--- title: Perforce ALM Reviews meta_title: 'Perforce ALM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 102 reviews by the users' company size, role or industry to find out how Perforce ALM works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 102 scale: '5' date_modified: '2026-08-07' parent_category: name: DevOps url: https://www.g2.com/categories/devops --- # Perforce ALM Reviews **Vendor:** Perforce **Category:** [ALM Software](https://www.g2.com/categories/alm-software) **Average Rating:** 4.1/5.0 **Total Reviews:** 102 ## About Perforce ALM Perforce ALM (formerly Helix ALM) offers a robust, unified requirements, issue, and test management platform that provides best-in-class traceability and brings order, clarity, and consistency to your development process. It is a great fit for organizations in regulated industries and companies with a strong focus on product quality and safety. By improving alignment and collaboration, ALM helps reduce product development risk and increases the efficiency of your team so you can deliver on time. Automated, end-to-end traceability improves product quality and safety, increases your confidence in project health and releases, and makes it easy to prove compliance with industry regulations. Perforce ALM is a secure, scalable, and integrated platform with modules for Requirements Management, Test Case Management, and Issue Management: · Requirements Management: Centralize & organize requirements to keep teams aligned and projects moving forward. · Test Management: Streamline all types of testing in a single tool to achieve a holistic testing strategy and ensure comprehensive test coverage. · Issue Management: Create, prioritize, and manage high volumes of issues, defects, tasks, and feature requests. Organizations can start with one module to help reduce up-front costs and grow into the full solution to improve all processes over time – while ensuring traceability & compliance along the way. ## Perforce ALM Pros & Cons **What users like:** - Users greatly value the **automation capabilities** of Helix ALM, enhancing efficiency in tracking issues and managing tests. (2 reviews) - Users commend the **comprehensive features** of Perforce ALM for effectively managing requirements, test cases, and issues. (2 reviews) - Users value the **easy integrations** of Perforce ALM, enhancing their workflows with tools like Git and Jenkins. (2 reviews) - Users value the **robust and versatile features** of Helix ALM, enhancing their development and QA processes effectively. (2 reviews) - Users value the **flexibility** of Perforce ALM, enjoying customizable workflows and seamless integration with various tools. (2 reviews) - Users find the **easy implementation** of Helix ALM beneficial, enabling quick setup and effective project management. (2 reviews) - Integrations (2 reviews) - Users value the **responsive and helpful customer support** of Helix ALM, enhancing their issue resolution experience. (1 reviews) - Custom Fields (1 reviews) - Customizability (1 reviews) **What users dislike:** - Users find **difficult customization** in Helix ALM time-consuming and challenging for teams with limited technical resources. (1 reviews) - Users find the **difficult setup** of Helix ALM time-consuming, especially for teams with limited technical resources. (1 reviews) - Users note that Helix ALM is **expensive** with high licensing costs, making it less suitable for budget-conscious teams. (1 reviews) - Users face **integration issues** with Helix ALM, affecting real-time collaboration compared to other project management tools. (1 reviews) - Users find the **lack of chat functionality** in Helix ALM limits real-time collaboration compared to other tools. (1 reviews) - Licensing Issues (1 reviews) - Poor Customer Support (1 reviews) ## Perforce ALM Reviews ### 1. A must have for Application Lifecycle Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Aishwarya S. | DC Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Perforce ALM?** The overall UI is easy to use, and the features that allow developers to track the progress, log defects and test the E2E business scenarios. **What do you dislike about Perforce ALM?** Limited scope of customize configurations. **What problems is Perforce ALM solving and how is that benefiting you?** It's providing a very good user friendly interface to track the defects and cause of it. Which makes it easier for developers as well to understand the E2E business scenarios and do the implementation accordingly! ### 2. Helix ALM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Perforce ALM?** Helix ALM product was widely used in my last company for project planning and scoping.I was working with TLM module and the best feature was that it help me to document and write test case and organize them in a great way. **What do you dislike about Perforce ALM?** More false positives a major problem was on the execution side.QT framework was a pain and results was not as promising **What problems is Perforce ALM solving and how is that benefiting you?** Track and execute test case was done seemlesly .TCM allows users to link test cases to specific requirements, providing visibility into which requirements have been covered by testing.I was able to monitor and track my test cases easily ### 3. Comprehensive review for Helix ALM **Rating:** 4.0/5.0 stars **Reviewed by:** Gautam A. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Perforce ALM?** The reason I like Helix ALM is because it helps reduce risk by increasing visibility of devs into project health and traceability. **What do you dislike about Perforce ALM?** Some workflows becomes extremely difficult and less vague to understand. **What problems is Perforce ALM solving and how is that benefiting you?** It helps in advanced collaboration and communication of any risks throughout the team. Also its high level of customization allows my team to manage and track hardware/software bugs and requirements effectively. ### 4. Requirements management and traceability **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Perforce ALM?** Helix ALM makes requirements management and traceability easy. It's important to be able to trace requirements through subrequirements, testing, and issues. This tool is intuitive and enables me to generate documents for our quality management system. **What do you dislike about Perforce ALM?** Learning how to create templates took a while. Customer support was very responsive when I had questions. **What problems is Perforce ALM solving and how is that benefiting you?** It helps us better track our requirements in a systematic way. This saves time and money. ### 5. The tracking overall status of the product **Rating:** 4.0/5.0 stars **Reviewed by:** Ritesh J. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Perforce ALM?** Tracking requirement Improves safety measure and quality Increase efficiency of the product **What do you dislike about Perforce ALM?** Integration with other software is not available **What problems is Perforce ALM solving and how is that benefiting you?** Tracking the requirement changes and logging the bugs ### 6. Definitely a good investment! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2023 **What do you like best about Perforce ALM?** Helix is great, my team went from paper documents to manage requirements, testing, issues to helix. It is a day and night change - the traceability and tracking within the system is fantastic! It really helped us work with broader teams easier and allow better collaboration. **What do you dislike about Perforce ALM?** The setup of the system initially, is a big haul. It definitely takes 1 or 2 people to become SMEs to understand what is available and explore all the options. This can be a bit tedious. **What problems is Perforce ALM solving and how is that benefiting you?** This allows us to have 1 version of a requirement and/or test case, with our paper tracking - it was easy to get confused or not understand who previously edited some of the details. Helix's audit trail has resolved this. ### 7. A great ALM tool that is applicable to any level of device complexity **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2021 **What do you like best about Perforce ALM?** The variety of possibilities it offers: custom fields, links, .. **What do you dislike about Perforce ALM?** the time needed to configure the tool. the Word exports could be nicer looking, it is not very intuitive to create those Word export templates. no possibility to link requirements from different projects **What problems is Perforce ALM solving and how is that benefiting you?** have everything in the same repository to facilitate collaboration between Requirement team, HW/FW/SW engineers, V&V team... ### 8. Small footprint but covers all areas of running a project **Rating:** 4.0/5.0 stars **Reviewed by:** Ken K. | Manager Development Support, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2021 **What do you like best about Perforce ALM?** Ease of use from an end user perspective and interfaces well between the various components within the tool **What do you dislike about Perforce ALM?** Agile projects usage and reporting capabilities needs more capabilities **What problems is Perforce ALM solving and how is that benefiting you?** Defect management and qa test cases ### 9. One of the best configuration management software out there **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2020 **What do you like best about Perforce ALM?** I like where you have the provision to install a proxy server for better performance. So I commonly used them. Improved file search features. The data is stored in RDBMS which is perfect for the place I work. **What do you dislike about Perforce ALM?** There is no provision for electronic signatures which I think is a huge disadvantage. The user interface sometimes has a lot of bugs **Recommendations to others considering Perforce ALM:** Good software to start with but keep in mind of the disadvantages like constant bugs. New users will also find it confusing. **What problems is Perforce ALM solving and how is that benefiting you?** I use this to store my vendor master data in the RDBMS form. And mainly use this information to compare vendors and decide on the RFQs. ### 10. Large Backlog and Multiple Project Management **Rating:** 4.0/5.0 stars **Reviewed by:** Jodie L. | Senior Business Analyst, Insurance, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2018 **What do you like best about Perforce ALM?** My favorite part is how we have been able to handle our Backlog in HelixALM. We previously had 3 different programs and multiple spreadsheets. With HelixALM I have been able to bring the entire Backlog into one 'source of truth' . **What do you dislike about Perforce ALM?** The reports are outdated and very hard to malipulate a template for a basic user. I would really like to see WORD Templates that are easier to customize so they can be distributed. I would also like to see the ability to move templates for Defect/Issues, User Stories/Tasks, etc.. from one project type to another. For Instance, I would like to use User Stories in my Traditional Template without having to create them manually. I would like to simply have use of all of the 'types' within any project type. **Recommendations to others considering Perforce ALM:** It's Customize-able but some of the customizations are a little tough to get used to. Plan to spend time on training with your teams and the transition. It will take some planning on leaderships part to establish your companys workflows and processes with the product, but it will be well worth it. **What problems is Perforce ALM solving and how is that benefiting you?** Our backlog was all over the place and hundreds of items. We have now brought that all into 1 location and the visibility and prioritization is 100x better now. We also were beginning to do our own in house development and this product is allowing us to have full tractability from code to test. Our entire team is transitioning to HelixALM and PerforceCore to streamline our process. **Official Response from Rich Clyde:** > Thanks for taking the time to review Helix ALM and for your suggestions. Regarding the Word templates, I was not sure if you were aware of the existing Word templates functionality or if you felt the existing Word templates could be easier to use. Starting in version 2016.0, users have the ability to export all item types to a Microsoft Word output or PDF output. Use Word templates that contain tags and field codes to control the formatting and data exported to the resulting Word document. These templates are configured in Microsoft Word and can be uploaded to the server to share with all ALM users. It is easy to move the Word templates between Helix ALM projects. https://help.perforce.com/alm/help.php?product=helixalm&type=client&topic=ExportToMicrosoftWord ### 11. Easier done than said! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2018 **What do you like best about Perforce ALM?** Make the flow for testing during product development for defects much easier. I like how it intergrates with JIRA **What do you dislike about Perforce ALM?** I have not found anything strong enough that I can not work around to dislike anything about the product yet! **What problems is Perforce ALM solving and how is that benefiting you?** We are using it to test products during development ### 12. Helix ALM Suite **Rating:** 4.0/5.0 stars **Reviewed by:** Steve P. | Applications Engineer - Technical Lead Engineer, Aviation & Aerospace, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2017 **What do you like best about Perforce ALM?** We are using Helix ALM 2016 (formally Testtrack). The customization is really versatile. It allows you to tailor your system management process to the specific needs of the organization. One of the main reasons we chose Helix ALM is for their licensing scheme. We needed a solution that allowed us to collaborate with our customers. Other products required individual licenses which is inconvenient to have the customer buy their own license or buy one for them. Adoption of you process by the customer is easier if the impact to them is minimal. The licenses for Helix ALM are floating which allow the customer to access our web client for free. **What do you dislike about Perforce ALM?** I have three things that could improve or be added functionality. 1. The web client is a little clunky. The user/customer is responsible for setting up their views, which means they have to become somewhat knowledgeable with Helix. To get them to adopt it needs to be easy and seamless for them. I think it would be useful if the administrators could set up web views for customers or user types. Even better would be to do this through the desk top client. 2. Reports, Export document templates, and dashboard widgets are a little difficult to set up. The new document template wizard helps but still takes some time to figure out. I also ran into some variables that were not available that I was hoping to use. Same thing with the reports. I would like more options and customization for the desktop widgets. An example; I was trying to set up a burn down chart, currently we do not use the time tracking feature so I wanted to track open issues within a folder. I found a work around but it was difficult. 3. I have been asking for some kind of Model Based Systems Engineering (MBSE) integration. I think this is the only module that Helix ALM is missing. This tool will allow the systems engineer to define and architect the early system concept that should be able to be linked to requirements. **Recommendations to others considering Perforce ALM:** Hire a Helix ALM consultant to help with the initial architecture setup. We did and learned a lot which made our experience better. **What problems is Perforce ALM solving and how is that benefiting you?** Previously requirements were tracked using Microsoft office or DOORs (which I find to be painful to work with). Helix ALM has allowed use to create a single source of truth for our system development projects. We use all three modules, requirement management, test cases, and issue tracking. Helix allows us to show traceability of our validation back to our requirements and manage our issues (which includes issue traceability back to requirements). We are starting to see our quality improve as well as reduce development time because of requirements and test case reuse across similar systems. **Official Response from Rich Clyde:** > Thanks for taking the time to review Helix ALM and thanks for your suggestions. Regarding suggestion #1, you might want to check out the latest Helix ALM version. Helix ALM 2017.2 introduced the ability to share saved list window tabs and requirement document views with specific users, customers, and security groups. The administrator can set the default tabs or view to display the first time new users in a security group log in to help with onboarding new team members. As you suggested, the administrator can do this setup from either the desktop client or the web client. ### 13. Helix Issue Management **Rating:** 4.0/5.0 stars **Reviewed by:** Javier Enrique Q. | Ingeniero asistente de sistemas, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2017 **What do you like best about Perforce ALM?** It is a good software where we can track all the issues of software development and with the bug tracker we improve and guarantee our software with the best quality **What do you dislike about Perforce ALM?** Our users dislike the lack of administrators functions that previous TestTrack versions had and our users cannot create the reports from the Web **Recommendations to others considering Perforce ALM:** It is a good software where you can track the issue with software development and It makes easier the integration with other areas of your company. It also helps us to guarantee the products you provide to your clients and the Support Team is always ready to help us in any issue we have **What problems is Perforce ALM solving and how is that benefiting you?** It makes easier the integration with QA, Support and Development and it helps us to guarantee our software and provide it with no errors. We have been working with TestTrack for like 5 years (I guess because we have TestTrack v2011 installed) and it has really helped to improve the software development processes in our company ### 14. Test Track has keept up with us for years **Rating:** 4.0/5.0 stars **Reviewed by:** charles c. | ISO 9001:2008 Manager, University Liaison, Defense & Space, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2016 **What do you like best about Perforce ALM?** Highest marks go to database stability and custom workflow. We started with Test Track almost ten years ago as a company of ten engineers. Now over 90 software developers, electrical engineers, production technicians and quality engineers collaborate with our custom work flows. **What do you dislike about Perforce ALM?** As an administrator I have had to work around the default data types in the client. As the company changed I was not able to freely move types of data into and out of the 'custom fields'. I am 'stuck' with the data fields that are hard wired into the client. Also, I cannot freely rearrange the client form, so we all have to use the same 'look' of the edit screen in our work. Lastly, the only group is a SECURITY GROUP, that is painful. I would want to provide users into groups in a one to many relationship. I would like to make filters and rules on these flexible groups for workflow. (When activity is applied to defect and defect passes filter ALPHA-GROUP send email to ALPHA-GROUP). When people in the group change I would change the GROUP, not the automation rules and filters. I frequently have to edit automation rules when an engineer changes roles in the company. **What problems is Perforce ALM solving and how is that benefiting you?** We use one Test Track project to manage hardware and software problem reports for all product lines. The calculated fields feature provides us with an automated triage of defect reports by calculating a prioritization for lead engineers to review. We use a second Test Track project to implement change notice and configuration management of devices in production. We use a third Test Track project as our ISO 9001:2008 Quality Management System log for audits and Preventive and Corrective Action problem solving. ### 15. Helix Review **Rating:** 3.5/5.0 stars **Reviewed by:** Matt S. | Sr. Solution Architect, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2016 **What do you like best about Perforce ALM?** I like the configurability of the Helix in that it allows me to define multiple requirement artifacts and control what data elements to associate to them so that you don't just have a generic description field to store info in. This tied in with the custom filter function makes it easy to find and sort requirements to make using the system much easier. The ability to customize the workflow to support how a customer want to do approvals is great **What do you dislike about Perforce ALM?** I wish that there was a way to keep a base project that you can inherit other projects from in such a way that as you make changes to the template project they reflect in those projects that are based on the template. Now you can clone a project but once the clone is made any changes you want to make has to be done in both the base project and the cloned project **Recommendations to others considering Perforce ALM:** There are alot of other ALM systems out there that have all the features of testtrack and more, but all of those come with a very high pricetag. For the pricepoint where testtrack is, it was a great tool for it's value. **What problems is Perforce ALM solving and how is that benefiting you?** The ability to show traceability in requirements and the ability to use that tracability to create matrix like reports has been great and has impressed or customers. ### 16. Effienciency in project planning and communication **Rating:** 4.0/5.0 stars **Reviewed by:** Chuck N. | Sr. Manager, Technology Development, Mechanical or Industrial Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2017 **What do you like best about Perforce ALM?** I have been using the Helix requirements management tool for the first time and am setting up a new project. Working with the program manager and systems engineer we have captured the requirements, and flowed those requirements down to specifications. I really like the workflow tools built into this tool that allows me to assign requirements and tasks and receive feedback on risk and level of effort and capture that information within the tool. I also like how easy it is to customize the tool for our needs which allows me to filter requirements across various phases of the project, The requirements are stored in a database which allows me to simply add products to a requirement and those requirements then become part of that new products requirements. This is useful for requirements such as agency certifications with a simple selection in a pull down menu that I can create and add or subtract from. **What do you dislike about Perforce ALM?** Requirements are stored in a database, which I like, but to add a child to a requirement I have to first create a requirements document, then add the child to the requirements document. This is not bad once you understand it, but it was confusing at first **What problems is Perforce ALM solving and how is that benefiting you?** Helix is an effective communication and information gathering tool. We have gone from using Word and Excel documents to communicate requirements to using the Helix tool. The Helix tool keeps a record of requirements reviews and approvals as well as changes to requirements. Using the Word document approach, changing requirements were not always communicated to all stakeholders. ### 17. Very solid product - works very well for our needs. **Rating:** 4.0/5.0 stars **Reviewed by:** Shai H. | Programmer Analyst, Mining & Metals, Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2016 **What do you like best about Perforce ALM?** One of the best features is that this Product work hand-in-hand with their Project Tracking tool called TestTrack. The shared Libraries and history are great. **What do you dislike about Perforce ALM?** It doesn't alert the User if the Application repository changed or missing files when new files are added. **What problems is Perforce ALM solving and how is that benefiting you?** When you check-in your code you attach it to a project and provide more accountability. ### 18. Changing bug tracking tool from Clearcase to TestTrack **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2017 **What do you like best about Perforce ALM?** Ease of use. Intuitive interface. Easily configurable. **What do you dislike about Perforce ALM?** No french version available. Buttons and menus on the user interface cannot be renamed (translated). **What problems is Perforce ALM solving and how is that benefiting you?** The short Learning curve for users allowed our software development team to use it rapidly and effectively. ### 19. Great Software (For Bug Tracking) **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2017 **What do you like best about Perforce ALM?** The easy way to work with this tool, it's all we need here in the company. **What do you dislike about Perforce ALM?** The Client App dislike me, it's more better the Web Interface to work and manage all. **Recommendations to others considering Perforce ALM:** Please, go back all the things that have the Client Application to the Web Interface again..... (The Web Rules) **What problems is Perforce ALM solving and how is that benefiting you?** In my continuity process to develop all bug tracking is solved through Helix ALM (Development Area, QA, and Support) ### 20. Review of Helix ALM **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2017 **What do you like best about Perforce ALM?** Able so share software defect database over a much wider area due to use of cloud. **What do you dislike about Perforce ALM?** Unable to fix mistakes once an update is saved. It would be nice to correct a version number (for example) on a "fix" report. **What problems is Perforce ALM solving and how is that benefiting you?** Able so share software defect database over a much wider area due to use of cloud. ### 21. Excellent Version Control Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2016 **What do you like best about Perforce ALM?** The program is great at setting up Working Directories and Repositories. Baselines and different snapshots are a great feature for organizing different versions and final releases. Excellent network option for multiple users. **What do you dislike about Perforce ALM?** No integration with AD, just another account to keep track of. Program can be a little hard to learn with so many different features. Would recommending taking a crash course. Creating repositories, baselines and working directories can be hard to figure out with you do not know what you are doing. UI isn't super straight forward. **Recommendations to others considering Perforce ALM:** This is a great application to use if you are considering a networkable software with multiple users. I would recommend that you take a crash course in order to properly utilize the software as it can be a little daunting at first. The program overall works well and is relative easy to use once you understand it. **What problems is Perforce ALM solving and how is that benefiting you?** Storage of Firmwares, recipes, software. Is great for version control, lets me access files anywhere I have access to the network, including via VPN. **Official Response from Rich Clyde:** > Thanks for taking the time to review Surround SCM. Surround SCM does integrate with Active Directory so you would not need to keep track of another account. You can also log into Surround SCM using single signon. The Active Directory options are configured in the Seapine License Server. You can read more about those options in the Seapine user documentation at http://help.seapine.com/licenseserver/2016.1.0/lsadmin/Default.htm#LicenseServerAdmin/AddingActiveDirectoryServers.htm If you have any further questions, don't hesitate to contact the Seapine Support group. - The Seapine Development team ### 22. Dont know what i would do without it. **Rating:** 4.0/5.0 stars **Reviewed by:** Michael D. | Supervisor, Validation Engineering, Medical Devices, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2016 **What do you like best about Perforce ALM?