--- title: Perforce ALM Reviews meta\_title: 'Perforce ALM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 102 reviews by the users' company size, role or industry to find out how Perforce ALM works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 102 scale: '5' date\_modified: '2026-08-07' parent\_category: name: DevOps url: https://www.g2.com/categories/devops ---

# Perforce ALM Reviews & Product Details

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Perforce ALM (formerly Helix ALM) offers a robust, unified requirements, issue, and test management platform that provides best-in-class traceability and brings order, clarity, and consistency to your development process. It is a great fit for organizations in regulated industries and companies with a strong focus on product quality and safety. By improving alignment and collaboration, ALM helps reduce product development risk and increases the efficiency of your team so you can deliver on time. Automated, end-to-end traceability improves product quality and safety, increases your confidence in project health and releases, and makes it easy to prove compliance with industry regulations. Perforce ALM is a secure, scalable, and integrated platform with modules for Requirements Management, Test Case Management, and Issue Management: · Requirements Management: Centralize & organize requirements to keep teams aligned and projects moving forward. · Test Management: Streamline all types of testing in a single tool to achieve a holistic testing strategy and ensure comprehensive test coverage. · Issue Management: Create, prioritize, and manage high volumes of issues, defects, tasks, and feature requests. Organizations can start with one module to help reduce up-front costs and grow into the full solution to improve all processes over time – while ensuring traceability & compliance along the way.

* * *

Seller
 [Perforce](https://www.g2.com/sellers/perforce)
Discussions
 [Perforce ALM Community](https://www.g2.com/products/perforce-alm/discuss)
Languages Supported
 

English

Solution Type
 
All-in-One

Overview by
 Stefanie Gesiorski

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

19 months

[
View More Pricing Information
](https://www.g2.com/products/perforce-alm/pricing)

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View All Alternatives
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## User Insights

Average based on 102 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

  

PG

Pete G.

Small-Business (50 or fewer emp.)

7/21/2016

"A good application that has gone downhill"

1.5/5

What do you like best about Perforce ALM?

The best thing about Surround SCM is that it still works. Review collected by and hosted on G2.com.

What do you dislike about Perforce ALM?

Surround SCM is not a self-contained application. It requires the user to run unsupported 3rd party software in order to make Surround SCM work. Got that? Seapine REQUIRES Surround SCM users to use a third-party RDBMS (relational database management system) server application, but is careful not to specify which one so they don't have to provide support.

That's quite a change from their earlier policy, wherein Seapine Support recommended PostgreSQL for the RDBMS server. In fact, they actually included a PostgreSQL installer with Surround SCM.

Backups all have to be done outside Surround SCM. You have to use the RDBMS server application to back up the database, either via command line interface, or with a GUI if you can find one you like. That's an additional cost. Even with open source software (like PostgreSQL), you still have to know how to run the backups, and either run them manually, or know enough about command line to write a program to automate the backups.

None of that was necessary when I first purchased Surround SCM 12 years ago. Everything could be done inside the application, and the user could back up the database at the file system level, or get a backup application to do it.

Instead of improving Surround SCM by building more features into it to make it more user-friendly, Seapine has "geekified" it by shoving more functions outside the application, requiring vastly more user knowledge and expertise in other software applications just to be able to use Surround SCM at all. Review collected by and hosted on G2.com.

Recommendations to others considering Perforce ALM:

Seapine Software keeps changing the rules. Surround SCM Server used to be self-contained; now it requires a third-party RDBMS database server application, without which it cannot operate. Initially Seapine recommended (and provided support for) PostgreSQL. Now, any request for support (even with the required annual "Premium Support" contract) receives the reprimand "PostgreSQL is not a Seapine product." That means no more support...not even for questions about how to upgrade PostgreSQL.

Most recently, Seapine dropped OS X support for Surround SCM Server.

Had I known all this was going to happen when I purchased a "perpetual license" in 2004, I would NOT have chosen Surround SCM. Review collected by and hosted on G2.com.

What problems is Perforce ALM solving and how is that benefiting you?

Surround SCM provides a central document server with version control, configuration management, and document history, accessible from remote locations. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications")
GT

Verified User in Telecommunications

Enterprise (\> 1000 emp.)

7/11/2016

"Adequate bug tracking mechanism"

2/5

What do you like best about Perforce ALM?

I like the fact that I can link check-ins to defects. Review collected by and hosted on G2.com.

What do you dislike about Perforce ALM?

Layout is very confusing.

Need to commit every time a change is made.

Too much information/options leading to confusing layout.

Unclear definitions of "severity" and "priority" resulting in logged defects with inaccurate ratings.

New summary page only worsened my access to database. Review collected by and hosted on G2.com.

What problems is Perforce ALM solving and how is that benefiting you?

Programming.

Again this is an adequate program, nothing special stands out. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Michel D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michel D.")
MD

Michel D.

QA Lead

Enterprise (\> 1000 emp.)

5/13/2015

"Test track is great but it's missing a lof of features"

2/5

What do you like best about Perforce ALM?

It's easy to use.

It's easy to manage users' accesses and permissions.

It has great customer support.

It's very good for test cases and test runs. Review collected by and hosted on G2.com.

What do you dislike about Perforce ALM?

Cannot fully customize the layout to a project's needs.

P1/S1 issues cannot be highlithed in a red color.

Liscences are expensives and not ideal for small/independant companies.

It's sadly not mobile friendly yet.

It's bad for bugs reporting and it doesn't support in-page editing. The search feature to search for defect is mediocre. Review collected by and hosted on G2.com.

Recommendations to others considering Perforce ALM:

Switch for a webased database such as Rally or Jira. Review collected by and hosted on G2.com.

What problems is Perforce ALM solving and how is that benefiting you?

I'm a Software QA Analyst. I identify problems within a product and address them quickly. I adopt an agile environment and I'm also a Scrum Master. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

## Questions about Perforce ALM? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Perforce ALM
](https://www.g2.com/products/perforce-alm/discussions/new)

GU

Guest User

What is your experience with Helix ALM for application lifecycle management, and what could be improved?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-your-experience-with-helix-alm-for-application-lifecycle-management-and-what-could-be-improved)

GU

Guest User
•
Last activity over 2 years ago

What is Helix ALM used for?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-helix-alm-used-for)

[
View all Discussions
](https://www.g2.com/products/perforce-alm/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

19 months

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/perforce-alm/pricing)

Perforce ALM Comparisons

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4.3/5(224)

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codebeamer

4.3/5(141)

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##### ##### Perforce ALM Features

Bug Reporting

User Reports & Feedback

Tester Reports & Feedback

Team Reports & Comments

Bug Monitoring

Analytics

Bug History

Data Retention

[
View More Features
](https://www.g2.com/products/perforce-alm/features)

##### Categories on G2

[Bug Tracking](https://www.g2.com/categories/bug-tracking)[Software Testing](https://www.g2.com/categories/software-testing)[Requirements Management](https://www.g2.com/categories/requirements-management)

[Bug Tracking](https://www.g2.com/categories/bug-tracking)[Software Testing](https://www.g2.com/categories/software-testing)[Requirements Management](https://www.g2.com/categories/requirements-management)[ALM Software](https://www.g2.com/categories/alm-software)

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