AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

9/28/2021

"MemberClicks"

5/5

What do you like best about MemberClicks?

I love the abilities of this program, I can do anything from mass communications with hyperlinks, to managing and maintaining member services. Review collected by and hosted on G2.com.

What do you dislike about MemberClicks?

The desktop version is much more difficult to use then the online. Review collected by and hosted on G2.com.

SB

Sarah B.

Program Manager

Mid-Market (51-1000 emp.)

10/12/2019

"MemberClicks - A Decent AMS"

3.5/5

What do you like best about MemberClicks?

MemberClicks is relatively easy to use. Members and non-members alike can pay online with CC (if attached to your payment processor, Authorize.net or PayPal), check, ACH, wire, etc and they can all be recorded in MC. You can track custom fields to capture different data from your members. You can collect information through Forms. MC can integrate with other software, like HigherLogic. Review collected by and hosted on G2.com.

What do you dislike about MemberClicks?

MemberClicks isn't as robust of a AMS as we would like. Their payment module is not as easily used to take any payment other than membership fees. Review collected by and hosted on G2.com.

Recommendations to others considering MemberClicks:

If you are considering getting MemberClicks, make sure you look at exactly what your need it to do and get a demo and ask ALL OF THE QUESTIONS! It is difficult when you get software that you think will do one thing, but in the end it doesn't do that. Review collected by and hosted on G2.com.

What problems is MemberClicks solving and how is that benefiting you?

We are using MemberClicks to manage our membership database and it links into our website, using HigherLogic, which allows us to control members only sections of the website. Review collected by and hosted on G2.com.

UL

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

10/31/2019

"Old interface and lags"

2.5/5

What do you like best about MemberClicks?

I can easily search businesses and keep all the information in one spot. I can also easily track members and non members and keep notes. It keeps track of a number of things that not only benefits a membership department, but other departments. Review collected by and hosted on G2.com.

What do you dislike about MemberClicks?

It usually lags and takes a while to start up. You log in and it takes like a minute for it to load the program. Very old interface. The online version was missing a lot of items from our database. Review collected by and hosted on G2.com.

Recommendations to others considering MemberClicks:

We have used Webclick for a number of years, looking at other softwares to better incorporate every department in our office. Review collected by and hosted on G2.com.

What problems is MemberClicks solving and how is that benefiting you?

Keeps track of business members with member retention. Office can be up to date with member information as its all in one place. If you're looking for a basic software this is it, but I believe our organization outgrew it. Review collected by and hosted on G2.com.

CB

Christy B.

Event Coordinator

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

7/19/2018

"Weblink Connect"

5/5

What do you like best about MemberClicks?

The format is easy to use and laid out a lot more "user-friendly" now! Moving to a web based program had given Weblink two thumbs up in my book. Review collected by and hosted on G2.com.

What do you dislike about MemberClicks?

I don't like that you can't just upload a photo to use in "general settings". You have to upload to Weblink Content first to have a URL to post a photo. There should be an option to just upload a photo for that particular event description. Review collected by and hosted on G2.com.

Recommendations to others considering MemberClicks:

Moving to a web-based program has increased the ability to use WebLink anywhere! It allows our Membership Team to access our database no matter where they are, I can process payments and registrations with ease at the door and the level of excellent customer service of WebLink has definitely increased after being purchased by MemberClicks. All positive changes and in the right direction! Review collected by and hosted on G2.com.

What problems is MemberClicks solving and how is that benefiting you?

Being able to sort membership by tiers, keeping events looking streamlined (by being able to "copy" an event to reuse, has been invaluable to giving our brand the recognized look we are looking for. Review collected by and hosted on G2.com.

UM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

7/24/2018

"HIGHLY RECOMMENDED "

5/5

What do you like best about MemberClicks?

I love that this can be used through a mobile app. I am able to log in through my iphone when needed. I am able to receive all my companies info as far as events and our financial management. Review collected by and hosted on G2.com.

What do you dislike about MemberClicks?

I dislike that we are paying per user per month for the service. When using the mobile app it tends to run slower than using it through the computer. Review collected by and hosted on G2.com.

Recommendations to others considering MemberClicks:

I would recommend using this software. There customer service and sales team were awesome.And they have made the website and weblinks very easy to use and understand. Review collected by and hosted on G2.com.

What problems is MemberClicks solving and how is that benefiting you?

This is benefiting our business because we now have the ability to report to and from all departments it saves us time. We are able to put company information to ensure everybody is on the same page for the business. Review collected by and hosted on G2.com.

EC

Erica C.

Membership Engagement Coordinator

Small-Business (50 or fewer emp.)

7/3/2018

"Customer Service lacks but does the job "

3/5

What do you like best about MemberClicks?

I like that you can chat with someone at any time via support. Review collected by and hosted on G2.com.

What do you dislike about MemberClicks?

I dislike that you cannot call someone on the phone. Review collected by and hosted on G2.com.

JB

Jennifer B.

Account Executive

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

1/2/2018

"Love this Product!"

5/5

What do you like best about MemberClicks?

My company uses MemberClicks for 14 different Associations and it is amazing. The real value in MemberClicks is their customer service. There is nothing they cannot help you with. The product is easy to understand and is constantly being updated. Review collected by and hosted on G2.com.

What do you dislike about MemberClicks?

They update the product often, and sometimes the update is not helpful to your Association. This is when you contact customer support and they always have a work around! Review collected by and hosted on G2.com.

Recommendations to others considering MemberClicks:

Use customer support if you are stuck!!! They are so incredibly helpful Review collected by and hosted on G2.com.

What problems is MemberClicks solving and how is that benefiting you?

We use it as the membership and event management tool for our 14 Associations. Very very helpful. It helps us keep on track when switching between the Associations. We recently acquired a new Association and the first task was to get them on the MemberClicks platform. Review collected by and hosted on G2.com.

UR

Verified User in Retail

Mid-Market (51-1000 emp.)

7/20/2018

"Very convenient "

3.5/5

What do you like best about MemberClicks?

You can set up events and send reminders to people Review collected by and hosted on G2.com.

What do you dislike about MemberClicks?

Can be very slow and not much up to date Review collected by and hosted on G2.com.

SH

Sami H.

Social Media Coordinator

Small-Business (50 or fewer emp.)

5/29/2018

"WebLinks Software"

4.5/5

What do you like best about MemberClicks?

Ease of use and good for beginners, explains everything in depth, stellar software for beginners in the field. Review collected by and hosted on G2.com.

What do you dislike about MemberClicks?

Not really much to dislike/comment on disliking. Such an easy to use software. Review collected by and hosted on G2.com.

Recommendations to others considering MemberClicks:

If you are looking to improve communication within your company, go with this product! Review collected by and hosted on G2.com.

What problems is MemberClicks solving and how is that benefiting you?

Solving business efficiency and communication - this makes it easier to communicate between staff. Email feature is also really great! Review collected by and hosted on G2.com.

ET

Elaine T.

Principal

Small-Business (50 or fewer emp.)

3/29/2018

"Memberclicks has streamlined my operations"

4.5/5

What do you like best about MemberClicks?

Memberclicks allows me to manage my association with a single software. Review collected by and hosted on G2.com.

What do you dislike about MemberClicks?

I would like to be able to send automated emails based on time and member status for event and membership notifications. Review collected by and hosted on G2.com.