--- title: Perforce ALM Reviews meta\_title: 'Perforce ALM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 102 reviews by the users' company size, role or industry to find out how Perforce ALM works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 102 scale: '5' date\_modified: '2026-08-07' parent\_category: name: DevOps url: https://www.g2.com/categories/devops --- # Perforce ALM Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Perforce ALM but has limited features. Are you part of the Perforce ALM team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Perforce ALM (formerly Helix ALM) offers a robust, unified requirements, issue, and test management platform that provides best-in-class traceability and brings order, clarity, and consistency to your development process. It is a great fit for organizations in regulated industries and companies with a strong focus on product quality and safety. By improving alignment and collaboration, ALM helps reduce product development risk and increases the efficiency of your team so you can deliver on time. Automated, end-to-end traceability improves product quality and safety, increases your confidence in project health and releases, and makes it easy to prove compliance with industry regulations. Perforce ALM is a secure, scalable, and integrated platform with modules for Requirements Management, Test Case Management, and Issue Management: · Requirements Management: Centralize & organize requirements to keep teams aligned and projects moving forward. · Test Management: Streamline all types of testing in a single tool to achieve a holistic testing strategy and ensure comprehensive test coverage. · Issue Management: Create, prioritize, and manage high volumes of issues, defects, tasks, and feature requests. Organizations can start with one module to help reduce up-front costs and grow into the full solution to improve all processes over time – while ensuring traceability & compliance along the way. * * * Seller [Perforce](https://www.g2.com/sellers/perforce) Discussions [Perforce ALM Community](https://www.g2.com/products/perforce-alm/discuss) Languages Supported English Solution Type All-in-One Overview by Stefanie Gesiorski Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 19 months [ View More Pricing Information ](https://www.g2.com/products/perforce-alm/pricing) ## Top-Rated Alternatives [ ![OpenText Application Quality Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OpenText Application Quality Management") OpenText Application Quality Management 4/5(133) ](https://www.g2.com/products/opentext-application-quality-management/reviews) [ ![codebeamer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "codebeamer") codebeamer 4.3/5(141) ](https://www.g2.com/products/codebeamer/reviews) [ ![IBM Engineering Requirements Management DOORS Next](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "IBM Engineering Requirements Management DOORS Next") IBM Engineering Requirements Management DOORS Next 4/5(136) ](https://www.g2.com/products/ibm-engineering-requirements-management-doors-next/reviews) [ View All Alternatives ](https://www.g2.com/products/perforce-alm/competitors/alternatives) ## User Insights Average based on 102 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Muheed W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muheed W.") MW Muheed W. Small-Business (50 or fewer emp.) 2/16/2024 "Test case management" 3/5 What do you like best about Perforce ALM? The support provided is very good, highly recommended to small businesses Review collected by and hosted on G2.com. What do you dislike about Perforce ALM? Making changes are very complicated, license cost also seems to be on the higher end Review collected by and hosted on G2.com. What problems is Perforce ALM solving and how is that benefiting you? Data can be copied from requirements easily, no need for double data entry, tabs like component, summary are auto filled. Work flow is configurable Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite GB George B. Director IT Higher Education Small-Business (50 or fewer emp.) 10/12/2017 "Underwhelmed by Perforce rebrand and updates - doubts about commitment to integrate OSS DVCS" 3/5 What do you like best about Perforce ALM? Works almost as well as it did before. I'm hopeful that they continue their external programing SOAP interface support. I also see they may have provided an admin web client interface that they used to have before. Also, in the past when it was Seapine, they had seriously excellent support. I hope that continues. Review collected by and hosted on G2.com. What do you dislike about Perforce ALM? Some issues with 2017.1 update migration and documentation with failed links - indicates poor QC. Wiped out settings for email notifications. 