Sarah B.
SB
Sarah B.
Owner/CEO
Small-Business (50 or fewer emp.)
"My Saving Grace"
5/5
What do you like best about Perfect Venue?

Simple and easy to use. I didn’t need to pay someone to optimize my listing like I did other places. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

I don’t have any real *issues* but I will say I wish the AI was a little more interactive. That is very picky though as a whole its heads or tails above the rest! Review collected by and hosted on G2.com.

Response from Luke Hutchison of Perfect Venue

We're glad to hear you're liking Perfect Venue! We actually just released the ability to customize your overall AI venue prompt and also rephrase individual prompts. See the link below for more info!

See how Perfect Venue improved
Cassidy G.
CG
Cassidy G.
Managing Partner and Event Coordinator
Small-Business (50 or fewer emp.)
"Perfect Venue is an awesome venue software!"
5/5
What do you like best about Perfect Venue?

Perfect Venue has been a game-changer for us at The Ridge Event Venue! As a new venue, we needed software that was intuitive, efficient, and easy to navigate—Perfect Venue delivers on all fronts. The platform streamlines our booking process, keeps contracts and invoices organized, and simplifies communication with clients. It has made managing our events seamless and stress-free. Highly recommend for any venue looking for an all-in-one solution! The Customer support is awesome as well! Kelsey has been amazing to work with and has been super helpful as we are getting our booking software customized. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

We would love to see improvements in the calendar functionality, such as a dedicated 'tour only' option to better differentiate between tours and booked events. This would help streamline scheduling even further. Despite this, the software remains a valuable asset, and we highly recommend it to other venues! Review collected by and hosted on G2.com.

Response from Luke Hutchison of Perfect Venue

Thank you for the awesome feedback on the all in one workflow and our support team. For a clearer tour only view, add Tours to events so they show on the calendar with a T label, and use calendar filters such as Event Type to focus on tours separate from booked events. Happy to help you get that set up.

See how Perfect Venue improved
Lisa B.
LB
Lisa B.
Director of Sales
Mid-Market (51-1000 emp.)
"Director of Sales"
5/5
What do you like best about Perfect Venue?

I like how PV is easy to use and intuitive. The user can set up what works best with their company and make changes very easily. The entire staff from Emily our sales rep to Allie and Kelsey are the best!!!! No question is too small for them. They are always happy to assist. I love the notes part on the software which helps the team. Being pci compliant is also one of the greatest benefits. So glad I found them and would recommend them to anyone. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

Reporting- I wish the reporting would have the totals readily available for each of our locations or just one total f/b sales without exporting and using excel. This was a great feature on triple seat:( which I miss. Sales people always want to know if they are on the mark with their sales. I think you are working on that so hopefully we will see that in the future. A delivery fee would also be great as we use a delivery service. Review collected by and hosted on G2.com.

Response from Luke Hutchison of Perfect Venue

Thanks so much for the kind words about our team and for calling out PCI compliance and notes. For reporting, you can see totals at a glance in Report Analytics and use saved views to filter by venue or create a single F and B total without exporting. For delivery fees, you can add a custom fee in Taxes and Fees and our team can help you set it up as needed at support@perfectvenue.com

We are working on the totals issue now as we speak! Hope to have it out soon. Thanks for the feedback.

CS
Caroline S.
owner
Small-Business (50 or fewer emp.)
"Very Easy to Use and Customizable to an Extent"
5/5
What do you like best about Perfect Venue?

1. Very affordable

2. There are lots of features that allow you to customize the proposal forms & contracts ,which aren't as readily available as other platforms.

3. Customer support is quick to get bc to you.

4. They have a forum to request new features where other users can vote on. I had 2 of my requests turned into features, so the company cares about what their users want.

5. Easy to itegrate with google calendars

6. Love that I can assign tasks to others or myself and will be sent a daily email with my list of things to do.

7. Very easy to use and was easy to transition from old system. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

1. Wish there was better integration with gmail. If a customer doesn't respond on the same thread the email do not show up in my PV inbox.

