UL

Verified User in Legal Services

Mid-Market (51-1000 emp.)

6/24/2016

"Great case management software"

3/5

What do you like best about PerfectLaw?

What I appreciate most about Perfectlaw is that it is an all-in-one interface. You can do billing, time sheets, look at documents, and deal with everything on a single page. In the past, we had to use a bunch of different softwares to accomplish what one does. I also like that you don't have to install additional softwares. With Microsoft office products, you're set. Review collected by and hosted on G2.com.

What do you dislike about PerfectLaw?

Sometimes the interface gets cluttered. It is not always completely intuitive. It did take a lot of training for me to get comfortable and move from our old system. Review collected by and hosted on G2.com.

TF

Tanya F.

Director of Executive Project Development

Hospital & Health Care

Mid-Market (51-1000 emp.)

6/18/2015

"PerfectLaw is functional, but the interface isn't as user friendly as ProLaw"

2.5/5

What do you like best about PerfectLaw?

I like the functionality for case management and document access to remote users, along with the built in timekeeping and billing features. Review collected by and hosted on G2.com.

What do you dislike about PerfectLaw?

I've used a competitor's software, ProLaw, for more years and prefer their interface over PerfectLaw. The search and queries sections for displaying results and locating files, and the way the modules and windows are set up makes more sense to me. Review collected by and hosted on G2.com.

Recommendations to others considering PerfectLaw:

PerfectLaw is a great solution for any firm looking to go paperless and integrate their timekeeping and billing into one system that links with the files being worked. However, look at similar products to decide if you like how the system works to make sure there isn't something else out there that you might be able to customize better to your needs. I personally prefer the docket workflow system in ProLaw better and found their capability to allow for custom queries and reporting opened the doors to many internal innovations at my most recent law firm. My prior firm is still using PerfectLaw and I keep in touch with my former colleagues there. It works for their needs, however, they have been using the same workflow for years with very little change or innovation. Review collected by and hosted on G2.com.

What problems is PerfectLaw solving and how is that benefiting you?

In foreclosure and bankruptcy law, having an all in one case management software is essential because the legal clerks have to manage massive case loads with hundreds of clients/files. A fully electronic system for tracking the status of each case is critical for success. Review collected by and hosted on G2.com.

FM

Frank A. M.

Legal Administrator

Legal Services

Small-Business (50 or fewer emp.)

6/16/2015

"Perfect Law is exactly what the name says - the"Perfect" solution for managing a law practice/firm."

5/5

What do you like best about PerfectLaw?

Perfect Law supports all aspects of a law firm, from document and client management to complete and accurate financial management. The support provided by the Perfect Law staff has been Outstanding. They are attuned to the requirements and obligations of a law firm and provide timely support when unanticipated issues arise. Review collected by and hosted on G2.com.

What do you dislike about PerfectLaw?

I would like to see Perfect Law host a users group either in person or electronic so that users could share experiences. Review collected by and hosted on G2.com.

Recommendations to others considering PerfectLaw:

Review what information and reports you currently use, determine if there is any information or reports you would like to have (your wish list) and convey this information to the Perfect Law implementation team. Be sure the data and documents you are converting are as 'clean' as possible. Do not try to get by on the minimum technology required. Review collected by and hosted on G2.com.

What problems is PerfectLaw solving and how is that benefiting you?

Before converting to Perfect Law, the Firm had a difficult time controlling documents and performing workload analysis and basic financial analysis to determine realization by various categories. Perfect Law provides the tools and reports to perform these functions in an easy manner, allowing the time to perform/complete other management responsibilities. Review collected by and hosted on G2.com.

LF

Laura F.

Accounts Payable

Legal Services

Small-Business (50 or fewer emp.)

6/26/2015

"Good but could be better."

2/5

What do you like best about PerfectLaw?

Most of the applications are very computer illiteracy friendly. The layout design is easy to maneuver as well. Review collected by and hosted on G2.com.

What do you dislike about PerfectLaw?

The searches and reports are not very computer illiteracy friendly. You have to know formulas which most people are not comfortable with. Also, you can not run statements for a desired period of time. Review collected by and hosted on G2.com.

Recommendations to others considering PerfectLaw:

Do your research on all Timekeeper/Billing software.

I found AIM PerfectLaw to be one of the best timekeeping/billing software out there. Review collected by and hosted on G2.com.

What problems is PerfectLaw solving and how is that benefiting you?

I'm utilizing the accounting software to bill clients and pay vendor invoices. Adding vendor invoices (PDF's) to the contacts so all of their invoices are easy to find. Review collected by and hosted on G2.com.