** I like that all items are in one place, issues test cases, test runs requirements and risk. The tool is not the best at all things but having the database with everything in it linked is great. **What do you dislike about Perforce ALM?** I dislike that i can not edit the GUI much. And that i can not version all item types. I like that you can version requirements and requirements documents, but it would be really nice to be able to version test cases. I understand not versioning test runs and issues. It would be nice to archive reports as well, for reference later. I would also like to be able to control access to links in order to ensure that no one can change the trace by accident. **Recommendations to others considering Perforce ALM:** Just look at the Trace Matrix that you can create and how fast you can do it. You will be sold right there. **What problems is Perforce ALM solving and how is that benefiting you?** Compliant, faster more predictable product development. I have experienced the above. ### 23. Very easy to use and navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Dilsa T. | Software Quality Assurance Lead Analyst, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2016 **What do you like best about Perforce ALM?** TestTrack is a very easy application. It is user friendly and it provides numerous functions for different areas of a project lifecycle. It is very similar to HP Quality Center, analyst can enter documentation and the test cases can be linked to the requirement as well as defects or bugs. Additionally, it allows the user to create numerous reports and metrics. **What do you dislike about Perforce ALM?** One of the features I find a bit tedious is that every time requirements need to be updated, the entire document need to be attached for every update. It is very difficult to updates requirements on the application. **Recommendations to others considering Perforce ALM:** No other recommendation. **What problems is Perforce ALM solving and how is that benefiting you?** TestTrack helps keeping track of the test cases for each project as well as keeping track of defects for each project. ### 24. TestTrack Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2016 **What do you like best about Perforce ALM?** I like the traceability of the issue fixes flow Assigning issues assigning to a scope attaching fixes **What do you dislike about Perforce ALM?** when there are several issues in the database and the fix for 2 separate issues are in the same executable, it is hard to track the latest version of the executable that is available for the product. there needs to be a release process to allow you to see the latest Executable version across all issues. then we could pull a report for all fixes and determine the latest version available for each EXE or DLL Some Screens don't scale well on 4K resolution monitors and laptops. Buttons are very small and not able to be read so the user is not able to select the correct item. this causes them to mistakenly close their issue and in some cases changes are lost. If the connection closes on TTP and the user has not saved their issue changes yet, the changes are lost. is there a way to cache the changes locally and apply them when the user connects again? if another user has made changes since the connection has been lost, allow the user to select if they still want to continue where they left off and merge there or discard their changes. **Recommendations to others considering Perforce ALM:** Add a way to determine the latest component version. when there are several issues in the database and the issues that are fixed in the same component / EXE, it is hard to tell which version of the component is the latest. to track it we have to use a separate method, it would be nice to track this in TTP. **What problems is Perforce ALM solving and how is that benefiting you?** Consolidated issue tracking. Consolidated fix location. Benefits One location for product status and issue resolution. ### 25. Test Track is Critical in our development workflow. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2016 **What do you like best about Perforce ALM?** TTP is CRITICAL in our design and development workflow. I love the integration with SCM, the source code provider. I love the integration with the OLDER version of MS Office, 32 bit. That's ultra handy. So handy, in fact, that I won't upgrade to the Office 64 bit until it has TTP integration. I also really use the Folders view and the Workflow. **What do you dislike about Perforce ALM?** I'm forced to keep MS Office at the 32 bit level until they get a new plugin. There are occasional hiccups with the software but it's rare and the support is great. **Recommendations to others considering Perforce ALM:** The integration tools with other development and design software is extremely helpful **What problems is Perforce ALM solving and how is that benefiting you?** We've solved multi-user multi-location issues by having Test Track be the go-to place for our bug and wish list. Additionally, it's the place everyone checks in the morning or when they're done with a task to see what's next. There's never any confusion. ### 26. Very Powerful - Very Expensive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2016 **What do you like best about Perforce ALM?** I like the integration of Requirements Management, Issue Tracking & Test Case Management. The entire product workflow can be represented and tracked. **What do you dislike about Perforce ALM?** With all the power and flexibility, comes a lot of setup and expertise required. We have a workflow that isn't quite right and doesn't take advantage of all the latest features because no one has time to figure out how they all work and implement it. This is software best deployed with a dedicated administrator that can help teams with the features. We are a fairly small company, so we don't have that. We also have trouble getting enough licenses for all the different tools because of budget issues. **Recommendations to others considering Perforce ALM:** Make sure you plan to provide your administrators and users with enough training. Get buy in from your management team so they realize the ROI on really using the tool and how much support it will need. The features that are really the most powerful are the ones that of course are most complicated. Plan for periodic work-flow evaluation/improvements so that your teams don't spend a lot of time working around things that could be better. **What problems is Perforce ALM solving and how is that benefiting you?