Ease of use and hands down best bang for buck Review collected by and hosted on G2.com.

It isn't free but is the best next to free option availableb to date. Review collected by and hosted on G2.com.

Great bug track program and test case application Review collected by and hosted on G2.com.

We are doing scrum agile and the product doesn't have thing that supports it Review collected by and hosted on G2.com.

I like the ability to create customer filters, link associated tickets and the configurability of the Test Track. Review collected by and hosted on G2.com.

Search is slow with many tickets. Users must close tickets before another user can edit the ticket. Review collected by and hosted on G2.com.

Configurations are endless. It can be custom-tailored to each specific process and can change as processes change. It allows for test management, requirements management, and defect tracking withing the same application. The reports and sort/filtering options are great for finding what you are looking for. TestTrack aslo has a SDK for automation if automatically filing bug tickets or test runs is of interest to you.

The web interface as an alternative to the client-side application is decent and helpful at times. Review collected by and hosted on G2.com.

The client-side application is too cluttered each open item has lots of vertical tabs and horizontal tabs. There is a high learning curve because of all the clutter. It would be nice to have a little more organization throughout the windows.

Licensing per user can get annoying if not enough licenses are purchased. Review collected by and hosted on G2.com.

I like the consistent order that Test Track gives no matter who the user is. The software provides an easy format that gives order the most disorganized person. Review collected by and hosted on G2.com.

I dislike the layers that information can get lost inside. Email updates are made with only the latest page, so data can be missed when comments are made on multiple layers. Review collected by and hosted on G2.com.

Hard to say. The tool is adequate for scrum teams, but certainly not optimal. Review collected by and hosted on G2.com.

Difficult to view sprint progress. No individual user preferred view. No formatting ability in test cases. Web version of the tool is totally inadequate for test case management. Very difficult and time consuming to add test cases to test runs. Review collected by and hosted on G2.com.

I like the ability to link stories/tasks and Test cases together. This provides a very useful patterns of dependencies between different parts of the project. Review collected by and hosted on G2.com.

Establishing the link requires some additional steps (e.g. define the parent). Should be simpler if the parent can be pre-defined. Review collected by and hosted on G2.com.

The ability to separate the individual testtracks into mulitple projects is probably the best feature. By being able to divide up the work helps keep everything organized from team to team.

Review collected by and hosted on G2.com.

I hated how convoluted the search feature was. In addition, it's hard to find how to search by testtrack number through any sort of drop down menu or buttons. The hot key (ctrl+'',' [comma] if I remember correctly) is not a common mapping for search (ctrl+f would have made more sense).

Overall, searching for testtracks was a pain. Review collected by and hosted on G2.com.

It is fairly easy to navigate and provides a large amount of options when it comes to entering and tracking data. Review collected by and hosted on G2.com.

It looks a bit cluttered at first glance when jumping into a TestTrack database for a project that has already started and a lot of the variables could confuse a first-time user but it is very easy to train a user with this program so it generally isn't an issue for long. Review collected by and hosted on G2.com.

It's easy to use.

It's easy to manage users' accesses and permissions.

It has great customer support.

It's very good for test cases and test runs. Review collected by and hosted on G2.com.

Cannot fully customize the layout to a project's needs.

P1/S1 issues cannot be highlithed in a red color.

Liscences are expensives and not ideal for small/independant companies.

It's sadly not mobile friendly yet.

It's bad for bugs reporting and it doesn't support in-page editing. The search feature to search for defect is mediocre. Review collected by and hosted on G2.com.