2. Wish there was a way for customers to send ACH through the system without having to log into their bank account. This is a frequent complaint from ACH clients. Review collected by and hosted on G2.com.

RZ
Rebecca Z.
Director of Special Events
Mid-Market (51-1000 emp.)
"Great tool, with a few glitches"
3/5
What do you like best about Perfect Venue?

I like that Perfect Venue is user friendly and intuitive. The on-boarding process was great and easy to get in and started up. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

Some of the applications are not very smooth, and a bit clunky. Some glitches here and there that spoil the user experience. Review collected by and hosted on G2.com.

Response from Luke Hutchison of Perfect Venue

Thank you for your kind words and for sharing your feedback. We’re glad to hear that onboarding was easy and that Perfect Venue helps you stay organized. Our team is always working to improve performance and smooth out any glitches, and we regularly release updates to enhance the user experience. If you have any specific issues, please reach out to our support team at support@perfectvenue.com.

Kayla P.
KP
Kayla P.
Senior Catering Coordinator
Small-Business (50 or fewer emp.)
"The answer to our Catering Prayers"
5/5
What do you like best about Perfect Venue?

I absolutely love how easy and intuitive the system is and how Allie (our representative) is super helpful with any questions. I have been enjoying how easy it is to integrate with our Stripe and Google calendars. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

There are one or two items that the perfect venue does not yet have, mainly a difficulty making changes to all venues simultaneously. I have been told this is something that is being worked on. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"Effortless Event Booking, But Menu Features Are Limited"
5/5
What do you like best about Perfect Venue?

It is very easy to use and makes booking events a breeze Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

Limited selection of features during menu set-up Review collected by and hosted on G2.com.

MM
Mike M.
Interim Tasting Room Manager
Small-Business (50 or fewer emp.)
"From Chaos to Organization"
5/5
What do you like best about Perfect Venue?

After spending years managing events via email, word-of-mouth communication, and paper contracts, we have joined the 21st century thanks to Perfect Venue. Implementing this software has created one source of truth for our staff to easily keep track of our events. They have been great to work with from the beginning. This software will be great for all of us to keep track of events and the notes and correspondence log will help in case we have staff on vacation/out sick or if we have staff turnover. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

Unfortunately, we couldn't squeeze a guided implementation to our budget but fortunately, I have experience in SaaS and other platforms where I could manage setting everything up on my own. Without that experience, it may have been a little frustrating. Additionally, I could not manage multiple locations with one account and had to purchase a unique account for each of our locations. While there is a master view, it cut into the budget mentioned above which limited our implementation assistance. Review collected by and hosted on G2.com.

Isabelle F.
IF
Isabelle F.
Success Manager
Small-Business (50 or fewer emp.)
"Easy to use event planning"
5/5
What do you like best about Perfect Venue?

For our small restaurant, Perfect Venue is just the right fit for all our private event needs. We use Perfect Venue repeatedly, on a daily basis, and it has helped us out a lot with being able to organize all of our communication with guests as well as being able to have the events automatically pop up on the calendar, they're easy to modify as well. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

I can see Perfect Venue being useful for smaller spaces. I'm not sure how it would be for a large team or space. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Great solution for unique venues"
4/5
What do you like best about Perfect Venue?

I love the streamlined process for my proposal/contracts with customized pricing based on the event. It saves me so much time, and it is easy to make updates and accept payments! Kelsey has been available for customer support and is always super helpful and fun to work with! Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

I wish that it had an option for integrating scheduled tours for clients. Review collected by and hosted on G2.com.

Response from Luke Hutchison of Perfect Venue

Thank you for the kind words about proposals, contracts, payments, and our support team. For client self scheduling of tours, you can add your Calendly or other scheduling link in Settings using our Scheduling Link Integration, then insert it into emails or templates in one click. Once booked, keep everything organized on your calendar using Tours and Rehearsals.

See how Perfect Venue improved