** We are tracking issues and testing of several software & hardware projects. We are just starting to use the Requirements Management portion. ### 27. A good tool but could have been better **Rating:** 3.5/5.0 stars **Reviewed by:** Shantonu M. | Engineer, Wireless, Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2016 **What do you like best about Perforce ALM?** It's useful for experiments and test runs. This unpredictability adds to the by and large "usability" of the item, however it is effective in what can be proficient. With some blend of channels and watchwords I can quite often find what I'm searching for. Being ready to arrange numerous tabs for every undertaking I am taking a shot at is extremely useful, and for all intents and purposes anything I could envision is achievable. It has incredible client support. **What do you dislike about Perforce ALM?** The customer side application is excessively messed every open thing has bunches of vertical tabs and even tabs. While you're in the meeting, TestTrack logs you out and the greater part of your work on the new ticket is lost. TestTrack does not spare anything on the off chance that you are logged out because of idleness, which has brought on collaborators and myself to lose work. **Recommendations to others considering Perforce ALM:** Useful for software testing but not much for bug testing. **What problems is Perforce ALM solving and how is that benefiting you?** It's used for experiments and test runs. In the end, the apparatus is only alright, with every client bunch giving up some coveted usefulness. The biggest advantage for us was the configurability of the product for our specific use case. I embrace a lithe situation and I'm additionally a Scrum Master. Information sharing has been made more advantageous. **Official Response from Rich Clyde:** > Shantonu, Thanks for taking the time to review TestTrack. I have attached your comments to a request in our internal TestTrack database for an auto-save capability during inactivity timeouts. In the meantime, you may want to look at TestTrack's inactivity timeout options. The inactivity feature can be disabled or the inactivity period can be increased. To adjust these options, start the TestTrack Admin Utility, go to the Server Options window, and navigate to the Client Settings category. If you have any questions about the inactivity options, please don't hesitate to contact the Seapine Support group. - The Seapine Development team ### 28. A well balanced product **Rating:** 4.0/5.0 stars **Reviewed by:** Eric S. | Software Engineer, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2016 **What do you like best about Perforce ALM?** The ability to customize nearly the entire program is great. **What do you dislike about Perforce ALM?** It is not always clear how to accomplish the task I want and I must read up on the topic, usually extensively, to resolve the issue. **Recommendations to others considering Perforce ALM:** Be sure to understand how it integrates with other products and make sure to align yourself accordingly. **What problems is Perforce ALM solving and how is that benefiting you?** We use it to track bugs and issues. It's integration into Surround SCM is extremely helpful and makes the combination of them quite powerful. ### 29. Review TestTrack **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2016 **What do you like best about Perforce ALM?** Flexibility and it's modular implementing. I was coding a an API interface to TestTrack (one for initial data population from preexisting system; and second - to extract some data and load in a third-part tool) and I was impressed with the easy of finding and accessing the required elements due to well thought logical structure of the underlying database. **What do you dislike about Perforce ALM?** Under the sizeable user-load web interface may experience a slow down. **Recommendations to others considering Perforce ALM:** It seemed to be well structured tool - everything what you would expect from modern software **What problems is Perforce ALM solving and how is that benefiting you?** Managing, tracking and reusing TestCases and TEstRuns ### 30. TestTrack Review **Rating:** 3.5/5.0 stars **Reviewed by:** Spencer M. | Software Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2015 **What do you like best about Perforce ALM?** The searching functionality is very strong in TestTrack. I almost never have any issues searching through our large set of tickets. With some combination of filters and keywords I can almost always find what I'm looking for. **What do you dislike about Perforce ALM?** We use floating licenses for TestTrack, and therefore have a timeout configured after a certain amount of inactivity. TestTrack does not save anything if you are logged out due to inactivity, which has caused coworkers and myself to lose work. For example, consider the case you're halfway through filing a new ticket and need to go to a meeting. While you're in the meeting, TestTrack logs you out and all of your work on the new ticket is lost. This is particularly annoying and frustrating if the ticket details are quite lengthy and you have to start writing them over from scratch. We've resolved to type text outside of TestTrack and then copy it in when it's all complete, but this shouldn't be something we have to do to ensure our work isn't lost. It would be great if TestTrack would save that work for you. **Recommendations to others considering Perforce ALM:** TestTrack can be a great tool for tracking bugs and maintaining test cases. It's a powerful tool, but at times the UI does feel a bit outdated an clunky. **What problems is Perforce ALM solving and how is that benefiting you?** We use TestTrack to track bugs and to track QA test run failures. One benefit of this is the ability to link particular test run failures to issues filed for software bugs. This cuts down on back-and-forth between development in QA when determining exactly what went wrong during QA testing. **Official Response from Rich Clyde:** > Spencer, Thanks for taking the time to review TestTrack. I have attached your comments to a request in our internal TestTrack database for an auto-save capability. In the meantime, you may want to look at TestTrack's inactivity timeout options. This feature can be disabled or the inactivity period can be increased. To adjust these options, start the TestTrack Admin Utility, go to the Server Options window, and navigate to the Client Settings category. If you have any questions about the inactivity options, please don't hesitate to contact the Seapine Support group. - The Seapine Development team ### 31. Intuitive and feature packed. **Rating:** 4.0/5.0 stars **Reviewed by:** Don S. | IT Architecture & Security, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2016 **What do you like best about Perforce ALM?** The dashboard is very useful. It rovides a quick look at what's going on for our change control group. **What do you dislike about Perforce ALM?