It’s really useful to have all my business trips in one place, and the interface is very user-friendly and easy to navigate. Review collected by and hosted on G2.com.

Two things:

1. Sometimes it’s difficult to find the right data for check-in because a new email address is created for each flight reservation. This is especially true when you book flights with a colleague.

2. Some companies don’t know how to configure trip authorization properly, and employees are led within Perk to think their travel is already approved, when they actually still need to go through other channels. Review collected by and hosted on G2.com.

I really liked that all relevant information was visible in the Perk app (formerly TravelPerk), especially the transparency of flight information and hotel information. I found it very convenient that everything was in one place instead of having to rummage through emails, as I don't store my emails in folders. This was particularly helpful for a person like me who is more 'on the go'. I also found the clean design very appealing. Review collected by and hosted on G2.com.

I found it unfortunate that the conference I booked was not visible in the app, because I then always had to handle it separately with emails. That was a bit annoying. Perhaps integrating loyalty programs and some discount cards. For example, there was a kind of discount opportunity at a hotel if you wanted to have coffee at the bar downstairs. But you had to register separately via email, and I found that a bit cumbersome. Review collected by and hosted on G2.com.

How easy it is to find travel and accomodation options - this has fully changed how we manage our travel requests. Also, addition of the cost center field made it so much easier to allocate travel costs to a cost center Review collected by and hosted on G2.com.

The Perk team sometimes comes back saying the travel option booked isn't available anymore and they need to rebook it. Totally understand why that might happen if approval takes long - tickets might have been booked by another traveler or price might change. But it already happened even after an almost instantaneous approval, in this case it could be a bit annoying. Review collected by and hosted on G2.com.

simple booking, fast agent help, good posibility of change the trip, reschedule it, or cancel it. good information about pricing etc, Review collected by and hosted on G2.com.

sometimes agents are very unhelpful, once i had flex travel, and i had to cancel some ticket, and first agent talk with me like i didn't have flex travel, so i had to told him to check it again. Other situation, i had reservation for two weeks in hotel, i had to leave after one week, i ask agent is it possible to make changes to refund some money. His advice was to cancel nonrefundable reservation and book another one shorter, (pay again) so i will pay twice, i told him to do nothing. It was totally unheplful Review collected by and hosted on G2.com.

I really appreciate how Perk offers a centralized way to manage all travel-related information while ensuring adherence to travel policies. The approval workflows are a huge value add, making it easy to manage requests and budgets. The system's straightforward and easy-to-navigate interface simplifies onboarding new employees who need to manage travel. I find it incredibly useful that all travel-related information, like passport and visa details, is centralized. It acts as a hub for organizing travel and ensuring we get the best prices, which is also beneficial for managing budgets and cost centers. Overall, the experience is streamlined, from setting up policies to fulfilling travel needs efficiently. Review collected by and hosted on G2.com.

I sometimes doubt if the prices on Perk are actually the lowest we can get. Providing better clarity or visibility on how the prices compare to those outside the platform would be good, as this would build trust and assurance that we are getting the best deals. Review collected by and hosted on G2.com.

I found it really easy to use Perk for finding the tickets I needed. It was a seamless experience, and having guidelines from my company on how much I could spend on the tickets made it even better. Everything being automated meant I spent only about five minutes looking for the best ticket. I just submitted the ticket I wanted, and my company took care of the rest, which was really nice. All the needed information, like flight details and codes to show at the airport, was right there in the app. I also received email reminders, so I never forgot any reservation details. As a user, everything was simple and straightforward. Review collected by and hosted on G2.com.

I don't have any negative feedback to share from my experience as an end-user Review collected by and hosted on G2.com.

I really appreciate how Perk(formerly TravelPerk) has made managing bookings so much easier for me. I used to handle all the laborious tasks of managing bookings on my own, but now everything is taken care of for me. What I like the most is the ease of resolving issues. For example, I once had to cancel some bookings due to last-minute changes, and the customer care was super helpful. They sorted everything out over a call, and I received the refund in a matter of days, way beyond my past experiences with other agencies. It was just a smooth experience for me, which was a huge upgrade. Additionally, getting started with Perk was a breeze. I didn't work on the implementation, but adapting to it was no challenge at all. I got an email to log in, created a password, and started using it without any issues. It fit like a glove and was just so smooth. Review collected by and hosted on G2.com.

I can't think of much, but in some cases, the prices for flights and hotels on Perk aren't as competitive as what you can get on some travel aggregators like Booking.com or Agoda. Maybe if Perk can be a little more competitive in pricing, that would be a cherry on the top. Review collected by and hosted on G2.com.

I really find Perk easy to use and fast when searching for flights. It's great to have all travel information in a single place. For my trips from Amsterdam, Perk even supported booking train tickets to the airport, which was super convenient. I also appreciate that it accommodates company policies for flights and hotels. Creating events and coordinating with a group is a breeze, as everything is automatically shared within the group, eliminating the need to use separate channels for coordination. The initial setup was super simple, and with SSO, it's even easier now. Review collected by and hosted on G2.com.

I missed having the option of upgrading on my personal resources easily. That required me to get the flight details and reach out to the airline directly, which wasn't the easiest always. It would be nice if Perk had an option for me to supplement the company policy if I wanted to splurge on premium economy or even business. Or to get a better hotel room, again on my expenses. Review collected by and hosted on G2.com.

Perk is that it makes business travel simple and convenient. I like being able to book, change, and manage trips in one place, with good support and plenty of travel options Review collected by and hosted on G2.com.

I dislike about Perk is that booking changes and support can be slow, and sometimes the options or prices are not as good as booking directly. I also wish the confirmations and system syncing were more reliable Review collected by and hosted on G2.com.

It's easy to book trips and have them approved by my managers. Everything is integrated and I receive live updates that are exactly what I need. Also, the Travel Safety Advice is very resourceful! Review collected by and hosted on G2.com.

I have nothing to dislike about the platform. Review collected by and hosted on G2.com.