharing your thoughts on PestPac! We are so happy you are finding success with our products and have passed along all of your comments. Thank you! -WorkWave

JP
Justin P.
Mid-Market (51-1000 emp.)
"Had a good time, had good information."
4/5
What do you like best about PestPac by WorkWave?

Being able to schedule and reschedule appointments quickly. And it makes it easy to review service reports and release orders. Review collected by and hosted on G2.com.

What do you dislike about PestPac by WorkWave?

The documents section for accounts. When uploading documents you almost always need to select "show portal". And when you click it the whole page refreshes Review collected by and hosted on G2.com.

Response from Elena Havard of PestPac by WorkWave

Hello - thank you for sharing your thoughts on PestPac and attending the UC Bootcamp! We are so happy you are finding success with our products and have passed along all of your comments. Thank you! -WorkWave

Marina M.
MM
Marina M.
Invitation Creation
Mid-Market (51-1000 emp.)
"Easy access to everything you need"
4.5/5
What do you like best about PestPac by WorkWave?

I use PestPac everyday and in my opinion what's most helpful to my position is the report pulling. It makes it so much easier to send inovices to customers. Customer support has been very helpful when its needed. Review collected by and hosted on G2.com.

What do you dislike about PestPac by WorkWave?

At times, it can be a bit slow, but it usually picks back up within a couple minutes. Review collected by and hosted on G2.com.

Response from Elena Havard of PestPac by WorkWave

Thank you for your positive and constructive review, Marina. We always appreciate feedback so we can continue improving our software to better serve your business! -WorkWave

GP
George P.
CEO - Head of Operations
Small-Business (50 or fewer emp.)
"We are very happy with PestPac by WorkWave."
5/5
What do you like best about PestPac by WorkWave?

One of the best thing about using PestPac is using their scheduling features, especially the Service Set-Ups for Re-occuring services. We have been able to create custom service set-ups for seasonal pests like Mosquitoes and Yearly Termite Renewals. PestPac has many reports to use for measuring services, technician production, receiveables, these are just a few to mention. Review collected by and hosted on G2.com.

What do you dislike about PestPac by WorkWave?

PestPac has come far with using their updated Route Optimimazation. Review collected by and hosted on G2.com.

Response from Elena Havard of PestPac by WorkWave

Thank you for your positive and constructive feedback! We are so happy you are finding success with Route Optimization and Scheduling and hope our products continue to bring you success. Please continue to share your feedback so we can ensure WorkWave continues to be the best partner for your business. Thank you! - WorkWave

CC
Cathy C.
Mid-Market (51-1000 emp.)
"Successful Bootcamp"
4.5/5
What do you like best about PestPac by WorkWave?

Enjoyed todays bootcamp at Beyond Servive 2024. Learnt new things that I didn't know about in PestPac even though been using it for 16 years! Review collected by and hosted on G2.com.

What do you dislike about PestPac by WorkWave?

Sometimes there is not an easy way to do something...takes too many steps to get something done Review collected by and hosted on G2.com.

Response from Elena Havard of PestPac by WorkWave

Hello - thank you for sharing your thoughts on PestPac and the UC Bootcamp! We are so happy you are finding success with our products and have passed along all of your comments. Thank you! -WorkWave

AP
Ashley P.
Small-Business (50 or fewer emp.)
"Great Platform, Easy To Use"
5/5
What do you like best about PestPac by WorkWave?

I am a daily user of PestPac and would highly reccommend it

Anyone looking for an easily workable and easily understandable platform, this is it

User friendly

Help for this page is an amazing feature that really helps users get familiar with the platform Review collected by and hosted on G2.com.

What do you dislike about PestPac by WorkWave?

There are currently no downsides to using PestPac in my opinion. Review collected by and hosted on G2.com.

Response from Elena Havard of PestPac by WorkWave

Thank you for your positive and constructive feedback! We are so happy you are finding success with PestPac and hope our products continue to bring you success! - WorkWave

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"PestPac is great overrall, but there is some lack of automation and accuracy."
4.5/5
What do you like best about PestPac by WorkWave?

The abundance of tools and how they integrate with each other. The report generating that is available. Easy to use and navigate in general. Review collected by and hosted on G2.com.

What do you dislike about PestPac by WorkWave?

Best Fit is not accurate 100% of the time. My team and I often have to go back and look at an appointment before offering it through Best Fit to make sure that it makes sense. Review collected by and hosted on G2.com.

Response from Elena Havard of PestPac by WorkWave

Hello - thank you for sharing your thoughts on PestPac! Customer satisfaction is our top priority and we are happy you are finding success with our products. We have passed along all of your comments and appreciate your feedback! -WorkWave

Kerri K.
KK
Kerri K.
Mid-Market (51-1000 emp.)
"Love Pestpac’s navigation into the future of service"
4.5/5
What do you like best about PestPac by WorkWave?

Pestpac has done a wonderful job of listening to its users and making necessary changes! Review collected by and hosted on G2.com.

What do you dislike about PestPac by WorkWave?

It sometimes takes a while to get a response from support when issues arise. Review collected by and hosted on G2.com.

Response from Elena Havard of PestPac by WorkWave

Hello - thank you for sharing your thoughts on PestPac! Customer satisfaction is our top priority and we are happy you are finding success with our products. We have passed along all of your comments and appreciate your feedback! -WorkWave

SD
Sara D.
Mid-Market (51-1000 emp.)
"Operations Manager"
5/5
What do you like best about PestPac by WorkWave?

User friendly. Easy to train new staff. Notifies you if errors in set ups. Support Review collected by and hosted on G2.com.

What do you dislike about PestPac by WorkWave?

Not always informed of new functions in detail Review collected by and hosted on G2.com.

Response from Elena Havard of PestPac by WorkWave

Hello - thank you for sharing your thoughts on PestPac! Customer satisfaction is our top priority and we are happy you are finding success with our products. -WorkWave