32bit-\>64 bit migration was not as straightforward as it could be with a message after install that further manual configuration was needed - and then a useless link for instructions which failed and then the Perforce site search was clueless on how to find the documentation - Google was able to find the relevant document - but the Perforce site left me with a bad feeling) Also, we use Mercurial for source control - and Perforce buying this may wipe out any chance that Mercurial will be supported by Helix ALM. Review collected by and hosted on G2.com. Recommendations to others considering Perforce ALM: If you read best security practices with web accessible database interfaces, you will see that a separate machine/VM is strongly recommended for the "backend" database storage - so you should implement on a minimum of 2 machines - one web server and one database server. Helix ALM enables this - but they provide little to no support if you want to do this in the Cloud. The only support they provide in that situation is for a single machine running both the Web Server and storing the data..... disappointing. Review collected by and hosted on G2.com. What problems is Perforce ALM solving and how is that benefiting you? Centralized resource for software development issue management through a web client - we are a 100% telecommuting company. This resource (formerly Seapine TestTrack Pro) has been very reliable for us. And when we needed to manipulate hundreds of issues with our own program through the SOAP interface Seapine provided excellent support. I was unhappy with the previous upgrade removing the web administration interface, that interface capability may be back. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") GH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 6/3/2016 "Good feature set, but lagging seriously in some ways behind other issue trackers" 3/5 What do you like best about Perforce ALM? The ability to create "workflows" is excellent, and easily beats most competing software. You can set up detailed "flows" for tickets, allowing you to customize your work to your hearts content: whether you want tickets to be triaged first, or have different flows for different business units, all of this is possible in the workflow manager. When you're done you can print out fancy charts of your flow to hang on the wall (or frame, i suppose). There's also a relatively good SDK that allows you to connect using .NET and query the database. For awhile I had a TT-\>TFS integration going on but it proved too hard to maintain. Review collected by and hosted on G2.com. What do you dislike about Perforce ALM? While the web based app has been getting better, it still lacks certain features (especially compared to other similar products) and doesn't have feature parity with the Windows client. That is, by the way, slow, bloated, and a memory hog. I spent a lot of time talking about workflows, but this is also a downfall of the product: sometimes, simple is better, which I've been trying to get in my managers head for years. Tickets can get "stuck" in flows, meaning you need to go in and move tickets around manually. Review collected by and hosted on G2.com. Recommendations to others considering Perforce ALM: This is a space with a lot of competition, so evaluations are key. TestTrack is also rather expensive -- they sell licenses by named user or floating, the latter of course are much more expensive. If you get "hooked" and need to buy more licenses later, prepare to get shafted! Review collected by and hosted on G2.com. What problems is Perforce ALM solving and how is that benefiting you? When set up properly, it can really streamline things in your organization. No one likes triaging tickets, but Test Track allows you do it with minimum amount of effort. Review collected by and hosted on G2.com. Show More 7/11/2016 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") GM Verified User in Medical Devices Small-Business (50 or fewer emp.) 7/19/2016 "TestTrack Review" 2.5/5 What do you like best about Perforce ALM? I like that it is very easy to do a trace matrix. Review collected by and hosted on G2.com. What do you dislike about Perforce ALM? I dislike the following: -No way to undo if I accidentally add/delete an issue or a requirement. -No way to get 'history' of a requirements document. This is handled per requirement, which is a very limited way of looking at things. There should be a way of taking a 'snapshot' of the requirements document at a moment in time. Review collected by and hosted on G2.com. Recommendations to others considering Perforce ALM: TestTrack needs to be able to track requirements documents and folders more easily. It would be wonderful if there was a way to see what the requirements doc looked like a certain moment in time. Review collected by and hosted on G2.com. What problems is Perforce ALM solving and how is that benefiting you? Management of software requirements as well as bug reporting and handling. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jayesh V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayesh V.") JV Jayesh V. Software Development Engineer Information Technology and Services Mid-Market (51-1000 emp.) 7/26/2016 "Not so bad for defect management!!" 