I use Personio for keeping all employee data in place, managing absences and holiday approvals, performance reviews, and whistleblowing. I like that Personio is customizable, which is beneficial because we have a particular setup and employees all over the world, so this helps in managing different needs. I also find it easy to set up, as the initial setup in 2021 was quite easy. Review collected by and hosted on G2.com.

A lot of things need to be implemented by me, manually set up things as we like/need them. It would be nice to have some more automatisation. For example assigning multiple types of absence types to people, all at once. Integration is a bit complex for tools like Calendar and Slack because you need to be admin of all these tools, which are usually managed by security and not HR. Review collected by and hosted on G2.com.

I use Personio for a variety of HR topics and particularly appreciate that I can accomplish many tasks through just one interface. The automation possibilities in Personio are impressive because they are very diverse, and I can set up automation for almost any topic. Above all, the payroll system is easy to handle when everything is set up correctly because then you hardly have to do anything manually. This automation saves work time while achieving the same result, which really helps me. Review collected by and hosted on G2.com.

Personio Payroll is still a relatively new part of Personio. There are a few exceptions that are not yet represented in the system, and you have to manually submit reports via the SV reporting portal. However, for us, these have really been absolute exceptions so far. Review collected by and hosted on G2.com.

The user experience is intuitive, and it saves us a lot of time with absence management and payroll. I also appreciate that they keep innovating and regularly add new functionalities. Review collected by and hosted on G2.com.

Sometimes it’s frustrating that I have to search around for information about what’s changed when I really just want to get started and get to work. Review collected by and hosted on G2.com.

Most employees use Personio for the application area of attendance and absence, because it is now well represented in the app. Review collected by and hosted on G2.com.

Personio is not yet mature in the area of billing systems and cannot represent some benefits. The interfaces between the tools are problematic because the developers do not collaborate and the tools are not interconnected. The API is not good, which makes integrations with other applications difficult. The ideas are good, but often the necessary connections are missing, for example between competency models, performance, and compensation. The implementation of goals has also not been successful, especially with sub-goals for employees. Onboarding and offboarding processes also have gaps, for example, checklists for specific situations such as pregnancy, contract changes (team changes, title changes, etc.) are missing - these cannot be well represented through workflows, as the workflows can only proceed step by step and cannot start workflows simultaneously, such as when there is a change and multiple departments receive a to-do at the same time, leading to delays in the workflow if it gets stuck at one point. The setup was simple but time-consuming with a lot of manual effort. Review collected by and hosted on G2.com.

I appreciate the intuitive use of Personio. The customization options the system offers me are great, and the self-service is gladly used. I find the integration with other tools like DATEV particularly helpful, as it significantly eases my work as an HR manager. Additionally, Personio simplifies work processes by allowing employees to independently change their data and set reminders. Payrolls are automatically entered into the system and are available as PDFs, which also makes the HR process more efficient. Overall, the system works efficiently and well, while also being compliant with data protection regulations. Review collected by and hosted on G2.com.

On one hand, I think it's good that innovations are released quickly, but sometimes they are released somewhat hastily and are not quite as well-developed as they should be. And sometimes, less is more in HR. That means functions should really work well before they are released. And it would be good if Personio increasingly addressed current developments, such as the current EU Pay Transparency Act, and offered solutions for it. Review collected by and hosted on G2.com.

I work in Germany, and as Personio was built in Germany, it reflects the specifics of the legislation here. It also develops and is more and more user friendly. What is important on governance level, it is IT - and GDPR compliant.

The core model allows covering all the basics even for small companies.

In the end we did not come to use of other modules but I know it from other context/companies. I think it is very cool that the software develops, offers more modules and areas to cover, integrations etc. At a company with 20 people I cannot make such a big use of it. But from my previous experience, with bigger organizations and more workload (e.g. onboarding/offboarding) it performs better. I could consider it a very holistic solution.

The system is accessible without specific IT support or knowledge, therefore an average person that understands a bit of technology/systems and HR can setup the system independently. I did not use onboarding option at the end, but it is available, shoul you struggle.

Did not get to AI benefits so far. Personio offers a lot of webinars and a great knowledge base to users to be self-sufficient, which I love.

The price is still a bit too high for me. With more employees and actions it would have to ma a better ROI. Review collected by and hosted on G2.com.

I really like it, however I am not always able to follow up on all updates and releases. I could imaging a bit more flexibility in the the onboarding/offboarding process.

What I miss is a central repository. THe point is, I can have employee data/files in the system, but don't have a shelf/folder where I could store other HR relevant data that I don't want to have on Drive etc.

Also a kind of library for employees with policies etc. would do.

Assets management as an optional feature. Review collected by and hosted on G2.com.

I like that Personio automates processes efficiently and is useful for checklists, for example, for onboarding and also for an orderly control of staff absences. I also value it as an integral management of human resources in general. It really provides us with greater support and tools and functionalities compared to the previous system. Additionally, the initial setup was simple and was accompanied and guided by people directly. Review collected by and hosted on G2.com.

One of the aspects that perhaps has been improving, but still lacks, is the issue of support. Initially, customer support was difficult to contact, calls generally did not have immediate availability, and one had to wait several days to resolve an issue. Nowadays, they have incorporated the artificial intelligence tool which helps a lot, but it still lacks the human factor and the availability of calls to resolve issues perhaps more immediately and not have to wait several days to receive a response. Review collected by and hosted on G2.com.

What I like most is the intuitive application and the flexibility of Personio's system. We can add attributes, and the interface is very customizable, which is very important to us. The cloud-based solution allows us to access the data from anywhere. The user-friendliness is very high, as employees can accurately track their times, request absences and presences, and upload documents, with access to their personnel and payroll records. From an HR perspective, it is also intuitive and allows for easy adjustments. Review collected by and hosted on G2.com.

The payroll support could be improved. The processing times are very long, and there are often differing statements. The quality of the support could also be better. Review collected by and hosted on G2.com.

What I like best about Personio is how it centralizes all core HR processes in one intuitive platform. I like how easy it is to sign documents when needed, to check how many hours of time off we have and to schedule said time off. Review collected by and hosted on G2.com.

While Personio is very comprehensive, some features can feel rigid and not fully customizable to specific company needs. Certain workflows and reporting functionalities could offer more flexibility, especially for more complex organizational structures.

That said, the platform continues to improve over time. Review collected by and hosted on G2.com.

I really like the UX design of Personio because it is very sleek and clear. The navigation bar on the left side fits well and the color design is quite chic. I also think it's cool that it's a German software company, whether it's a start-up or a unicorn, and that's why I like using the software. I appreciate the easy setup and found the onboarding quite good, as I had tasks to get to know important people. The onboarding process was nicely designed and included tools that cover the entire human resources. Review collected by and hosted on G2.com.

I find the dropdown menu a bit annoying. If you accidentally move the cursor out of the field, it closes too quickly and you often click the wrong thing. This makes it difficult to hit the menu correctly in a fast workflow. Review collected by and hosted on G2.com.