Caitlin P.
CP
Caitlin P.
Small-Business (50 or fewer emp.)
"Streamlined our events for our small business!"
4.5/5
What do you like best about Perfect Venue?

We love that all our event coordinators can see the communications. We can easily send template emails from our phones and get leads converted to sales so easily and quickly. Being able to add our own fields has been very helpful as well. That was something vital to us. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

I wish there was a way to track customers better like a CRM software. Sometimes the mobile version is finicky as well, but overall it as drastically improves our operations. Review collected by and hosted on G2.com.

Response from Emily Zhen of Perfect Venue

Thank you Caitlin for your amazing review! We love helping small businesses streamline their event processes and increase revenue. What type of features are you looking for specifically to track customers? Currently, you can grab contact information through Reports in All Contact Data which will show you all their notes, past events, and average spend.

Sophie F.
SF
Sophie F.
Head of Event Operations
Publishing
Small-Business (50 or fewer emp.)
"Best Event Management Platfrom"
5/5
What do you like best about Perfect Venue?

I love that this platform covers everything from venue management to sending invoices and getting paid by the customer under one roof. I have never encountered such an all-rounded platform that attends to all your needs when planning an event. I must say that the team that worked on this platform gave it a lot of thought, and they had us, " the users," in mind throughout the development. I enjoy using this platform, and it has made my work straightforward. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

I have not encountered any issues using this platform, and it's been a year. It has worked very well for us, and whenever we have any problems, they always handle them immediately so that we can continue with our businesses. Review collected by and hosted on G2.com.

Response from Emily Zhen of Perfect Venue

Hello Sophie! Amazing review and thank you for continuing to be a part of the Perfect Venue community. We are a team of hospitality professionals and have built our product with our customers in mind. We also have a Product Feedback Board for our customers to submit feature requests. Once a certain amount of votes are reached, we will add it to the engineering timeline to be built. Perfect Venue is exactly what I would have loved to use back when I was managing events. Who doesn't love unlimited users, events, and support?

Tabitha M.
TM
Tabitha M.
Small-Business (50 or fewer emp.)
"Amazing app!!!!"
5/5
What do you like best about Perfect Venue?

This app has made a massive difference in how I manage our business. It is fantastic to receive my leads in the system and track where each is at with the click of a button. One of my favorite parts is the templated emails, where I can send information to clients from my phone with a few simple clicks! It has saved me a great deal of time! Any questions I have had are responded to very quickly and the people are always so pleasant! Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

Honestly, I have not found anything at this point. Their service has been excellent, and any questions are answered quickly! Review collected by and hosted on G2.com.

Response from Emily Zhen of Perfect Venue

Thank you Tabitha for your stellar review and I'm glad you have found our mobile app to be helpful when you're on the go. Now you have more time to focus on what you do best, event magic! 😊

Amy C.
AC
Amy C.
Small-Business (50 or fewer emp.)
"Onboarding was a breeze and communication with my clients has never been better!"
4.5/5
What do you like best about Perfect Venue?

The professional BEO's and proposals with ability for clients to make payments, the retention of their cc information to be able to refund or pay with ease. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

I would like to see the timeline and the notes sections have the ability to bullet a list vertically similar to the inernal notes instead of one long horiz. line. Review collected by and hosted on G2.com.

Georgia C.
GC
Georgia C.
Event Executive
Events Services
Small-Business (50 or fewer emp.)
"Very Simple, Efficient and User-Friendly"
5/5
What do you like best about Perfect Venue?

The platform is so simple and easy to use you only need a few minutes to understand your way around and fully understand how everything works. It is very user-friendly with a modern design, and it feels good to use the platform.

When it comes to invoicing, say no more. It is straightforward to send and update invoices, you can also request a deposit payment, and once the event is over or even before, you can schedule the next charge. I mean, guys, you should try this platform out am very sure it will solve your problems. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

I have not experienced any downsides while using the platform. All I can say is that the support team is always there to help out whenever we have an issue or need assistance in one way or another. Review collected by and hosted on G2.com.

Response from Emily Zhen of Perfect Venue

Hello Georgia! Thank you for your stellar review! We are happy you have found our software easy to use and our new design to be intuitive. We will be releasing many new features this year and it is something to be excited for. Keep an eye out on our Product Feedback Board for our feature timeline!

Verified User in Entertainment
UE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"Great software!"
5/5
What do you like best about Perfect Venue?

It has saved time for our Sales team and makes the booking process very smooth. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

The layout of the BEOs could more visually appealing, organized and easier to follow. We would like for the option to disable the payment button as we do not curently use Perfect Venue for payments. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Very user friendly and not a lot of time spent on training"
5/5
What do you like best about Perfect Venue?

Takes less than 3 minutes to generate and send a proposal. Also, that the client can pay directly online with a card. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

The client is unable to pay 2 deposits on own. Review collected by and hosted on G2.com.

Verified User in Sports
US
Verified User in Sports
Small-Business (50 or fewer emp.)
"We Love Perfect Venue"
5/5
What do you like best about Perfect Venue?

I like how it organizes everything for you and will real time update. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

Since we use outlook our emails get spammed twice Review collected by and hosted on G2.com.

Response from Kristy McDonough of Perfect Venue

Thank you for the review! We're so glad the platform is helping you stay organized!

Emily T.
ET
Emily T.
Small-Business (50 or fewer emp.)
"So user-friendly, So interactive"
5/5
What do you like best about Perfect Venue?

Perfect Venue has completely changed our whole events program for the better - we're more able to accept deposits and track them, communicate with customers and BOH team members, and generally streamline our whole events SOP. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

I would improve a few things - the good news is that Perfect Venue has a robust feedback platform to show that they are working on crowdsourced user suggestions. For example, I'd love a way to lock in proposal items once customers have decided on their choices! Review collected by and hosted on G2.com.

Response from Emily Zhen of Perfect Venue

Hello Emily! Thank you for your review and it's wonderful to see how your event processes are now streamlined after switching over. I noticed you already added a vote for this proposal feature on our Product Feedback Board. You will be notified once it's being built all the way up to release!

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Efficient, user friendly and streamlined."
5/5
What do you like best about Perfect Venue?

Online payment links, live proposals and automatic email settings. Review collected by and hosted on G2.com.

What do you dislike about Perfect Venue?

1. Automatic reminders set for new event bookings.

2. Way to connect an event diagram. Review collected by and hosted on G2.com.

Response from Emily Zhen of Perfect Venue

Thank you for your review and happy to hear Perfect Venue has made communication and payments more seamless! We have a Product Feedback Board located in the question mark icon where you will be able to add votes to the features you are requesting. Once we get a certain amount of votes, we will start building it and you will be notified all the way to release. We strongly believe in building our product based off of our customers wants and needs.