Quality customers and information. Leads provide all the info we ar e looking for with first contact. Review collected by and hosted on G2.com.

A little bit aggressive with display settings Review collected by and hosted on G2.com.

Gros has been good and leads are detailed Review collected by and hosted on G2.com.

Session delay is too long for an actionable item Review collected by and hosted on G2.com.

It's easy to use template to enter the back area to access our leads, the clear and concise details and constant support. Review collected by and hosted on G2.com.

I don't dislike anything. It's great! I loved the service and loved the product Review collected by and hosted on G2.com.

Definitely the return on investment. The tool is designed to encourage customer engagement on the site and does just that. Review collected by and hosted on G2.com.

Nothing to complain about. I can't think of anything that I dislike about the product. Review collected by and hosted on G2.com.

I like the product first and the support second. The product itself is awesome, very engaging and helpful to the customers, puts them in the drivers seat and in control of the process. Their support is very responsive and helpful which is very important!! Review collected by and hosted on G2.com.

Complications with different web design platforms... we have since been able to resolve these issues. Review collected by and hosted on G2.com.

The customer seems more engaged than other lead sources Review collected by and hosted on G2.com.

Way too many duplicate leads come into the CRM Review collected by and hosted on G2.com.

The product has a lot of value for what you get. Taking over trade tool and form submissions but in a way that is engaging to the customer Review collected by and hosted on G2.com.

There are still a few minor bugs that need to be fixed but nothing that is deal breaking Review collected by and hosted on G2.com.

I love that the customer has to provide the information on their trade in. I feel when they are imputing the information they tend to be more honest. It is easy to fill out the lead form. I like the way they ask the questions to get the information from the customer. The customer service for FATWIN is great. They were very accommodating with getting this program installed on our website and to have the leads generated into our CRM. Jared in particular was helpful. Review collected by and hosted on G2.com.

I do not like the way the SUV's and CUV's are categorized; they are listed under trucks. I wish the customer could put in the exact mileage. This would be helpful for customers with over 100,000 miles on their vehicles. Other than this I have no complaints. Review collected by and hosted on G2.com.

We get tracked travel of our clients around our site to see what really grabbed them. Buying questions are prompted. We are able to collect information for several of the initial buying steps and learn our customers buying motivations before we ever speak to them. Review collected by and hosted on G2.com.

A tad invasive to webpage load time. We've trimmed back a few of the images and made some lives ones static and it's helped, though. Review collected by and hosted on G2.com.

They were very engaged with setting up the lead generation forms on our web sites and willing to give us the benefit of testing the tool to determine ROI. They also customized the link buttons to fit our specs and we have the ability to customize questions within the form. In addition, the $25,000 quarterly customer drawing is an added Perq to improve the quality of lead contact information. Review collected by and hosted on G2.com.

The use of the larger banners on too many pages. I'd like the ability to create my own banners to be used with form. Review collected by and hosted on G2.com.