PERQ Reviews & Product Details

It's easy to use and navigate. Our customers enjoy it and it generates a fair amount of leads. They easy to read and navigate and they provide more insight than normal trade leads. Not only do we get to see the value they were given, but we can also often see where they're at in the buying cycle, we can get physical address information and more that helps us be better informed and better tailor our follow-up to these customer in particular. I don't know of another trade tool that is quite like it. Review collected by and hosted on G2.com.

There isn't much to not like. The only thing that could possibly be improved is that when it enters into our CRM, it doesn't automatically upload the miles into the lead like other trade tools. We have to click the link to go to the perq page (which we usually do anyway!) and then we can see the mileage of the vehicle. This is a small issue in comparison to all other things that PERQ does right. Review collected by and hosted on G2.com.

Perq has a great team that is helping us build our customer experience on our website more efficient and memorable. Review collected by and hosted on G2.com.

The only thing we are not crazy about is the VIP program we are being enforced to use. I do not see this being consistent with our team so I do not believe we should push and market this as much. Review collected by and hosted on G2.com.

We started with PERQ in September 2019. The goal was to give a better website experience, and to drive more sales from our website. Well I'm here to tell you it did both! Since September we have increased between 10-15% every month since. Managed properly, and with motivated staff to make more money PERQ has become an extremely valuable tool in our tool belt Review collected by and hosted on G2.com.

There is nothing at this time, we stay in constant contact with Perq to resolve anything needed Review collected by and hosted on G2.com.

Great to show attribution & for collecting email addresses.

Able to see attribution of sales. Able to see what the customer journey is. Review collected by and hosted on G2.com.

Needs more reporting & fine tuning on the notifications for the sales staff. Regardless of if they have something open on their desktop, their phones should still send notifications. Review collected by and hosted on G2.com.

Information showing how the customer wants to buy Review collected by and hosted on G2.com.

Downside is value shown for heavy trucks Review collected by and hosted on G2.com.

Insightful to actually see the traffic coming through our sites- now we can keep track! Review collected by and hosted on G2.com.

Helps keep track of traffic but hadn't generated as much in the door traffic as I thought it would. Review collected by and hosted on G2.com.

I love how PERQ is able to serve up relevant content and engage the user to share more information about their wants and needs. It allows us to personalize our conversations and create a stronger customer journey. Review collected by and hosted on G2.com.

PERQ does not drive new leads, it just helps with moving them through the funnel. It would be totally awesome if their platform could also drive more new traffic. Review collected by and hosted on G2.com.

I love that it seamlessly asks the prospect what they are looking for and narrows down their search without overwhelming them with pop-ups. We have seen an increase in qualified leads and an increase in leases generated from our website visits. Review collected by and hosted on G2.com.

I would like the overlay to be able to recognize employee visits such as myself as a property manager so that when we visit our own site we are not considered a prospect view. Review collected by and hosted on G2.com.

I like the technology PERQ is leveraging to engage with people who visit websites in a unique and intuitive way. It creates a better experience for the user which translates into better business for us and better metrics for website engagement as a whole. This product is original and advanced in its objective. It's great! Review collected by and hosted on G2.com.

There is nothing I dislike so far with this product and the process! Perhaps it would be better if the setup timeframe were shorter, but this is a small complaint and one easily worked around. Review collected by and hosted on G2.com.

It seems like a good idea...We tried it for a year+. Review collected by and hosted on G2.com.

It just doesn't perform. PERQ blamed us for being to small - not getting enough unique visitors, you need 10K+ per month for it to "work". Very predatory cancellation policy - virtually impossible to cancel. If you'd like more details, feel free to reach out to me. Review collected by and hosted on G2.com.

It's an interactive experience for our prospects that gets them engaged about our product before they even speak with us. It provides us valuable information about the prospect before we speak with them. This allows us to personalize our interaction with them and be as prepared as possible. We know details about what they are looking for that a basic contact us form couldn't get. Review collected by and hosted on G2.com.

We don't always get 2 forms on contact information from the prospects. Every lead provides an email but phone numbers are always the best way to contact them. The scheduled appointment spot is easy to miss when we look over leads. It should be highlighted or italicized to stand out more. If we could get it integrated with our current CRM, that would be a huge game changer. If we could put more required spots for them to fill out, it would allow us to get all the major questions answered before hand. Review collected by and hosted on G2.com.

