--- title: PerfectServe Reviews meta_title: 'PerfectServe Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how PerfectServe works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 1 scale: '5' date_modified: '2026-06-04' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # PerfectServe Reviews **Vendor:** PerfectServe **Category:** [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration) **Average Rating:** 3.5/5.0 **Total Reviews:** 1 ## About PerfectServe PerfectServe accelerates speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients and their families in the care experience. Our cloud-based software simplifies complex clinical workflows and schedules with secure and timely communication by dynamically routing messages to the right person at the right time. We drive more efficient care collaboration in all settings to improve patient outcomes and bring joy back to caregivers. PerfectServe has more than 20 years of experience and is a trusted partner to more than 500 hospitals and 30,000 medical practices. ## PerfectServe Reviews ### 1. HIPAA compliant messaging **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2021 **What do you like best about PerfectServe?** I love that I am able to text physicians/nurses rather than having to call their service and wait for a callback. I can tell when they have read the message. Another plus is that you can add photos (such as x-ray images) into your message. **What do you dislike about PerfectServe?** I have not yet been able to figure out how to forward a single text message to a different physician that's necessitating that I write a completely new message if I need to consult in a second physician for the same patient. **What problems is PerfectServe solving and how is that benefiting you?** Perfect serve allows for faster communication amongst physicians, therefore saving valuable time. ## PerfectServe Discussions - [What is the use of Perfectserve?](https://www.g2.com/discussions/what-is-the-use-of-perfectserve) - [How many employees does PerfectServe?](https://www.g2.com/discussions/how-many-employees-does-perfectserve) - [What does PerfectServe do?](https://www.g2.com/discussions/what-does-perfectserve-do) - [View PerfectServe pricing details and edition comparison](https://www.g2.com/products/perfectserve/reviews?page=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+11%3A53%3A09+-0500&secure%5Bsession_id%5D=a57c0aa0-9aea-4e24-a7d0-9a3afddcff63&secure%5Btoken%5D=647be2c41d824e7a1f082e784b0e49fc8c1c56425224e9eaec9ede5e785f8fc0&format=llm_user) ## PerfectServe Features **Collaboration** - Modules - Scheduling - Reporting **Interoperability** - Device Interfacing - Care Communication - EHR Integration **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging - PCI Compliance **Operations** - Automated Scheduling - Absence Management - Mobile Access - Resource Management - Physician Management - Claims Management - Calendar Management - Wait List Management - Patient Records Management - Appointment Management - Faculty/Staff Management - Appointment Scheduling - On Call Scheduling **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables - Third-Party Integrations - Compliance Management - Multi-Channel Communication - Calendar Management - Patient Records Management - Campaign Management - Appointment Management - Self Service Portal - Intake Management - Records Management - Claims Management - Document Management - Invoice Management - Forms Management **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration - Third-Party Integrations **Additional Functionality** - Customizable Templates - AI Copilot - Third-Party Integrations - Data Import/Export - Secure Data Storage - Audit Trail - Collaboration Tools - Reporting & Statistics - Drag & Drop - Search/Filter - Archiving & Retention - Vulnerability Scanning - Customizable Reports - Data Security - Self Service Portal - Customizable Forms - For Healthcare - Document Storage - Risk Alerts - API - Generative AI - HIPAA Compliant - Activity Tracking - Access Controls/Permissions - Real-Time Reporting - Document Templates - Reminders - Compliance Tracking - Version Control - Activity Dashboard - Risk Analysis - Monitoring **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Administrative** - Employee Work Status - Days-Off Approval - Time Tracking - Staffing Data - Mass Notifications - Alerts/Notifications - Cancellation Tracking - No-Show Tracking **Patient Management** - Patient Portal - Assessment - Telehealth - Educational Content **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration - Patient Intake - Patient Engagement - Care Plan Management - Communication Management - Customizable Forms - Care Summaries - EHR-Agnostic - Assessment Management - Social Media Integration **Administration** - Practice Branding - Practice Specific - Charting And Documentation - Multi-Provider Practice **Additional Functionality** - Customizable Reports - Data Import/Export - Document Storage - Self Service Portal - Live Chat - Activity Dashboard - Customizable Forms - SMS Messaging - Calendar Sync - Reminders - Electronic Payments - Email Reminders - Access Controls/Permissions - Insurance Eligibility Verification - Drag & Drop - Real-Time Reporting - Customizable Templates - AI Copilot - Charting - Third-Party Integrations - Multi-Location - Billing & Invoicing - HIPAA Compliant - Customer Database - Generative AI - Recurring Appointments - Credit Card Processing - API - Reporting & Statistics **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Patient Education - Electronic Payments - Multi-Language - Patient Questionnaires - Onboarding - Confirmations/Reminders - Appointment Scheduling - Real-Time Data - Sentiment Analysis - Activity Dashboard - Real-Time Analytics - Medication History - Online Refills - Messaging - Video Conferencing - Real-Time Monitoring - API - Prescription Renewal - Customizable Branding - Historical Reporting - Mobile Alerts - Lab Results - Telemedicine - One-to-One Messaging - Patient Monitoring - Health Record Access - Medical Billing - Customer Database - Bill Payment - For Medical Purposes - Electronic Signature - Two-Way Audio & Video - Video Consultations - Secure Messaging **Additional Functionality** - Customizable Templates - Communication Management - Document Storage - Self Service Portal - Activity Dashboard - Compliance Management - For Medical Purposes - Appointment Scheduling - Softphone - Chat/Messaging - Reminders - Records Management - AI Copilot - Secure Data Storage - Remote Treatment Planning - Surveys & Feedback - Customizable Forms - Video Conferencing - Appointment Management - Multi-Location - Mobile Alerts - Practice Management - Billing & Invoicing - Reporting & Statistics - Charting - Generative AI - API - Email Reminders - Confirmations/Reminders - Online Forms - Claims Management - File Sharing - Electronic Payments - Calendar Management - Payment Processing - One-to-One Messaging - HIPAA Compliant - Alerts/Notifications - Live Chat - Monitoring - Client Portal - Medical Billing - Workflow Management - Scheduling - Virtual Waiting Room - Mobile Access - E-Prescribing - Two-Way Audio & Video - Document Management **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security ## Top PerfectServe Alternatives - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (362 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (619 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews)