AA
Antonio A.
Chief People Officer
Small-Business (50 or fewer emp.)
"OK for a small business"
3.5/5
What do you like best about Personio?

Rolled out an AI assistant, improved org charts, some customisation of branding... Review collected by and hosted on G2.com.

What do you dislike about Personio?

pricing, legal entity management beyond the "pro" version Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Effortless and Intuitive User Experience with Personio"
5/5
What do you like best about Personio?

I use Personio every day to log my working hours and check if my colleagues are available, either in the office or working from home. I also use it to log my sick leaves and vacation days. It solves the problem of knowing my colleagues' availability without having to ask them directly, saving their time. I like Personio's nice design and clear user flow. It's really clean and neat, and from the very beginning, I understand what I should click to reach my goals. The setup was pretty easy and obvious for me as a worker, taking only about ten to fifteen minutes. Review collected by and hosted on G2.com.

What do you dislike about Personio?

Sometimes, Personio is lagging, therefore it doesn't work, but usually it's just one or two hours, and the IT team behind Personio is solving these issues very fast. And it happens VERY rarely. Review collected by and hosted on G2.com.

Alba F.
AF
Alba F.
"Streamlined HR Management, Room for Customization"
4/5
What do you like best about Personio?

I find Personio very easy to use; it's user-friendly for both HR managers and employees, with no hidden workflows. I like that it eliminates the need to keep spreadsheets with employee data, benefits, salaries, and time off. I appreciate that the reports are easy to configure and export, which allows me to simply see data patterns and get the information we need like emails and time off patterns. Review collected by and hosted on G2.com.

What do you dislike about Personio?

It's hard to customize some functions, like onboarding and offboarding for people going or returning from parental leave. We use the normal onboarding functions but the dates don't match. Also we would like for it to sync with Remote to see our remote employees too in the same place. Review collected by and hosted on G2.com.

Alice M.
AM
Alice M.
"Comprehensive HR Solution with Intuitive Interface"
4.5/5
What do you like best about Personio?

I like how everything is managed easily and in one place with Personio, so I don't need to move through multiple platforms. It's easy to use with a clean UI, and offers a lot of features without being overwhelming. I find the team calendar very useful and the recruiting module, even though a bit more complex than the ATS I used before, is nice to use. Review collected by and hosted on G2.com.

What do you dislike about Personio?

The evaluation forms in the recruitment modules are formatted weird, and job postings formatting isn't straightforward, requiring CSS code edits for specific fonts. Adding custom variables to documents isn't intuitive initially but eventually makes sense after trial and error. There's also confusion with the initial setup, especially when importing existing time off balances and adjustment dates. Review collected by and hosted on G2.com.

PP
Paulina P.
"Efficient HR tool, but payroll needs improvement"
3/5
What do you like best about Personio?

I like that the chaos in the files has disappeared, as everything is digital and easy to find. The system reminds you of onboardings, leavers, or visa status. In the recruitment area, I find the simple candidate overview and the ability to easily exchange messages very helpful. I appreciate the forward-looking features and the many possibilities that Personio offers, especially for time tracking, vacation planning, and salary overview and processing. These features make it a practical self-service tool for employees, thereby reducing the workload for managers and HR. Review collected by and hosted on G2.com.

What do you dislike about Personio?

Personio Payroll is really not good and many errors occur. The customer service takes forever to provide only half-helpful answers. Our new accountant can't believe what kind of entries are being posted to the wrong accounts in the background. Additionally, you are rarely informed about updates and errors just keep occurring. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Intuitive, clear, and efficient – Personio noticeably simplifies recruiting"
4.5/5
What do you like best about Personio?

Personio is a very clear and logically structured tool that noticeably eases the workday. The Premium Support is particularly noteworthy: inquiries are usually answered quickly, competently, and solution-oriented.

I use Personio daily, especially in recruiting, and greatly appreciate the intuitive operation. Both posting job advertisements and processing applications are clearly structured and efficient. Key figures and analyses can be displayed clearly and provide a good basis for well-founded decisions.