** Sometimes the search function acts up. I'll search for CR# 3193 & it brings up CR# 2192. **What problems is Perforce ALM solving and how is that benefiting you?** Tracking changes are less cumbersome with the new version. ### 32. Application Admin **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2016 **What do you like best about Perforce ALM?** Metircs, status, assignment, capture.and having the ability to update a workflow. **What do you dislike about Perforce ALM?** Need more options and flexibility with developing metrics and reports. Developing/updating a workflow needs to be a lot more simpler to update and develop. **Recommendations to others considering Perforce ALM:** Understand the functionality before committing to using this tool. **What problems is Perforce ALM solving and how is that benefiting you?** Capturing software defects ### 33. Testtrack is great to track changes to your source code. **Rating:** 4.0/5.0 stars **Reviewed by:** Sergio C. | I.T. Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2016 **What do you like best about Perforce ALM?** The ability to track all changes done by particular user. **What do you dislike about Perforce ALM?** The part that I dislike is the logging in everytime to begin coding. **What problems is Perforce ALM solving and how is that benefiting you?** The problems we are solving are the safe keeping and tracking of our source code. ### 34. Good bug tracking software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2016 **What do you like best about Perforce ALM?** Ability for configuration of different defect filters. General workflow and ability to modify workflow. **What do you dislike about Perforce ALM?** Requirements and requirements document linkage not particularly robust. Defect filters apply to everyone on the project--would be nice to have finer control on what filters are associated with what projects. **What problems is Perforce ALM solving and how is that benefiting you?** Requirements, test case, defect linkage and recording. Defect tracking is easy and the filters are useful for tracking to different projects. ### 35. Surround SCM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2016 **What do you like best about Perforce ALM?** I find it very easy to use with smaller projects. **What do you dislike about Perforce ALM?** I find issues with how it scales for projects containing over 1 gigabyte of source code. **Recommendations to others considering Perforce ALM:** It works well. **What problems is Perforce ALM solving and how is that benefiting you?** We use Surround SCM to manager our version history of software projects, which fulfills our development needs. ### 36. My Experience with Test Track **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2015 **What do you like best about Perforce ALM?** I like the flexibility of Test Track. I primarily use Test Track to track current/past work items into our code base. Being able to configure many tabs for each project I am working on is very helpful, and virtually anything I could imagine is achievable. This complexity does add to the overall "ease of use" of the product, but it is very powerful in what can be accomplished. **What do you dislike about Perforce ALM?** I find the search functionality quite difficult to use within Test Track. I will admit, Test Track does have quite powerful and configurable searching capabilities, but it is not "quick and easy" as one would expect. I primarily use Test Track to track current/past work items into our code base. A large part of my job is having to look back at past tickets (sometimes up to 5+ years) to see when bugs may or may not have gotten addressed. Without have to go into the advanced search options (which is difficult to use for the average user), the results that are returned tend to be either too many or none at all. It would be nice to see better search logic go into the product, or an easier to understand advanced search. **Recommendations to others considering Perforce ALM:** Highly configurable and powerful product that is perfect for any software company **What problems is Perforce ALM solving and how is that benefiting you?** I primarily use Test Track for updating my progress when working on bug/enhancements within our software. A large portion of my job also requires me to go back and look at past completed tickets. This gives me a good idea about what has/has not been completed. That way, if a bug is discovered in an older version we can determine at what point (if at all) it was fixed in our software. ### 37. Good bug tracking software **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2016 **What do you like best about Perforce ALM?** Pretty intuitive User Interface. Simple and reliable software package overall. Has all the features needed. **What do you dislike about Perforce ALM?** The automatic software upgrade that require 1.7GB of free space each time **What problems is Perforce ALM solving and how is that benefiting you?** Keep track of defects for different projects ### 38. Pretty Good - Once Configured **Rating:** 3.5/5.0 stars **Reviewed by:** Paul F. | Medical Device Software Quality Assurance / Test Engineer, Medical Devices, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2015 **What do you like best about Perforce ALM?** Configurations are endless. It can be custom-tailored to each specific process and can change as processes change. It allows for test management, requirements management, and defect tracking withing the same application. The reports and sort/filtering options are great for finding what you are looking for. TestTrack aslo has a SDK for automation if automatically filing bug tickets or test runs is of interest to you. The web interface as an alternative to the client-side application is decent and helpful at times. **What do you dislike about Perforce ALM?** The client-side application is too cluttered each open item has lots of vertical tabs and horizontal tabs. There is a high learning curve because of all the clutter. It would be nice to have a little more organization throughout the windows. Licensing per user can get annoying if not enough licenses are purchased. **Recommendations to others considering Perforce ALM:** Make sure you shop around and test it before you commit. **What problems is Perforce ALM solving and how is that benefiting you?** The customization is great, once implemented. You don't need to customize your process for the software. ### 39. Test Track features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2015 **What do you like best about Perforce ALM?** I like the ability to link stories/tasks and Test cases together. This provides a very useful patterns of dependencies between different parts of the project. **What do you dislike about Perforce ALM?** Establishing the link requires some additional steps (e.g. define the parent). Should be simpler if the parent can be pre-defined. **What problems is Perforce ALM solving and how is that benefiting you?