2.5/5 What do you like best about Perforce ALM? Whole defect tracking process seems good for this tool. It provides required functionality which needed for tracking any defects in product based company. But I am not so much impressed with this tool. Review collected by and hosted on G2.com. What do you dislike about Perforce ALM? Actually custom plugin is hard to install. Also not providing reach functionality compare to other defect tracking system like bugzilla. Seems ok to me. Review collected by and hosted on G2.com. Recommendations to others considering Perforce ALM: I would recommend this tool for for small to medium level company. But for big companies it would be good go with bugzilla or jira. Review collected by and hosted on G2.com. What problems is Perforce ALM solving and how is that benefiting you? We have tried this tool for implementing defect management system in our company. But right now we are not using this. We switched on other product. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kevin S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin S.") KS Kevin S. Information Systems Manager Enterprise (\> 1000 emp.) 7/11/2016 "Great for Change Control for Software" 3/5 What do you like best about Perforce ALM? Currently we are working through the initial use of the product and finding it very likely to be a chosen product for us Review collected by and hosted on G2.com. What do you dislike about Perforce ALM? Not much training available on use of software via Online Demos or manuals. A lot of trial and error Review collected by and hosted on G2.com. What problems is Perforce ALM solving and how is that benefiting you? At this time we are not solving anything but I will check back in the future and update my post once we have the product fully utilized. Review collected by and hosted on G2.com. Show More Response from Rich Clyde of Perforce ALM [Editedit](https://www.g2.com/survey_responses/perforce-alm-review-151563/official_response/edit) Kevin, Thanks for taking the time to review Surround SCM. If you are looking for online resources while getting started, please make sure to view the user guides, technical guides, and best practice documents which are available on our website at http://www.seapine.com/support/documentation.php#tab\_sscm You can schedule a product demo via our website at http://www.seapine.com/surround-scm/try Seapine's professional services group provides various services including half-day or full-day product training sessions. See a list of services offered at http://www.seapine.com/support/professional-services We want to assist you in whatever way possible regarding your evaluation, so please contact the Seapine Support group or a Seapine Sales representative with any questions you might have. - The Seapine Development team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ryan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan S.") RS Ryan S. Lead Application Developer Machinery Mid-Market (51-1000 emp.) 7/18/2016 "Powerful workflow. But I find the UI lacking." 2.5/5 What do you like best about Perforce ALM? I like the powerful customizable workflow Review collected by and hosted on G2.com. What do you dislike about Perforce ALM? The interface in general The text editor The fact that ticket names (summary) are not listed in the Window menu Not enough places for notes. We end up using "Steps to reproduce" to store a summary of requirements for example. Review collected by and hosted on G2.com. What problems is Perforce ALM solving and how is that benefiting you? Solving the problem of communicating between departments (dev & testing) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Stephen P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen P.") SP Stephen P. Engineering Program Manager Medical Devices Enterprise (\> 1000 emp.) 1/7/2016 "Decent, straightforward issue tracking system" 3/5 What do you like best about Perforce ALM? The basics of issue tracking are done well, with both new issue entry and moving through issue lifecycle a breeze. A lot of information is presented on each screen, but it's intuitive to find the information you're looking for. Review collected by and hosted on G2.com. What do you dislike about Perforce ALM? It's accessed strictly through a Windows thick client, which is a bit out of date when the expectation is that most everything else is available through the web, cross-platform, zero install. Also, the software is highly customizable in terms of what fields are presented, when different fields are required, and the values available. That is, they provide enough rope to hang yourself on, so the biggest issues are areas where we made some customization in the past that may have made sense then but does no longer, and have to live with it forever. Review collected by and hosted on G2.com. Recommendations to others considering Perforce ALM: Take a deep look at what your true requirements are, and enjoy trials of several products before deciding. Review collected by and hosted on G2.com. What problems is Perforce ALM solving and how is that benefiting you? We needed a simple, provable solution for tracking issues in formal test, and this has delivered it for years. Review collected by and hosted on G2.com. Show More Response from Rich Clyde of Perforce ALM [Editedit](https://www.g2.com/survey_responses/perforce-alm-review-84784/official_response/edit) Stephen, Thanks for taking the time to review TestTrack. You mentioned that you expected a TestTrack Web user interface. TestTrack has always offered both a Web client