Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Easy Event Management Tool"
5/5
What do you like best about Perfect Venue?

We had no event planning software until Perfect Venue. It has streamlined our communication process with leads coming in directly to Perfect Venue from our website. It allows the entire team to see communications and where the booking is in the process. Amazing onboarding assistance and a very short learning curve. Would highly recommend to save time, money and increase event management. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

There is nothing that I dislike about Perfect Venue. It has proven to be an easy to use and detailed program. Review collected by and hosted on G2.com.

JB
Jess B.
Small-Business (50 or fewer emp.)
"PV organized our leads, saved so much time in creating quotes & improved internal communication!"
5/5
What do you like best about Perfect Venue?

How easy it is to receive leads, follow up and quote events and keep everyone in the loop!!! Their support setting up made it easy and prompt response when I have quetions is top notch. Integration with all lead generation sources is awesome. It really has saved us operationally in all the areas we were struggling to stay organized. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

I like all the featurs. Would be nice to be able to have more than one quote at once for a lead. But they do take feedback from their clients and make updates all the time! Review collected by and hosted on G2.com.

SD
Sarah D.
Mid-Market (51-1000 emp.)
"Easy to use but too expensive for what it is"
2.5/5
What do you like best about Perfect Venue?

The user experience is simple and clean. Customer support will answer quickly when there are bugs. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

Way too expensive for the lack of customization. To be paying the same price as other platforms with way less features is rough. The BEO's, proposals & menus offer no way to customize for your own formatting. Everything is very cookie cutter. Review collected by and hosted on G2.com.

Response from Luke Hutchison of Perfect Venue

Sarah,

Thank you for your feedback on Perfect Venue. We're glad to hear that our user experience and responsive customer support meet your expectations, but we understand your concerns regarding pricing and customization options. We're continuously working to enhance our features, including BEOs, proposals, and menus, to offer more flexibility and value to our users. To meet our customers' needs we have a variety of plans from a no-subscription fee plan up to enterprise plans. To learn more about our pricing, visit the link below!

See how Perfect Venue improved
Kayla T.
KT
Kayla T.
Mid-Market (51-1000 emp.)
"Simple and easy to use ... can't wait to get started!"
5/5
What do you like best about Perfect Venue?

We recently found Perfect Venue and have been blown away so far. We just signed on today, and I cannot wait to dive right in. Stacy Harding did our demo and was so informative, kind, patient and knowledgeable. She took the time to help us see how we could apply Perfect Venue to our business and helped us envision how it would work specifically for us. Perfect Venue is going to save us a tremendous amount of time in collecting leads, creating and managing events, collecting payments/contracts, and overall keeping us organized. Compared to other event management systems, Perfect Venue is simple yet powerful. It is very quick and easy to edit details in an event. We are looking forward to the benefits this will bring our sales team! Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

We are just getting started, but we have not found anything we don't like about Perfect Venue! Review collected by and hosted on G2.com.

Response from Stacy Harding of Perfect Venue

Thank you for such a kind review, Kayla! We're so excited to have you as part of the Perfect Venue community and can't wait to hear how your processes continue to improve.

DS
Danielle S.
Mid-Market (51-1000 emp.)
"Perfect Venue Makes it Easy"
3.5/5
What do you like best about Perfect Venue?

The most helpful part of perfect venue is that the emails all stay in one thread and it's easy to access. It's also nice to be able to send a proposal and payment link straight from Perfect Venue. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

One downside of Perfect Venue is that it does not have layout capabilities yet. Also - when you read an email from a client you have to actually click reply to have the notification go away. Review collected by and hosted on G2.com.

HS
Holly S.
Small-Business (50 or fewer emp.)
"Work Smarter not Harder"
5/5
What do you like best about Perfect Venue?

I use Perfect Venue for both Venue Management and Event Planning. I love that it brings all my work together in one organized place. From tracking and communicating with leads to managing my client profiles, sending proposals, collecting payments, and so much more! I also love that it is so user-friendly from a management perspective and for client use with digitally signing contracts and making payments online. Event planning can be chaotic at times, and having a great system like the Perfect Venue puts me at ease when tackling my daily workload, feeling more organized and efficient, which is priceless! Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

Honestly, there are no downsides to using Perfect Venue; I only wish I could create multiple proposals for each client. On the upside, customer service is excellent; they always listen to their clients and add upgrades to the system as they receive feedback, so I know this feature will soon be available. Review collected by and hosted on G2.com.

Response from Emily Zhen of Perfect Venue

Hello Holly and thank you for your detailed review! We really appreciate your feedback and are working on new features every month. Be on the lookout for the lightning bolt icon in your account for new releases.

Verified User in Events Services
UE
Verified User in Events Services
Mid-Market (51-1000 emp.)
"Perfect Venue has simplified my meeting scheduling process!"
4/5
What do you like best about Perfect Venue?

The Perfect Venue platform is incredibly user friendly, smooth and integerated. Onboarding was pretty straight-forward and support emails were always answered promptly. There's a lot of ability to adjust settings and menu items to fit your particular organizational needs during set-up, as well as specific template emails. The proposal, BEO and invoice documents are nicely formatted as well. The payment platform seems very easy to use as well, although I am not currently able to use it due to my organizations restrictions (but I wish I could!) I really like that the email platform is connected to your email software, so you get notifications when someone contacts you through the platform, and the Perfect Venue calendar syncs with Google calendar, which is a must for my needs. Also love, love, love the reporting functions. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

One thing I could potentially use is the ability to create a scalable map of meeting rooms to use for room set design, although I recognize that is a complex piece of software to create and integrate. I would also like the opportunity for clients to alter certain menu items themselves (like number of coffee pots, etc.) Review collected by and hosted on G2.com.

Julie C.
JC
Julie C.
Director of Sales and Events
Enterprise (> 1000 emp.)
"Not all Venues and Events are Created the Same...."
5/5
What do you like best about Perfect Venue?

Perfect Venue provides an easy to use, simplfiled process for Event Planners, Managers, Clients and Guests.

They are committed to helping and understanding each restaurants unique processes for building, contracting and executing events. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

The most difficult part of any platform is learning a new system - which is not unique to Perfect Venue, it goes for any new operating system.

They make it easy! Looking forward to seeing this team grow! Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Very intuitive and user friendly"
4.5/5
What do you like best about Perfect Venue?

I think the user interface seamlessly presents functionality. Placement is intuitive, making options easy to find. It's also super simple to add new options such as menu choices or booking locations. In fact, I could set up our venue without any training! Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

Not sure I dislike anything. Right now, I really think Perfect Venue needs to focus on getting email signatures coded with company logos. Without logos, the email signature lacks visual weight. Review collected by and hosted on G2.com.

RR
Rebecca R.
Mid-Market (51-1000 emp.)
"Amazing platform for all our event needs"
5/5
What do you like best about Perfect Venue?

I love love love the user-friendly interface and the transparency of each event step. I can easily see what communications have been done and what exact step each guest is in in the event planning process. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

The only thing that comes to mind is the need to link the event calendar to multiple separate outside calendars (google calendar, iCal, etc.). There is a way to do it now but it only connects to one, so if you have multiple restaurants it's hard to tell which events on your Google calendar are for which location. Review collected by and hosted on G2.com.

Response from Emily Zhen of Perfect Venue

Thank you Rebecca for your feedback and we are here for you in every step of your planning process. I have added a vote for you on multiple calendars on our Product Feedback Board. Hopefully we can release this feature soon!