The integration into existing processes and systems is also uncomplicated and well thought out, making Personio quickly ready for use and seamlessly fitting into the workday. Review collected by and hosted on G2.com.

What do you dislike about Personio?

Occasionally, there are longer loading times, which can slow down the workflow somewhat, especially on busy days.

Additionally, some functions are currently not fully or only indirectly implementable. An example is internal job postings, which cannot be easily or directly displayed without simultaneous publication on the official career page. Review collected by and hosted on G2.com.

AE
Andra E.
"Innovative HR Solution"
5/5
What do you like best about Personio?

I like the fact that Personio is always innovating and adding new features. I appreciate that it has different modules that cater to our needs as an organization. It's helpful that they are adapting to anything that is coming and always adding new features to the different products they have. They also send a monthly newsletter of product updates. Review collected by and hosted on G2.com.

What do you dislike about Personio?

There are some small things that I believe make it more difficult, like Personio connects with Teams but it doesn't sync national holidays with someone's calendar on Outlook to be out of office, or you can schedule a performance meeting through Personio but it doesn't sync with the calendar to see when different people are available. I don't think the integrations are so great or I haven't explored them that much. The initial setup wasn't hard, but it was a long process. There was support to understand how to set up every module, but in general, there is a lot of 'self-work' to be done. Even after the initial setup, you are a bit on your own to figure out how to use the platform. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"Intuitive for users and great CSM support, but limited backend and too much manual work"
3/5
What do you like best about Personio?

I’ve been collaborating with Personio for the past four years, and I have to say it has grown a lot during this period. I really appreciate that Personio has a feedback culture. So far, I feel truly heard, and I can see that Personio values our collaboration.

The system itself is very intuitive for end users. Our team is not very techy, yet they feel quite comfortable using the system. However, on the back end I find Personio very limited. It sometimes feels like the company is building extra add-ons while some basics are still not available in the system (e.g., employee history is not effectively managed in Personio and requires manual work).

During the implementation, we had the support we needed. I feel this was largely due to our excellent CSM, Sanne Fernout, who did extraordinary work. Review collected by and hosted on G2.com.

What do you dislike about Personio?

The system itself feels quite limited. It often requires a lot of manual work from the HR team to get things done in Personio, which shouldn’t be the case. For example, when working on a report, we use Reporting in Personio, but we still have to download the data and do some extra work to get the final results we need. I see the same pattern with other products in Personio as well.

Additionally, when it comes to new launches, it seems like Personio delivers an MVP. Before a new product is launched, we get hyped that the issue will be solved, but once it’s released, it’s just the MVP. In many cases, it also seems to affect other products in Personio, which then require workarounds.

Lastly, it feels like Personio keeps building new functions, but I would suggest focusing on getting the HR basics in place first. Review collected by and hosted on G2.com.

Sebastian H.
SH
Sebastian H.
Geschäftsführer
Small-Business (50 or fewer emp.)
"Perfect for startups, needs improvements in employee discussions"
5/5
What do you like best about Personio?

Personio has been central for us as a young company from the very beginning, as soon as we brought in the first employees. I appreciate that the entire HR area, like personnel files, is consolidated and payroll is also included. With the help of Personio, the initial setup worked well. Review collected by and hosted on G2.com.

What do you dislike about Personio?

Well, what doesn't work at all is that employees are supposed to evaluate themselves first, and then things are constantly copied back and forth, and the old things are not available. So ultimately, this whole conversation is poorly documented. Review collected by and hosted on G2.com.

Janina S.
JS
Janina S.
Senior HR Manager
Mid-Market (51-1000 emp.)
"Personio: Intuitive, easy to use, and impressively fast in development"
5/5
What do you like best about Personio?

Personio is an incredibly intuitive tool. We use several software solutions, and Personio is really much easier to use both as a user and as an admin. Additionally, Personio is very quick when it comes to product optimizations, further developments, and improvements. I don't know any other tool like it. Review collected by and hosted on G2.com.

What do you dislike about Personio?

There is really nothing that I don't like. Review collected by and hosted on G2.com.