Guillaume S.
GS
Guillaume S.
Global Key Account Manager Amazon and Marketplaces
Mid-Market (51-1000 emp.)
"Key Account Manager Amazon and Marketplaces"
4.5/5
What do you like best about Perpetua?

The fact that we can rely on the algorithm to optimize the bids hourly with really good performances and all the features helping us understand how we perform on branded vs incremental keywords. Perpetua was also cheaper than other solutions. Review collected by and hosted on G2.com.

What do you dislike about Perpetua?

The platform keeps improving so we may face some technical issues from time to time (but on a positive note we are always among the beta testers of new initiatives). Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
AC
Verified User in Consumer Electronics
Small-Business (50 or fewer emp.)
"Can operate many campaigns"
4/5
What do you like best about Perpetua?

My product required many campaigns for ad placement and a lot of human effort.

After introducing Perpetua, I can say that the operation time has been reduced to about one-tenth, and I am now free from the routine of ad operations. Review collected by and hosted on G2.com.

What do you dislike about Perpetua?

* It seems to me that it is difficult to improve the cost-effectiveness of advertising in one way or another if the product is higher than the market price.

* It seems to me that the optimal operation of display advertising has not yet been established. Therefore, I am conducting display advertising myself. Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Good Full Service PPC automation"
4.5/5
What do you like best about Perpetua?

Hands onboarding from team members, helpful live chat available during business hours. Software is robust and can be automated to stay within set parameters, generally keeping our ACoS within 5-10% of target. Ability to set triggers for KWs. Review collected by and hosted on G2.com.

What do you dislike about Perpetua?

There was a slight learning curve in understanding "goals" and other terminology used in the software. The system seems overly complicated in some areas when it could be simplified and more user-friendly. Some modules don't load correctly all the time and you have to reloaded the page multiple times. Review collected by and hosted on G2.com.

Niki M.
NM
Niki M.
Director
Small-Business (50 or fewer emp.)
"Great experience so far especially with the added project manager"
4.5/5
What do you like best about Perpetua?

Having Christie as our project manager has really helped us settle into the programme. It's an intelligent algorithm that helps manage your campaigns automatically so you can either take a step back or be very involved with it. It's up to you. Review collected by and hosted on G2.com.

What do you dislike about Perpetua?

It's quite hard to understand why ACOS is so high and at first can be alarming. I wish there were more tutorials on youtube as well as the ad school as would feel more confident using it with more tutorials. Review collected by and hosted on G2.com.

Jeff B.
JB
Jeff B.
Product Manager
Mid-Market (51-1000 emp.)
"I've been using Perpetua for a while now, and I absolutely love it!"
5/5
What do you like best about Perpetua?

I can manage and optimize all my sponsored brands, products, and displays. Review collected by and hosted on G2.com.

What do you dislike about Perpetua?

I wish there were more training tools to get the best out of the software. Review collected by and hosted on G2.com.

JD
Jeremy D.
VP of Digital Commerce
Small-Business (50 or fewer emp.)
"I reviewed them all, and Perpetua is the best PPC platform."
5/5
What do you like best about Perpetua?

It is funny to say this about a SaaS platform, but the people! They understand my brand's needs, train us on the platform, and are always willing to help along the way. I never feel like they are leaving me with the technology. They want to see us succeed. Review collected by and hosted on G2.com.

What do you dislike about Perpetua?

I suppose the downside of using Perpetua is that it is more time-consuming than using an agency. I actually prefer it though. Having managed Amazon Advertising Agencies for the past five years, I find that I have to train the agency's employee on how to run campaigns. I would rather get the technology that agencies use (Perpetua) and train my own team on how to run PPC campaigns. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Essential tool for Amazon PPC"
5/5
What do you like best about Perpetua?

Perpetua has been instrumental in being able to handle our large product catalogue, where our strategy for PPC is dependant on being able to advertise all of our products, but where our resources as a small business means we do not have the time to look at the detail on every product each and every day. Perpetua deals with the tedious jobs on a daily basis for us in an effective way that not only automates most of our bid management, but enables the team to focus on the high-level data and amends that really adds value to the business. Review collected by and hosted on G2.com.

What do you dislike about Perpetua?

Perpetua is still a tool that's growing and we've had our problems with it in the 14 months we've been with them, be it a lack of bulk operations or general slowdown in the beginning. However, these features have now been introduced and performance has been improved over time, even if it could still be better at peak times. The Perpetua team are always welcoming feedback on what you would like to see them introduce next which is good as they are listening to customer feedback. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Moving from Sellics to Perpetua"
4/5
What do you like best about Perpetua?

Good informative sales process - the sales advisor went above and beyond in answering my pre-sales questions. The onboarding specialist was also excellent, good product knowledge and helped to create a path to transition. Review collected by and hosted on G2.com.

What do you dislike about Perpetua?

I think the onboarding process needs milestone appointments after say 1 month to discuss transition - perhaps not required for new clients but when transitioning from an existing platform like Sellics, would be valuable. Review collected by and hosted on G2.com.

LC
Lincoln C.
CEO
Small-Business (50 or fewer emp.)
"Truly Transformative"
5/5
What do you like best about Perpetua?

Perpetua completely transformed the way that we manage our Amazon advertising. Now it's much faster and easier. And it's much more cost-effective. Review collected by and hosted on G2.com.

What do you dislike about Perpetua?

I wish I could use Perpetua to manage Google Ads for non-Amazon sales channels. Can you imagine?!? I'll keep hoping. Review collected by and hosted on G2.com.

Phillip S.
PS
Phillip S.
Director of Paid Media
Small-Business (50 or fewer emp.)
"Perpetua enables our business to scale at growth"
4.5/5
What do you like best about Perpetua?

Perpetua allows us to manage multiple accounts with the benefit of AI software overlooking and optimizing all of our strategic decisions. Their account managers and live chat are very responsive and will help you succeed. Review collected by and hosted on G2.com.

What do you dislike about Perpetua?

Looking forward to Perpetua's updates on implementing Walmart Canada PPC management. Perpetua may tend to be a bit inaccurate with transferring over 'Total Sales', but it is completely accurate with advertising data, and you can easily look at business reports on Amazon to confirm total sales of the month. Review collected by and hosted on G2.com.