** The benefits for me are to be able to write pretty comprehensive test cases, using screenshots and other attachments to support them. Comments and Grid/Text views are also useful. ### 40. Good bug tracking software which still needs refinement to be great **Rating:** 4.0/5.0 stars **Reviewed by:** Zachary M. | Production Support Analyst, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2015 **What do you like best about Perforce ALM?** The ability to separate the individual testtracks into mulitple projects is probably the best feature. By being able to divide up the work helps keep everything organized from team to team. **What do you dislike about Perforce ALM?** I hated how convoluted the search feature was. In addition, it's hard to find how to search by testtrack number through any sort of drop down menu or buttons. The hot key (ctrl+'',' [comma] if I remember correctly) is not a common mapping for search (ctrl+f would have made more sense). Overall, searching for testtracks was a pain. **What problems is Perforce ALM solving and how is that benefiting you?** I primarily used TestTrack for bug tracking and resolution. I also used it to occasionally keep track of smaller application changes as well. In those terms, it was an exceptional product ### 41. Rich, if a bit bloated **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2015 **What do you like best about Perforce ALM?** Rather easy to use, great number of fields and tabs make it easy to cover issues in great detail **What do you dislike about Perforce ALM?** UI needs an overhaul, it definitely looks and feels like a Windows program from 15 years ago. Ugly and crammed full of tabs, fields and buttons. **What problems is Perforce ALM solving and how is that benefiting you?** At a previous company, we used TestTrack to write, triage, and assign bugs. We were able to create and print lists and charts with ease, which was our most-used feature outside of writing cases. ## Perforce ALM Discussions - [What is Helix ALM used for?](https://www.g2.com/discussions/what-is-helix-alm-used-for) - 1 comment, 1 upvote - [View Perforce ALM pricing details and edition comparison](https://www.g2.com/products/perforce-alm/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+10%3A57%3A17+-0500&secure%5Bsession_id%5D=528c44a3-d2f7-4cb7-aef8-38a636482697&secure%5Btoken%5D=00b42082b2d7cf1db424a414e0af604b2c0bd43e97123c028a2a2f318be6a2d0&format=llm_user) ## Perforce ALM Features **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Core Lifecycle Management - ALM Software** - Testing/QA Management - Traceability - Requirements Management - Release Management - Task Management - Issue Management - Change Management - Lifecycle Management - Deliverables Management - Workflow Management - File Management - Knowledge Management - Iteration Management - Project Management **Agentic AI - Software Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Requirements Authoring and Structure - Requirements Management** - Structured Requirements Authoring - Hierarchical Requirements Organization **Compliance and Governance - Requirement Management** - Regulated Industry Standards Support **Bug Monitoring** - Analytics - Bug History - Data Retention **Administration** - Requirements Listing - Centralized Information - Traceability **Organization - ALM Software** - Reporting - Collaboration - Project Planning **Collaboration and Review - Requirements Management** - Review and Approval Workflows - Role-Based Access Control **Additional Functionality** - Bug Tracking - Data Synchronization - Test Library Maintenance - Agile Methodologies - Data Import/Export - Prioritization - Baseline Manager - Access Controls/Permissions - Activity Dashboard - Test Run Tracking - Generative AI - Real-Time Data - Collaboration Tools - Conflict Tracking - Third-Party Integrations - Test Case Tracking - For Developers - Drag & Drop - Requirements Review - Code Promotion - Version Control - Status Tracking - Document Storage - API - Reporting & Statistics - Monitoring - AI Copilot - Administrator Level Control - Defect Tracking - Automatic Test Generation - Alerts/Notifications **Communication** - Stakeholder Communication - Internal Communication Enablement **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Assignment Management - Prioritization **Role-Based Access Co - Requirements Management** - Baselining **Additional Functionality** - API - Audit Trail - Drag & Drop - Projections - Charting - Ticket Management - Monitoring - Status Tracking - Progress Tracking - Workflow Management - Project Time Tracking - Issue Tracking - Configurable Workflow - Collaboration Tools - Agile Methodologies - Customizable Fields - Backlog Management - Real-Time Updates - Single Sign On - Generative AI - Task Scheduling - Activity Tracking - Activity Dashboard - Task Management - Project Management - Project Planning - Feedback Management - Code Repository Integration - Reporting & Statistics - Email Management - Knowledge Base Management - Multiple Projects - Tagging - AI Copilot - File Management - Issue Management - Task Planning - Data Visualization - Bug/Issue Capture - Bug Tracking - Alerts/Notifications - Commenting/Notes - @mentions - Third-Party Integrations - Customizable Templates - Task Progress Tracking - Real-Time Notifications - Access Controls/Permissions **Procedural** - Automated Creation & Testing **Traceability - Requirements Management** - Bidirectional Traceability - Impact Analysis - Traceability Matrix Generation **AI Traceability - Requirements Management** - Suspect Link Detection **Integration - Requirements Management** - ALM and Project Management Tool Integration **Change Management and Version Control - Requirements Management** - Complete Audit Trail **Additional Functionality** - Document Management - Requirements Review - Data Visualization - File Management - Stakeholder Defined Attributes - AI Copilot - Access Controls/Permissions - Lifecycle Management - Document Storage - Communication Management - Compliance Management - Application Management - Collaboration Tools - Real-Time Data - Version Control - Status Tracking - Commenting/Notes - Customizable Fields - Task Progress Tracking - Projections - Real-Time Updates - Bug Tracking - Project Workflow - Activity Tracking - Workflow Management - Prioritization - Project Tracking - To-Do List - API - Activity Dashboard - Customizable Templates - Assessment Management - Generative AI - Change Management - Configurable Workflow - Agile Methodologies - Customizable Reports - Reporting/Analytics - Budgeting/Forecasting - Third-Party Integrations - Task Management - Template Management - @mentions - Task Planning - Drag & Drop - Progress Tracking - Project Planning - Multiple Projects - Data Import/Export ## Top Perforce ALM Alternatives - [OpenText Application Quality Management](https://www.g2.com/products/opentext-application-quality-management/reviews) - 4.0/5.0 (125 reviews) - [codebeamer](https://www.g2.com/products/codebeamer/reviews) - 4.3/5.0 (140 reviews) - [IBM Engineering Requirements Management DOORS Next](https://www.g2.com/products/ibm-engineering-requirements-management-doors-next/reviews) - 4.0/5.0 (123 reviews)