Love the fact it's an overlay product of our own product. You're not having to log in to another site to update or maintain the site. Review collected by and hosted on G2.com.

It's more of a suggestion than a dislike... make the date of when the Winner will be announced more visible from when someone signs up. Meaning on our site, a pop up grabs your attention asking you to sign up to win. Review collected by and hosted on G2.com.

I really like the overlay of the product - it blends in with our website but also elevates it with more function and a modern look. But also the customer service is outstanding. Responses to my emails within minutes and a genuine care is shown through their work. I really appreciate their willingness to help with whatever is needed. Even face to face meetings! Alex Boaz has stopped by to show new product and make sure my entire staff understood the product and where he could improve. That level of dedication goes a long way! Caitlin Berger has also been such a help and that can't go unnoticed! Review collected by and hosted on G2.com.

At first I thought I would dislike me not being able to edit the site as needed. But time with the product and service has shown that one simple email gets the job done and its one less thing off my never ending to-do list! I have had to ask twice for invoices to be sent over that didn't automatically get sent, but again those were sent over within minutes! Review collected by and hosted on G2.com.

Perq is a super helpful tool for our leasing agents - allowing them to have more background info about our prospects while offering interactive elements to our site. Review collected by and hosted on G2.com.

I would say the only downside to PERQ is that it doesn't integrate with our CMS and it can be pricey. Review collected by and hosted on G2.com.

I can't argue with data. The metrics provided show conversions and sales leads driven to my sales people. It is also the easiest and cheapest place to find a drip campaign fully automated to drive previous clients back to the site.These folks are also great to work with. I have a background in digital advertising and was extremely skeptical of this product and those behind the curtain but their work has proven itself and my ROI is off the charts. I also love the team that works there - everyone I speak with is knowledgeable and cares about my company's success. Review collected by and hosted on G2.com.

I would like a better approach with the leads being filtered to sales people directly rather than through my inbox. I am also concerned for the experience of those that don't convert if the perq experiences showing up while they are trying to browse and are interrupted. I also am not as big of a fan of long term contracts but otherwise that's not a deal breaker. Review collected by and hosted on G2.com.

Simple, easy transition on the site. Customers don't feel like they are playing "20 Questions". Seems to be a good amount of logical data collected. Now with the addition of the rest of the "Deal Maker" section we get even more viable, warm/hot leads than before. Closing ratio is awesome. Seriously. Review collected by and hosted on G2.com.

Values. Of course, some customers are not realistic even in the face of facts, however at times the values are overly optimistic or horribly pessimistic. Review collected by and hosted on G2.com.

PERQ is always trying to innovate the multifamily game and make their clients' lives easier. Review collected by and hosted on G2.com.

The design has gotten much better but the old platform did not have a clean UX. Review collected by and hosted on G2.com.

Perq does quarterly reviews to ensure the highest levels of customer satisfaction. They freshen up the tool to keep it unique. They position the tool on your website to be very user friendly. Review collected by and hosted on G2.com.

Nothing really , Perq keeps up with the market place and makes sure that they are easy to see and a clean application on your website, They work well with manufacturer sites as well. Review collected by and hosted on G2.com.

This is a great product that is easy to use and help customers translate into a lead. Makes the car buying process easy! Review collected by and hosted on G2.com.

What I do not like is that each time a customer fills out a different part of the experience it submits a new lead. If it could just add the information into the existing lead it would make it easier when viewing customer information. Review collected by and hosted on G2.com.

The consistency in lead increase across the baord Review collected by and hosted on G2.com.

N/A Nothing I current dislike at the moment at the current time Review collected by and hosted on G2.com.

Increased traffic to our property, as well as increased public awareness of our brand Review collected by and hosted on G2.com.

Nothing to report, at this time! ! Review collected by and hosted on G2.com.

I like how involved and available the team at PERQ has been. Review collected by and hosted on G2.com.

It doesn't track clearly in Onesite. There is nothing additional I have found that I do not like. Review collected by and hosted on G2.com.

PERQ has significantly helped traffic at all of our assets . Awesome product! Review collected by and hosted on G2.com.

I do not dislike anything about PERQ. I highly recommend PERQ! Review collected by and hosted on G2.com.

The platform has increased out site engagement by over 38% Review collected by and hosted on G2.com.

nothing. getting ready to upgrade to the new platform Review collected by and hosted on G2.com.