and a Windows/Mac/Linux native thick client. It is possible that your administrator elected to not install the TestTrack Web component on the internal web server, so you might want to check with your internal TestTrack administrator regarding the availability of the TestTrack Web UI. You can find our TestTrack Web user documentation on the Seapine website. http://www.seapine.com/support/documentation.php#tab\_tt - The Seapine Development team Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") GC Verified User in Computer Software Enterprise (\> 1000 emp.) 7/18/2016 "Strong bug tracking tool" 3/5 What do you like best about Perforce ALM? Good integration with Test case Manager and surround. Review collected by and hosted on G2.com. What do you dislike about Perforce ALM? Difficult to customize reports. Would like to embed links to other entries, so you can click on the link and open the entry. Review collected by and hosted on G2.com. What problems is Perforce ALM solving and how is that benefiting you? time tracking, Defect tracking and test case management Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Defense & Space](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Defense & Space") GD Verified User in Defense & Space Mid-Market (51-1000 emp.) 7/18/2016 "Pretty decent and solid Bug Tracker" 3/5 What do you like best about Perforce ALM? Visual GUI is easy to understand and work with. Review collected by and hosted on G2.com. What do you dislike about Perforce ALM? Ability to create a bug and link from other SCM's such as git Review collected by and hosted on G2.com. What problems is Perforce ALM solving and how is that benefiting you? Works pretty well, allowed us to CMMI level 3 with it Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Perforce ALM? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Perforce ALM ](https://www.g2.com/products/perforce-alm/discussions/new) GU Guest User What is your experience with Helix ALM for application lifecycle management, and what could be improved? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-your-experience-with-helix-alm-for-application-lifecycle-management-and-what-could-be-improved) GU Guest User • Last activity over 2 years ago What is Helix ALM used for? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-helix-alm-used-for) [ View all Discussions ](https://www.g2.com/products/perforce-alm/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 19 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/perforce-alm/pricing) Perforce ALM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d34325aa013e883b4384bef9ded15e34/jama-connect.png "Product Avatar Image") Jama Connect 4.3/5(224) [ Compare Now ](https://www.g2.com/compare/jama-connect-vs-perforce-alm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3e0de1be25a4ba9baf623b9e460a773e/codebeamer.png "Product Avatar Image") codebeamer 4.3/5(141) [ Compare Now ](https://www.g2.com/compare/perforce-alm-vs-codebeamer) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5015a6ccbbe12278ba4392c1c0d806be/ibm-engineering-requirements-management-doors-next.png "Product Avatar Image") IBM Engineering... 4/5(136) [ Compare Now ](https://www.g2.com/compare/ibm-engineering-requirements-management-doors-next-vs-perforce-alm) ##### ##### Perforce ALM Features Bug Reporting User Reports & Feedback Tester Reports & Feedback Team Reports & Comments Bug Monitoring Analytics Bug History Data Retention [ View More Features ](https://www.g2.com/products/perforce-alm/features) ##### Categories on G2 [Bug Tracking](https://www.g2.com/categories/bug-tracking)[Software Testing](https://www.g2.com/categories/software-testing)[Requirements Management](https://www.g2.com/categories/requirements-management) [Bug Tracking](https://www.g2.com/categories/bug-tracking)[Software Testing](https://www.g2.com/categories/software-testing)[Requirements Management](https://www.g2.com/categories/requirements-management)[ALM Software](https://www.g2.com/categories/alm-software) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Visual Studio vs NetBeans: which C/C++ IDE has better debugging with variable inspection and breakpoint control?](https://www.g2.com/discussions/visual-studio-vs-netbeans-which-c-c-ide-has-better-debugging-with-variable-inspection-and-breakpoint-control)[Which digital mortgage closing vendors offer the fastest implementation timelines with minimal Encompass disruption?](https://www.g2.com/discussions/which-digital-mortgage-closing-vendors-offer-the-fastest-implementation-timelines-with-minimal-encompass-disruption)[Which AR content management systems maintain consistent quality across their entire 3D model catalog?](https://www.g2.com/discussions/which-ar-content-management-systems-maintain-consistent-quality-across-their-entire-3d-model-catalog) [Which VDR service has the best reviews for startups](https://www.g2.com/discussions/which-vdr-service-has-the-best-reviews-for-startups)[What is the most scalable legal case management solution?](https://www.g2.com/discussions/what-is-the-most-scalable-legal-case-management-solution)[Pros and Cons Details](https://www.g2.com/products/perforce-alm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)